Local Reviews
for Williamstown, WV
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Professional and Friendly Service
Burton - Williamstown, WV
We were very impressed with our Service Tech, LeRoy. He explained what he was doing as he checked our Ac. He was kind and professional from start to finish evn while working in the pouring rain!
Awesome Service
Cumberledge - Williamstown, WV
Good service
Watson - Williamstown, WV
Prompt, professional, courteous service!
Brian - Williamstown, WV
Chris Dehnart did a great job fixing my GE Profile refrigerator/freezer.
Very good service.
Phelps - Williamstown, WV
Awesome
Parsons - Williamstown, WV
We haven’t had a good experience since our AC was installed 3 years ago, but Epson was polite, informative & got the AC working again. Although I don’t think it’s fair that we were charged for many mistakes made by your workers or manufacturer quality I do think you should stand behind the product you sell & install. I would never take this out on the technician as I work in customer service as well. Just my thoughts.
Quick and friendly service
White - Williamstown, WV
great service
Brandt - Williamstown, WV
Great service
Hayden - Williamstown, WV
professional and nice service
Bowyer - Williamstown, WV
No
Esham - Williamstown, WV
no
Great service
Radcliff - Williamstown, WV
Great service
Ingram - Williamstown, WV
The young man was a wonderful example of how a young man should act.
Great
Lewis - Williamstown, WV
Excellent. Very courteous and very knowledgeable
Great service! Good price!
Preston - Williamstown, WV
Espon did an otstanding job! He also found a dangerous gas line on my stove and fixed! I am forever grateful!
Great service! Reasonble price!
Preston - Williamstown, WV
He was very friendly. He explained what the problem was and how he fixed it. He gave me options about safety and the future. The service was excellent. The cost was reasonable.
great service
Brant - Williamstown, WV
Trey was very helpful. Answered all my questions and offered great advice on improving efficiency of my furnace.
Fantastic service !
Taylor - Williamstown, WV
Adam our tech was fantastic. Very knowledgeable and polite. Great job !
Excellent , fast, and superior service
Taylor - Williamstown, WV
We were out of town on a trip and had a furnace problem. The house sitter let us know and my wife contacted Grogg's and Tim and Carma immediately sprang into action. Tim personally went out on a weekend and they put a new furnace in immediately. The service and personal touch at Grogg's is unbeatable. I am grateful for their service and caring attitudes going above and beyond.
Great
Cremeans - Williamstown, WV
He was very nice and fixed my problem. Thank you.
excellent service, dependable
Sands - Williamstown, WV
Great Service
Nicholson - Williamstown, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Friendly Service
Barney Poole - Williamstown, WV
Fred was able to solve the problem today fairly quickly.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Friendly Service
Barney Poole - Williamstown, WV
John is a very friendly serviceman. However, he was unable to solve the service problem. He did set up a service call for the next day to get the problem solved.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on John and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Friendly Service
Barney Poole - Williamstown, WV
Fred is a very friendly service man. However, Fred left without making sure everything was working properly.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the review on Fred and your confidence in our services. We are sorry that you had issues. Please contact management at 301.213.2762 for help.
Lee B.
Charlie H.
plumbing service
Adam R.
Greg C.
Greg C.
Lee B.
Charlie H.
Benjamin W.
Service Call Platinum Client: no cooling. bad burnout on contactor due to power surge. replaced contactor and installed 240v surge protection. the system is now operating properly.
Chris D.
Service Call Platinum Client The system was going out on limit, co(0) levels were above permitted levels. Gas pressure was up to 5.8 adjusted down to 3.5. Fan speed was on low for heating and temp rise was above the permissible range, adjusted fan speed up and the temp rise is 69. The heating system is now operating within spec with good co levels and efficiency.
Lee B.
Lee B.
Chad B.
Installed new hvac system
Chad B.
Installed new hvac system
Greg C.
Installed new Intertherm 90,000 BTU 80% Gas Furnace and 4T
Lee B.
Lee B.
Chad B.
INSTALL
Adam R.
PERFORMED HVAC SERVICE FOR CUSTOMER
Jim K.
PROVIDED CUSTOMER WITH HVAC ESTIMATE
Russ W.
Quality Control Check
Fred E.
Cleared humidifier drain
Travis W.
HVAC MAINTENANCE CHECK ON FURNACE
Adam R.
CLEAN & REPAIR PVC CONDENSATE DRAIN
Jessica D.
Performed HVAC Maintenance on furnace and AC
David S.
Provided customer with plumbing estimate