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Rated 4.9 out of 1950 reviews

Travis Welch

Travis Welch

HVAC Maintenance Technician

Rating

Reviews

Name: Travis Welch

Hometown: Coolville, OH

Favorite Aspect of My Job: Relationship with customers and giving them a piece of mind when it comes to their equipment.

Hobbies: Spending time with family

Role Model: My mom

Interesting Fact About Me: I have two kids

Best Advice to Customers: Change air filters regularly

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 267 customer reviews

Map of Parkersburg, WV 26104

Excellent and quick service




Review of Grogg's Heating & Air Conditioning, Inc.

ParkersburgWV26104 39.29-81.515

Response from Grogg's Home Services:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.


Map of Parkersburg, WV 26101

Great Service!




Review of Grogg's Heating & Air Conditioning, Inc.

Great Service today!

ParkersburgWV26101 39.2775-81.54

Response from Grogg's Home Services:

We are so glad to hear that you had a good experience!


Map of Parkersburg, WV 26101

great service




Review of Grogg's Heating & Air Conditioning, Inc.

ParkersburgWV26101 39.265-81.5275

Response from Grogg's Home Services:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.


Map of Belmont, WV 26134

Great JOB!




Review of Grogg's Heating & Air Conditioning, Inc.

Great job and very professional and personable

BelmontWV26134 39.3775-81.265

Response from Grogg's Home Services:

Thank you so much for leaving us this fantastic review! We appreciate your business!


Map of Parkersburg, WV 26104

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Very knowledgeable and professional

ParkersburgWV26104 39.265-81.4825

Response from Grogg's Home Services:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.


Map of Belpre, OH 45714

Service was excellant




Review of Grogg's Heating & Air Conditioning, Inc.

Travis is a excellent tech. He is good rep for your company.

BelpreOH45714 39.34-81.595

Response from Grogg's Home Services:

Thank you for the wonderful review and for taking the time to share your feedback.


Map of Vienna, WV 26105

Good service




Review of Grogg's Heating & Air Conditioning, Inc.

ViennaWV26105 39.3425-81.54

Response from Grogg's Home Services:

We Sincerely appreciate the positive rating!


Map of Parkersburg, WV 26101

Excellent Service




Review of Grogg's Heating & Air Conditioning, Inc.

Timely, professional, very pleased with annual service checkup.

ParkersburgWV26101 39.23-81.545

Response from Grogg's Home Services:

Your feedback is greatly appreciated. Thanks for the positive review!


Map of Vienna, WV 26105

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Travis was great. Polite, courteous, and explained everything thoroughly.

ViennaWV26105 39.3325-81.54

Response from Grogg's Home Services:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.


Map of Vienna, WV 26105

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

ViennaWV26105 39.3225-81.5475

Response from Grogg's Home Services:

We are pleased to know your experience with us was a good one!


great service




Review of Grogg's Heating & Air Conditioning, Inc.

ParkersburgWV26104 39.29-81.5425

Response from Grogg's Home Services:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.


Excellent Service!




Review of Grogg's Heating & Air Conditioning, Inc.

Travis was friendly, professional, & very efficient. Would highly recommend!

ParkersburgWV26104 39.2925-81.52

Response from Grogg's Home Services:

We are pleased to know your experience with us was a good one!


Everything went great




Review of Grogg's Heating & Air Conditioning, Inc.

ViennaWV26105 39.3325-81.55

Excelent Service




Review of Grogg's Heating & Air Conditioning, Inc.

Travis was very polite. He did a great job tuning up my HVAC !

ViennaWV26105 39.3375-81.525

Excellent service




Review of Grogg's Heating & Air Conditioning, Inc.

Travis did a great job. We were very pleased with his professionalism and knowledge concerning the service call.

WilliamstownWV26187 39.3975-81.455

Travis W.

Travis W.

Performed anniversary check on equipment. Changed AA313 filter and found no issues with the equipment. Discussed maintenance agreement renewal with customer and they will call in after discussing if they decide to renew.

Near Harris Hwy, Belleville, WV 26133
Travis W.

Travis W.

Performed maintenance on 2 systems. Changed 20-25-5 filter and 20-25-4 filter. Found failing capacitors on both blower motors and replaced to avoid any potential issues. Cleaned coils on AC systems and found them to be running properly at this time. Verified working status of surge protection on each piece of equipment. Renewed maintenance for another year.

Near Wellesley Dr, Washington, WV 26181
Travis W.

Travis W.

Performed maintenance check on equipment. Changed AA413 filter and recommend surge protection for equipment. Installed surge protectors in equipment. All checks were good.

Near Avery St, Parkersburg, WV 26101
Travis W.

Travis W.

Performed maintenance on package unit. Changed AA313 filter and verified working status of plasma air. Recommended surge protection for system. All checks were good. Found no issues with the equipment at this time.

Near Stone Rd, Belpre, OH 45714
Travis W.

Travis W.

Replaced filter for no charge per Justin.

Near Wellesley Dr, Washington, WV 26181
Travis W.

Travis W.

Found evaporator coil upstairs completely frozen up when I arrived as well as the compressor and line set outside. Turned AC off and left fan running to allow coil to thaw out. Scheduled service call for 6-21-23 between 12-5 to give system time to thaw out. Believe system should still be under warranty. Ruud system was in good working order, customer is getting new filters for the equipment. Renewed comfort club for another year.

Near Meldahl Rd, Washington, WV 26181
Travis W.

Travis W.

Performed maintenance on air handler heat pump system. 16-20-1 filter was still in good condition. Verified working status of Plasma Air. System had proper subcooling and levels looked good. Found extremely weak capacitor and discussed repair option with customer. Replaced capacitor and all other checks were good. Renewed maintenance agreement for another year.

Near Wadesville Rd, Mineral Wells, WV 26150
Travis W.

Travis W.

Performed cooling checks on both systems. Changed 16-25-4 filter in downstairs system and checked 16-25-1 filter upstairs. Customer said they had a drain leak from upstairs but unsure where at in the drain line. I could not identify the spot it was leaking at when I was there but I glued up all connections on drain and told customer if it continues to leak to try to identify location of leak and call us back. Recommend surge protection for equipment. All checks were good.

Near Avery St, Parkersburg, WV 26104
Travis W.

Travis W.

Customer mentioned they have dust problems so I Attached link to plasma air website(https://www.plasma-air.com/application/83 )and quoted price for whole home air purification. Performed maintenance on AC system. Found everything within specs at this time and running properly. All checks were good.

Near 22nd St, Parkersburg, WV 26101
Travis W.

Travis W.

Performed maintenance on equipment. Changed AA413 filter and verified working status of REME Halo. Customer mentioned that she had lost 2 previous AC systems because of lightning so I recommended surge protection to be installed on system to prevent that in the future. Renewed maintenance agreement for another year.

Near Eastlawn Ave, Parkersburg, WV 26101
Travis W.

Travis W.

Performed maintenance on equipment. Changed filters and found what appears to be mold growth inside downstairs system. Installed Plasma Air to deactivate any live mold spores and stop any new from forming. Found no issues with the equipment at this time.

Near Ravenswood, WV 26164
Travis W.

Travis W.

Performed owed maintenance check on equipment. Customer recently changed filter. Verified working status of urge protector on AC but also recommend installing one on air handler as well. Found no issues with the system at this time, all checks were good. Sent renewal invoice to customers email and they will send in payment.

Near Walnut St, Ravenswood, WV 26164
Travis W.

Travis W.

Performed maintenance on equipment. Recommend surge protection for system. Cleaned coil, flame sensor, burners and drain line. Changed customer provided filter. Found no issues with system at this time, all checks were good.

Near Greenmont Cir, Vienna, WV 26105
Travis W.

Travis W.

Performed anniversary check on equipment. REME Halo was not wired up correctly during install, rewired and verified that it’s working. Verified working status of surge protection as well. Changed AA413 filter and discussed comfort club with customer and benefits of having equipment checked and cleaned yearly.

Near 28th St, Vienna, WV 26105
Travis W.

Travis W.

Performed maintenance on equipment. Changed customer provided 16-25-5 filter. Found no issues at all with the equipment. Signed customer up for maintenance agreement and all checks were good.

Near Powell St, Parkersburg, WV 26104
Travis W.

Travis W.

Performed promo AC check on equipment. System is 21 years old but at this time is still functioning properly. Customer had already cleaned system out before I got there and filter was still in good condition. All checks were good. Quoted price for maintenance agreement.

Near Wakefield Dr, Washington, WV 26181
Travis W.

Travis W.

Performed air conditioner check that was not completed during last visit. Filter was in good condition. Customer was not satisfied with previous visit but I did verify that plasma air was installed and functional. Cleaned and verified working status of air conditioning equipment. All checks were good.

Near Tefft St, Parkersburg, WV 26101
Travis W.

Travis W.

Changed filters and renewed comfort club with customer. Performed maintenance checks on equipment. Recommend surge protection for equipment. Found no issues with either furnace or air conditioner at this time. All checks were good.

Near Cornerstone Dr, Marietta, OH 45750
Travis W.

Travis W.

Performed maintenance on AC. Changed AA201 filter and system is 22 years old but running properly at this time. Discussed maintenance plan renewal with customer and they will call in at later time to renew.

Near 24th St, Vienna, WV 26105
Travis W.

Travis W.

Customer called because of a sewage odor when they run furnace and air conditioner. Return duct was very filthy and needs to be cleaned. Flex duct for most run but trunk line is where build up is mostly(attached photos). Also recommend REME Halo air purifier to get rid of any odors that could be present. All checks with the system were good. Signed customer up for maintenance agreement. Filter size is EAC washable but replaced with a 16-25-5 filter while I was there.

Near Walnut St, Pennsboro, WV 26415
Travis W.

Travis W.

Performed anniversary check on furnace and air conditioner. Changed customer provided AA413 filter. Recommend surge protection and discussed comfort club renewal with customer. Renewed for another year.

Near Crystal Lake Rd, West Union, WV 26456
Travis W.

Travis W.

Changed AA213 filter, verified working status of equipment and cleaned each system. All checks were good. Premier program member.

Near Pine St, Belpre, OH 45714
Travis W.

Travis W.

Performed maintenance on equipment. Customer recently changed filters. recommend surge protection for system as I found contactor blackened from possible surge. Discussed comfort club renewal with customer and renewed for another year.

Near Ogdin Rd, Waverly, WV 26184
Travis W.

Travis W.

Performed owed maintenance check on equipment. Changed AA213 filter and verified working status of surge protection and REME LED. Found no issues with the equipment at this time. All checks were good. Renewed comfort club for another year.

Near Eastview Dr, Parkersburg, WV 26104
Travis W.

Travis W.

Performed maintenance on equipment. Changed both filters and found drain clogged in upstairs system. Blew out drain with hose the best I could and tested drain and it seemed to be draining properly. All other checks were good. Renewed comfort club with customer.

Near Triplett St, Belmont, WV 26134

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