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Rated 4.8 out of 1094 reviews

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Espon Espinosa

HVAC Service Technician

Rating

Reviews

Name: Espon Espinosa

Hometown: Panama, Panama City - live in Vienna now

Favorite Aspect of My Job: Being able to bring a smile to customers after finishing a job

Hobbies: Reading and World History

Role Model: My Grandfather

Best Advice to Customers: Have an annual check on your systems

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 27 customer reviews

Map of Washington, WV

very good




Review of Grogg's Heating & Air Conditioning, Inc.

knowledgable technician; very pleasant and helpful.


Map of Parkersburg, WV

Excellent service




Review of Grogg's Heating & Air Conditioning, Inc.

Very courteous and knowledgeable. Arrived as scheduled.


Map of Parkersburg, WV

Great Service!




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Williamstown, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

He was very professional and very quick to find the problem


Map of New Martinsville, WV

N/A




Review of Grogg's Heating & Air Conditioning, Inc.

N/A


Map of Wolf Summit, WV

Excellent service by the tech.




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Parkersburg, WV

Great tech. Epson was professional and knowledgeable.




Review of Grogg's Heating & Air Conditioning, Inc.

Very satisfied customer.


Map of Vienna, WV

Technician recommended




Review of Grogg's Heating & Air Conditioning, Inc.

Mr. Espinoso is an excellent technician. The best that we’ve had from Grogg’s


Map of Vienna, WV

Had wonderful service.




Review of Grogg's Heating & Air Conditioning, Inc.

Mr. Espinoso was very courteous, friendly, and explained everything that he was working on. He always wore shoe coverings, which I really appreciated, since I have white carpeting.


Map of Williamstown, WV

Awesome




Review of Grogg's Heating & Air Conditioning, Inc.

We haven’t had a good experience since our AC was installed 3 years ago, but Epson was polite, informative & got the AC working again. Although I don’t think it’s fair that we were charged for many mistakes made by your workers or manufacturer quality I do think you should stand behind the product you sell & install. I would never take this out on the technician as I work in customer service as well. Just my thoughts.


Quick and friendly service




Review of Grogg's Heating & Air Conditioning, Inc.


Great service,informative, friendly




Review of Grogg's Heating & Air Conditioning, Inc.

I would recommend to anyone


Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Absolutely wonderful service




Review of Grogg's Heating & Air Conditioning, Inc.

I absolutely loved the two guys that came. They were so intelligent and caring.


Knowlegable Sales and Excellent Installation




Review of Grogg's Heating & Air Conditioning, Inc.

Our experience is beyond EXCELLENT!! Don came to our home quickly after making the request and provided excellent consultation. He communicated with me by text messaging in a very timely manner..especially under the circumstances we live in today. And then the experience got even better!! Epson Espinosa and Caleb Ross arrived to install the equipment. While I was not present during the entire time these two professionals were at our house, it was obvious they had done an excellent job. My observation was they were a TEAM!! Both of these men were excellent at communicating with the customer. Personable, caring, knowledgeable, and very professional. My entire work life has been managing and delivering High Quality Customer Service in the Information Technology Industry. Don, Epson, and Caleb are three people I would want on my team. Grogg's Home Service is fortunate to have these three individuals as employees. I can assure you they have secured your company as one of our "highly recommended" service providers. Thank you for a Great Experince!!


Epson E.

Epson E.

Quality Control Check: Had to insulate part of return, strap supply plenum up and do sheet metal around from coil to plenum to get a proper seal. Gas pressures 3.6 fan speed MH 1,000 CFM. Temperature rise 55/60 degrees. System is going to run long when goes from 69 to 75 degrees.

Near Highland Ave, Williamstown, WV 26187
Williamstown, WV - Quality Control Check:
Had to insulate part of return, strap supply plenum up and do sheet metal around from coil to plenum to get a proper seal. Gas pressures 3.6 fan speed MH 1,000 CFM. Temperature rise 55/60 degrees. System is going to run long when  goes from 69 to 75 degrees.
Epson E.

Epson E.

Service Call Platinum Client Heat pump was found with low pressures 30psi/235psi under 40 degrees ambient temperature. It would go out on low pressure. Customer wanted to charge system despite the severity of issue. Once system was charged to 75psi/400psi temperature rise improved and its running properly. If issues continue, not a call back since customer is aware that this is temporary repair. If system is not replaced, repairs will be costly.

Near Volcano Rd, Walker, WV 26180
Walker, WV - Service Call Platinum Client
Heat pump was found with low pressures 30psi/235psi under 40 degrees ambient temperature. It would go out on low pressure.
Customer wanted to charge system despite the severity of issue. Once system was charged to 75psi/400psi temperature rise improved and its running properly. If issues continue, not a call back since customer is aware that this is temporary repair. If system is not replaced, repairs will be costly.
Epson E.

Epson E.

Service Call Fee: Old air handler with bad electric heat kit. Extremely aged and parts are discontinued. Customer will call to set up estimate for replacement.

Near Old St Marys Pike, Parkersburg, WV 26104
Parkersburg, WV - Service Call Fee:
Old air handler with bad electric heat kit. Extremely aged and parts are discontinued. Customer will call to set up estimate for replacement.
Epson E.

Epson E.

Service Call Fee: 2005 Carrier furnace 90+ 100,000BTU. Furnace needs a new inducer motor; however, due to age, lack of maintenance and repair itself, I am highly recommending replacement of system to obtain higher efficiency, warranty and reliability. Customer is getting estimate for replacement today. Replacement of inducer motor can range from $700-900. No guarantee that furnace combustion analysis is within range once proper part is installed

Near , WV 26346
, WV - Service Call Fee:
2005 Carrier furnace 90+ 100,000BTU. Furnace needs a new inducer motor; however, due to age, lack of maintenance and repair itself, I am highly recommending replacement of system to obtain higher efficiency, warranty and reliability. Customer is getting estimate for replacement today.

Replacement of inducer motor can range from $700-900. No guarantee that furnace combustion analysis is within range once proper part is installed
Epson E.

Epson E.

Service Call Fee: 2005 Carrier furnace 90+ 100,000BTU. Furnace needs a new inducer motor; however, due to age, lack of maintenance and repair itself, I am highly recommending replacement of system to obtain higher efficiency, warranty and reliability. Customer is getting estimate for replacement today. Replacement of inducer motor can range from $700-900. No guarantee that furnace combustion analysis is within range once proper part is installed

Near Stonebrook Dr, Parkersburg, WV 26104
Parkersburg, WV - Service Call Fee:
2005 Carrier furnace 90+ 100,000BTU. Furnace needs a new inducer motor; however, due to age, lack of maintenance and repair itself, I am highly recommending replacement of system to obtain higher efficiency, warranty and reliability. Customer is getting estimate for replacement today.

Replacement of inducer motor can range from $700-900. No guarantee that furnace combustion analysis is within range once proper part is installed
Epson E.

Epson E.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Maintenance on furnace. I am attaching a quote for ignitor and run capacitor. Original to furnace and are likely to fail at anytime.

Near Westwood Wy, Washington, WV 26181
Washington, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Maintenance on furnace. I am attaching a quote for ignitor and run capacitor. Original to furnace and are likely to fail at anytime.
Epson E.

Epson E.

Service Call Platinum Client Inducer motor housing had water in it caused by obstruction on drain T for it. Took apart and cleared problem. Unit is operating now.

Near Conger Rd, Washington, WV 26181
Washington, WV - Service Call Platinum Client
Inducer motor housing had water in it caused by obstruction on drain T for it. Took apart and cleared problem. Unit is operating now.
Epson E.

Epson E.

Service Call Fee: Furnace had flame sensor issues and it needed cleaned. Also inducer motor is working intermittently but homeowner has decided to just cleaned flame sensor. If issues continue inducer motor will have to be replaced.

Near Brooklyn Dr, Parkersburg, WV 26101
Parkersburg, WV - Service Call Fee:
Furnace had flame sensor issues and it needed cleaned. Also inducer motor is working intermittently but homeowner has decided to just cleaned flame sensor. If issues continue inducer motor will have to be replaced.
Epson E.

Epson E.

Service Call Fee: Well aged 1986 furnace in the attic has intermittent problems (control board as gas valve) and once furnace came of there’s very strong smoke smell coming from vents. I am shutting furnace down for safety. Shuldnot be operated at all. Need new furnace. Customer is going will call the office after talking spouse.

Near Fifth St, Belpre, OH 45714
Belpre, OH - Service Call Fee:
Well aged 1986 furnace in the attic has intermittent problems (control board as gas valve) and once furnace came of there’s very strong smoke smell coming from vents. I am shutting furnace down for safety. Shuldnot be operated at all. Need new furnace.
Customer is going will call the office after talking spouse.
Epson E.

Epson E.

Service Call Platinum Client Furnace had a pressure switch failed to close code on its history fault. Ran equipment and it operated properly ( checked rated pressures to close 3 switches and they were with door close well above rated pressures. No obstructions on vent pipe. Customer expressed that it did happen during windy day so could have been wind the problem. If it continues to happen might have to replace pressure switches.

Near Bartlett St, Parkersburg, WV 26104
Parkersburg, WV - Service Call Platinum Client
Furnace had a pressure switch failed to close code on its history fault. Ran equipment and it operated properly ( checked rated pressures to close 3 switches and they were with door close well above rated pressures. No obstructions on vent pipe. Customer expressed that it did happen during windy day so could have been wind the problem. If it continues to happen might have to replace pressure switches.
Epson E.

Epson E.

Aprilaire 8448 Non-Programmable Multi-Stage Heat/Cool or Heat Pump Thermostat

Near Old St Marys Pike, Parkersburg, WV 26104
Parkersburg, WV - Aprilaire 8448 Non-Programmable Multi-Stage Heat/Cool or Heat Pump Thermostat
Epson E.

Epson E.

Aprilaire 800 Steam Humidifier

Near 10th Ave, Vienna, WV 26105
Vienna, WV - Aprilaire 800 Steam Humidifier
Epson E.

Epson E.

Aprilaire 800 Steam Humidifier

Near 10th Ave, Vienna, WV 26105
Vienna, WV - Aprilaire 800 Steam Humidifier
Epson E.

Epson E.

Near 10th Ave, Vienna, WV 26105
Epson E.

Epson E.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Heat pump (4tons Bryan) Customer expressed that their electric bill is up to $500 dollars. System has only 700CFM of return with static pressure of 6.1”WC. On the return. System needs at least 700CFM more. In order to diagnose any issues with over charge or anything of that nature on the heat pump we need to address the airflow problem first. The repairs for additional return, new filter rack and better filtration ranges from 1,900 to 2,200. Customer has expressed that for now they will take no further specs toward repairs.

Near Brandy Dr, Marietta, OH 45750
Marietta, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Heat pump (4tons Bryan)

Customer expressed that their electric bill is up to $500 dollars. System has only 700CFM of return with static pressure of 6.1”WC. On the return. System needs at least 700CFM more. In order to diagnose any issues with over charge or anything of that nature on the heat pump we need to address the airflow problem first. 
The repairs for additional return, new filter rack and better filtration ranges from 1,900 to 2,200. 
Customer has expressed that for now they will take no further specs toward repairs.
Epson E.

Epson E.

Service Call Platinum Client Both wrong with system. Explained to customer about lights. It’s normal.

Near 6th Ave, Vienna, WV 26105
Vienna, WV - Service Call Platinum Client
Both wrong with system. Explained to customer about lights. It’s normal.
Epson E.

Epson E.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Washington Ave, Parkersburg, WV 26101
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Epson E.

Epson E.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Rockland Ave, Belpre, OH 45714
Belpre, OH - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Epson E.

Epson E.

- Two Safety, Health, and Efficiency Inspections. One furnace and one A/C based on season - 10% Discount off IAQ Additions - 20% Discount off All HVAC Service Repairs - 5% Discount off All New Equipment - FREE Service Call Fees during normal business hours - Maintains System Warranty - One night in a hotel on us if left without heat or air - Front of the line service

Near 3rd St, Marietta, OH 45750
Marietta, OH - - Two Safety, Health, and Efficiency Inspections. One furnace and one A/C based on season
- 10% Discount off IAQ Additions
- 20% Discount off All HVAC Service Repairs
- 5% Discount off All New Equipment
- FREE Service Call Fees during normal business hours
- Maintains System Warranty
- One night in a hotel on us if left without heat or air
- Front of the line service
Epson E.

Epson E.

Aprilaire 8448 Non-Programmable Multi-Stage Heat/Cool or Heat Pump Thermostat

Near 27th Ave, Parkersburg, WV 26101
Parkersburg, WV - Aprilaire 8448 Non-Programmable Multi-Stage Heat/Cool or Heat Pump Thermostat
Epson E.

Epson E.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near 28th St, Parkersburg, WV 26104
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Epson E.

Epson E.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Allen Dr, Vienna, WV 26105
Vienna, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Epson E.

Epson E.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Grantsville, WV 26147
Grantsville, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Epson E.

Epson E.

Description of work performed for Warranty Customer New motor and wheel. Took refrigerant out. Working pressures on heat: 400psi/126psi under 60 degrees whether.

Near Henrie Ln, Williamstown, WV 26187
Williamstown, WV - Description of work performed for Warranty Customer
New motor and wheel. Took refrigerant out. Working pressures on heat: 400psi/126psi under 60 degrees whether.
Epson E.

Epson E.

Service Call Fee: 2003 American Standard furnace: operating during mi visit. Due to age and state of most of the furnace I am recommending replacement. Customer is getting estimate for replacement tomorrow 12/16 morning. Also, if full system is replaced, drain pan will be needed sine unit sits in the attic.

Near Ohio Ave, Belpre, OH 45714
Belpre, OH - Service Call Fee:
2003 American Standard furnace: operating during mi visit. Due to age and state of most of the furnace I am recommending replacement. Customer is getting estimate for replacement tomorrow 12/16 morning.
Also, if full system is replaced, drain pan will be needed sine unit sits in the attic.

Undeniably Good Reviews SINCE 1970

My technician had my best interest at heart. This is a big decision for me, I am a single mother with 3 girls. But there safety will always come first. So if I’m going to do something this big to my home Groggs is the best. Deangelis Parkersburg
Above and beyond! Very impressed with Kyle. He is extremely professional and friendly. Happy we went with Grogg's. Kyle arrived in 10 degree weather and stayed with the task until he found the trouble and had us up and running. Great Guy. Mike Mannington
The service tech was very nice and courteous Our outside unit was making bad noise and when he checked it the noise was no longer present. Like he said it could have been a stick or some other object making the fan noise Carpenter. Rich or Ruby Parkersburg
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