Local Reviews
for Clarksburg, WV
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Yearly maintenance
Kim - Clarksburg, WV
Excellent job, very professional and friendly, good suggestions, will use again
exbert service, service man well versed in new and existing items
Debrah - Clarksburg, WV
very good job,very polite .Knows his job well,
Prompt service
Kathy - Clarksburg, WV
John is a courteous and knowledgeable service technician!
Great Service
Taylor - Clarksburg, WV
Exceptional Service.
Frum - Clarksburg, WV
Sam was the 5 star service guy you always want when you have an issue. He was conscientious , congenial , very knowledgeable and professional. Five Stars from start to finish !
Terrific service
Holtz - Clarksburg, WV
Cory did a great job checking both my furnace and cooling systems
Voldeck - Clarksburg, WV
Great service, very professional
Raeder - Clarksburg, WV
Would recommend Grogg's
Great service and prices
Brittany Anilao - Clarksburg, WV
Thank you guys for being super affordable! I had called another company before you and they were charging $100 to just look at my unit. You tech was also very professional. Thank you for the plans you offer as well. We will be using you for all of our heating and cooling needs.
Great
Cain - Clarksburg, WV
Perfect. You have hired excellent, and professional people. I will recommend them highly at the FBI if you have any cards I will gladly pass them out.
Great Service
Carroll - Clarksburg, WV
Serviceman was very knowledgeable. Very helpful!
Great
Satterfield - Clarksburg, WV
Very professional and job site left clean all work looks good
Good service on short notice.
Jones - Clarksburg, WV
Good service on short notice.
Jones - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Great Service
Cork - Clarksburg, WV
Great Service
Cork - Clarksburg, WV
Our Experience With Grogg's Services
Pigott, Phyllis - Clarksburg, WV
Fast friendly service. Great salespeople and installers. Good reputable company. Would highly recommend it.
Great
Rickles - Clarksburg, WV
Give that guy a raise he deserves it
Great
Di - Clarksburg, WV
John, you were the reason for making Grogg my new heating and air conditioning co. Thanks for your service
emergency call
Molina c/o Debrah Ray - Clarksburg, WV
Greg was very good,He explanied things very well ,he was also very polite. He even talked about a digital smoke and carbon dioxide system you carry. He also put in a order ,for someone to check my hotwater heater. Dominion flagged it because I need a double wall pipe on the exterior from it and also a drip valve ,and have 10 days o get i installed. Very satisfied with tech and company.
furnance stopped working serviced next day of call, fixed in 10 min.
Molina c/o Debrah Ray - Clarksburg, WV
John was very polite, very knowinf ,ex[lained everuthing he was doing and told me what to look for the next time batteries go out in thermostate and what to watch for.
Service rating
Clark - Clarksburg, WV
I did reply to another survey request. My appointment was between 8 and 9. I called at 9 and was told that technician was in a meeting and would be there in about 30 minutes. It would have been nice if your company would have called and informed me about this delay. In addition, the tech could not find my house and went up the alley. He asked what turned out to be my wife where I lived. My house number is on the pillar by the sidewalk and over the front porch. Don't know why he couldn't find my address. He didn't really explain the new service plan to me and I asked the gentleman at the office to explain it when I went to pay the bill. I do like Groggs and will continue to call your company for service.
Great service!
Fox - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Lee B.
Lee B.
Roy R.
PLUMBING SERVICE
Dakota W.
service
Corey B.
Work performed under GHAC Quality Pledge: Installed condenser fan motor, ran and tested equipment, spoke to a customer about surge protectors. installed surge protectors. system operating with 151/280psi. elevated suction pressure caused by heavy load(85 degrees inside the home)
Corey B.
Service call
John K.
Maintenance Materials to clean 4 rooftop package units
Dakota W.
Service Call Platinum Client performed cooling check, repaired broken stat wire connection and reconnect electrical whip, condenser fan was reversed, corrected fan direction, found fan capacitor out of range, replaced capacitor, refrigerant pressures 75/130, the system had 21 degrees split across the coil, system operating normally
Dakota W.
Service Call Platinum Client performed annual heating and cooling check, preformed multi-point inspection, found capacitor on outdoor unit out of range, replaced capacitor, system also low on refrigerant, pressures were 115/250, added 1lb of R410A, pressures 128/285
Corey B.
maintenance inspection
Lee B.
Lee B.
Dakota W.
Service Call After Hours Fee, system low on refrigerant opening LP cutoff switch, added 6lb charge, pressures 123/315, system operating normally
Dakota W.
Service Call After Hours Fee, system low on refrigerant opening LP cutoff switch, added 6lb charge, pressures 123/315, system operating normally
Corey B.
Service Call Platinum Client the backside of the drain pan overflowing due to buildup in the sides of the drain pan cleaned the drain pan, put insulation tape across the back of the drain pan to prevent overflowing. cleared the drain, ensured proper draining, check refrigerant pressures to confirm the coil not freezing up. pressures are good, 115/270.
Dakota W.
Service Call Fee: system not keeping up, found system overcharged, removed charge, pressures 66/250, 19 degrees split across the coil
Corey B.
John K.
PERFORMED HVAC SERVICE FOR CUSTOMER
Dakota W.
PERFORMED HVAC SERVICE FOR CUSTOMER
Dakota W.
PERFORMED HVAC SERVICE FOR CUSTOMER
Dakota W.
PERFORMED HVAC SERVICE FOR CUSTOMER
Dakota W.
PERFORMED HVAC SERVICE FOR CUSTOMER
John K.
PERFORMED HVAC SERVICE FOR CUSTOMER
John K.
PERFORMED HVAC SERVICE FOR CUSTOMER
John K.
PERFORMED HVAC SERVICE FOR CUSTOMER