Local Reviews
for Clarksburg, WV
Our Reviews by City
Excellent service
Yvonne - Clarksburg, WV 26301
Cory is the best! I request him to do all my services from now on!
Excellent
Geoff - Clarksburg, WV 26301
I would use Groggs again because of Corey.
Excellent
John - Clarksburg, WV 26301
Great service-tinely and knowledgeable.
Stephanie - Clarksburg, WV 26301
Furnace repair
Valjean - Clarksburg, WV 26301
Great service
Stephanie - Clarksburg, WV 26301
Doug Hatfield is the best!
Seders - Clarksburg, WV
He is very thorough and answers all my questions, as dumb as some of them are sometime!
great
Egdell - Clarksburg, WV 26301
they were wondeful
Great Service
Andrew - Clarksburg, WV
Great and thorough service.
Maxwell - Clarksburg, WV 26301
Corey was very professional and forthcoming about my HVAC systems and their statuses. He quick to explain what he was doing not only when in my presence but also the exterior portions of each system. Following completion of the service, he explained that there would be nothing billed as this was a part of service agreement as well as post service actions I should expect via email. He and Ron worked as a team in fulfilling my service.
Good
Kaznowski - Clarksburg, WV 26301
great service
Ater - Clarksburg, WV 26301
very informed about his job.
Great Service, gave good information on updates to current air purification system and current sales being offered.
Smith - Clarksburg, WV 26301
Both Corey and Ronnie ( who was in training ) were very professional and did their jobs well. Could not ask for better service. Corey had been our technician earlier this year and did an excellent job cleaning our outside unit and checking the system. We have always been pleased with his work performance . He’s easy to talk to and doesn’t get offended or bothered when you ask questions.
Personable, knowledgeable, and provided great overall service
Clohan - Clarksburg, WV 26301
Very happy with Epson and the service he provided
Very kind and helpful
McIntire - Clarksburg, WV 26301
Anthony was very kind and knowledgeable. He is going to get our issue fixed up
Response from Grogg's Home Services:
We are happy to hear you had a positive experience. Thanks for the amazing review.
Excellent service!
Monda - Clarksburg, WV 26301
Doug was friendly, competent, efficient and very considerate not to bring mud into the house.
Quick response.
Carey - Clarksburg, WV 26301
Great service, friendly techs
Dobbins - Clarksburg, WV 26301
Great service Fixed problem
Great Job
Straley - Clarksburg, WV 26301
Very informative, took time to explain issues good and bad and various options.
Great Service. Appreciated the honesty.
Gunter - Clarksburg, WV 26301
service call
Barnett - Clarksburg, WV 26301
Way More than Quote
Taylor - Clarksburg, WV 26301
Work was quoted at $328. Plumbers told me of unexpected/unquoted repair issues encountered during day of repair. I wanted to understand these things do happen. My quoted amount of $328 became $904… I’m an older person on a fixed income.. on the positive, repairs are guaranteed for 1 year.
Horrible
Scalise - Clarksburg, WV 26301
just tried to sell products. did not have key for lock caps that we purchased from you. used a screw from the air condition and a drill to unlock caps. don’t know if locks were damaged.
AC Repair
Collett - Clarksburg, WV 26301
Very nice gentleman, respectful and got right to work. Explained everything in detail when I didn’t understand.
Good job
Cork - Clarksburg, WV 26301
Kyle was very good and check everything to find out what was going on with AC
Corey B.
Diagnosed system low on refrigerant and condenser coil is extremely dirty. Cleaned coil and recharge system, total added refrigerant is 2lb 13oz
Kyle P.
Service Fee-Platinum Customer found r 22 unit to have a bad capacitor, also found breaker to be tripped for furnace. Found that PSC motor was causing short to ground tripping breaker. Unit is out of warranty verbally quoted around $800 for the motor and 160 for the capacitor. Customer decided to replace equipment due to age and wanting something more liable. Also showed customer age of hot water tank and hot water tank is not venting correctly and does have holes in vent. Suggested doing a power vent. Tankless customer would like quote on that. Customer is sign up on cozy home plus and is also interested in Premier program possibly Bosch.
Corey B.
Diagnosed dehumidifier low on refrigerant and running continuously. Blower also running intermittently with no call Customer would like to replace dehumidifier, ordering blower motor and control board under 10&10. Also replacing thermostat
Corey B.
22 year old furnace and AC Customer states that condenser fan motor failed to start and was extremely hot on Sunday when they first turned the unit on for the season check capacitor and went over system components started unit motor started right up after runtime motor is getting hot. Advise customer that system is working at this time but that is usually a sign of a failing motor provided pricing to replace motor when it fails. Dual capacitor is failed on compressor side, blower capacitor is failed, blower wheel is extremely dirty, secondary heat exchanger is also very dirty. Found bacterial growth inside evaporator coil. System is low on R22 refrigerant, operating with 53/165 PSI with 13° temperature drop. Advise customer should be preparing to replace the system, customer decided to do nothing at this time. Signed up on cozy plus maintenance plan
Corey B.
Found evidence of rodent infestation around duct. Torn insulation and rodent feces In belly bag around duct
Corey B.
Installed rollouts. Diagnosed intake is under dryer vent. Scheduled to return to re pipe to make intake above dryer vent.
John B.
Maintenance check on hvac system. Electric furnace is older and blower wheel is pretty dirty. Customer was not home and I discussed with them over the phone. Customer was curious on duct cleaning. Left quote for duct cleaning, wheel clean, and maintenance renewal.
Corey B.
Clear clogged drain trap, replace inducer capacitor and blower capacitor
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Bosch meeting all manufacturer specifications Temp drop @24 Pressures weee 110/160. @46 ambient. All amp draws in range Changed filter no issues at this time. QUOTED REME HALO AND UV BULB DUE TO SYSTEM BEING A TOP TIER DO RECOMMEND TO KEEP COILS AND AIR AND OR BLOWER WHEEL CLEAN.
John B.
Maintenance on hvac system. Ac is 24 yrs old and furnace is 12 yrs. Lowered gas pressure from 3.7 to 3.3inwg.
Kyle P.
Work performed under GHAC Quality Pledge: Started up system , wired in. 20 amp double pole into panel. ,ace sure all connections tight. Operating pressures in range on cooling no issues at this time. Showed customer how to use minisplit re,toe and functions.
Kyle P.
Service Call Back Could not get furnace to through any type of error code, ran furnace for approximately 45 minutes solid with no issues. Temp rise in range , gas, pressures and range. All amp draw seem to be fair. However, did go back into board diagnostics and found that a drain pressure switch had opened at some point. While running furnace had meter across switch switch never opened however, did find that pressure switch tubing was very long and dipped below the trap. So water could be possibly pulling in the tubing clean tubing out. Did not find any more issues. .
Kyle P.
HVAC repair visit. Work performed under GHAC Quality Pledge: Customer had bad stat replaced stat verified operation no issues at this time.
Corey B.
Furnace repair service call. Replace failed transformer and capacitor on upstairs furnace repair wiring on downstairs
John B.
Turned breaker on that was left off during installation. Checked operation of ac
Kyle P.
This is the repair all everything that is either wearing or needing attention.
Josh J.
$56 per month
Josh J.
To Add 10 Year Labor: $1,900
Doug H.
Ignitor has failed
Josh J.
$48 per month
Doug H.
HVAC Maintenance - C
Matthew G.
HVAC Maintenance - C
James S.
$84 per month at 9.99% Fixed Rate
Doug H.
HVAC Maintenance - C
Josh J.
$247 per month for 18 Months @ 0% or $48 per month at 9.99% fixed rate