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Rated 4.8 out of 1694 reviews

Travis Welch

HVAC Service Technician

Rating

Reviews

Name: Travis Welch

Hometown: Coolville, OH

Favorite Aspect of My Job: Relationship with customers and giving them a piece of mind when it comes to their equipment.

Hobbies: Spending time with family

Role Model: My mom

Interesting Fact About Me: I have two kids

Best Advice to Customers: Change air filters regularly

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 222 customer reviews

Map of Parkersburg, WV

very professional




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Parkersburg, WV

Great Service EVERY time!




Review of Grogg's Heating & Air Conditioning, Inc.

I’ve always been pleased with service and equipment purchased at Grogg’s. Their techs are polite, professional and knowledgeable. Travis has been to my residence several times and he does an excellent job. Many thanks!


Map of Marietta, OH

Great customer service




Review of Grogg's Heating & Air Conditioning, Inc.

Travis was very nice and took his time and checked everything.


Map of Ravenswood, WV

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Travis was very nice.


Map of Harrisville, WV

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

I really like Travis. He is so nice and courteous. Knows what he is doing.


Map of Pennsboro, WV

Very thorough, professional.




Review of Grogg's Heating & Air Conditioning, Inc.

Always pleased with Groggs, over the years I have had them to come.


Map of Mineral Wells, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Prompt and courteous


Map of Parkersburg, WV

exvellent service




Review of Grogg's Heating & Air Conditioning, Inc.


Response from Grogg's Home Services:

We’re so glad you had a good experience.


Map of Marietta, OH

Travis was polite and informative




Review of Grogg's Heating & Air Conditioning, Inc.

My husband and I were satisfied with the job he did


Response from Grogg's Home Services:

We’re so glad you had a good experience.


Map of Williamstown, WV

Outstanding




Review of Grogg's Heating & Air Conditioning, Inc.

I was very impresses with time spent checking my HVAC system. Travis was very professional and explained the whole process.


Great service!!




Review of Grogg's Heating & Air Conditioning, Inc.

Travis was great! Very efficient and explained about the surge protector and what it did. Installed it quickly and was very respectful!


Great Service!




Review of Grogg's Heating & Air Conditioning, Inc.

Travis was very professional end efficient.


Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Very kind, prompt, love that I was notified via text & email that the service tech was on his way, he also called and gave an estimated time of arrival. He was quick an very professional


Great Technician




Review of Grogg's Heating & Air Conditioning, Inc.


Great service and Travis was very nice and polite.




Review of Grogg's Heating & Air Conditioning, Inc.


Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of both furnaces. Filters were still in good condition.

Near Harper Dr, Parkersburg, WV 26101
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of both furnaces. Filters were still in good condition.
Travis W.

Travis W.

Performed anniversary check on equipment. Changed Aprilaire 413 filter. All checks were good. Verified working status of surge protection and Discussed comfort club with customer.

Near Boulevard Dr, Belpre, OH 45714
Belpre, OH - Performed anniversary check on equipment. Changed Aprilaire 413 filter. All checks were good. Verified working status of surge protection and Discussed comfort club with customer.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. All checks were good. Recommend surge protector for equipment.

Near 32nd St, Vienna, WV 26105
Vienna, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. All checks were good. Recommend surge protector for equipment.
Travis W.

Travis W.

Near Goose Run Rd, Marietta, OH 45750
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Filter was still in good condition. Verified working status of surge protection. Furnace is 18 years old but still operating safely at this time.

Near Silos St, Williamstown, WV 26187
Williamstown, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace. Filter was still in good condition. Verified working status of surge protection. Furnace is 18 years old but still operating safely at this time.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. Recommend surge protector for equipment. Performed water testing and found no chlorine but low ph levels.

Near W Lubeck Hills Dr, Washington, WV 26181
Washington, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. Recommend surge protector for equipment. Performed water testing and found no chlorine but low ph levels.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Filter was still in good condition. All checks were good. Quoted price for surge protection.

Near Burk St, Parkersburg, WV 26104
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace. Filter was still in good condition. All checks were good. Quoted price for surge protection.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership

Near Greenview Dr, Parkersburg, WV 26104
Parkersburg, WV - Performed Platinum Comfort Club Membership
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace.

Near Terra Rosa Dr, Washington, WV 26181
Washington, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed 16-25-1 filter. Cleaned and checked operation of equipment. All checks were good. Signed customer up for Cozy Plus. Emailed customer invoice as hey were not home at time of maintenance and they will pay for service agreement that way.

Near Warren St, Marietta, OH 45750
Marietta, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Changed 16-25-1 filter. Cleaned and checked operation of equipment. All checks were good. Signed customer up for Cozy Plus. Emailed customer invoice as hey were not home at time of maintenance and they will pay for service agreement that way.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. All checks were good. Recommend surge protector for equipment.

Near 32nd St, Vienna, WV 26105
Vienna, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. All checks were good. Recommend surge protector for equipment.
Travis W.

Travis W.

Performed anniversary check on equipment. Changed Aprilaire 413 filter. All checks were good. Verified working status of surge protection and Discussed comfort club with customer.

Near Boulevard Dr, Belpre, OH 45714
Belpre, OH - Performed anniversary check on equipment. Changed Aprilaire 413 filter. All checks were good. Verified working status of surge protection and Discussed comfort club with customer.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. Recommend surge protector for equipment. Performed water testing and found no chlorine but low ph levels.

Near W Lubeck Hills Dr, Washington, WV 26181
Washington, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. Recommend surge protector for equipment. Performed water testing and found no chlorine but low ph levels.
Travis W.

Travis W.

Maintenance check

Near Lake Washington Rd, Washington, WV 26181
Washington, WV - Maintenance check
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace, no AC. Filter size is 16-20-1. Found a good amount of dirt and pet hair in blower wheel and recommend blower wheel pull and clean to keep system from overheating and keep motor from failing.

Near Alta St, Marietta, OH 45750
Marietta, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of furnace, no AC. Filter size is 16-20-1. Found a good amount of dirt and pet hair in blower wheel and recommend blower wheel pull and clean to keep system from overheating and keep motor from failing.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System System is 2005 model R-22. Customer has had refrigerant issues with system before and wanted to add enough to get her through the rest of this summer. Added 1 lb of R-22 and received a 18 degree temperature drop. Recommend looking at replacing system soon because of issues with the system.

Near Ashwood Dr, Vienna, WV 26105
Vienna, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
System is 2005 model R-22. Customer has had refrigerant issues with system before and wanted to add enough to get her through the rest of this summer. Added 1 lb of R-22 and received a 18 degree temperature drop. Recommend looking at replacing system soon because of issues with the system.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of all systems. All checks were good. Verified working status of surge protection. Filter sizes are 16-20-1(2) and a 20-22-1. Quoted pricing for whole home air purifier and UV light.

Near Grant Hill Rd, Davisville, WV 26142
Davisville, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned  and checked operation of all systems. All checks were good. Verified working status of surge protection. Filter sizes are 16-20-1(2) and a 20-22-1. Quoted pricing for whole home air purifier and UV light.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Inducer motor had water in it from where drain had previously backed up into the system. Drained the motor and everything began working properly. Changed Aprilaire 413 filter and recommended surge protection.

Near Lancaster St, Marietta, OH 45750
Marietta, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Inducer motor had water in it from where drain had previously backed up into the system. Drained the motor and everything began working properly. Changed Aprilaire 413 filter and recommended surge protection.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed customer provided filters. All checks were good. Discussed comfort club renewal with customer and recommended surge protection. *Customer would like a call regarding service contract *

Near OH-144, Coolville, OH 45723
Coolville, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Changed customer provided filters. All checks were good. Discussed comfort club renewal with customer and recommended surge protection. *Customer would like a call regarding service contract *
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Changed out failing capacitor and performed blower wheel cleaning on system. All other checks were good.

Near 20th St, Parkersburg, WV 26101
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of equipment. Changed out failing capacitor and performed blower wheel cleaning on system. All other checks were good.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near 17th Ave, Parkersburg, WV 26101
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Owed heating check. Cleaned and checked operation of system. All checks were good. Recommend surge protector for equipment.

Near Veto Rd, Vincent, OH 45784
Vincent, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Owed heating check. Cleaned and checked operation of system. All checks were good. Recommend surge protector for equipment.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed 2 16-20-1 filters. System is starting to accumulate dust inside of it and will eventually need a blower wheel cleaning or worse a new motor if not resolved soon. Recommend air purifier for system to help reduce dust inside of system as well as making air in home cleaner.

Near Crescent Moon Dr, Parkersburg, WV 26101
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Changed 2 16-20-1 filters. System is starting to accumulate dust inside of it and will eventually need a blower wheel cleaning or worse a new motor if not resolved soon. Recommend air purifier for system to help reduce dust inside of system as well as making air in home cleaner.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Changed 16-25-1 filter. Found failing capacitor on blower motor and recommend replacing part. System is 22 years old but is at this time functioning properly. Blower wheel was also starting to get some build up and recommended air purifer to help reduce build up on equipment and keep home air cleaner.

Near Bass Ln, Vincent, OH 45784
Vincent, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of equipment. Changed 16-25-1 filter. Found failing capacitor on blower motor and recommend replacing part. System is 22 years old but is at this time functioning properly. Blower wheel was also starting to get some build up and recommended air purifer to help reduce build up on equipment and keep home air cleaner.
Travis W.

Travis W.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Filter was still in good condition. All checks were good. Recommend surge protector for equipment. Performed water treatment test and found extremely low ph levels. Set up free water treatment consultation for customer on 9-23-22 between 9 and 11.

Near OH-339, Belpre, OH 45714
Belpre, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of equipment. Filter was still in good condition. All checks were good. Recommend surge protector for equipment. Performed water treatment test and found extremely low ph levels. Set up free water treatment consultation for customer on 9-23-22 between 9 and 11.

Undeniably Good Reviews SINCE 1970

Impressive Service Grogg’s serviced my heating/cooling system twice this week for two different services & I must say I am very pleased & impressed with their professionalism, prices, & the excellent job they did for me. They came when said they would & were very happy to answer all my questions. Nutter ,
Honest & Efficient I thought I needed a full toilet replacement, but Matt showed me how my problem wasn't with the whole toilet but just the "guts" inside. He was able to solve the problem for a fraction of the price and time. I appreciated the honesty, and I felt like he really wanted to help without overcharging me. Danielle Fairmont, WV
Awesome Service and Price As usual, someone was at my home as scheduled and, in this case, even before. I love the way they care for my little Westie, Holly. Smith Washington, WV
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