Local Reviews
for Clarksburg, WV
Powered by Nearby NowOur Reviews by City
Great service, very professional
Raeder - Clarksburg, WV
Would recommend Grogg's
Great service and prices
Brittany Anilao - Clarksburg, WV
Thank you guys for being super affordable! I had called another company before you and they were charging $100 to just look at my unit. You tech was also very professional. Thank you for the plans you offer as well. We will be using you for all of our heating and cooling needs.
Great
Cain - Clarksburg, WV
Perfect. You have hired excellent, and professional people. I will recommend them highly at the FBI if you have any cards I will gladly pass them out.
Great Service
Carroll - Clarksburg, WV
Serviceman was very knowledgeable. Very helpful!
Great
Satterfield - Clarksburg, WV
Very professional and job site left clean all work looks good
Good service on short notice.
Jones - Clarksburg, WV
Good service on short notice.
Jones - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Great Service
Cork - Clarksburg, WV
Great Service
Cork - Clarksburg, WV
Our Experience With Grogg's Services
Pigott, Phyllis - Clarksburg, WV
Fast friendly service. Great salespeople and installers. Good reputable company. Would highly recommend it.
Great
Rickles - Clarksburg, WV
Give that guy a raise he deserves it
Great
Di - Clarksburg, WV
John, you were the reason for making Grogg my new heating and air conditioning co. Thanks for your service
emergency call
Molina c/o Debrah Ray - Clarksburg, WV
Greg was very good,He explanied things very well ,he was also very polite. He even talked about a digital smoke and carbon dioxide system you carry. He also put in a order ,for someone to check my hotwater heater. Dominion flagged it because I need a double wall pipe on the exterior from it and also a drip valve ,and have 10 days o get i installed. Very satisfied with tech and company.
furnance stopped working serviced next day of call, fixed in 10 min.
Molina c/o Debrah Ray - Clarksburg, WV
John was very polite, very knowinf ,ex[lained everuthing he was doing and told me what to look for the next time batteries go out in thermostate and what to watch for.
Service rating
Clark - Clarksburg, WV
I did reply to another survey request. My appointment was between 8 and 9. I called at 9 and was told that technician was in a meeting and would be there in about 30 minutes. It would have been nice if your company would have called and informed me about this delay. In addition, the tech could not find my house and went up the alley. He asked what turned out to be my wife where I lived. My house number is on the pillar by the sidewalk and over the front porch. Don't know why he couldn't find my address. He didn't really explain the new service plan to me and I asked the gentleman at the office to explain it when I went to pay the bill. I do like Groggs and will continue to call your company for service.
Great service!
Fox - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Great
Jo - Clarksburg, WV
We were impressed with the installation of our windows
Good So Far
VFW - Clarksburg, WV
Removal of Our Equipment was a hard thing. It was very quick. The Technicians were great. Am excited to see how everything is going to be when the equipment is installed. If I had to say anything bad, is that they destroyed my mop cleaning up. But since that is something stupid to complain about, I think they were great.
Great
Vada - Clarksburg, WV
I was so pleased with Grogg's service especially John. Great worker, so kind and also pleasant. Did a wonderful job for me.
Great
Pierce - Clarksburg, WV
John is an excellent technician. He is prompt, curtious,,and considerate. He put shoe covers on before entering. Thank you for all your help. Will use You and refer you to other people. Have a nice day.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on John and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Jeff
Crestwood - Clarksburg, WV
No problems
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Helpful
Vecchio - Clarksburg, WV
The technician sent found the problem almost immediately and took care of the situation. Very nice and helpful.
Not Great
VFW - Clarksburg, WV
I was given a technician that did not have a great knowledge of the job i asked him to do. I wanted a full check on my heating and A/C, because the equipment has not been used for over a year. He did not know to purge the gas to light the furnace. Then he services the a/c and says you must have a leak. A/C was not used for a year. I thought I was paying for a complete check of the system. But, now I am left with, "You must have a leak". Do I or don't I! I payed for him to tell me! Sad thing is these people won a bid to replace my Heating and A/C in another building. Am I going to have the same gut wrenching questions? It Cost $218 for them to tell me, "you must have a leak" and "you are not getting fuel to your furnace." Frustrated. The cost of the coolant service was fair!
John K.
Added refrigerant. Work performed by John K.
John K.
Service Call Fee: found older r 22 system low on charge customer wanted free estimate for replacement
John K.
WARRANTY REFRIGERATION COMPRESSOR Replace the compressor under warranty system operating properly at this time
John B.
Service
Fred E.
Arrived and found system low on charge. Charged system with 2lbs of R-410. System is operating properly at this time.
John K.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Adam R.
Service
John K.
Door on bottom of furnace was not on properly not allowing door switch to close
John K.
Cleared 3 drain lines that tide into main sewer system cooling properly
John K.
Service Call Fee: quoted customer to replace compressor and clean evaporator
Brian S.
Installed a new Heil 2.5T Unit
John K.
Platinum monthly, tune up done (heating and cooling) found capacitor failed, replaced capacitor. System operating properly at this time
John K.
Platinum heating and cooling system operating properly at this time. Installed 2 surge protectors to outdoor ac system.
John K.
Filter replacement
John K.
Warranty check finished cooling check and full system operating properly at this point. Renewing plan need to schedule to return in 6 months to do heating and cooling check.
John K.
Found leafs blocking intake air at furnace cleared leafs and system operating properly at this time.
John K.
Signed platinum membership and proformed heating and ac tune up found capacitor failed replaced and system operating properly at this point.
John K.
Added 8lbs r-22 freon Customer selling home advised customer there is a leak but only wanted to add freon
John K.
Signed platinum agreement cleaned condesor coil and added one pound freon system cooling properly with 20 degree split
John K.
Replaced induce motor and did Analysis on furnace. On age of furnace it is in rough shape but customer only wanted to repair due to money finances right now. System operating at this time. But will need to get ready for replacement
John K.
Replaced thermostat and added co monitor system operating properly at this time.
Brian S.
For Fujitsu (-5) Degree System $3,999.00. For Daiken (5) Degree System $3,596.00. If any option is selected and scheduled within one week you may take 10% off the listed price.
John K.
Did analysis on furnace and checked gas pressure. Also checked for leaks in gas line with leak searcher found no leaks and installed CO monitor
John K.
Replaced thermostat
Michael S.
25’ Lineset , pad to fit the AC , double breaker for the AC
