Homeowners in Williamstown, WV can trust Grogg’s for any home service they need: heating. air conditioning, plumbing, electrical and more.
Read our Williamstown, WV HVAC, plumbing and electrical reviews to see how we’ve earned the community’s trust since 1970.
Local Reviews
for Williamstown, WV
Powered by Nearby NowOur Reviews by City
Great
Lewis - Williamstown, WV
Excellent. Very courteous and very knowledgeable
Great service! Good price!
Preston - Williamstown, WV
Espon did an otstanding job! He also found a dangerous gas line on my stove and fixed! I am forever grateful!
Great service! Reasonble price!
Preston - Williamstown, WV
He was very friendly. He explained what the problem was and how he fixed it. He gave me options about safety and the future. The service was excellent. The cost was reasonable.
great service
Brant - Williamstown, WV
Trey was very helpful. Answered all my questions and offered great advice on improving efficiency of my furnace.
Fantastic service !
Taylor - Williamstown, WV
Adam our tech was fantastic. Very knowledgeable and polite. Great job !
Excellent , fast, and superior service
Taylor - Williamstown, WV
We were out of town on a trip and had a furnace problem. The house sitter let us know and my wife contacted Grogg's and Tim and Carma immediately sprang into action. Tim personally went out on a weekend and they put a new furnace in immediately. The service and personal touch at Grogg's is unbeatable. I am grateful for their service and caring attitudes going above and beyond.
Great
Cremeans - Williamstown, WV
He was very nice and fixed my problem. Thank you.
excellent service, dependable
Sands - Williamstown, WV
Great Service
Nicholson - Williamstown, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Friendly Service
Barney Poole - Williamstown, WV
Fred was able to solve the problem today fairly quickly.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Friendly Service
Barney Poole - Williamstown, WV
John is a very friendly serviceman. However, he was unable to solve the service problem. He did set up a service call for the next day to get the problem solved.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on John and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Friendly Service
Barney Poole - Williamstown, WV
Fred is a very friendly service man. However, Fred left without making sure everything was working properly.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the review on Fred and your confidence in our services. We are sorry that you had issues. Please contact management at 301.213.2762 for help.
good service
Hanlon - Williamstown, WV
AC seems to run a lot more than it used to
Good service and knowledgeable tech.
Hendrickson - Williamstown, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Heil Observer
Snodgrass - Williamstown, WV
Frank was very informative on how the system works and how the temperature set-point works to control the room temp and system.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on Frank and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Enjoyable experience.
Pickering - Williamstown, WV
It was a great experience, he shared useful information and helped me make informed decisions. I was immediately taken by his friendly approach.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
great service
Smith - Williamstown, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Good service
Chichester - Williamstown, WV
Travis is always very complete in service and very knowlagable and polite. A rare quality these days.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback on Travis and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Great job
Clark - Williamstown, WV
Good technician
Honest and Knowledgeable Service
Parsons - Williamstown, WV
Trey was fantastic! Highly recommend
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your home services needs.
Frank is a great
Showalter - Williamstown, WV
Because of our geothermal unit, Frank is our technician at Groggs and he is awesome. We have had some strange issues with our system and Frank always explains the problem thoroughly and what he is going to do to fix it. I can even text him at night or over the weekend (which is totally above and beyond the call of duty)!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your Home Services needs.
Great service
Flesher - Williamstown, WV
Air Conditioning
Walt & Kim - Williamstown, WV
An electric surge after a storm power outage, fried my outdoor air conditioning unit. Grogg's came as soon as they could during the 90 degree + weather to install new unit. They were courteous and very professional. Epic! Thank you, Groggs!
Awesome service
Binegar - Williamstown, WV
I want to thank Trey for his fast and friendly service we will definitely refer Groggs to everyone
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you Darrin for the five star review.
Epic Customer Service
Walt&Kim - Williamstown, WV
They are the epitome of what customer service should be.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you Walter for the great review.
John B.
Replaced inducer motor. Adjusted price to take $79 off of bill from customer being charged a service fee before when they weren’t supposed have been charged for it.
Travis W.
Performed annual maintenance on furnace.
Richard M.
Stuck pressure switch replaced .30 switch and observed system operation.
Travis W.
Performed annual maintenance on furnace.
Epson E.
Install new furnace and ac. New lineset, pad and disconnect. New thermostat and filter system. Reconnect gas, drain, vent and electric
Travis W.
Performed annual maintenance on furnace.
Frank M.
Heat exchanger
Draymond W.
Hook Up Coal Basket
Adam R.
Intermittent operation between vent motor and pressure switch. Vent is level 7 539$ - pressure switch is level 3 169$
Fred E.
Arrived and found dirty flame sensor. Cleaned flame sensor and system is operating properly at this time.
Fred E.
Arrived and found system on lockout. Found 3 filters in system. Reomoved two of the filters. Reset system and system fired off and is operating properly at this time. System is in poor condition. Due to age, condition and warranty status it may be time to think about a more efficient system.
Richard M.
Ran combustion testing on system. System operates with elevated co in flue has failing heatexchanger and will require major repair or replacement in future..
Fred E.
Arrived and found system is operating but has high flue temps and is 30yrs old. Due to age ,condition and efficiency it may be time to think about a more efficient system.
John B.
Replaced faulty gas valve.
John B.
Arrived and found ecm blower motor intermittently stalling and reversing. Need to replace blower to get system functional.
Richard M.
Has bad hot surface igniter. Also cleaned dirty flame sensor checked heat operation
Travis W.
Performed annual maintenance on equipment.
Fred E.
Arrived and found vacuum line from collector to pressure switch not connected very well, dirty flame sensor and a very plugged filter. Dirty flame sensor was causing system to go out intermittently after initial flame. Corrected issues and system is operating properly at this time.
John B.
Unit has a failed blower motor. Ordering from Virginia air.
Richard M.
Inducer motor replacement
Fred E.
Arrived and found blower an capacitor failed. Need to get motor form Sid Harvey and replace.
Adam R.
Arrived to find unit running no faults . Tested pressure switch and never experienced any issues, tested vent motor and found it drawing between .20-.25 “ switch best I can tell is .20†I believe vent motor is ultimately failing customer declined repair at this time
Fred E.
Arrived and found system flame sensor very dirty. Cleaned flame sensor and started system up. System is operating properly at this time. I did notice no surge protection installed. An annual maintenance very well may benefit systems performance and reliability.
Fred E.
Arrived and found system out on pressure switch not closing. Found line was plugged with rust at connection. Cleared debris and system fired up. Restart system 3 times and system is operating properly at this time.
Travis W.
Performed annual maintenance on equipment.