Introducing Grogg’s Worry-Free Home Comfort System Program
Contact Us Call Now Request Service
Rated 4.8 out of 1856 reviews

Ben Willard

HVAC Service Technician

Rating

Reviews

Name: Ben Willard

Role Model: My brother

Interesting Fact About Me: Wrestled in College

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 47 customer reviews

Map of Vienna, WV 26105

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Ben was pleasant. Did a great job.

ViennaWV26105 39.345-81.5375

Map of Williamstown, WV 26187

Excellant Service




Review of Grogg's Heating & Air Conditioning, Inc.

WilliamstownWV26187 39.4-81.4525

Map of Williamstown, WV 26187

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

All Groggs staff are friendly personable and knowledgeable

WilliamstownWV26187 39.38-81.445

Map of Parkersburg, WV 26104

Happy Customer




Review of Grogg's Heating & Air Conditioning, Inc.

Have used Grogg's for a few things and will continue to use them.

ParkersburgWV26104 39.3375-81.4375

Map of Parkersburg, WV 26104

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Ben was very informative! He answered all questions. He took his time. We felt good about his expertise!

ParkersburgWV26104 39.285-81.5325

Map of Williamstown, WV 26187

Great job




Review of Grogg's Heating & Air Conditioning, Inc.

The boys worked hard and got the air conditioner fixed. Very professional.

WilliamstownWV26187 39.395-81.4475

Map of Elizabeth, WV 26143

Excellent experience with Ben




Review of Grogg's Heating & Air Conditioning, Inc.

I was very pleased with Ben from his phone call alerting me he was at my house through the time that he worked and left. He was very thorough and explained all he was doing. His manner was courteous, professional, and friendly. He displayed the same positive attributes that I have encountered from all Grogg’s employees. L

ElizabethWV26143 39.0625-81.3925

Map of Marietta, OH 45750

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

MariettaOH45750 39.47-81.48

Map of Vienna, WV 26105

Service was excellent, problem solved!




Review of Grogg's Heating & Air Conditioning, Inc.

The technician was curtious and very knowledgeable, problem fixed within an hour.

ViennaWV26105 39.32-81.5425

Map of Washington, WV 26181

Fixed system!




Review of Grogg's Heating & Air Conditioning, Inc.

Repaired system in a timely manner

WashingtonWV26181 39.235-81.675

Service visit




Review of Grogg's Heating & Air Conditioning, Inc.

Benjamin was great , he is an asset to your company

ViennaWV26105 39.3425-81.5275

Inspection and repair.




Review of Grogg's Heating & Air Conditioning, Inc.

Had to comeback after motor replacement. Clean/Cleared out drain pump. Very satisfied. Everything Working Great Now. Very Satisfied

ParkersburgWV26104 39.2875-81.515

Above and beyond!




Review of Grogg's Heating & Air Conditioning, Inc.

Ben was quick, professional, and friendly. I felt comfortable inviting him into our home. I needed an emergency after-hours repair and he came right away, and on his birthday! I have used another local company for years, but from here on out Grogg’s it is for me. Thank you, Ben!!

ViennaWV26105 39.3175-81.55

Response from Grogg's Home Services:

Thank you for the wonderful review and for taking the time to share your feedback.


As Always! GREAT SERVICE, GREAT PEOPLE!




Review of Grogg's Heating & Air Conditioning, Inc.

Completely satisfied, more than completely satisfied! Matt was a fine example of what customer service should be. He took time to explain exactly what he was doing. He was polite, courtesous, patient and knew his job.

Saint MarysWV26170 39.395-81.2025

Excellent service. Efficient communication. Knowledgeable technician.




Review of Grogg's Heating & Air Conditioning, Inc.

I was very pleased with the service we received. In addition to being a very pleasant person, Ben was knowledgeable and explained the problems we had and our options very well.

ParkersburgWV26104 39.29-81.5175

Benjamin W.

Benjamin W.

Vent has fallen off the wall completely and needs replaced.

Near 10th Ave, Parkersburg, WV 26101
Benjamin W.

Benjamin W.

Zone issue

Near Moyer Ave, Parkersburg, WV 26101
Benjamin W.

Benjamin W.

Air conditioning maintenance per cozy plus agreement

Near 58th St, Vienna, WV 26105
Benjamin W.

Benjamin W.

New Cozy HVAC Plus

Near Maplewood Dr, Williamstown, WV 26187
Benjamin W.

Benjamin W.

New motor and capacitor

Near , WV 26337
Benjamin W.

Benjamin W.

Furnace repair visit. Customer reported heater was not operating correctly. Investigated and performed heater repair to replace the dirty flame sensor with a new sensor.

Near 39th St, Vienna, WV 26105
Benjamin W.

Benjamin W.

Furnace repair visit. 1999 Kenmore furnace. Failed heat exchanger. Carbon Monoxide is out of range. Flames turn a dark orange from blue when the blower kicks on. Furnace is shut off for now. Scheduling future heater repair visit to address issues.

Near Quincy St, Parkersburg, WV 26101
Benjamin W.

Benjamin W.

New Membership with drain repair

Near Park Ave, Ravenswood, WV 26164
Benjamin W.

Benjamin W.

Unit is working. Control board has multiple corroded areas.

Near St Andrews Blvd, Belpre, OH 45714
Benjamin W.

Benjamin W.

COZY HVAC maintenance visit

Near E 6th St, Williamstown, WV 26187
Benjamin W.

Benjamin W.

Visual inspection and combustion analysis

Near Greenmont Hills Dr, Vienna, WV 26105
Benjamin W.

Benjamin W.

Blown fuse on board. Bad contactor on ac unit.

Near 4th Ave, Vienna, WV 26105
Benjamin W.

Benjamin W.

Same issues as December, gas well needs addressed before repairs can be beneficial.

Near Greens Run Rd, Saint Marys, WV 26170
Benjamin W.

Benjamin W.

Heat exchanger has failed. Unit is shut off for now.

Near Market St, Parkersburg, WV 26101
Benjamin W.

Benjamin W.

Board is burnt. Capacitor is out of range. Board is burnt. Capacitor is very high out of range. Recommending surge protection with repair.

Near Farson St, Belpre, OH 45714
Benjamin W.

Benjamin W.

Install Compressor

Near Garfield Ave, Parkersburg, WV 26101
Benjamin W.

Benjamin W.

Bad high limit switch causing intermittent no heat issues

Near 26th St, Parkersburg, WV 26104
Benjamin W.

Benjamin W.

Intermittent blower failure on 11yo York furnace

Near , WV 26337
Benjamin W.

Benjamin W.

All checks on furnace good. Changed 401 filter. Combustion analysis showed safe and efficient operation. Evaporator coil is in rough shape with lots of rust, but refrigerant pressures looked okay on ac unit. Reme bulb was burnt out, quote for bulb replacement will be attached to the email.

Near 55th St, Vienna, WV 26105
Benjamin W.

Benjamin W.

Heating maintenance under current COZY HOME PLUS agreement. Furnace is in good shape. Evaporator coil for ac is very rusted and has corrosion (15yo).

Near 24th St, Vienna, WV 26105
Benjamin W.

Benjamin W.

HVAC maintenance, filter change and maintenance renewal

Near Nicolette Rd, Parkersburg, WV 26104
Benjamin W.

Benjamin W.

Furnace and AC maintenance plus additional system updated to current agreement

Near Williams Ave, Williamstown, WV 26187
Benjamin W.

Benjamin W.

Customer had an issue Thursday but package furnace has run fine since.

Near 26th St, Parkersburg, WV 26104
Benjamin W.

Benjamin W.

No signs of gas leak in or around furnace.

Near Brooklyn Dr, Parkersburg, WV 26101
Benjamin W.

Benjamin W.

Bad piloting caused burnt wires

Near Old U.S. 50, Walker, WV 26180

Undeniably Good Reviews SINCE 1970

The last home service provider you'll ever need!

Request Appointment