Local Reviews
for Williamstown, WV
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Great!!!
Sands - Williamstown, WV 26187
Called to let me know he was on his way. Right in got to work to correct the problem! Polite young man!
Great service
Burton - Williamstown, WV 26187
Epson is very knowledgeable regarding HVAC and explains it very thoroughly. An asset of employee.
Gas problem
Winkler - Williamstown, WV 26187
Epson was great in detecting our problem and suggesting our best action going forward!
Honest repair!
Winkler - Williamstown, WV 26187
Great job
Schramm - Williamstown, WV 26187
The boys worked hard and got the air conditioner fixed. Very professional.
AC UNIT REPAIR
Coiner - Williamstown, WV 26187
Fast and efficient. Would hire again
Larry - Williamstown, WV 26187
Arrived on time and were pleasant and courteous. They did excellent work
great service.
Atkins - Williamstown, WV 26187
great service, very polite and friendly, went right to work and cleaned up when he was done. answered all our questions. would highly recomend him for any service
Response from Grogg's Home Services:
We are glad that your HVAC Service was a success! We appreciate your business!
Outstanding
Camp - Williamstown, WV 26187
I was very impresses with time spent checking my HVAC system. Travis was very professional and explained the whole process.
Great service
White - Williamstown, WV 26187
Epson was very pleasant and professional explained everything to me! Came early in am and finished quickly! Was very honest and told me air conditioner was under warranty so there was no charge I was extremely happy!
Excellent service
Mayle, Robert - Williamstown, WV 26187
timely and very efficient
Aldsworth - Williamstown, WV 26187
Great service
White - Williamstown, WV 26187
Very professional willing to explain everything very friendly
Great service -
Nicewarner - Williamstown, WV 26187
Very good workers- polite and friendly- also very knowledgeable
Very professional and friendly
Phelps - Williamstown, WV 26187
Great service.
Leigh - Williamstown, WV 26187
A great experience from start to finish. Scheduling was easy, and Groggs let me know via text and phone when they were on their way. Jordan and his helper were professional and friendly. They were careful and cleaned up. I would recommend Groggs to anyone.
Very nice service
Lewis - Williamstown, WV 26187
Great service
Burton - Williamstown, WV 26187
Thorough
Pheiffer - Williamstown, WV 26187
great employees THUMBS UP
OUTSTANDING WORKMAN SHIP
Smith - Williamstown, WV 26187
Great service
Harbour - Williamstown, WV 26187
Excellent
Sands - Williamstown, WV 26187
Explained everything very well!
Thorough
Pfeiffer - Williamstown, WV 26187
we appreciate the attention to detail in assuring the instillation is done correctly and to our satisfaction.
Great service
Burton - Williamstown, WV 26187
Travis provided very good service for us
Chichester - Williamstown, WV 26187
Matthew G.
HVAC Maintenance - P
Chris D.
Parts covered under warranty, labor charge only.
Epson E.
Service Call Fee: Older 80% furnace with bad ignitor. Replaced ignitor, cleaned flame sensor and did a cortesy conbustion analisys. Unit operating withing safe parameters.
Anthony L.
BAR FAUCET * CUSTOMER PROVIDED
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2013 York split system w/ AA413 filter. All checks good at this time. Customer was interested in humidity control options and air purification. Left quote I feel best suited for what homeowner wants, along with a couple separate potential options for surge protection and Plasma air for additional purification if interested.
Matthew G.
2010 Trane system w/ Skuttle 20x25x5 filter. Replaced filter. All checks good at this time
Matthew G.
(2) 2018 Ruud split systems both w/ AA413 filters and AA700 humidifiers. Replaced one filter and water panel #35. All checks good at this time and equipment is operating properly.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2018 Ruud furnace check w/ AA413 filter, customer gad own filter. All checks good at this time and system is operating properly.
Matthew R.
Customer supplied garbage disposal no warranty
Jordan H.
Misc. supplies -replaced old gate valve in garage with ball valve
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed 20-25-1 filter. Furnace is reaching its life expectancy age and informed customer to plan to replace sooner rather than later. At this time though equipment is operating properly and safely.
John B.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed Aprilaire 413 filter. Renewed comfort club with customer and recommended surge protection for equipment.
Jordan H.
Misc. supplies -added shutoff valve to gas line for dryer.
Epson E.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Trane furnace operation within range.
Anthony L.
Removed the pressure tank , reconfigured the water lines and tightened the brass tee
Epson E.
Service Call Platinum Client Issues lays on house gas pressures. Not enough gas pressures when other gas appliances are operating (2.2”WC) cannot operate furnace under these gas pressures. Customer is having issues with other gas appliances as well. They will contact their gas supply company and once situation is under control, they will call back for us to come back and access gas valve pressures.
John B.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2021 Heil split system w/ 16x20x1 filter. All checks good at this time. Also present are (2) Fujitsu mini split systems. Homeowner mentioned past issue with one unit and condensation issue. Lifted head unit to try and clear drains from start on drain line. Cleaned filters and hosed out outdoor units. Saw no issues at this time and systems are running properly.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2013 Arcoaire split system w/ 16x25x1 filter. All checks good at this time.
Epson E.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Customer holds a 2 visits plan. Bought in 12/16/2021. Unit is operating properly on heating. No issues found on 10 month old. Filter is skuttle 20x20x5. Not a AA213. Please correct when scheduling maintenance.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Filter was still in good condition. Verified working status of surge protection. Furnace is 18 years old but still operating safely at this time.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2013 Arcoaire split system w/ 16x25x1 filter. All checks good at this time.
John T.
A.O. Smith 40 Gal Natural Gas Hot Water Tank
