Local Reviews
for Clarksburg, WV
Our Reviews by City
Doug Hatfield is the best!
Seders - Clarksburg, WV
He is very thorough and answers all my questions, as dumb as some of them are sometime!
great
Egdell - Clarksburg, WV 26301
they were wondeful
Great Service
Andrew - Clarksburg, WV
Great and thorough service.
Maxwell - Clarksburg, WV 26301
Corey was very professional and forthcoming about my HVAC systems and their statuses. He quick to explain what he was doing not only when in my presence but also the exterior portions of each system. Following completion of the service, he explained that there would be nothing billed as this was a part of service agreement as well as post service actions I should expect via email. He and Ron worked as a team in fulfilling my service.
Good
Kaznowski - Clarksburg, WV 26301
great service
Ater - Clarksburg, WV 26301
very informed about his job.
Great Service, gave good information on updates to current air purification system and current sales being offered.
Smith - Clarksburg, WV 26301
Both Corey and Ronnie ( who was in training ) were very professional and did their jobs well. Could not ask for better service. Corey had been our technician earlier this year and did an excellent job cleaning our outside unit and checking the system. We have always been pleased with his work performance . He’s easy to talk to and doesn’t get offended or bothered when you ask questions.
Personable, knowledgeable, and provided great overall service
Clohan - Clarksburg, WV 26301
Very happy with Epson and the service he provided
Very kind and helpful
McIntire - Clarksburg, WV 26301
Anthony was very kind and knowledgeable. He is going to get our issue fixed up
Response from Grogg's Home Services:
We are happy to hear you had a positive experience. Thanks for the amazing review.
Excellent service!
Monda - Clarksburg, WV 26301
Doug was friendly, competent, efficient and very considerate not to bring mud into the house.
Quick response.
Carey - Clarksburg, WV 26301
Great service, friendly techs
Dobbins - Clarksburg, WV 26301
Great service Fixed problem
Great Job
Straley - Clarksburg, WV 26301
Very informative, took time to explain issues good and bad and various options.
Great Service. Appreciated the honesty.
Gunter - Clarksburg, WV 26301
service call
Barnett - Clarksburg, WV 26301
Way More than Quote
Taylor - Clarksburg, WV 26301
Work was quoted at $328. Plumbers told me of unexpected/unquoted repair issues encountered during day of repair. I wanted to understand these things do happen. My quoted amount of $328 became $904… I’m an older person on a fixed income.. on the positive, repairs are guaranteed for 1 year.
Horrible
Scalise - Clarksburg, WV 26301
just tried to sell products. did not have key for lock caps that we purchased from you. used a screw from the air condition and a drill to unlock caps. don’t know if locks were damaged.
AC Repair
Collett - Clarksburg, WV 26301
Very nice gentleman, respectful and got right to work. Explained everything in detail when I didn’t understand.
Good job
Cork - Clarksburg, WV 26301
Kyle was very good and check everything to find out what was going on with AC
Great service and very knowledgeable
Tharp - Clarksburg, WV 26301
Corey did awesome at explaining everything we asked him to the best of his knowledge.
The gutys were great an got my problem solved
Boyles - Clarksburg, WV 26301
Both guys were great
Quick response and great service.
Nixon - Clarksburg, WV
Corey showed up two days early and provided a prompt solution.
Great service
Flowers - Clarksburg, WV 26301
Corey was very professional and informative to what we needed
AC UNIT
Moore - Clarksburg, WV 26301
REPAIR GUYS VERY NICE & NOLAGBLE CHECKED THE FURNACE IN WHICH ANOTHER COMPANY I HAD THERE DIDN'T DO.VERY HAPPY WITH THE SERVICE,BAD NEWS FOR ME THOUGH.
great staff
Allman - Clarksburg, WV 26301
Office staff was very helpful in rescheduling appointment. and technicians answered all my questions confidently.
Doug H.
Ignitor has failed
Josh J.
$48 per month
Doug H.
HVAC Maintenance - C
Matthew G.
HVAC Maintenance - C
James S.
$84 per month at 9.99% Fixed Rate
Doug H.
HVAC Maintenance - C
Josh J.
$247 per month for 18 Months @ 0% or $48 per month at 9.99% fixed rate
Corey B.
Found furnace to be running, flame looks very small, system operating with only a 10° temperature rise. Inlet gas pressure is 12" outlet is 3.35". Found burner orifice to be clogged, cleaned orifice, burner, and flame sensor. System operating normally with 50° temperature rise. Spoke to customer about the importance of yearly maintenance, customer is not currently a maintenance member. Quoted customer for maintenance plan and quoted potential savings.
Corey B.
Service no charge Diagnosed faulty pressure switch installed at previous visit. Replaced switch. System operating normally
Corey B.
Diagnosed failed pressure switch, switch not closing circuit when pressure switch closes. Replaced pressure switch with universal replacement. System operating normally at this time
Anthony L.
1 toilet
Corey B.
2017 Goodman furnace with failed transformer. Replaced transformer, filter is plugged, advise customer that 1" filter should be replaced every 30-60 days. Spoke to customer about the importance of yearly maintenance, quoted customer for 2system maintenance plan, customer declined as they plan to move within the next year or so.
Matthew G.
HVAC Maintenance - C
Kyle P.
Service Call Platinum Client Found lose ire connection on stat remade connection verified unit operation
Doug H.
Service No Charge Replaced screw in fuse.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion analysis.
Matthew S.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked capacitor and amperages of the system. Contactor is pitted and system is 19 years old. System uses R-22. Cleaned system thoroughly recommended replacement
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked filter. And cleaned flame sensor. Ran combustion analysis and aklso checked gas pressure.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked dehumidifier and can see where it will need a new filter after the first of the year. Cheacked humidifier it also will need a new water board after the first of the year. I also checked the remi halo. Furnace is running good at 98% efficiency.
Corey B.
Advanced Oxidation Plasma creating cell consisting of: Ionized Hydro-peroxides, Super oxide ions and Hydroxide ions.
Corey B.
arrived to find system starts up blower motor ramps up makes something noises at each stage and then kicks off after reaching high stage. not tripping limit runs for approximately one minute. reached out to train tech support went over symptoms diagnosed failed in ECM blower motor. part available locally, ran to get parts returned and installed. system operating at this time no thumping noises. did identify inadequate duct sizing for return drop. product is 20x10 allowing only 1060 CFM. 100k BTU requires minimum 1300 CFM. customer also has 1" filter, spoke to customer about upgrading filtration to Aprilaire 2210 for filter that only needs to be changed once a year. will follow up with pricing to address duct.
Matthew S.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and checked capacitor values as well as amperage’s. Recommended Plasma Air Iaq to help prevent dust and bio-growth in the system. Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked refrigerant pressures and checked capacitor values as well as amperage’s. Cleaned system thoroughly. Contactor is pitted and system uses R-22 refrigerant.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections on both units. Cleaned flame sensors Checked drains and gas pressures on both units. Replaced a 16x25x1 filter that was customers.
Corey B.
Maintenance
