Category Archives: Filter

Grogg’s donated, installed AC and Furnace at House to Home

PARKERSBURG — Grogg’s donated and installed new heating and air conditioning systems Friday at House to Home.

“We haven’t had air conditioning this year,” said Jessy Towner, director of operations at House to Home on Eighth Street in Parkersburg. “It was 91 degrees inside the house the other day. It was miserable.”

The home serves 40-45 people daily, most coming from evening shelters such as the Salvation Army and the Latrobe Street Mission. This week the home has averaged about 50 people checking in, and as more people come into the house and use laundry and shower facilities, the temperature rises.

“The numbers have not gone down,” she said. Towner and other employees brought in fans to help circulate air, but officials were working to find a more permanent solution. Replacements and repairs were estimated at several thousand dollars, Towner said.

“We have to do what we have to do,” she said.

In 2014, Grogg’s donated and installed a new coil in the house’s air conditioning system. Grogg’s owner Tim Hanlon said Friday the old air conditioning unit was now “beyond repair,” and when he spoke to Towner about purchasing a new system, he and his wife and co-owner Carma Hanlon decided to donate the units instead.

Tim Hanlon said by installing a new system, House to Home would have a 10-year warranty on parts and maintenance.

“That’ll save them some money in their budget,” he said.

The new units were installed Friday, and Tim Hanlon said there was no cost to House to Home for the units or installation.

“It’s just the right thing to do,” he said. “We’ve had a string of good years. It’s a way to give back to those less fortunate than us.”

Credit: Michael Erb, Reporter, News and Sentinel merb@newsandsentinel.com

http://www.newsandsentinel.com/news/local-news/2018/07/groggs-donates-installs-ac-and-furnace-at-house-to-home/

http://www.groggs.com

 

Google’s Small Business Event #growwithgoogle

In 1996, Tim Hanlon and his wife, Carma, took a leap of faith in purchasing Grogg’s Home Services, a heating-and-air-conditioning business founded by her father, Leon Grogg. Operating first out of their home, Tim learned the trade while working a second job, and Carma juggled phone calls and scheduling with raising their children. They dispatched service calls from their kitchen, and on one occasion, the neighbor’s dog stole a pair of their employee’s work boots off the porch. “He had to get to the job, so I gave him $50 to buy a pair of boots on his way to the customer’s house,” Tim recalls. Their hard work and philosophy of exceeding expectations have made Grogg’s Home Services a success.

The company has been online since 2006. While Tim admits he resisted technology at first, “eventually, I became the driving force behind totally getting out of the yellow pages,” he shares. Today AdWords, Google’s advertising program, accounts for 80 percent of their online sales, according to Director of Finance and IT Adam McDowell. They use insights from Google Analytics to optimize their ad campaigns, improve web traffic, and keep customers engaged. The Internet has allowed the company to expand their service area from West Virginia into Ohio, and informs customers about new service offerings. “Online advertising has helped us reach further than what typical print media will allow us to reach,” says Adam. “And having that online presence to say we now provide these other services has been huge.”

Grogg’s Home Services has long since outgrown the Hanlons’ kitchen, adding a Clarksburg branch to their location in Parkersburg. They service nearly 10,000 customers a year, and have expanded into electrical, plumbing, and other services. Despite their growth, Adam says, “Grogg’s is still very much a family environment.” They offer extensive training—75 to 100 hours a year—to their employees. “We invest in them because we want them to stay here, and to have the tools they need to be successful,” he explains. They also give back to the community by donating to charities and supporting local families in need. “We always try to do the right thing, even if it costs us money to do so,” Tim says, which has earned Grogg’s a reputation for providing reliable, quality service, and for doing right by customers and employees alike.

Furnace working in overdrive?

Cold weather has officially arrived! Your furnace will begin working extremely hard to keep you and your family comfortable and safe this winter. One piece of advice that unfortunately many people don’t heed is this. As soon as you spot a potential issue with your system, schedule a service call. Many people tend to wait until the problem completely disables their furnace before they give us a call. Quite often that is in the middle of the night or during our peak service times when the wait times can be rather long.

The moment your system starts making that strange noise, that weird light starts flashing, or you smell something that doesn’t seem normal, call us! We should be able to get there quickly and possibly even save you some stress and money on a less expensive repair.

 

Change Your Filter

As a homeowner you should always make sure the filter is regularly changed. When you purchase a filter, the manufacturer’s instructions include a recommendation for how often it should be changed. Filters can become clogged much sooner than that recommendation depending on factors in the home, such as excessive dust, pet hair, or cigarette smoke. Keep an eye on the filter and change it when it appears to be clogged or dirty, even if it’s before the recommended date. And remember to always aim the arrow on your filter at the furnace.