Local Reviews
for Clarksburg, WV
Powered by Nearby NowOur Reviews by City
Great and thorough service.
Maxwell - Clarksburg, WV
Corey was very professional and forthcoming about my HVAC systems and their statuses. He quick to explain what he was doing not only when in my presence but also the exterior portions of each system. Following completion of the service, he explained that there would be nothing billed as this was a part of service agreement as well as post service actions I should expect via email. He and Ron worked as a team in fulfilling my service.
Good
Kaznowski - Clarksburg, WV
great service
Ater - Clarksburg, WV
very informed about his job.
Great Service, gave good information on updates to current air purification system and current sales being offered.
Smith - Clarksburg, WV
Both Corey and Ronnie ( who was in training ) were very professional and did their jobs well. Could not ask for better service. Corey had been our technician earlier this year and did an excellent job cleaning our outside unit and checking the system. We have always been pleased with his work performance . He’s easy to talk to and doesn’t get offended or bothered when you ask questions.
Personable, knowledgeable, and provided great overall service
Clohan - Clarksburg, WV
Very happy with Epson and the service he provided
Very kind and helpful
McIntire - Clarksburg, WV
Anthony was very kind and knowledgeable. He is going to get our issue fixed up
Response from Grogg's Home Services:
We are happy to hear you had a positive experience. Thanks for the amazing review.
Excellent service!
Monda - Clarksburg, WV
Doug was friendly, competent, efficient and very considerate not to bring mud into the house.
Quick response.
Carey - Clarksburg, WV
Great service, friendly techs
Dobbins - Clarksburg, WV
Great service Fixed problem
Great Job
Straley - Clarksburg, WV
Very informative, took time to explain issues good and bad and various options.
Great Service. Appreciated the honesty.
Gunter - Clarksburg, WV
service call
Barnett - Clarksburg, WV
Way More than Quote
Taylor - Clarksburg, WV
Work was quoted at $328. Plumbers told me of unexpected/unquoted repair issues encountered during day of repair. I wanted to understand these things do happen. My quoted amount of $328 became $904… I’m an older person on a fixed income.. on the positive, repairs are guaranteed for 1 year.
Horrible
Scalise - Clarksburg, WV
just tried to sell products. did not have key for lock caps that we purchased from you. used a screw from the air condition and a drill to unlock caps. don’t know if locks were damaged.
AC Repair
Collett - Clarksburg, WV
Very nice gentleman, respectful and got right to work. Explained everything in detail when I didn’t understand.
Good job
Cork - Clarksburg, WV
Kyle was very good and check everything to find out what was going on with AC
Great service and very knowledgeable
Tharp - Clarksburg, WV
Corey did awesome at explaining everything we asked him to the best of his knowledge.
The gutys were great an got my problem solved
Boyles - Clarksburg, WV
Both guys were great
Quick response and great service.
Nixon - Clarksburg, WV
Corey showed up two days early and provided a prompt solution.
Great service
Flowers - Clarksburg, WV
Corey was very professional and informative to what we needed
AC UNIT
Moore - Clarksburg, WV
REPAIR GUYS VERY NICE & NOLAGBLE CHECKED THE FURNACE IN WHICH ANOTHER COMPANY I HAD THERE DIDN'T DO.VERY HAPPY WITH THE SERVICE,BAD NEWS FOR ME THOUGH.
great staff
Allman - Clarksburg, WV
Office staff was very helpful in rescheduling appointment. and technicians answered all my questions confidently.
Great Service-Kyle is great!
Parsons - Clarksburg, WV
Great Technicians
Davis - Clarksburg, WV
Josh and Allen and all the crew were great to work. They worked in a professional manner and were very friendly. I would recommend them to anyone needing a Furnace installed.
Did a fantastic job
Mae - Clarksburg, WV
I would recommend them to anyone.
John T.
Jordan H.
Misc. supplies -tightened up band on fernco that we installed. Customer is going to install toilet and vanity himself.
Kyle P.
Service Call Platinum Client Found Goodman control board to be failed. Did pick one up at jonstone and replaced board and verified operation. Furnace is in very poor condition gas pressures are 4.5 but the brass adjuster is striped and seized on gas valve. Also inducer motor is pulling high amps as well as sounding bad. Customers declined replacement at this time.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked capacitor and filter.
Kyle P.
Service call
Aaron C.
Matthew R.
INSTALL ELECTRIC TANK
Andrew M.
DUCT CLEANING ONLY 1-2.5 TON AC 8-12 SUPPLIES - Includes Removing/Washing/Re-Installing Registers, Grilles & Diffusers. Cutting/Installing Access Panels. Air Sweep Blower.
Andrew M.
DUCT CLEANING ONLY 1-2.5 TON AC 8-12 SUPPLIES - Includes Removing/Washing/Re-Installing Registers, Grilles & Diffusers. Cutting/Installing Access Panels. Air Sweep Blower.
John T.
Kyle P.
Service No Charge Found ignitor to be failed replaced ignitor verified heat exchanger with combustion analysis. No issues at this time .
Matthew S.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Performed Platinum Comfort Club Membership Tune-Up on Heating System Aprilaire #313 Media for Aprilaire 3310
Kyle P.
Matthew R.
Fixed kitchen faucet
Matthew S.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and checked capacitor values as well as amperage’s. Found dust in the system and recommended Plasma Air IAQ to prevent dust from getting worse. Systems are operating as intended.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections on both units. Replaced a 413 air filter on attic unit. Checked both units running refrigerant pressures.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. Unit is running at this time.
James S.
2 Ton 17 SEER Inverter Heat Pump with Variable Speed Air Handler
Andrew M.
DUCT CLEANING
Corey B.
INSTALL WARRANTY EVAPORATOR COIL
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Temp rise approximately 60 Gas pressures 3.45 Cleaned flame sensor Filter clean Unit passed all combustion analysis However unit is pulling 10 amps on blower with capacitor in range did notify customer unit is approximately 20 years old did set lead for 9/22/22
Corey B.
AC service
Kyle P.
Matthew S.
Doug H.
Service No Charge Customer stated their power went out and they had trouble with furnace starting. I checked all power connections and thermostat. Unit is running properly at this time.
