Local Reviews
for Clarksburg, WV
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great staff
Allman - Clarksburg, WV
Office staff was very helpful in rescheduling appointment. and technicians answered all my questions confidently.
Great Service-Kyle is great!
Parsons - Clarksburg, WV
Great Technicians
Davis - Clarksburg, WV
Josh and Allen and all the crew were great to work. They worked in a professional manner and were very friendly. I would recommend them to anyone needing a Furnace installed.
Did a fantastic job
Mae - Clarksburg, WV
I would recommend them to anyone.
Manager
Hall - Clarksburg, WV
Great service
McCormick - Clarksburg, WV
Same story...heat went out in the middle of the night...called Groggs and by the afternoon I had a technician here who fixed our issue. This is why our whole neighborhood appreciates Groggs!!
Great service
Eckes - Clarksburg, WV
Water leak
as always, great service.
Vaughan John - Clarksburg, WV
Great service
Ball - Clarksburg, WV
Very pleased with company
excellent tech service. Dakota listened to us about what we had to say prior to starting work. He was super friendly and great to get along with.
Davis - Clarksburg, WV
Very pleased with Dakota in regard to his work ethic and professionalism. He replaced filter in humidifier and furnace made adjustments as needed. Also replaced a bad thermostat and verified all aspects of furnace operation.
Great Service
Ball - Clarksburg, WV
Great Service
Edwards - Clarksburg, WV
Kyle was courteous and professional and knew exactly what he was doing. Highly recommend.
plug in
Fowler - Clarksburg, WV
He forgot to plug furnace back in. House got cold. I saw him unplug it so I was able to plug back in.
Great Service
Waldon - Clarksburg, WV
Groggs was able to come same day and fixed furnace within an hour. However I did feel the replaced part was overly priced.
Yearly maintenance
Kim - Clarksburg, WV
Excellent job, very professional and friendly, good suggestions, will use again
exbert service, service man well versed in new and existing items
Debrah - Clarksburg, WV
very good job,very polite .Knows his job well,
Prompt service
Kathy - Clarksburg, WV
John is a courteous and knowledgeable service technician!
Great Service
Taylor - Clarksburg, WV
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us this amazing review!
Exceptional Service.
Frum - Clarksburg, WV
Sam was the 5 star service guy you always want when you have an issue. He was conscientious , congenial , very knowledgeable and professional. Five Stars from start to finish !
Terrific service
Holtz - Clarksburg, WV
Cory did a great job checking both my furnace and cooling systems
Voldeck - Clarksburg, WV
Great service, very professional
Raeder - Clarksburg, WV
Would recommend Grogg's
Great service and prices
Brittany Anilao - Clarksburg, WV
Thank you guys for being super affordable! I had called another company before you and they were charging $100 to just look at my unit. You tech was also very professional. Thank you for the plans you offer as well. We will be using you for all of our heating and cooling needs.
Great
Cain - Clarksburg, WV
Perfect. You have hired excellent, and professional people. I will recommend them highly at the FBI if you have any cards I will gladly pass them out.
Great Service
Carroll - Clarksburg, WV
Serviceman was very knowledgeable. Very helpful!
Kyle P.
Service No Charge r-22 unit from 1997 low on r-22 refrigerate. did advise customer of price per lb he declined to charge it. he also declined the monthly maintenance plan after being informed to pay the service fee. customer also did not have means to pay service charge. was informed to try and pay by the end of the day. customer wants to go through home warranty first to see if they will replace or repair. I did inform him we don't do home warranty work.
Matthew S.
Corey B.
MISCELLANEOUS WIRING REPAIR removed bare copper wire at terminal board
Allen W.
Matthew R.
plumbing estimate
Matthew S.
Corey B.
Matthew S.
Corey B.
Matthew S.
Matthew S.
Matthew S.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Found 45/7.5 capacitor out of range and replaced it. Customer was concerned with operation of A/C but after maintenance everything checked good. Cleaned coil and checked amps. Performed Platinum Comfort Club Membership Tune-Up on Heating System Gas pressure were accurate with 3.5 high stage and 1.67 low stage. Replaced customer provided filter. Drain line draining properly. System operating as intended
Matthew S.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked capacitor. Checked standing pressures and amps. Checked and cleaned all electrical connections. Performed Platinum Comfort Club Membership Tune-Up on Heating System Ran combustion Analysis. Checked and cleaned all electrical connections. Checked and cleaned condensate lines. Cleaned flame sensor.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked both capacitors and blower motor. Checked and cleaned all electrical connections.
Kyle P.
Service Call Platinum Client furnace is 20 plus years of age did explain furnace is in poor condition and may think about replacing customer agreed set lead for 4-6-22
Kyle P.
Service No Charge did not find any issues with systems however the bryant for furnace in garage is old and is on its last leg compressor pulling high amps and is r22 as well as main system is r22. do recommend replacing unitts if issue occurs did nit find any issues with other two units. customer declined maintenance plans on units
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System changed filter and humidipad pressures were 128/299 Saturation was 38 degrees 22 degree split capacitor tested within range outdoor unit was dirty did wash condensor coils did add plasma pure to system to help improve indoor air quality compressor most were @ 5.98
Doug H.
Service Call Fee: Found breaker was no good customer says he will find one.
Corey B.
Service Call Platinum Client diagnosed system low on charge, added 1lb r410a. found leak in evaporator coil. system is out of warranty, advise customer on age of equipment and cost of repair. recommend replacing the system. customer would like to replace the coil, ordered evaporator coil. coil is available, scheduled repair date. signed customer up on cozy maintenance plan.
Corey B.
heat pump not cooling
Lee B.
Work performed under GHAC Quality Pledge: Arrived to find the system operating properly noise did not occur during visit. Customer could not hear the problem at the time of visit either. All checks good
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System pressures were 115/298 sc 12.3 super heat 9.8 capacitor tested at 44/ 5 contactor looked good no pitting or carbon tracking cleaned coils with solution cleaned put electrical components compressor amp draw was 6.59 fan motor was 0.65 did not find any issues with condenser unit at this time
Kyle P.
Service Call Platinum Client did arrive to find unit to be empty unit is from 2019 and Is under warranty unit holds 4.13 lbs of r410a did quote to repair liquid line dryer and evacuation and add factory charge since unit is so new customer wants to get ahold of initial install company first.
Matthew R.
COPPER CAP
