Local Reviews
for Clarksburg, WV
Powered by Nearby NowOur Reviews by City
Yearly maintenance
Kim - Clarksburg, WV
Excellent job, very professional and friendly, good suggestions, will use again
exbert service, service man well versed in new and existing items
Debrah - Clarksburg, WV
very good job,very polite .Knows his job well,
Prompt service
Kathy - Clarksburg, WV
John is a courteous and knowledgeable service technician!
Great Service
Taylor - Clarksburg, WV
Exceptional Service.
Frum - Clarksburg, WV
Sam was the 5 star service guy you always want when you have an issue. He was conscientious , congenial , very knowledgeable and professional. Five Stars from start to finish !
Terrific service
Holtz - Clarksburg, WV
Cory did a great job checking both my furnace and cooling systems
Voldeck - Clarksburg, WV
Great service, very professional
Raeder - Clarksburg, WV
Would recommend Grogg's
Great service and prices
Brittany Anilao - Clarksburg, WV
Thank you guys for being super affordable! I had called another company before you and they were charging $100 to just look at my unit. You tech was also very professional. Thank you for the plans you offer as well. We will be using you for all of our heating and cooling needs.
Great
Cain - Clarksburg, WV
Perfect. You have hired excellent, and professional people. I will recommend them highly at the FBI if you have any cards I will gladly pass them out.
Great Service
Carroll - Clarksburg, WV
Serviceman was very knowledgeable. Very helpful!
Great
Satterfield - Clarksburg, WV
Very professional and job site left clean all work looks good
Good service on short notice.
Jones - Clarksburg, WV
Good service on short notice.
Jones - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Great Service
Cork - Clarksburg, WV
Great Service
Cork - Clarksburg, WV
Our Experience With Grogg's Services
Pigott, Phyllis - Clarksburg, WV
Fast friendly service. Great salespeople and installers. Good reputable company. Would highly recommend it.
Great
Rickles - Clarksburg, WV
Give that guy a raise he deserves it
Great
Di - Clarksburg, WV
John, you were the reason for making Grogg my new heating and air conditioning co. Thanks for your service
emergency call
Molina c/o Debrah Ray - Clarksburg, WV
Greg was very good,He explanied things very well ,he was also very polite. He even talked about a digital smoke and carbon dioxide system you carry. He also put in a order ,for someone to check my hotwater heater. Dominion flagged it because I need a double wall pipe on the exterior from it and also a drip valve ,and have 10 days o get i installed. Very satisfied with tech and company.
furnance stopped working serviced next day of call, fixed in 10 min.
Molina c/o Debrah Ray - Clarksburg, WV
John was very polite, very knowinf ,ex[lained everuthing he was doing and told me what to look for the next time batteries go out in thermostate and what to watch for.
Service rating
Clark - Clarksburg, WV
I did reply to another survey request. My appointment was between 8 and 9. I called at 9 and was told that technician was in a meeting and would be there in about 30 minutes. It would have been nice if your company would have called and informed me about this delay. In addition, the tech could not find my house and went up the alley. He asked what turned out to be my wife where I lived. My house number is on the pillar by the sidewalk and over the front porch. Don't know why he couldn't find my address. He didn't really explain the new service plan to me and I asked the gentleman at the office to explain it when I went to pay the bill. I do like Groggs and will continue to call your company for service.
Great service!
Fox - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Lee B.
Commercial Service Fee Arrived to find unit operating on one heat strip with two heat strips failed. Contacted manufacturer directly and found unit to be obsolete. Customer getting quotes for new system.
Dakota W.
Service Call back water was coming from humidifier cassette, reseated water panel and tested humidifier, system draining properly, no water leak after reseating panel system operating normally
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Ran combustion Analysis. Checked and cleaned all electrical connections. Replaced air filter.
Kyle P.
Provided customer courtesy inspection and service call for customer - getting pricing on new furnace
Doug H.
Provided customer with courtesy inspection and service call
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Customer stated they new the age of system. Ran combustion Analysis. Checked and cleaned all electrical connections. Checked capacitor. Co levels were 111 and efficiency has dropped To under 80%.
Lee B.
Service Call Fee: Arrived to find Rinnai space heater we installed operating properly. Customer found unit on error code 13 twice. Could not get issue to act up. Ran system for over an hour. Talked with tech support. Suspected failed high temp sensor. Ordering part under warranty.
Kyle P.
Service Call Platinum Client: condensation pump was failed due to build up did recommend adding vinegar and dawn to drain twice a year do strongly recommend adding CO alarms due to carrier unit having clamshell heat exchanger (very prone to failing)
Doug H.
Performed heating and cooling preventative maintenance
John B.
Service Call Fee:1996 comfortmaker furnace in the attic was not receiving a call for heat from the thermostat. Replaced faulty thermostat and system is functioning again. Combustion analysis check came back good. Customer could benefit from maintenance on equipment.
Dakota W.
Service Call Platinum Client thermostat buttons no longer working, replaced thermostat
Corey B.
Service Call Fee: inspected and relit pilot light on floor furnace. customer did not get button pressed in all the way to light pilot light. operating properly at this time
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Replaced (2) 16x20x1 filters. Checked and cleaned all electrical connections. Good electrical across all three heating elements. I only can suggest surge protection on furnace.
Corey B.
Furnace is a 27 year old Trane 80% furnace in very rough condition. Comfort advisor present and is performing estimate on site.
James S.
Chad B.
Corey B.
Service Call
Corey B.
AC Repair
Lee B.
Lee B.
Roy R.
PLUMBING SERVICE
Dakota W.
service
Corey B.
Work performed under GHAC Quality Pledge: Installed condenser fan motor, ran and tested equipment, spoke to a customer about surge protectors. installed surge protectors. system operating with 151/280psi. elevated suction pressure caused by heavy load(85 degrees inside the home)
Corey B.
Service call
John K.
Maintenance Materials to clean 4 rooftop package units
