Local Reviews
for Parkersburg, WV
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Outstanding service!
Ellis, Lora - Parkersburg, WV
Shawn did an outstanding job. He has a great personality, and he explained to us what was wrong with our heating and cooling system.
Great service
Wilsman - Parkersburg, WV
Explains what he has done in language that I understand. Takes the time to answer my questions without giving a lot of nonsense.
Epson Espinosa Service call
Jarvis - Parkersburg, WV
Epson Espinosa completed my service check on my furnace and Fujitsu unit. He did an excellent service on both of my nits. He was very polite, thorough, neat and explained everything he was doing. I would recommend him to anyone. I would request anytime I have a service done.
Excellent Service
McLain - Parkersburg, WV
Epson was professional, courteous and personable. Keep being awesome!
Needed protection, priced right.
Perkins - Parkersburg, WV
The recommended surge protector was needed and the price for the product and installation was an offer that could not be passed up.
very professional
Smoker - Parkersburg, WV
Great Service EVERY time!
Beth Wilson - Parkersburg, WV
I’ve always been pleased with service and equipment purchased at Grogg’s. Their techs are polite, professional and knowledgeable. Travis has been to my residence several times and he does an excellent job. Many thanks!
Great service
Memorial Church of the Good Shepherd - Parkersburg, WV
Shaun did a wonderful job, explaining as he went through the job. Well done.
Knowledgeable and honest but back ages for payment
Fisher - Parkersburg, WV
My faucet outside wasn't working well for me. He gave me options and gave me his opinion and I felt he really knew what he was talking about. I enjoyed his sense of humor as well. When it came time to pay it was all done manually, who does that anymore? Helllooo? Move on up, these guys can still leave notes but they need that slider bar for payment. (Even the little girl selling lemonade on the corner has one!)
Knowledgeable
Melanie - Parkersburg, WV
I only worried because the filter wasn't changed
Estimate on HVAC
McDonald - Parkersburg, WV
The representative was quick to show up once we contacted the company. He was very friendly and explained the problem with our existing unit and gave us options for a new one.
Response from Grogg's Home Services:
So glad we could provide you with a good estimate. We appreciate you giving us the opportunity and the great review as well.
Excellent Install Crew!
George Cole - Parkersburg, WV
Josh and Johnathan were fantastic. Very knowledgeable, polite and professional. I feel fortunate to have drawn them as my Installers.
Response from Grogg's Home Services:
Thanks so much for singing Josh and Johnathan's praises. We appreciate your business! We will be sure to let them know what an amazing job they are doing.
Great Service
Campbell - Parkersburg, WV
Chris was very friendly and explained in detail the work that was done and went over future needs. Very professional and helpful.
Response from Grogg's Home Services:
Thanks for sharing your review with us and the community.
Great service
Henson - Parkersburg, WV
The tech was very good at explaining my options
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us this amazing review!
Great Installer
Yerby - Parkersburg, WV
Alex was professional and thorough with our installations, yes he installed two units for us. If we ever needed another unit we’d try to make sure he installed it for us.
Smart guy who effectively found the best way to do the job.
Lord - Parkersburg, WV
AJ was super to work with. Smart guy and easy to talk with and work through alternatives on how to fix the problems. He was sensitive to my project "budget" and kept the cost to his estimate. I realize he was constrained by Griggs cost guidelines but he professionally worked around the situation and got the job done. I would welcome AJ back to do work for me!
Chris Dehnart Tony3555
Rittenhouse - Parkersburg, WV
Was helpful and knowledgeable
Inspection and repair.
Rittenhouse - Parkersburg, WV
Had to comeback after motor replacement. Clean/Cleared out drain pump. Very satisfied. Everything Working Great Now. Very Satisfied
Install
Rittenhouse - Parkersburg, WV
Had a problem with a motor on furnace. Repair with replacement. Very satisfied
Great Service
Vivian Hardman - Parkersburg, WV
I called and they came out within the hour. Great customer service and very courteous. I am extremely pleased and happy with the technician, Jim keeling and Alex Gilbert. Fast no awesome service, highly recommend!
Fantastic service
Snodgrass - Parkersburg, WV
Great expertise and professionalism
Response from Grogg's Home Services:
We’re so glad you had a good experience.
exvellent service
Bannister - Parkersburg, WV
Response from Grogg's Home Services:
We’re so glad you had a good experience.
Great service
Scott Vincent - Parkersburg, WV
Definitely recommend. The service was great and they took their time to explain what was going on with our A/C unit.
Response from Grogg's Home Services:
We are happy to hear that your AC diagnostic and repair service met your expectations! Please let us know how we can help in the future!
Quick and professional service
Palmer - Parkersburg, WV
Knowledgeable Friendly Helpful
Great service!!
Prunty - Parkersburg, WV
Travis was great! Very efficient and explained about the surge protector and what it did. Installed it quickly and was very respectful!
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of both furnaces. Filters were still in good condition.
Shawn L.
Service call
Shawn L.
Epson E.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Air conditioning system getting to its final portion of life. Might want to plan to replace before it goes out completely. Customer replaces his filters.
Epson E.
Service Call Platinum Client Nordyne hvac equipment with r22 leaks causing indoor coil to freeze up dripping water down into the furnace control. Control boat is not sending voltage to ignitor. Due to the age, wear and tear and the amount of repairs done through the years, I am recommending to replace the equipment for reliability and higher efficiency. Customer is getting estimate for replacement today.
Shawn L.
Service No Charge: Installed the new blower motor. Still waiting on the controller for the motor. The VFD is on back order. As soon as we receive the VFD drive we will return to install it as well. VFD: CF-005-080279-0200
Shawn L.
Chris D.
Jordan H.
Misc. supplies -fixing leak under stove, remove fittings and clean/re paste and put back together.
Shawn L.
Chris D.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 1985 Magic Chef? Furnace paired with 2005 Carrier a/c using 16x25x1 filter. System passed combustion analysis and is operating properly at this time. However, due to age, condition of equipment, and design of piping for exhaust/drains, etc I would highly advise replacement of equipment. Did not notice any carbon monoxide detection in the home and although my reading don’t show threat by the numbers, would at least advise adding a monitor in the home. If interested we can provide a low level detection device that will confidently read at low levels as apposed to store bought equipment that has to read at 400ppm for 4-15mins before alerting the homeowner. Cleared drains to heat of ability and all other checks good at this time.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Filter was still in good condition. All checks were good. Quoted price for surge protection.
John B.
Description of work performed for Warranty Customer- replaced failed capacitor (40+5) under warranty
Travis W.
Performed Platinum Comfort Club Membership
Shawn L.
Service call, replaced thermostat
Chad B.
Shawn L.
Shawn L.
Service No Charge: Returned to locate where the unit #3 has been leaking at. 11 year old Lennox out of warranty with a leaking evaporator coil. Estimated cost to replace the bad evaporator is $2,500.00~$3,000.00 client is getting a quote on a/c system replacement. Customer was interested in signing up for a maintenance agreement. Estimated cost is $925.00 for the one package unit, one mini split and 6 split units. Lennox Upflow evaporator CX34-36B-6F-2
John B.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2019 Heil split system w/ AA413 filter. Replaced filter. All checks good at this time. Would recommend adding surge protection for the equipment to better protect your newer system. If interested we can provide a 120v device for the furnace and a 240v for the outdoor a/c.
Jordan H.
Prestige Series Condensing Tankless with 10 Year Parts and Labor
Jordan H.
Prestige Series Condensing Tankless with 10 Year Parts and Labor
John T.
Commercial Service Fee front entrance unisex restroom Replaced Mansfield Flapper disc front east hall ladies restroom hot delta cup spring and stem basement Shower Faucet cleaned Pressure balancing valve if valve loses Pressure again recommend Replacing Valve Cartridge
