Rated 4.8 out of 1858 reviews
Rating
Reviews
Name: Travis Welch
Hometown: Coolville, OH
Favorite Aspect of My Job: Relationship with customers and giving them a piece of mind when it comes to their equipment.
Hobbies: Spending time with family
Role Model: My mom
Interesting Fact About Me: I have two kids
Best Advice to Customers: Change air filters regularly
Travis was very professional, he did the maintenance check and changed the filter. He provided a review of the service and suggested follow up. Very pleased with his service
Response from Grogg's Home Services:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Very efficient, informative, polite, and willing to answer all questions.
Technician was courteous and informative.
Travis is a very nice young man and very accomodating, especially with my little Westie Dog "Holly Ray".
Came on time.
work done professionally
Technician was professional and communicative with concerns
Thorough checkup on heating and air conditioning.
Grogg's has been our go to HVAC firm for the 10 years I've been pastor. Frank was our guy (may he rest in peace). The new team has stepped up and done excellent service. We are in replacement mode for Boilers and air-conditioners with the Church being 30 years old. Thanks to all the techs for their service.
Top notch person
On time, answered questions, and was professional
Performed maintenance on equipment. Changed customer provided filter and verified working status of iWave. Found no issues with the system at this time.
Performed maintenance on AC. Replaced AA213 filter and checked all that I could with current weather conditions and found no issues. Installed surge protection on AC system.
Found failed inducer motor that will not operate. Quoted price for part replacement between $734-$1030. System is 14 years old and with cost of repair it might be a better option to replace system rather than just part. Attached photos of part number and model and serial number. Customer wants to replace motor at this time since they are selling the home.
Performed maintenance on equipment. Changed 20-25-1 filter and recommended surge protector for equipment. System was operating safely and properly at this time.
Performed maintenance on air conditioner. Changed AA413 filter and recommend surge protection for system. Found no issues with the equipment at this time.
Performed maintenance on equipment. Changed 16-25-5(2) filters and replaced failing capacitor on blower motor. Verified working status of surge protection on furnaces but recommended installation of some on AC systems as well. Renewed maintenance agreement with customer. Please mail customer receipt.
Performed maintenance on equipment. Cleaned both systems and replaced failing capacitor on AC. Systems now are operating safely at this time. Filter size is 22-24-1 and quoted price for humidifier as one that is on system currently is not functioning and outdated. Please mail customer receipt and quote on humidifier.
Performed maintenance on equipment. Found failing capacitor on blower motor and reworded part and added surge protector to system. Changed 16-25-5 filter and found no other issues at this time. Please mail customers receipt.
Performed maintenance on air conditioner. Changed AA413 filter and installed surge protectors on equipment. All checks were good.
Performed maintenance on equipment. Changed 20-25-1 filter and recommend surge protection for system. Found no issues with the system.
Performed maintenance on equipment. Installed surge protectors on both furnace and air conditioner. Replaced failing capacitor on AC unit as well. All other checks were good.
Changed filters, checked belts, capacitors, electrical, coils, blower wheels. Performed cooling check on rooftop systems.
Performed maintenance on AC. Installed new filter and surge protector on system after finding burnt wire on AC. No other issues found at this time.
Performed maintenance on equipment. Changed AA213 filter and checked steam humidifier canister. Verified working status of whole home surge protector, REME Halo and dehumidifier. Cleaned dehumidifier filter as well. Found no issues with system at this time. Renewed maintenance agreement with customer.
Performed maintenance on less than one year old furnace and 10 year old AC. Changed AA413 and #35 filters. Recommend surge protection for furnace. All checks were good.
Performed maintenance on equipment. Recommended surge protection for system. Found no issues with operation at this time. Customer renewed maintenance agreement today.
Performed maintenance on equipment. Changed 16-25-1 filter and renewed comfort club membership with customer. Discussed plasma air air purifier and surge protection with customer.
Performed owed maintenance check on equipment. Changed AA413 filter and verified working status of surge protection and plasma air. All checks were good.
Performed maintenance on air conditioner. Changed 16-25-1(2) filters and verified working status of surge protection. Discussed plasma air to improve indoor air quality of home.
Performed maintenance on equipment. Noticed a good amount of dirt build up inside blower wheel and recommended blower wheel pull and also discussed with the systems age it might be a better investment to look at replacing the system. Customer will hold off on repair at this time and will instead look at replacing if issues arise. Recommend surge protector for AC.
Igniter is beginning to fail as it is only lighting up less than half way. Discussed repair option with customer and he elected to hold off on repair at this time. Also discussed special we are running for free furnace with AC purchase with customer. He was interested and will call in if wanting to schedule estimate.
Performed anniversary check on mini split. Cleaned filters and found no issues. Discussed maintenance plan renewal with customer.
Performed maintenance on equipment. Changed 14-25-1 filter and verified working status of BLU QR UV Light. Renewed comfort club membership and discussed surge protection.
Performed maintenance on package unit. Changed 20-20-5 filter and recommend surge protection for system. Renewed maintenance agreement with customer as well.
Performed maintenance on AC. Changed AA213 filter and recommended surge protection as well. Found no issues with equipment at this time.
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