Name: Fred Ernack
Hometown: Williamstown, WV
College: Great crew to work with and our customers.
Favorite Aspect of My Job: Great crew to work with and our customers.
Role Model: My Grandfather
Interesting Fact About Me: Winter is my preferred work season
Best Advice to Customers: Change your filters
Pam and I have always used " Grogg"s ".. These guys are Great.. I would recommend Grogg's to anyone that needs service...
Fred is awesome. Great technician.
Fred is very knowledgeable and friendly. Had to order a part but forgot to tell me when it would be in.
They always have fixed any problems we have had with knowledgeable people who are great to work with.
Arrived and found vacuum line from collector to pressure switch not connected very well, dirty flame sensor and a very plugged filter. Dirty flame sensor was causing system to go out intermittently after initial flame. Corrected issues and system is operating properly at this time.
Arrived and found system flashing-4: 3 consecutive limit switch code. Restarted system and system fired up. Cycled system a number of times. Received two limit switch faults only after unplugging unit and letting it sit for a moment. Determined it was a very loose limit wire to fan limit. Inducer motor is starting to draw higher amps.
Arrived and found system completely out of refrigerant. Immediately determined leak in evap coil due to large amounts of oil residue. Will need to replace evap coil in order to get system functional.
Performed platinum heating check on two systems. Changed filters and water panel to garage unit. Last water panel was installed wrong and was leaking badly. Both systems are operating properly at this time.
Performed platinum heating check on both systems. Changed filters, both are operating properly at this time.
Arrived and found blower an capacitor failed. Need to get motor form Sid Harvey and replace.
Arrived and found system flame sensor very dirty. Cleaned flame sensor and started system up. System is operating properly at this time. I did notice no surge protection installed. An annual maintenance very well may benefit systems performance and reliability.
Arrived and found found light blinking. I turned system on and it started. No need to replace board. I found that system wasnâ€™t grounding properly through socket. Switched plug in and system is no longer having symptoms. System is operating properly at this time.
Installed humidifier kit. Corrected leaking saddle valve. Tested humidifier, checked for leaks and confirmed proper drainage.
Performed platinum heating check. Changed filter, checked gas pressure and temp rise. Checked amp draws. System is operating properly at this time .
Arrived and found system out on pressure switch not closing. Found line was plugged with rust at connection. Cleared debris and system fired up. Restart system 3 times and system is operating properly at this time.
Got model and serial. Ordered coil from Lute. Coil is in stock and will be dropped off at shop 12/06/2019.
Price includes filter replacement 4 times yearly, and Belts twice yearly Price also includes platinum maintenance cleaning twice yearly. Price does not include any service discounts
Arrived and found inducer was filling up with water from a plugged vent drain line to collector box. Blew line out and emptied water from inducer. System fired up. Checked both upstairs and downstairs systems. Both need new 20x25x4 trion air bear filters. Noticed low humidity in home and no humidifier. This may be something to consider in the future.
Installed LP conversion kit. Adjusted pressures and system is operating properly at this time.
Installed gas valve. Adjusted pressures and system is operating properly at this time. Will need to return in the spring to finish tracing down where leak is coming from.
Arrived and found that kit was wrong size. Ordered correct size.
Arrived and installed new board. Tested system operation. System is operating properly at this time.
Arrived and found both line wires to humidifier canisters burned and melted. Need to order and replace wires. If this doesnâ€™t work then we will need to install two new AA800 humidifiers. Need to perform maintenance once we return for repairs. Installed new humidifier canisters and wire leads. Checked humidifiers while running and draining. Checked furnaces and cleaned condenser coils. Systems are operating properly at this time.
Arrived and found no issue with system. Temp at back of house was 4Â° different than living room. I turned comfort mode on rather than economy mode for air flow. System is operating properly at this time.
Arrived and found gas pressures off from recent gas line work. Adjusted pressures and system is operating properly at this time.
Performed platinum cooling/heating check on system. Changed filter, air flow, temp rise and gas pressure. System is operating properly at this time.
Performed platinum cooling/heating check on 2 systems. 20x25x1 filter for both systems. System is operating properly at this time.
Arrived and found filter plugged and two back bedroom vents shut off. Opened vents and changed AA413 filter. System is operating properly at this time.