Local Reviews
for Parkersburg, WV
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Very polite. Service was handled in a professional manner.
Smith - Parkersburg, WV
See above.
Fast service & turn around to bb
Full - Parkersburg, WV
price was right, would refer to anyone
Simms - Parkersburg, WV
professional and knowledgeable
monthly fee is definitely worth the service
Simms - Parkersburg, WV
technician knew what she was doing and actually did more than anyone prior had
Good Service
Bond - Parkersburg, WV
Both installers polite and helpful with instructions
maintenance
Raber - Parkersburg, WV
Mixed results
CLS - Parkersburg, WV
I’ve used Groggs 3 times in the past 2 months. The first was to install a kitchen faucet and repair a drain pipe. Do you believe almost $1100? Everything worked well but almost $400 for the faucet installation alone. The service was prompt and the plumbers friendly. Then the same pipe leaked. Again plumbers good and charged me a service visit for work they didn’t do thoroughly the first time. Next was last week, a leaking hot water tank replacement for a rental. We cleaned up a flooded basement and I paid $500 to have carpet professionally cleaned and for blowers and dehumidifiers rental. Groggs replaced water tank and dumped dirty water on basement floor. Having the same carpet recleaned. They also dumped crud from tank on my driveway and yard. When called to complain they sent out someone to look. End result was they agreed to remove $125 from charge card. Renter had to clean up the outside and the basement yet again plus the carpet re-clean was $160. Very frustrating and I will not use them again.
Great tech. Epson was professional and knowledgeable.
Mace - Parkersburg, WV
Very satisfied customer.
Very professional
Manner - Parkersburg, WV
Explained every process
Very knowledgeable
Goddard - Parkersburg, WV
The estimates was fair and the guys were very knowledgeable. Punctual and professional as well.
Great service
Wickham - Parkersburg, WV
Fix furnace
Wentzel - Parkersburg, WV
Quick call out quick parts replacement and quick install. Couldn’t ask for more.
Great friendly service
Rinehart - Parkersburg, WV
When Halo bulb was shipped, I was called an a appointment was maded installed in 5 minutes.
Wilsman - Parkersburg, WV
Great service
Waggoner - Parkersburg, WV
Service was great
Great Service
John - Parkersburg, WV
I received great service on my fall system check. Travis did a great job. I appreciate it very much.
not sure what to put here
Starcher - Parkersburg, WV
I didn't see a price on our invoice..
Great Service
Siber - Parkersburg, WV
Travis was prompt and professional and courteous. .
Great
Haught - Parkersburg, WV
Very good. Associate was very professional and answered all questions.
Great Service!
Garrity - Parkersburg, WV
Fantastic service! Fred was courteous, manners and polite.
excellent sevice
Bannister - Parkersburg, WV
Travis was polite and professional and followed all COVID-19 precautions.
Great service!
Patterson - Parkersburg, WV
Text and told me when they were on the way.Cleaned units and installed new filters.Checked for proper settings.Overall great service.
Great service, excellent work.
Yonna - Parkersburg, WV
Grogg’s tech was very informative, did a great job and cleaned up each day. We had a new heating and cooling system put in and it is perfect.
On time
Myers - Parkersburg, WV
Nice personnel
great service
Fought - Parkersburg, WV
Chris is very friendly and the service good
Lee B.
Greg C.
70,000 BTU, 96% Efficient, 2-Stage Variable Speed Furnace
Lee B.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System. Performed maintenance check. Checked amp draws, capacitors, blower motor, and refrigerant. All checked good.
Adam R.
Service Call Platinum Client: arrived to find cap dead. Removed and replaced 50/5 cap tested operation system was running hot washed out the coil and verified airflow. Very dirty filter needs to be replaced asap.
Lee B.
Lee B.
Zack W.
Installed new hvac system
Zack W.
Installed new hvac system
Zack W.
Lee B.
Lee B.
Lee B.
Charlie H.
Installed new Performance Power Vent 40 Gallon Natural Gas Water Heater with 6 Year Limited Warranty
Lee B.
Lee B.
Adam R.
Service repairs
Lee B.
Travis W.
yearly maintenance check
Travis W.
maintenance check
Chris D.
Service Call Platinum Client The system is low on refrigerant, I would guess 4-5 lbs. Found the leak in the evaporator coil. Waiting to hear back on warranty status on the coil. The customer said if cover they will go ahead and have it replaced, if not they will likely just have the system charged and see how long it will last.
John B.
Service Call After Hours Fee- replaced failed contactor. The customer is already scheduled for maintenance at the beginning of July.
Lee B.
Lee B.
Lee B.