Local Reviews
for Parkersburg, WV
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Great Service Explained what he ws doing
Wright Gayla - Parkersburg, WV
Great Service
Fox - Parkersburg, WV
Johns a good guy.. did exactly what he said he'd do.. offered good suggestions
Quick Response
Stuyvesant - Parkersburg, WV
It was fixed the same day I called....which is fantastic for someone who doesn't like this humidity.
Great service!!!
Turner - Parkersburg, WV
I recommend Grogs Heating and cooling highly!!!
Very polite. Service was handled in a professional manner.
Smith - Parkersburg, WV
See above.
Fast service & turn around to bb
Full - Parkersburg, WV
price was right, would refer to anyone
Simms - Parkersburg, WV
professional and knowledgeable
monthly fee is definitely worth the service
Simms - Parkersburg, WV
technician knew what she was doing and actually did more than anyone prior had
Good Service
Bond - Parkersburg, WV
Both installers polite and helpful with instructions
maintenance
Raber - Parkersburg, WV
Mixed results
CLS - Parkersburg, WV
I’ve used Groggs 3 times in the past 2 months. The first was to install a kitchen faucet and repair a drain pipe. Do you believe almost $1100? Everything worked well but almost $400 for the faucet installation alone. The service was prompt and the plumbers friendly. Then the same pipe leaked. Again plumbers good and charged me a service visit for work they didn’t do thoroughly the first time. Next was last week, a leaking hot water tank replacement for a rental. We cleaned up a flooded basement and I paid $500 to have carpet professionally cleaned and for blowers and dehumidifiers rental. Groggs replaced water tank and dumped dirty water on basement floor. Having the same carpet recleaned. They also dumped crud from tank on my driveway and yard. When called to complain they sent out someone to look. End result was they agreed to remove $125 from charge card. Renter had to clean up the outside and the basement yet again plus the carpet re-clean was $160. Very frustrating and I will not use them again.
Great tech. Epson was professional and knowledgeable.
Mace - Parkersburg, WV
Very satisfied customer.
Very professional
Manner - Parkersburg, WV
Explained every process
Very knowledgeable
Goddard - Parkersburg, WV
The estimates was fair and the guys were very knowledgeable. Punctual and professional as well.
Great service
Wickham - Parkersburg, WV
Fix furnace
Wentzel - Parkersburg, WV
Quick call out quick parts replacement and quick install. Couldn’t ask for more.
Great friendly service
Rinehart - Parkersburg, WV
When Halo bulb was shipped, I was called an a appointment was maded installed in 5 minutes.
Wilsman - Parkersburg, WV
Great service
Waggoner - Parkersburg, WV
Service was great
Great Service
John - Parkersburg, WV
I received great service on my fall system check. Travis did a great job. I appreciate it very much.
not sure what to put here
Starcher - Parkersburg, WV
I didn't see a price on our invoice..
Great Service
Siber - Parkersburg, WV
Travis was prompt and professional and courteous. .
Great
Haught - Parkersburg, WV
Very good. Associate was very professional and answered all questions.
Great Service!
Garrity - Parkersburg, WV
Fantastic service! Fred was courteous, manners and polite.
excellent sevice
Bannister - Parkersburg, WV
Travis was polite and professional and followed all COVID-19 precautions.
Lee B.
Chad B.
Lee B.
Lee B.
Lee B.
Lee B.
Chad B.
Installed new HVAC system
Chad B.
Installed new HVAC system
Lee B.
Lee B.
Greg C.
Lee B.
Lee B.
Charlie H.
plumbing service
Travis W.
Performed annual maintenance on equipment.
Lee B.
Service Call Fee: Arrived to find system had leaked off the refrigerant. Found leak on evap coil. After talking to a customer about changing out coil under warranty customer just wanted the system charged to get them through this year. Charged system with 2lbs of refrigerant. The system is now properly running.
Travis W.
Travis W.
Benjamin W.
Service Call After Hours Fee: fuse blowing in call for cooling. Wire nut on outdoor low voltage came off allowing contact to body of ac. tightened wore nut and used electrical tape to ensure hold. The system is running properly now. customer supplied a new 24v 3amp fuse.
Benjamin W.
Service Call Fee: no cooling or blower activation from safety shut-off switch in the attic drain pan. evap coil drain plugged causing drip into the drain pan. The drain pan was also plugged, not allowing the pan to drain excess water. Cleared coil and pan drains with air and wet vac. The system is running and draining properly now. The pan drain runs underneath the supply trunk, causing a bad slope and slow drainage. Recommend condensate pump if the issue happens again.
Benjamin W.
Service Call Fee: arrived to find no activation of furnace or ac. tracked high voltage issue back to a breaker box with neutral and ground reversed. also bad transformer at the circuit board. corrected the reversed wires and replaced the transformer. the test ran the system for heat and cooling. both systems operating now. ac is 28 years old and in very rough shape. would suggest replacing sooner than later.
Alex G.
Alex G.
John T.
Travis W.
Performed annual maintenance on equipment.