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Rated 4.9 out of 1950 reviews

Chris Dehnart

Chris Dehnart

HVAC Service Manager

Rating

Reviews

Name: Chris Dehnart

Hometown: Waterford, OH

College: Lakeland Community College

Favorite Aspect of My Job: Customer service, meeting new people

Hobbies: fishing, cooking, camping

Role Model: Father

Interesting Fact About Me: Talk too much

Best Advice to Customers: Keep units and appliances clean

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 75 customer reviews

Map of Parkersburg, WV 26104

Great service. Fast and efficient.




Review of Grogg's Heating & Air Conditioning, Inc.

Chris came within two hours of our call. Quickly diagnosed the issue and gave me the options for repair or replace. He was able to get us up and running within two hours of his arrival.

ParkersburgWV26104 39.2725-81.5175

Map of Parkersburg, WV 26101

Terrific Customer Service




Review of Grogg's Heating & Air Conditioning, Inc.

My furnace malfunctioned. Built in safeguards functioned as they should and only a blower motor burned. However, there was a lot of smoke and I was very shaken. I called Groggs and their office staff was wonderful. They immediately dispatched a service technician who arrived in about 20 minutes. Chris figured out what had happened and made sensible recommendations that I accepted. When they were unable to procure the parts needed to repair the furnace immediately, they loaned me a couple of space heaters. I feel they did all they could to help and I am very grateful for Chris’s knowledge and kind demeanor.

ParkersburgWV26101 39.2325-81.5575

Map of Vienna, WV 26105

Great service! Part in stock repair was done the same day I called for appointment




Review of Grogg's Heating & Air Conditioning, Inc.

ViennaWV26105 39.3325-81.5425

Map of Pennsboro, WV 26415

Good service on time




Review of Grogg's Heating & Air Conditioning, Inc.

Good company. Know their craft and answer the phone when you call them. Chris and Alex are very professional

PennsboroWV26415 39.325-80.9375

Map of Ravenswood, WV 26164

Chris




Review of Grogg's Heating & Air Conditioning, Inc.

Chris was very efficient, courteous and has a great personality. He is my sons age, and I can tell he has a good work ethic. My husband and I felt comfortable talking with him, and appreciate his honesty.

RavenswoodWV26164 38.955-81.76

Map of Parkersburg, WV 26101

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

ParkersburgWV26101 39.2825-81.5475

Map of Vienna, WV 26105

technician is very knowledgeable




Review of Grogg's Heating & Air Conditioning, Inc.

great service call

ViennaWV26105 39.3375-81.525

Map of North Hills, WV 26104

Leak in the bottom of the heating unit.




Review of Grogg's Heating & Air Conditioning, Inc.

Chris Dehnart did an excellent job finding & fixing the problem on the leak @ the bottom of the heating unit.

North HillsWV26104 39.31-81.5075

Map of Parkersburg, WV 26101

Service




Review of Grogg's Heating & Air Conditioning, Inc.

Chris was very thorough

ParkersburgWV26101 39.2675-81.5325

Map of Saint Marys, WV 26170

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Criss and Steve were very professional

Saint MarysWV26170 39.4-81.1975

Response from Grogg's Home Services:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!


Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Criss and Steve done a professional job

Saint MarysWV26170 39.4-81.1975

Response from Grogg's Home Services:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.


Quick Service




Review of Grogg's Heating & Air Conditioning, Inc.

Always very satisfied with Groggs' service. They are quick to respond to our calls when we need help. We have no complaints with this company.

SpencerWV25276 38.795-81.335

excellent service




Review of Grogg's Heating & Air Conditioning, Inc.

New MiltonWV26411 39.245-80.67

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

He was nice and very helpful and explained everything very clearly for me to understand it. I would like to have him back again.

WashingtonWV26181 39.2225-81.6375

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Chris was very friendly and explained in detail the work that was done and went over future needs. Very professional and helpful.

ParkersburgWV26101 39.2775-81.525

Response from Grogg's Home Services:

Thanks for sharing your review with us and the community.


Chris D.

Chris D.

Customer having problems with mini split system. Arrived to find system out of refrigerant. Replaced all flare fittings with pro-fit fittings. Pressured up to 600 psi and bubble checked. Found no leaks. Vacuumed down. Pressured up again to 600 psi and performed a leak search. Device found no leaks. Vacuumed down again to 290 microns. There is another leak I could not find. Chris has talked to the customer.

Near Pond Creek Rd, Rockport, WV 26169
Chris D.

Chris D.

Replaced blown fuse and a weak capacitor. AC is running and cooling down the house. Customer will need to have her maintenance scheduled before fall of this year to verify safe operation of the furnace. Customer was also interested in our air cleaners and a tankless hot water tank.

Near Valley Mill Ct, Parkersburg, WV 26104
Chris D.

Chris D.

Performed heating and cooling maintenance check. Furnace is operating perfectly, AC is R22 system, but is still holding its charge and operating properly.

Near Circle Dr, Bridgeport, WV 26330
Chris D.

Chris D.

Few issues. Humidifier water valve was left off, humidistat is in the wrong location, water leak coming off the exhaust pipe, hose clamp needs tightened down.

Near Warren Chapel Rd, Marietta, OH 45750
Chris D.

Chris D.

Found system not working. No codes were on board. Pulled wire from transformer and reconnected and system started up. Hard reset of unit and stat seems to have fixed issue. Replacing stat and Advising customer that if issue persists to power cycle and we will replace the control board.

Near 22nd Ave, Parkersburg, WV 26101
Chris D.

Chris D.

.

Near Circle Dr, Belpre, OH 45714
Chris D.

Chris D.

Replaced faulty heat kit with new one.

Near Coolville, OH 45723
Chris D.

Chris D.

York Gas valve

Near Blenn Wood Ln, Parkersburg, WV 26101
Chris D.

Chris D.

No guarantee the rest of the system will pass inspection. Unfortunate aspect is we cannot test it unless it’s repaired first.

Near Harrison Ave, Parkersburg, WV 26104
Chris D.

Chris D.

Inducer motor replacement, adding supply, and return.

Near Highland Lake Terrace, Washington, WV 26181
Chris D.

Chris D.

Filter upgrade, repair duct that is falling apart above furnace, surge protectors, cleaning blower compartment.

Near Gihon Rd, Parkersburg, WV 26101
Chris D.

Chris D.

5” filter upgrade.

Near Gihon Rd, Parkersburg, WV 26101
Chris D.

Chris D.

Parts covered under warranty, labor charge only.

Near N Dry Run Rd, Williamstown, WV 26187
Chris D.

Chris D.

AC system is operating great, but unfortunately the furnace failed the safety inspection, heat exchanger finally cracked open producing a huge amount of carbon monoxide. Comfort advisor is scheduled to arrive today to provide replacement options. Technician Chris and Alex

Near Mustang Acres, Parkersburg, WV 26104
Chris D.

Chris D.

Technicians Chris and Alex Repaid two leaking connections behind the head, charged up the system, unit is working great!

Near Ann St, Parkersburg, WV 26101
Chris D.

Chris D.

Service Call Platinum Client Heat exchanger and inducer motor have rusted out. Parts are still covered under warranty, labor would be the responsibility of the customer. Waiting for a return call from parts company for availability.

Near Maxwell Ave, Parkersburg, WV 26101
Parkersburg, WV - Service Call Platinum Client
Heat exchanger and inducer motor have rusted out.
Parts are still covered under warranty, labor would be the responsibility of the customer.
Waiting for a return call from parts company for availability.
Chris D.

Chris D.

Service Call After Hours Fee Defective pressure switch was shutting the system down with a code, installed a universal just to get the customer up and running during the weekend. first thing Monday morning I will order a replacement warranty part and when it arrives we will come back and perform both the repair and the owed maintenance check. Technician Christopher Dehnart

Near Grand Central Ave, Vienna, WV 26105
Vienna, WV - Service Call After Hours Fee
Defective pressure switch was shutting the system down with a code, installed a universal just to get the customer up and running during the weekend.  first thing Monday morning I will order a replacement warranty part and when it arrives we will come back and perform both the repair and the owed maintenance check.

Technician Christopher Dehnart
Chris D.

Chris D.

Near Harrisville, WV 26362
Chris D.

Chris D.

escription of work performed for Warranty Customer Blower wheel grommet, warranty.

Near Grand Central Ave, Vienna, WV 26105
Vienna, WV - escription of work performed for Warranty Customer
Blower wheel grommet, warranty.
Chris D.

Chris D.

Refrigerant leak located behind the head, repaired and verified operation. Technicians: Chris and Alex

Near Juliana St, Parkersburg, WV 26101
Chris D.

Chris D.

Installed a new thermostat, tested operation, boiler cycling properly without issue. Technician:Chris D.

Near Caro Ln, Marietta, OH 45750
Chris D.

Chris D.

Install Warranty Pressure Switch

Near 44th St, Vienna, WV 26105
Vienna, WV - Install Warranty Pressure Switch
Chris D.

Chris D.

Service Call Platinum Client Collected warranty information for the coil that was installed.

Near Oak Cir, Parkersburg, WV 26101
Parkersburg, WV - Service Call Platinum Client
Collected warranty information for the coil that was installed.
Chris D.

Chris D.

Service Call Platinum Client Collected warranty information for the coil that was installed.

Near Oak Cir, Parkersburg, WV 26101
Parkersburg, WV - Service Call Platinum Client
Collected warranty information for the coil that was installed.
Chris D.

Chris D.

Repaired humidifier and signed customer up for a maintenance agreement. Technicians Chris and Alex

Near Harris Hwy, Washington, WV 26181

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