Local Reviews
for Parkersburg, WV
Powered by Nearby NowOur Reviews by City
maintenance
Raber - Parkersburg, WV
Mixed results
CLS - Parkersburg, WV
I’ve used Groggs 3 times in the past 2 months. The first was to install a kitchen faucet and repair a drain pipe. Do you believe almost $1100? Everything worked well but almost $400 for the faucet installation alone. The service was prompt and the plumbers friendly. Then the same pipe leaked. Again plumbers good and charged me a service visit for work they didn’t do thoroughly the first time. Next was last week, a leaking hot water tank replacement for a rental. We cleaned up a flooded basement and I paid $500 to have carpet professionally cleaned and for blowers and dehumidifiers rental. Groggs replaced water tank and dumped dirty water on basement floor. Having the same carpet recleaned. They also dumped crud from tank on my driveway and yard. When called to complain they sent out someone to look. End result was they agreed to remove $125 from charge card. Renter had to clean up the outside and the basement yet again plus the carpet re-clean was $160. Very frustrating and I will not use them again.
Great tech. Epson was professional and knowledgeable.
Mace - Parkersburg, WV
Very satisfied customer.
Very professional
Manner - Parkersburg, WV
Explained every process
Very knowledgeable
Goddard - Parkersburg, WV
The estimates was fair and the guys were very knowledgeable. Punctual and professional as well.
Great service
Wickham - Parkersburg, WV
Fix furnace
Wentzel - Parkersburg, WV
Quick call out quick parts replacement and quick install. Couldn’t ask for more.
Great friendly service
Rinehart - Parkersburg, WV
When Halo bulb was shipped, I was called an a appointment was maded installed in 5 minutes.
Wilsman - Parkersburg, WV
Great service
Waggoner - Parkersburg, WV
Service was great
Great Service
John - Parkersburg, WV
I received great service on my fall system check. Travis did a great job. I appreciate it very much.
not sure what to put here
Starcher - Parkersburg, WV
I didn't see a price on our invoice..
Great Service
Siber - Parkersburg, WV
Travis was prompt and professional and courteous. .
Great
Haught - Parkersburg, WV
Very good. Associate was very professional and answered all questions.
Great Service!
Garrity - Parkersburg, WV
Fantastic service! Fred was courteous, manners and polite.
excellent sevice
Bannister - Parkersburg, WV
Travis was polite and professional and followed all COVID-19 precautions.
Great service!
Patterson - Parkersburg, WV
Text and told me when they were on the way.Cleaned units and installed new filters.Checked for proper settings.Overall great service.
Great service, excellent work.
Yonna - Parkersburg, WV
Grogg’s tech was very informative, did a great job and cleaned up each day. We had a new heating and cooling system put in and it is perfect.
On time
Myers - Parkersburg, WV
Nice personnel
great service
Fought - Parkersburg, WV
Chris is very friendly and the service good
Matt
Miller - Parkersburg, WV
Great Service
Wilson - Parkersburg, WV
Very quick & efficient service.
Excellent service
Sheltie lover - Parkersburg, WV
Very good service. Always appreciate this company’s service. Nice to have the fan/light switch working again.
Very professional and prompt.
Smith - Parkersburg, WV
Outstanding service.
Very professional and prompt.
Smith - Parkersburg, WV
I have used this company since it first started in the Parkersburg area and am on my second furnace with them. Always kind, professional and never pushy.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System - found failing capacitor on the blower motor. The capacitor was rated 7.5 mfd and was reading 5.02 mfd with only a +/- of 5%—replaced capacitor.
Chris D.
We have a lot going on with these units due to age and wear. Systems are 20 years old, main floor AC system has a leak and is low on refrigerant. The furnace on the main floor will not stay running long enough to get a good read on how it’s performing, but the C0 levels were elevated.
Epson E.
Service Call Platinum Client Old r22 air conditioning and furnace system with filtration issues, bad capacitors, and not performing as expected due to aged and current condition. The homeowner is getting an estimate for replacement.
Benjamin W.
Service Call Fee: AC not cooing well. only 10⁰F temp drop indoor upon arrival. found subcooling below factory specs. added 9oz of refrigerant. subcooling is perfect for factory specs now. 17⁰F temp drop indoor now.
Adam R.
Service Call
Epson E.
Service Call Platinum Client The condenser motor on the Lennox unit was locked up. Replaced and cleaned condenser coil since it wasn’t done when we did maintenance due to low temperatures.
Lee B.
Service Call Fee: Arrived to find system low on refrigerant. The customer waited a day to call in to let the ice thaw. Charged system up and cleaned outdoor coil all checks good.
John B.
Service Call Platinum Client- cooling unit outside was locked out on code L1( low pressure cut out) due to a very dirty air filter at the air handler. Cleaned washable filter and reset the system. Took a hose and cleaned coil and drop suction pressure down to 135 also increased temperature drop to 20 degrees—cleaned drain. Inspection inside the cabinet of the air handler shows rust due to a dirty drain line and likely coil freezing up from poor airflow from the dirty filter. Signing customers up on a maintenance plan to help avoid things like this from happening in the future.
Travis W.
Performed annual maintenance on equipment.
Charlie H.
Installed new 34,800 Grain Capacity Water Softener. Designed for durability - protect your home from the effects of hard water. Reduce scale buildup, eliminate water spots and stains, extend the life of your appliances and preserve the colors in your favorite fabrics.
Jessica D.
Comfort Club HVAC Maintenance
Jessica D.
Heating and Cooling maintenance check
Jessica D.
HVAC Maintenance check
Jessica D.
yearly heating and cooling maintenance
Charlie H.
RESET & LEVEL TOILET WITH WAX RING REBUILT SINK TRAP & DRAIN
Travis W.
Membership Tune-Up on Cooling System
Jessica D.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System, replaced filter,
Charlie H.
installed 50 gallon short Rheem water heater. Installed thermal expansion tank. installed new water and gas shut off valves. disposed of old water heater. checked incoming water pressure
Jessica D.
Membership Tune-Up on Cooling System, replaced filters
Epson E.
Service Call Platinum Client Inspection and maintenance on system.
Travis W.
Performed annual maintenance on equipment.
Travis W.
Performed maintenance on equipment. Repaired air conditioner from power surge.
Epson E.
Replacement of Pressure switch
Travis W.
Performed annual maintenance on cooling system
Chris D.
Found the underlying issue with the humidifier causing the board to go bad, disconnect the humidifier and customer is going to have replaced closer to fall season.