Rated 4.8 out of 1790 reviews
Rating
Reviews
Name: Espon Espinosa
Hometown: Panama, Panama City - live in Vienna now
Favorite Aspect of My Job: Being able to bring a smile to customers after finishing a job
Hobbies: Reading and World History
Role Model: My Grandfather
Best Advice to Customers: Have an annual check on your systems
Epson is very knowledgeable regarding HVAC and explains it very thoroughly. An asset of employee.
Epson was great in detecting our problem and suggesting our best action going forward!
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Response from Grogg's Home Services:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Epson Espinosa completed my service check on my furnace and Fujitsu unit. He did an excellent service on both of my nits. He was very polite, thorough, neat and explained everything he was doing. I would recommend him to anyone. I would request anytime I have a service done.
Epson was professional, courteous and personable. Keep being awesome!
fast service was here next business day. Very knowledgeable
Very happy with Epson and the service he provided
Once again Groggs employees did a great job getting my air conditioning problems diagnosed and repaired.
Mr. Espinosa gave us the right solution to the problem and came back and put in the ceiling tiles….wish he had come the first time… I would have saved $400.
Response from Grogg's Home Services:
We are so glad that your ceiling tile installation was a success! Please don't hesitate to reach out if you need anything else!
Definitely recommend. The service was great and they took their time to explain what was going on with our A/C unit.
Response from Grogg's Home Services:
We are happy to hear that your AC diagnostic and repair service met your expectations! Please let us know how we can help in the future!
Knowledgeable Friendly Helpful
Service Call Fee: Unit running properly. Dual fuel system with parameters that customer wasnt aware of. Set up for heat and cool only as requested from customer.
Service Call Fee: Older 80% furnace with bad ignitor. Replaced ignitor, cleaned flame sensor and did a cortesy conbustion analisys. Unit operating withing safe parameters.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Replace motor and performed heating check.
Work performed under GHAC Quality Pledge: Will replace control board and inducer.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Customer has no air conditiong in the house. Its only the boiler. Runing withing specs.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Work performed under GHAC Quality Pledge: Replace elbow.
Work performed under GHAC Quality Pledge: Inducer (exhust elbow) is craked. Will call to schedule repair.
Service Call Platinum Client Hose for pressure switch touching inducer motor made a hole. Need hose for it. Customer used hose from another furnace but they are going to need it. Will get hose to customer.
Indoor heating system
CLEAN DUCTLESS EVAPORATOR & BLOWER - Ductless Mini Split * STANDARD * With Chemical & Cleaning Kit
Service Call Fee: Floor furnace needs cleaned. Not enough room to get around it in the crawl space. Customer wants to consider upgrading to ductless or digging around for servicing.
Service Call After Hours Fee Inducer motor getting voltage 120 but no response. Needs replaced. Will order and office will call to schedule repair. Please call 740-525-0025 when calling to schedule.
Service Call Fee: Main limit switch failed. Needs replaced. Will order and schedule repair.
Service Call Platinum Client Mini split cleaning.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Trane furnace operation within range.
INSTALL WARRANTY CIRCUIT BOARD
Performed Platinum Comfort Club Membership Tune-Up on Heating System Furnace has high temp rise and it’s been like that for a while. Gas pressures 3.0”WC Inducer leaking water, flame sensor and ignitor weak. And still working intermittently due to limit/internal temperature. Recommending replacement. Unit is working hard. Customer getting price for a new furnace. Recommending a 2 stage gas furnace.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Combustion air pipe with restriction causing pressure switch to remain open. Pipe runs through the crawl portion. Open basement, decided to do indirect for combustion. Gas pressures, combustion analysis, FS, drain, temperature rise maintenance done on 2009 90+ furnace.
Service Call Platinum Client Replaced ECM blower motor. Unit operating.
Service Call After Hours Fee Wire loose at the thermostat. Unit runs now. Attaching quote for maintenance plan. Unit needs it. 310-387-4165 please reach out to the number to schedule.
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