Local Reviews
for Parkersburg, WV
Our Reviews by City
Excellent Service
Peggy - Parkersburg, WV 26101
Timely, professional, very pleased with annual service checkup.
great service
Robin - Parkersburg, WV 26104
Excellent Service!
Jason - Parkersburg, WV 26104
Travis was friendly, professional, & very efficient. Would highly recommend!
Yearly service
Reba - Parkersburg, WV 26101
Great service
Everett - Parkersburg, WV 26101
Very professional yet very friendly. Was told everything ahead of time of the repair. Very courteous and on time. Cleaned up and made sure things worked properly before leaving the job.
Good service - excellent staff
Kathy - Parkersburg, WV 26101
Technician Matt was very good, personable, professional, listened well, explained issues well, etc.
Very thorough
Debbie - Parkersburg, WV 26104
Service was great
Timothy - Parkersburg, WV 26101
Did a great job.
Excellent Service!
Richard - Parkersburg, WV 26101
maintence agreement
Ed - Parkersburg, WV 26101
Benjamin is a nice young man. Very professional and explained everything well.
Excellent
Robert - Parkersburg, WV 26101
Travis was very professional and polite. He is very good at his job. Thank you!!
Great service!
Russell - Parkersburg, WV 26101
Excellent job.Explained everything that he was doing.
Owner
Larry - Parkersburg, WV 26101
Great service fast response.
Excellent
John - Parkersburg, WV 26101
Excellent service!
Andrew - Parkersburg, WV 26101
Very helpful and informative.
Excellent service is right being called before arrival is great. Your service very good and knowledgeable. That was the first time anyone has ever dus
Ruth - Parkersburg, WV 26101
Your companies service in furnace/ac and plumping repairers is the best I’ve seen in a long time. Keep up the good work.
Professional technician
John - Parkersburg, WV 26101
Response from Grogg's Home Services:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Quick service!
WV - Parkersburg, WV 26105
Excellent Service
Megan - Parkersburg, WV 26101
Cleaned and serviced saddle valve. Installed plasma air product.
Gene - Parkersburg, WV 26101
Excellent work in a friendly atmosphere.
Great
Dustin - Parkersburg, WV 26101
Shawn was friendly, good at communicating & explaining things, and really knew his job well. He pinpointed my problems in a timely manner, and had my furnace up and running in no time. Highly recommend
Happy Customer
Sherman - Parkersburg, WV 26104
Have used Grogg's for a few things and will continue to use them.
Great
Dustin - Parkersburg, WV 26101
John was friendly, thorough, and showed up earlier, which was more convenient for me
Great service
Bill - Parkersburg, WV 26101
Covered extra areas. Went above and beyond. Personable and helpful.
Great service. Fast and efficient.
Gene - Parkersburg, WV 26104
Chris came within two hours of our call. Quickly diagnosed the issue and gave me the options for repair or replace. He was able to get us up and running within two hours of his arrival.
Epson E.
Customer would like to reschedule, office will call to set up repair day.
Alex G.
Customer said heat was not working. Furnace would try to light, but had no gas pressure to the valve. Found a shut off was turned off. Turned it back on and tested system in heating and in cooling. Confirmed operation in both modes. Customer has not had previous issue of both heat and cooling running at the same time since replacing nest stat with an AprilAire.
Travis W.
Performed cooling check on all Bosch equipment. Found pin hole leak on liquid line solder joint on middle unit. Determined location with leak detector fluid. Will schedule service call to address issue. All other checks were good. Sent renewal invoice to customer.
John B.
Cooling maintenance check. Also looked at zoning system for customer and determined that two damaged dampers need replaced. Customer had ac replaced a few years back and requested a quote to replace the furnace. Estimate is scheduled today 3-5pm.
Travis W.
Performed maintenance on equipment. Changed 16-25-1 filter. System is 17 years old but is running properly at this time. Recommended surge protection for system.
Alex G.
Customer said ac was not cooling the house. Refrigerant pressures look good. Compressor turns on. Air handler turns on. Found OFM is bad and will not run causing the system to not be able to expel heat outside. Ordered new OFM and blades from re michel.
Travis W.
Performed full system maintenance check on equipment. Changed AA213 filter and quoted pricing for surge protection. All checks were good at this time.
Jordan H.
Customer has a crawl space with a lot of sewage in it. He is going to get it cleaned up and call us back to fix the broken pipe. Shouldn’t take very long to fix once we can get to it.
Travis W.
Performed maintenance on AC system. Filter was still in good condition and recommend and quoted price for surge protection. Customer not home at time of maintenance but found no issues with equipment at this time.
Travis W.
Performed labor warranty check on equipment. Changed AA413 filter and recommended surge protector for equipment. Installed surge protector and found no issues with equipment. Please mail customer receipt.
Jordan H.
Ran camera down 3 sewer lines and found roots, ran snake down all 3 lines to clean them out.
Travis W.
Performed owed maintenance check on equipment. Customer ordered a filter and will change it when it arrives. Found no issues with the equipment at this time. Recommended surge protection and discussed comfort club renewal with customer. Will discuss with spouse and call in if wanting to renew.
Shawn L.
Warranty repair.
Alex G.
Found leak in old line set. Old line set was buried underground. Had to run new line set and reroute it to keep it above ground and get it into the basement. Ran in slimduct. Purged line-set to insure no debris was inside. Vacuumed down to 240 microns for 40 minutes. Performed pressure rise test for 20 minutes. Held at 250 microns. Weighed in factory charge and added for line set length. Temp drop of 19. Confirmed operation of system.
Travis W.
Performed maintenance on AC system. System is 3 years old and running properly at this time. Filter was still in good condition and I cleaned coil out as well.
John B.
Replaced failed capacitor on 3 yr old heil ac unit and sprayed down dirty condenser coil.
Shawn L.
Replaced leaking warranty evaporator coil.
Benjamin W.
Replaced service valve. Pulled and held vacuum at 270micron. Weighed in 5lb 8oz of refrigerant. Tested operation. System is running properly.
Travis W.
Performed maintenance on equipment. Changed AA213 filter and installed surge protector on furnace. Installed surge protector and found no issues with the equipment at this time. Renewed maintenance agreement for another year.
Epson E.
Follow up, installed a relay for the operation of back heat. Tested operation. Recommend a second visit during the fall to test unit on heat and adjust if needed. Unit operation within range.
Travis W.
Performed maintenance on equipment. Changed AA413 filter and recommend surge protection for system. All checks were good with no issues found.
John B.
Mini split in back room was not cooling due to low refrigerant. Checked refrigerant line for any leaks and put bubbles on service ports. Leak is coming from evaporator coil. Customer has elected to just refill the unit. Added one pound of refrigerant and system is cooling well.
Travis W.
Performed maintenance on air conditioner. Changed 16-25-5 filter and verified working status of system. All checks were good.
Epson E.
1995 r22 unit with 10psi vapor pressure. Due to age and severe leak, customer is getting an estimate for replacement.
Travis W.
Performed maintenance on 2 AC systems. Filters were in good condition. Replaced failing capacitor on blower motor on system in garage. Found no other issues at this time. Recommend surge protection for equipment. Installed surge protectors and all checks were good.