Local Reviews
for Vienna, WV
Our Reviews by City
Great service
James - Vienna, WV 26105
Very helpful
Good service
Karen - Vienna, WV 26105
Great Service
Justin - Vienna, WV 26105
Travis was great. Polite, courteous, and explained everything thoroughly.
Great Service
Randy - Vienna, WV 26105
Everything went great
Thomas - Vienna, WV 26105
Excellent service!
Helen - Vienna, WV 26105
Grogg's and their technician did an excellent job of finding the problem and fixing it. They were able to schedule the service within a couple days of my call.
Perfect
St. Michael - Vienna, WV 26105
Matt and Epson showed up right on time and did excellent work. I really appreciate the team spirit with Grogg's.
Excellent Service
Randy - Vienna, WV 26105
Excelent Service
Gary - Vienna, WV 26105
Travis was very polite. He did a great job tuning up my HVAC !
Duct cleaning
Charles - Vienna, WV 26105
Excellent service
Cathrine - Vienna, WV 26105
Very professional and excellent service!
Fantastic Service
Phillip - Vienna, WV 26105
Travis was very professional and efficient as he performed the required service. Well done.
Superb Service
St. Michael - Vienna, WV 26105
Came after hours to fix a gas leak. Great job John!
Excellent!
Jason - Vienna, WV 26105
Awesome job! Travis was great!
Response from Grogg's Home Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Great Service
Elizabeth - Vienna, WV 26105
Ben was pleasant. Did a great job.
Groggs is the Greatest
St. Michael Church - Vienna, WV 26105
Always a pleasure to deal with Groggs. Great Service Techs and quick responses.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Excellent Service
John - Vienna, WV 26105
Excellent service!
Jim - Vienna, WV 26105
Very satisfied!
Service maintenance
Phyllis - Vienna, WV 26105
Matthew knowledge and personably.
Fantastic Service
McDaniel - Vienna, WV 26105
The service was fantastic. The technicians were professional, hard working and extremely polite. I was truly impressed by all of my interactions with the Groggs personnel. Well done!!
Superior Service
St. Michael Parish - Vienna, WV 26105
Grogg's has been our go to HVAC firm for the 10 years I've been pastor. Frank was our guy (may he rest in peace). The new team has stepped up and done excellent service. We are in replacement mode for Boilers and air-conditioners with the Church being 30 years old. Thanks to all the techs for their service.
Great service! Part in stock repair was done the same day I called for appointment
Riffle - Vienna, WV 26105
Great Service
Smith - Vienna, WV 26105
Just recently had mini-splits installed throughout our home. The technicians were knowledgeable, kept the space tidy, and cleaned up following the job. We appreciate their expertise and they answered all questions. The job was completed quickly and we are overall pleased with both Aaron and Rylan.
Burd Fall Visit
Burd - Vienna, WV 26105
Great work--as always.
Great service!
Stanley - Vienna, WV 26105
Technician was knowledgeable, friendly and efficient.
Benjamin W.
Performed standard hvac tune-up under current agreement. Found cracked heat exchanger on gas package unit. Scheduled a visit for quote on new system between 1-3 today. Renewed cozy plus hvac agreement. Also applied $50 off coupon from brochure.
Benjamin W.
Dead capacitor and burnt contactor not allowing ac to come one. After replacing both, ac is running smooth with good pressures and cooling.
Matthew G.
Filter drop off- AA213
Matthew G.
York split system using AA413 filter and AA700 humidifier. Replaced filter. All checks good at this time, customer is a monthly member and doesn’t need to renew.
Matthew G.
Lennox split system using 14x25x1 filter. All checks good at this time and system is operating properly. Customer is a monthly member and does not need to renew.
John B.
Ac not receiving 24 v signal to run. Stat wire going to ac was chewed through by a mouse under the porch. Ran new stat wire through crawlspace, under porch and out to unit and it is now running.
Travis W.
Performed maintenance on equipment. Recommend surge protection for system. Cleaned coil, flame sensor, burners and drain line. Changed customer provided filter. Found no issues with system at this time, all checks were good.
Travis W.
Performed anniversary check on equipment. REME Halo was not wired up correctly during install, rewired and verified that it’s working. Verified working status of surge protection as well. Changed AA413 filter and discussed comfort club with customer and benefits of having equipment checked and cleaned yearly.
Chad B.
Mid grade package
Alex G.
Performed cooling check on all systems. Found no issues. All systems are operating as they should. Hosed off all outside units. Cleaned and changed filters. Confirmed operation of all systems.
Shawn L.
Yearly heating and cooling checks on 12 year old systems. Found no issues.
Travis W.
Performed maintenance on AC. Changed AA201 filter and system is 22 years old but running properly at this time. Discussed maintenance plan renewal with customer and they will call in at later time to renew.
Shawn L.
Cooling check, everything checked out good.
Alex G.
Performed cooling check. RTU looked good and is functioning as it should. Customer said mini split was not cooling well. Outdoor unit was very dirty and plugged off. Hosed down unit and rechecked everything. Unit is now cooling well with temp drop of 22. Confirmed operation.
Matthew G.
2021 Ruud split system using AA413 filter. All checks good at this time and system is operating prop. Customer does not need to renew until February’24.
Matthew G.
2011 Amana split system using Skuttle 16x25x5 filter. Replaced filter. All checks good at this time. Customer will renew Cozy Plus HVAC plan today.
Matthew G.
2018 York split system w/ AA413 filter. All checks good at this time. Customer is a Cozy HVAC monthly member and does not need to renew.
Matthew G.
2021 Ruud split system using Aa213 filter. All checks good at this time. Customer is a Cozy Plus HVAC member and will be set to renew in November.
Travis W.
Delivered filters. Customer paid $120 in cash and did not want any change back. Mail customer receipt please.
Matthew G.
2022 York dual fuel system with HMH7 outdoor unit using AA213 filter and AA800 steam humidifier. All checks good at this time and system is operating properly. Todays visit was 1year mark from installation, customer is on a Cozy Plus HVAC plan.
John B.
Arrived to find blown fuse in furnace. Traced short to contactor in ac unit. Replaced part under warranty and replaced fuse. System is working again. Part is covered under warranty just not the labor to change out.
Benjamin W.
Renewed maintenance plan to Cozy Plus HVAC. Performed cooling maintenance. System is running smoothly with good pressures. Cleaned ac coil with water hose. Coil was very plugged up most likely due to dryer vent right next to unit. Changed AA213 filter and applied $50 off coupon from CCM Brochure.
Benjamin W.
Drain trap on Evap coil was plugged up causing overflow to drain out onto the floor.
Jordan H.
Pulled toilet in master bath and ran snake to unclog line.
John B.
Added three pounds of refrigerant to 17 yr old heil ac unit and did maintenance on system today.