Local Reviews
for Clarksburg, WV
Our Reviews by City
Excellent service
Yvonne - Clarksburg, WV 26301
Cory is the best! I request him to do all my services from now on!
Excellent
Geoff - Clarksburg, WV 26301
I would use Groggs again because of Corey.
Excellent
John - Clarksburg, WV 26301
Great service-tinely and knowledgeable.
Stephanie - Clarksburg, WV 26301
Furnace repair
Valjean - Clarksburg, WV 26301
Great service
Stephanie - Clarksburg, WV 26301
Doug Hatfield is the best!
Seders - Clarksburg, WV
He is very thorough and answers all my questions, as dumb as some of them are sometime!
great
Egdell - Clarksburg, WV 26301
they were wondeful
Great Service
Andrew - Clarksburg, WV
Great and thorough service.
Maxwell - Clarksburg, WV 26301
Corey was very professional and forthcoming about my HVAC systems and their statuses. He quick to explain what he was doing not only when in my presence but also the exterior portions of each system. Following completion of the service, he explained that there would be nothing billed as this was a part of service agreement as well as post service actions I should expect via email. He and Ron worked as a team in fulfilling my service.
Good
Kaznowski - Clarksburg, WV 26301
great service
Ater - Clarksburg, WV 26301
very informed about his job.
Great Service, gave good information on updates to current air purification system and current sales being offered.
Smith - Clarksburg, WV 26301
Both Corey and Ronnie ( who was in training ) were very professional and did their jobs well. Could not ask for better service. Corey had been our technician earlier this year and did an excellent job cleaning our outside unit and checking the system. We have always been pleased with his work performance . He’s easy to talk to and doesn’t get offended or bothered when you ask questions.
Personable, knowledgeable, and provided great overall service
Clohan - Clarksburg, WV 26301
Very happy with Epson and the service he provided
Very kind and helpful
McIntire - Clarksburg, WV 26301
Anthony was very kind and knowledgeable. He is going to get our issue fixed up
Response from Grogg's Home Services:
We are happy to hear you had a positive experience. Thanks for the amazing review.
Excellent service!
Monda - Clarksburg, WV 26301
Doug was friendly, competent, efficient and very considerate not to bring mud into the house.
Quick response.
Carey - Clarksburg, WV 26301
Great service, friendly techs
Dobbins - Clarksburg, WV 26301
Great service Fixed problem
Great Job
Straley - Clarksburg, WV 26301
Very informative, took time to explain issues good and bad and various options.
Great Service. Appreciated the honesty.
Gunter - Clarksburg, WV 26301
service call
Barnett - Clarksburg, WV 26301
Way More than Quote
Taylor - Clarksburg, WV 26301
Work was quoted at $328. Plumbers told me of unexpected/unquoted repair issues encountered during day of repair. I wanted to understand these things do happen. My quoted amount of $328 became $904… I’m an older person on a fixed income.. on the positive, repairs are guaranteed for 1 year.
Horrible
Scalise - Clarksburg, WV 26301
just tried to sell products. did not have key for lock caps that we purchased from you. used a screw from the air condition and a drill to unlock caps. don’t know if locks were damaged.
AC Repair
Collett - Clarksburg, WV 26301
Very nice gentleman, respectful and got right to work. Explained everything in detail when I didn’t understand.
Good job
Cork - Clarksburg, WV 26301
Kyle was very good and check everything to find out what was going on with AC
Aaron C.
Furnace Repair: A homeowner faced a furnace that consistently failed to ignite, leaving them in the cold during a chilly season. After a thorough diagnostic examination, we identified the root of the problem, a malfunctioning ignition probe responsible for initiating the heating process. Without hesitation, we replaced the faulty probe with a new and reliable component. Following this replacement, the furnace was not only able to start reliably but also ensured a consistent and warm indoor environment.
Aaron C.
Air Duct Cleaning: A homeowner raised concerns about inconsistent heating throughout their house. Upon assessing the HVAC system, we discovered that the air ducts had accumulated dust and debris, causing restricted airflow and affecting temperature distribution. We performed a thorough air duct cleaning, removing the contaminants and ensuring unobstructed airflow. This service not only resolved the temperature inconsistency issue but also enhanced indoor air quality, leaving the client's home with even and efficient heating. We also advised the client on the benefits of regular air duct inspections to maintain a healthier and comfortable indoor environment.
Aaron C.
Autumntime AC Maintenance: We executed a comprehensive AC maintenance service for our client. This encompassed the replacement of air filters for improved air quality, a thorough inspection of electrical connections to ensure safety, precise testing of thermostat accuracy for precise temperature control, and a diligent removal of debris from the outdoor unit. Our efforts left the client with a finely tuned AC system, ready to provide cool and refreshing relief from the summer heat.
Aaron C.
AC Replacement: Responding to our client's desire for a new AC system, we proposed and executed an AC replacement project. This involved a detailed assessment of their existing system, followed by the installation of a cutting-edge, energy-efficient AC unit. This not only reduced energy consumption but also delivered superior cooling performance, promising enhanced comfort and lower utility bills throughout their entire home.
Aaron C.
Water Heater Repair: A client's tankless water heater was intermittently providing hot water and occasionally producing lukewarm or cold water. Upon inspection, I found that the flow sensor within the water heater had become clogged with mineral deposits. I thoroughly cleaned the sensor and descaled the unit, ensuring proper water flow and consistent hot water supply for the client.
Aaron C.
AC Replacement: When it came time to replace an outdated AC unit, I consulted with the homeowner to select an appropriate system for their dwelling. I performed a load calculation to determine the perfect size and recommended a high-efficiency York central air conditioning model. This choice not only reduced the client's energy consumption but also significantly improved the cooling performance of their home, enhancing overall comfort.
Aaron C.
Preventative A/C Maintenance: A homeowner proactively scheduled our comprehensive preventative maintenance service for their A/C system. Our meticulous approach covered all essential components, starting with a thorough inspection of electrical connections and followed by the careful cleaning of coils to optimize heat exchange efficiency. We also checked and adjusted refrigerant levels for optimal cooling performance. As a final touch, we replaced air filters to ensure consistent airflow and system health. This proactive maintenance not only prevents potential breakdowns but also extends the lifespan of the A/C unit, providing the homeowner with reliable and efficient cooling throughout the year.
Aaron C.
Ductwork Repair: Responding to a residential property's heightened energy expenses and the pursuit of enhanced energy efficiency, we embarked on a thorough investigation. Employing our meticulous methodology, we identified leaky air ducts as a primary factor contributing to inefficiency. Our targeted approach included an intricate sealing process, addressing these leaks comprehensively. This intervention not only curtailed energy waste but also elevated indoor air quality and the overall well-being of occupants.
Aaron C.
Air Conditioning System Replacement. When a client contacted us regarding their inefficient A/C system, we arrived to address the issue. Confronted with the challenge of an AC system that had transformed into an energy drain, we wholeheartedly embraced a forward-looking solution: an energy-efficient AC replacement. Drawing upon our team's expertise, we orchestrated the replacement process, characterized by the careful removal of the outdated system and the methodical installation of an advanced, energy-efficient unit. The end result transcends a mere cooling solution – it's an integrated approach that not only ensures efficient cooling but also harmonizes with the customer's sustainability aspirations, effectively contributing to lowered energy consumption and a better environmental footprint.
Aaron C.
A/C Maintenance. We carried out a thorough AC maintenance service encompassing various key aspects. We meticulously cleaned both the evaporator and condenser coils, eliminating accumulated debris that could hinder heat transfer. Furthermore, we conducted a precise assessment of refrigerant levels, making adjustments to align with manufacturer specifications, thereby optimizing cooling efficiency. Our inspection extended to scrutinizing the intricate network of electrical connections, ensuring robust functionality. The outcome of our comprehensive maintenance strategy is a finely-tuned AC system that promises exceptional cooling performance during scorching days.
Aaron C.
Ductwork Repair. A commercial property experienced airflow imbalance and hot spots. We performed ductwork repairs, including resizing and sealing, optimizing the cooling efficiency and comfort in the building.
Aaron C.
Water Heater Repair Service. A malfunctioning pressure relief valve was causing issues with the water heater. We promptly replaced the valve, ensuring safe and reliable water heating for the customer.
Aaron C.
Air Conditioning System Replacement. When a client's AC system became inefficient and costly to operate, we recommended an energy-efficient AC replacement. We arrived to carefully remove the old system and perform the installation of the new a/c unit. The new system provides superior cooling while reducing energy consumption.
Aaron C.
Air Conditioning System Maintenance. As part of routine AC maintenance, we cleaned the condenser, lubricated moving parts, and replaced air filters. The customer's AC system is now running smoothly, saving energy and enhancing indoor comfort.
Aaron C.
Water Heater Repair Service near Ridenour St. Responding to a customer's complaint of a malfunctioning water heater, we promptly arrived at their residence for repair. Our skilled technicians diagnosed the issue—a faulty thermostat—and swiftly replaced it with a new one. We tested the water heater to ensure it was functioning properly, providing the client with hot water once again. They expressed satisfaction with our efficient and effective repair service.
Aaron C.
Air Duct Cleaning Service near Ben St. A residential customer contacted us for professional air duct cleaning services to improve their indoor air quality. Recognizing the importance of clean ductwork, we promptly scheduled the service. Our skilled technicians arrived equipped with specialized tools and equipment to thoroughly clean the air ducts. By removing accumulated dust, allergens, and debris, we restored the cleanliness of the ductwork, ensuring better airflow and improved indoor air quality for the customer.
Aaron C.
Ductwork Repair Service near Cliffside Dr. A homeowner contacted us regarding poor airflow and uneven cooling in their home. Upon inspection, we identified damaged ductwork as the culprit. Our experienced technicians skillfully repaired the ductwork, sealing any leaks and restoring proper airflow. We conducted tests to verify the effectiveness of the repairs and ensured the client had a well-functioning duct system, resulting in improved energy efficiency and better comfort throughout their home.
Aaron C.
AC Maintenance Service near Roosevelt Rd. At the client's request, we performed annual AC maintenance to ensure optimal performance. I arrived at the scheduled time and conducted a comprehensive inspection of the air conditioning system. I cleaned the condenser coils, checked refrigerant levels, lubricated moving parts, and tightened electrical connections. Any minor issues were promptly addressed to prevent potential breakdowns. The client was left with a well-maintained AC system, ready to provide efficient cooling during the hot summer months.
Aaron C.
Air Duct Cleaning near Pick St. A residential customer contacted us for professional air duct cleaning services to improve their indoor air quality. Recognizing the importance of clean ductwork, we promptly scheduled the service. Our skilled technicians arrived equipped with specialized tools and equipment to thoroughly clean the air ducts. By removing accumulated dust, allergens, and debris, we restored the cleanliness of the ductwork and ensured better airflow, and improved indoor air quality for the customer.
Corey B.
Diagnosed system low on refrigerant and condenser coil is extremely dirty. Cleaned coil and recharge system, total added refrigerant is 2lb 13oz
Kyle P.
Service Fee-Platinum Customer found r 22 unit to have a bad capacitor, also found breaker to be tripped for furnace. Found that PSC motor was causing short to ground tripping breaker. Unit is out of warranty verbally quoted around $800 for the motor and 160 for the capacitor. Customer decided to replace equipment due to age and wanting something more liable. Also showed customer age of hot water tank and hot water tank is not venting correctly and does have holes in vent. Suggested doing a power vent. Tankless customer would like quote on that. Customer is sign up on cozy home plus and is also interested in Premier program possibly Bosch.
Corey B.
Diagnosed dehumidifier low on refrigerant and running continuously. Blower also running intermittently with no call Customer would like to replace dehumidifier, ordering blower motor and control board under 10&10. Also replacing thermostat
Corey B.
22 year old furnace and AC Customer states that condenser fan motor failed to start and was extremely hot on Sunday when they first turned the unit on for the season check capacitor and went over system components started unit motor started right up after runtime motor is getting hot. Advise customer that system is working at this time but that is usually a sign of a failing motor provided pricing to replace motor when it fails. Dual capacitor is failed on compressor side, blower capacitor is failed, blower wheel is extremely dirty, secondary heat exchanger is also very dirty. Found bacterial growth inside evaporator coil. System is low on R22 refrigerant, operating with 53/165 PSI with 13° temperature drop. Advise customer should be preparing to replace the system, customer decided to do nothing at this time. Signed up on cozy plus maintenance plan
Corey B.
Found evidence of rodent infestation around duct. Torn insulation and rodent feces In belly bag around duct
Corey B.
Installed rollouts. Diagnosed intake is under dryer vent. Scheduled to return to re pipe to make intake above dryer vent.