Rated 4.8 out of 1583 reviews
Rating
Reviews
Name: Espon Espinosa
Hometown: Panama, Panama City - live in Vienna now
Favorite Aspect of My Job: Being able to bring a smile to customers after finishing a job
Hobbies: Reading and World History
Role Model: My Grandfather
Best Advice to Customers: Have an annual check on your systems
Mr. Espinosa gave us the right solution to the problem and came back and put in the ceiling tiles….wish he had come the first time… I would have saved $400.
Response from Grogg's Home Services:
We are so glad that your ceiling tile installation was a success! Please don't hesitate to reach out if you need anything else!
Definitely recommend. The service was great and they took their time to explain what was going on with our A/C unit.
Response from Grogg's Home Services:
We are happy to hear that your AC diagnostic and repair service met your expectations! Please let us know how we can help in the future!
Knowledgeable Friendly Helpful
Epson was very pleasant and professional explained everything to me! Came early in am and finished quickly! Was very honest and told me air conditioner was under warranty so there was no charge I was extremely happy!
Very professional willing to explain everything very friendly
Wonderful repair man
Great service ! Great quality
The Technician was very courteous and professional and set my mind at ease that all was in good order. He offered to explain everything that was done and answer any questions I had. It was a pleasure to have him work on my equipment.
Mr Espinosa did the Best service I have ever Had. If I had such a good Tec I would consider giving him a good raise . That is why people loose good help. Mr Espinosa found my Unit was getting too many Volts ,he suggested I should call Power Company. I did they came out and said he was right some part on line down the road was half burnt. He probably save a few peoples units from burning up. Thank You for having such a good employee Fred Muscar
Service Call Platinum Client Replaced blower motor for unit upstairs. Both units holding charge, original parts might start failing due to age wear and tear.
Added a couple ounces to ac for garage bedroom. New furnace, Custer expressed , vibrates on and off and making hung pitch noise. More than likely motor needs replaced. Will order and call to schedule repair.
Service Call Fee: Unit low on r410, added 2lbs. 2010 out of warranty no leaking at connections or shredded valves. Leak is either indoor or outdoor coil. Capacitor out of range. Attached a quote for it.
Service Call Fee: Unit low on r410, added 2lbs. 2010 out of warranty no leaking at connections or shredded valves. Leak is either indoor or outdoor coil. Capacitor out of range. Attached a quote for it.
Reply control board on dehumidifier.
Service Call Platinum Client All others supply have airflow.
Service No Charge Go back from original call. Customer has a bad outdoor board on heat pump. They have decided to get estimate for replacement. New board would range from $700/800 if we can find replacement due to the age.
Service Call Platinum Client Repaired/clean drain. Customer will call to schedule maintenance during the fall.
Aprilaire 8448 Non-Programmable Multi-Stage Heat/Cool or Heat Pump Thermostat
Comfort Club Renewal Maintenance on heat and cooling. Added 1lbs r410. System operating within range.
Service Call Fee: Unit is operating: safe operation. Carbon monoxide levels below condemning range 400ppm during my visit. Due to age (we cannot guarantee future safe or proper operation.) I am highly recommending to have us come back in the fall BEFORE using the furnace to do another inspection on equipment. I am recommending reliable carbon monoxide detectors if furnace is not replaced.
Service Call Platinum Client Assist with HWG tank. Geo has leaks on lines for HWG. Not worth to fix. Previous contractor left it off since it has had multiple leaks. Plumber fix water leak on cold line.
Service Call Fee: Diagnosis: leaking r410 In evaporator and plugged drier filter in condenser unit.
Drain cleaning
INSTALLED SCREENS
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Disconnected desuperheater, change capacitor and did maintenance on unit.
Bryan 2008 100k 2 stage high efficiency furnace with a 3.5 ton 1 stage air conditioning from 2008 as well. System lacks return and supply ( it can be addressed when equipment is replaced in the future) Return and supply has 1,150 CFM needing about 300 CFM for return and getting same amount out of supply plenum. Had to add r410 (4lbs). United performing now.
Complete installation re route one lineset down wall Flair all mini split connections Pressure test, leak test, purge and charge system. complete setup and verify operation.
Service Call After Hours Fee 1991 r22 with bad contactor. Replaced. Unit has reached life expectancy and will need replaced soon.
Customer concern about temperature going up in the house. Found ac system performance within range.
Replaced capacitor. Unit operating properly. Customer would like for us to call after 3pm on Monday to set up the maintenance on equipment.
1993 Lennox ac with high resistance on common winding causes breaker to trip on a call for cooling. Tried a hard start kit but it didn’t get it going. Customer is getting estimate for new unit.
Condenser plugged up. Failed capacitor. Cleaned and replaced. Unit operating. Rain Storm came. Could not get model and age.
Payne furnace 100k but with a 5 ton air conditioning extremely under return with plugged up air filter, plugged up condenser oil and bad capacitor for condenser unit. Cleaned condenser coil and replaced capacitor. Unit is running now. In order to extend life expectancy of equipment, it need duct modification. Please call the office if interested in a quote to address this issue. Unit will fail prematurely if not addressed.
Service Call After Hours Fee Replaced capacitor.
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