Local Reviews
for Parkersburg, WV
Our Reviews by City
Excellent Service
William - Parkersburg, WV 26101
Service was great and professional.
Response from Grogg's Home Services:
William, thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
Excellent and quick service
Mike - Parkersburg, WV 26104
Response from Grogg's Home Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Great Service!
Terry - Parkersburg, WV 26101
Great Service today!
Response from Grogg's Home Services:
We are so glad to hear that you had a good experience!
great service
Karen - Parkersburg, WV 26101
Response from Grogg's Home Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Great Work
John - Parkersburg, WV 26101
Epson did a great job on my recent routine HVAC maintenance check. He fully explained what he was going to do before he started and then explained what he did and the condition of my system when he was finished. It was a pleasure having him do the work for us.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great Service.
Robert - Parkersburg, WV 26101
Shawn was personable and efficient in maintenance service. He even got our address corrected in Grogg's records. Thanks, Shawn!
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Exceptional Service
Lee - Parkersburg, WV 26101
Matthew was fantastic. He was thorough and efficient. He has a very pleasant manner and willingly answered my questions. Groggs is lucky to have him and I was very pleased with the service call.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great service
Terry - Parkersburg, WV 26104
Very knowledgeable and professional
Response from Grogg's Home Services:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Topnotch
Cozy Carwash - Parkersburg, WV 26101
Jordan and the entire Grogg's team are simply amazing! Keep up the good work!
Response from Grogg's Home Services:
Thank you so much for leaving us this fantastic review! We appreciate your business!
Excellent Service
Peggy - Parkersburg, WV 26101
Timely, professional, very pleased with annual service checkup.
Response from Grogg's Home Services:
Your feedback is greatly appreciated. Thanks for the positive review!
great service
Robin - Parkersburg, WV 26104
Excellent Service!
Jason - Parkersburg, WV 26104
Travis was friendly, professional, & very efficient. Would highly recommend!
Yearly service
Reba - Parkersburg, WV 26101
Great service
Everett - Parkersburg, WV 26101
Very professional yet very friendly. Was told everything ahead of time of the repair. Very courteous and on time. Cleaned up and made sure things worked properly before leaving the job.
Good service - excellent staff
Kathy - Parkersburg, WV 26101
Technician Matt was very good, personable, professional, listened well, explained issues well, etc.
Very thorough
Debbie - Parkersburg, WV 26104
Service was great
Timothy - Parkersburg, WV 26101
Did a great job.
Excellent Service!
Richard - Parkersburg, WV 26101
maintence agreement
Ed - Parkersburg, WV 26101
Benjamin is a nice young man. Very professional and explained everything well.
Excellent
Robert - Parkersburg, WV 26101
Travis was very professional and polite. He is very good at his job. Thank you!!
Great service!
Russell - Parkersburg, WV 26101
Excellent job.Explained everything that he was doing.
Owner
Larry - Parkersburg, WV 26101
Great service fast response.
Excellent
John - Parkersburg, WV 26101
Excellent service!
Andrew - Parkersburg, WV 26101
Very helpful and informative.
Excellent service is right being called before arrival is great. Your service very good and knowledgeable. That was the first time anyone has ever dus
Ruth - Parkersburg, WV 26101
Your companies service in furnace/ac and plumping repairers is the best I’ve seen in a long time. Keep up the good work.
Aaron C.
AC System Replacement: A homeowner in need of enhanced cooling efficiency reached out to us to replace their aging air conditioning system. After a comprehensive evaluation of their specific cooling requirements, we recommended and installed a modern, Carrier energy-efficient AC system. This new system seamlessly integrated with their existing infrastructure, including ductwork and electrical connections, ensuring optimal performance and cost savings. The homeowner now enjoys improved cooling performance, energy efficiency, and enhanced indoor comfort with their upgraded AC system.
Aaron C.
Water Heater Repair: When our client noticed a pool of water around their water heater, we promptly investigated the issue. Our assessment revealed a leaking tank, necessitating urgent water heater repair. We efficiently replaced the damaged tank, preventing potential water damage and ensuring a reliable supply of hot water.
Aaron C.
Ductwork Repair: The issue of uneven heating and cooling in our client's home led us to inspect their ductwork with precision. We discovered troublesome leaks that were causing discomfort and energy waste. Our diligent ductwork repair service involved sealing every gap, guaranteeing efficient airflow throughout the home. The result was a more balanced temperature and enhanced energy efficiency.
Aaron C.
AC Maintenance: Our dedicated team arrived at the client's home, committed to providing a comprehensive AC maintenance service. We left no stone unturned, replacing air filters to ensure clean, fresh air, scrutinizing electrical connections for safety, and cleaning condenser coils to optimize cooling efficiency. Moreover, we checked refrigerant levels to guarantee peak performance, leaving the client with a finely tuned AC system.
Aaron C.
Full System AC Maintenance: During a thorough AC maintenance service, I inspected and cleaned the coils, replaced the air filter, tightened electrical connections, cleaned the blower fan, and assessed refrigerant levels. I also calibrated the thermostat, cleared the condensate drain, and performed system tests to ensure the AC system was working efficiently and reliably. This service maintains the equipment's lifespan, boosts energy efficiency, and keeps the indoor environment comfortable.
Aaron C.
Ductwork Repair: I arrived at the client’s home to address a leaking air duct situation. Employing specialized sealing materials and advanced techniques, I painstakingly sealed all duct leaks. This thorough and precise approach guaranteed that conditioned air was efficiently directed to its designated rooms, curbing energy wastage and amplifying the overall efficiency of the system.
Aaron C.
A/C Maintenance: During a comprehensive AC maintenance service, I meticulously cleaned the condenser coils using specialized equipment and solvents. This thorough cleaning improved heat exchange efficiency, ensuring the AC system operated at peak performance, which is essential for energy efficiency and cooling capacity.
Aaron C.
A/C Replacement Service: When faced with the inefficiency and rising energy costs of an aging cooling system, a client reached out to us for a solution. After thorough assessment and consultation, we swiftly executed the replacement process. The outdated A/C unit was expertly removed and replaced with a cutting-edge Goodman central air conditioning system. This modern system not only provides superior cooling performance but also aligns seamlessly with the customer's commitment to energy efficiency, ensuring a comfortable and cost-effective indoor environment.
Aaron C.
Water Heater Repair: When a customer reported a hot water issue, we promptly dispatched a dedicated team to their location. Armed with comprehensive expertise, we diagnosed the source of the problem. Our thorough inspection revealed a faulty heating element as the culprit. Without delay, we skillfully replaced the malfunctioning part, reinstating the reliable supply of hot water to the customer's home. This rapid and efficient solution underscores our commitment to delivering prompt service and restoring comfort to our valued clients.
Aaron C.
A/C Replacement. Swift and decisive action was taken in response to the abrupt failure of an aging AC system at a homeowner's property. Recognizing the urgency and inconvenience of the situation, our dedicated team promptly orchestrated a seamless AC replacement process. Guided by our commitment to minimizing disruptions for the client, we planned and executed the installation of a cutting-edge, high-performance Trane central air conditioning unit. This new system was not just a replacement, but a tailored solution chosen to precisely match the property's cooling requirements. The result is an era of dependable and uninterrupted comfort, promising a prolonged period of trouble-free operation that the homeowner can rely upon.
Aaron C.
Water Heater Repair Service. Responding swiftly to a concerning situation, we were called upon to resolve a water heater issue that had the potential to compromise the safety of the household. Swift diagnostics revealed a malfunctioning pressure relief valve as the root cause of the problem. Armed with precision and expertise, we promptly undertook the replacement of this critical component, ensuring the integrity and dependability of the water heating system. This rapid response and the seamless restoration of functionality stand as a testament to our unwavering dedication to client satisfaction and their sense of security.
Aaron C.
Ductwork Repair: A residential property experienced poor airflow and inconsistent cooling. After inspecting the ductwork, we repaired leaks and improved the layout, ensuring better airflow and even temperature distribution.
Aaron C.
Water Heater Repair. Responding to a customer's complaint of no hot water, we promptly arrived for water heater repair. We identified a faulty heating element and replaced it, restoring the hot water supply to the client's home.
Aaron C.
AC Replacement. When a homeowner's aging AC system failed, we swiftly assisted with a hassle-free AC replacement. We installed a high-performance a/c unit that meets the client's cooling needs, providing reliable comfort for years to come.
Aaron C.
AC Maintenance. At the client's request, we performed comprehensive AC maintenance, including cleaning the coils, checking refrigerant levels, and inspecting electrical connections. The client's system now runs efficiently, ensuring optimal cooling during hot days.
Aaron C.
AC Replacement Service near 7th Ave. When a homeowner's outdated air conditioning system no longer met their cooling needs, we provided a hassle-free AC replacement service. After carefully assessing their requirements and recommending suitable options, we scheduled the installation. Our team efficiently removed the old unit and installed a high-performance air conditioner in its place. We ensured proper sizing, efficient ductwork, and optimal airflow to maximize the system's cooling capacity. The client was delighted to have a new and reliable AC unit to keep their home comfortable.
Aaron C.
Water Heater Replacement near 10th St. When a homeowner's old water heater reached the end of its lifespan, we assisted with a seamless water heater replacement. After evaluating their hot water needs and discussing available options, we recommended a high-efficiency water heater. Our skilled technicians expertly installed the new unit, ensuring proper connections and safety measures. We conducted thorough tests to verify its functionality and left the client with a reliable and energy-efficient source of hot water.
Aaron C.
Ductwork Repair near 15th St. A homeowner contacted us regarding issues with their HVAC ductwork, after experiencing inadequate airflow. Upon inspection, our experienced technicians identified damaged sections and promptly repaired them, ensuring proper sealing and insulation. We also addressed any airflow imbalances to achieve consistent heating and cooling throughout the home. The client experienced improved energy efficiency, enhanced comfort, and better air distribution in their living space.
Aaron C.
Water Heater Repair Service near 11th Ave. Responding to a customer's complaint of a malfunctioning water heater, we promptly arrived at their residence for repair. Our skilled technicians diagnosed the issue—a faulty heating element—and swiftly replaced it with a new one. We tested the water heater to ensure it was functioning properly, providing the client with hot water once again. They expressed satisfaction with our efficient and effective repair service.
Aaron C.
Water Heater Installation near Harrison Ave. When a homeowner sought a new water heater installation, we promptly responded to their request. After assessing their requirements and discussing available options, we scheduled the installation of a high-efficiency gas water heater. I arrived on time and expertly installed the new unit, ensuring proper connections and safety measures. I conducted thorough tests to verify its functionality and left the client with a reliable and efficient water heating system for their home.
Aaron C.
AC Maintenance Service near Bird St. At the client's residence, we performed comprehensive AC maintenance services to ensure optimal performance. We started by cleaning the condenser coils, removing dirt and debris that could hinder efficiency. Next, we checked refrigerant levels and adjusted them as necessary. We also inspected and replaced air filters, improving indoor air quality. Finally, we lubricated the moving parts and tested the system for proper operation. The client was pleased with the thorough maintenance, knowing their AC system would continue to provide reliable cooling.
Aaron C.
Air Conditioning Maintenance Service near Cale St. Our team was scheduled for an air conditioning maintenance service at a residential property. We performed a comprehensive inspection of the AC system, checking the filters, cleaning the condenser coils, and lubricating moving parts. We also measured refrigerant levels and calibrated the thermostat for optimal performance. The client was pleased with our thorough maintenance work, knowing their AC system would continue to operate efficiently throughout the season.
Aaron C.
Residential AC Tune-Up near 10th Ave. A homeowner contacted us for an AC tune-up to ensure their system was running smoothly. During the service, we inspected and tightened electrical connections, cleaned the evaporator and condenser coils, checked the blower motor and fan, and replaced any worn-out belts or filters. We also performed a full system test to verify proper operation. The homeowner was satisfied with the improved performance and energy efficiency of their air conditioning system.
Epson E.
Turned Reme halo to right direction, fixed gas leak inside furnace and added a shut off to the furnace so others appliances don’t get shut off when working on the furnace. Performed cooling maintenance as well. Work done under 10/10 warranty.
Epson E.
Will create a quote for repairs and will send to customer.