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John Burchette

Service Tech

Rating

Reviews

Name: John Burchette

Hometown: Parkersburg

Favorite Aspect of My Job: knowing how to work on my own equipment

Hobbies: Disc golf

Role Model: Mom

Interesting Fact About Me: Born in Germany

Best Advice to Customers: pay your taxes

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 39 customer reviews

Map of Williamstown, WV

Friendly Service


Barney Poole - Williamstown, WV


Review of Grogg's Heating & Air Conditioning, Inc.

John is a very friendly serviceman. However, he was unable to solve the service problem. He did set up a service call for the next day to get the problem solved.


Map of Parkersburg, WV

Great Service!


Boardman - Parkersburg, WV


Review of Grogg's Heating & Air Conditioning, Inc.

I was able to get an appointment much more quickly than expected, I received notifications reminding me of the appointment, as well as alerts when the technician was on his way. John showed up on time, was friendly, knowledgeable, and efficient. Couldn't ask for better service!


Map of Belpre, OH

Checking ac heat


Tullius - Belpre, OH


Review of Grogg's Heating & Air Conditioning, Inc.

Gentlemen was very nice & professional


Map of Parkersburg, WV

good service, always polite


Starcher - Parkersburg, WV


Review of Grogg's Heating & Air Conditioning, Inc.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.


Map of Parkersburg, WV

Fast response


Wharton - Parkersburg, WV


Review of Grogg's Heating & Air Conditioning, Inc.

Have used this company for years. I always get fast and quality service.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.


Map of Williamstown, WV

good service


Hanlon - Williamstown, WV


Review of Grogg's Heating & Air Conditioning, Inc.

AC seems to run a lot more than it used to


Map of Parkersburg, WV

Prompt & great service !!!!!


Jo Ann & Wayne Currey - Parkersburg, WV


Review of Grogg's Heating & Air Conditioning, Inc.

John Burchett was our service man for this call. Came promptly after calling and was very thoughtful and courteous. Willing to answer any questions we had.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review on John and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.


Map of Belpre, OH

Awesome Top Notch Services


Biehl Nancy - Belpre, OH


Review of Grogg's Heating & Air Conditioning, Inc.

First time user of Groggs they are the Best. Prompt Efficient Trustworthy Professional Service. They Truly Care about their customer. Number 1 from Start to Finish. I Highly Recommend. Thanks Groggs


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.


Map of Mineral Wells, WV

Pleasant service


Karen - Mineral Wells, WV


Review of Grogg's Heating & Air Conditioning, Inc.

John was professional & courteous. He was able to give a repair price quickly & detect the problem quickly. We are very pleased with his visit to the church.


Map of Washington, WV

Excellent service, knowledgeable tech


Homminga - Washington, WV


Review of Grogg's Heating & Air Conditioning, Inc.

Tech was efficient and very friendly


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.


John B.

John B.

Preformed heating check.

Near 37th St, Parkersburg, WV 26104
John B.

John B.

Removed and replaced compressor, capacitor, and filter drier. Added 8 lbs of 410@ to system and dialed in charge. System running with a 20 degree drop

Near 6th St, Saint Marys, WV 26170
John B.

John B.

Replaced failed capacitor. Outdoor coil and furnace filter were very dirty preventing any good airflow. Changed filter and sprayed out coil. System running much better.

Near Hill Ave, Parkersburg, WV 26101
John B.

John B.

Preformed cooling check. Replaced 30+3 capacitor.

Near Oak St, Parkersburg, WV 26101
John B.

John B.

There is something wire wrong on control board. Nit able to send out signal for heat or cooling but blower motor runs anytime there is power going through. Unhooked tstat wires from board and blower still runs. Customer had to leave and wants us to return in the morning to resolve the issue.

Near Silos, Williamstown, WV 26187
John B.

John B.

Preformed heating and cooling check.

Near 6th Ave, Vienna, WV 26105
John B.

John B.

Unit is not turning on. VERY old ac and furnace. Setting up an estimate for a new system today with seth.

Near Washington Blvd, Belpre, OH 45714
John B.

John B.

Preformed heating and cooling check on 2 systems. Customer is changing filters themselves.

Near Ridge Rd, Parkersburg, WV 26105
John B.

John B.

Preformed cooling check. Replaced capacitor and installed surge protector.

Near Grand Central Ave, Vienna, WV 26105
John B.

John B.

Hard start that was installed in unit had blown apart. Outside coil was covered in cotton from some weeds that were growing close to unit. Removed hard start and unit is working correctly at this time. Sprayed the cotton off of coil to prevent high pressure.

Near 42nd St, Parkersburg, WV 26104
John B.

John B.

Unit had a failed blower motor. Customer had another unit the was the same at another house on the property that they weren’t using. I took the motor head out of that unit and put in the unit that they needed working and that fixed the issue. Unit working properly at this time.

Near Little Kanawha Pkwy, Northeast, WV 26143
John B.

John B.

Replaced thermostat and control board for heat pump under warranty.

Near Glenville, WV 26351
John B.

John B.

Compressor was not running upon arrival. Fixed wire connection issue. And unit started working again. Both units were severely overcharged with refrigerant. I removed about 4lbs of refrigerant (2lbs per unit) to get correct subcooling. Furnace filters are very dirty and recommended to customer about replacing them. I would have replaced myself but did not have that size on my van.

Near S Pleasants Hwy, Saint Marys, WV 26170
John B.

John B.

Preformed cooling check.

Near Mountaineer Dr, Williamstown, WV 26187
John B.

John B.

Preformed heating and cooling check.

Near Orange Dr, Williamstown, WV 26187
John B.

John B.

Preformed cooling check. Capacitor tested weak. Replaced 40+3 uf capacitor and installed surge protector.

Near Doolin Dr, Williamstown, WV 26187
John B.

John B.

Preformed heating and cooling check. Replaced filters and water panel. Replaced capacitor on Broan air conditioner that tested weak. Checked combustion analysis. Smaller Payne furnace that works the upstairs is kicking off after running for a few minutes. Showing a 33 code. Fred came out to help resolve issue. He believes that it is kicking off on high limit because it’s too hot outside.

Near S Lake Dr, Parkersburg, WV 26101
John B.

John B.

Unit has a faulty thermostat and control board on heat pump. Unit will not shut off, wants to run even when there is no call for cooling. I believe that it has been running non stop for a long time now. Called lute about replacing board, they said that it is not under warranty. Recommended replacement of unit. Scheduled an estimate for new equipment Thursday 11-1.

Near Glenville, WV 26351
John B.

John B.

Replaced blower motor and capacitor on furnace.

Near Bird St, Parkersburg, WV 26101
John B.

John B.

Replaced 45+5 capacitor. Recommended surge protection.

Near 20th St, Parkersburg, WV 26101
John B.

John B.

Checked cooling system, sub cooling refrigerant levels looked good and temperature drop was good as well. Preformed standard check.

Near Paul St, Washington, WV 26181
John B.

John B.

Unit slightly low on r22 refrigerant. Set up an estimate for tomorrow 9-11.

Near Marie St, Parkersburg, WV 26104
John B.

John B.

Diagnosed a failed blower motor. Set up an estimate for a new system tomorrow 9-11.

Near Sams Creek Rd, Mineral Wells, WV 26150
John B.

John B.

Unable to do maintenance, there is no power at the house. Need to reschedule.

Near Sandbrook Cir, Washington, WV 26181
John B.

John B.

Turned gas meter back on that install crew left turned off.

Near Camelot Rd, Belpre, OH 45714