Grogg’s Home Services is the company that Vienna, WV has remembered for excellent heating, air conditioning, plumbing and electrical services since 1970.
We never stop trying to give our valued Vienna, WV customers the best we have to offer for their HVAC, plumbing, electrical or home service needs. Read more in our reviews below!
Local Reviews
for Vienna, WV
Powered by Nearby NowOur Reviews by City
Really good service
Melvin - Vienna, WV
Crews were clean polite and knowledgeable. They did an awesome clean up at the end of the days
Outstanding service
Klein - Vienna, WV
We had a leak and ruin of 2 bathrooms. The problem was solved and Comquered !
Great Service!
Wharton - Vienna, WV
Routine maintenance . Great experience as always to have these gentlemen in our home! Always clean, efficient and friendly !
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service and very professional
Kincheloe - Vienna, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service! Very thorough.
Laura Proffitt - Vienna, WV
John was so kind especially because I made him wait on us and he had to work around our mess. I never expected him to arrive an hour after I called in for a service appointment. He just had a great attitude and wasn’t even irritated when my toddler kept trying to steal his tools out of his bag! He was also very efficient and took his time to explain to me what was going on.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on John and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great
Elizabeth - Vienna, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Fast and great service
Tammy - Vienna, WV
The guys are always great to work with. Have had a few different things replaced by them and have prompt and great service.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us in the future for all your other Home Services needs. Don't keep us a secret.
Great service
Gibson - Vienna, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Reports did not identify units
Peascoe - Vienna, WV
The service reports were confusing as we have two furnace-air conditioner units and a small unit. The reports did not identify which unit the several reports referred to. There appeared to be only one report for a furnace-air conditioning unit as there was only one report which referred to efficiency.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Excellent
Anil - Vienna, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Great service
Barry - Vienna, WV
Professional and informative. Could do an ad for you! Well spoken.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Barry and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Excellent Service
Angel - Vienna, WV
Grogg’s installed my new furnace in 2014 and I’m very pleased with the product. They complete annual checks of my furnace and my AC, and the service is excellent.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Rita and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Great Service and explanation.
Asbury - Vienna, WV
The service technician called in advance and arrived at the agreed upon time. Performed service and provided explanation of all activities and findings. He offered a recommendation to consider, but did not insist it was critical and didn’t push me to commit or otherwise make the correction.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Jim and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Good service
Brunicardi - Vienna, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Joe and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
High priced
Kellar - Vienna, WV
I can’t understand how I can be charged 169 dollars for a 11 dollar capacitor for one. Then want to charge another 130 a pound for Freon that I refused to get just because of that. The service personnel was here for 20 minutes to tell me I was low on Freon which I already knew and was charged 263 dollars for that and a 11 dollar capacitor. Will not ever call upon you all again or anyone else for that matter. I can and will buy what I need to self diagnose and fix from this point on. I don’t use automotive shops just for this reason too. All about sticking it up the consumers ass.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry for the inconvenience we have caused. We try and price fairly and stay competitive with the market. We hope we can make things right in the future with our other services. Have a great day.
Good Servicd.
Jefferson - Vienna, WV
good work
Phillips - Vienna, WV
prompt service
Excellent service
Calendine - Vienna, WV
Knowledgeable friendly staff
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your Home Services needs.
Efficient, a professional, Unobtrusive
Lis - Vienna, WV
Thank you for a clean, efficient installation of our new AC. The explanation of the new equipment was helpful. Very professional and personable!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your Home Services needs.
Superb service n work, great manners
Patel - Vienna, WV
Will definitely recommend
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the five star review.
Thanks for a great job. Done in timely manner. Minimum mess. Friendly technicians.
Martin - Vienna, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you Cathy for the five star review. We hope you consider Grogg's in the future for all your Home Services needs.
Good service excessive price
Seita - Vienna, WV
Good service but $350 for the call and recharge the AC seems very high.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and please consider us for all your home services needs.
Great service — very professional and helpful.
Onestinghel - Vienna, WV
A hectic and HOT Monday morning is what we were having at our house but Grogg’s came to our rescue before noon. The technician was extremely knowledgeable and very kind. It was a very efficient and successful service call. Thank you!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review. Please consider Grogg's in the future for all your home services needs.
Not pleased
Jacob Gold - Vienna, WV
My first scheduled service appt was 6/27/19. Made it clear to your company that I would appreciate a call 10 min prior to arrival so I could allow sufficient access to my home. I was called at 6:17, an hour after Groggs stated house calls were made. I proceeded to call back at 6:18, 1 minute later and no answer. The next day the office tells me that the tech was there and nobody was home. Then you can’t fit me in until Tuesday 7/2. No problem. The gentleman called me 10 min prior and I made sure he had access to home. I was at work and my wife was home. He states that outside unit needs cleaned and refrigerant needs filled. $275. I was unable to pay nearly $300 at that moment. I spoke to him and stated that I was in a meeting and to please leave an invoice for me so I could take care of it in a couple of hours. The gentleman was unwilling to accommodate me and I felt he had a pretty unprofessional tone so I asked him to leave. If that’s your policy then while I disagree with it, I respect it. My frustration comes from the fact that I was willing to pay, just unable right that instance. Also, my family has used you all many times for their 10,000 sq foot home so I would have thought maybe a little bit of understanding could have been present.
Good service, good tech
Turner - Vienna, WV
John B.
Preformed heating and cooling check.
Michael C.
Home Projects- Drywall and Flooring
Greg C.
Installation- Parkersburg
Joshua W.
Installation- Parkersburg
Draymond W.
Bath
Jason H.
Bathroom Remodle Colten Nangle And Kevin Jones
Mathew P.
Drywall And Flooring- Installation/ Repair
John B.
Preformed cooling check. Replaced capacitor and installed surge protector.
Richard M.
Ordered new fan blade and motor
Richard M.
45/5 run capacitor and service system completely
Fred E.
System is very low on refrigerant and has suspected leak in evap coil.
Draymond W.
Drywall and flooring
Epson E.
Installation- Parkersburg
Charlie H.
Plumbing Service- Water Repair
Fred E.
Found wire also shorted at furnace where 24v exits to pump. Wire was pulled far too tight. Fixed wire and system is operating properly at this time.
Charlie H.
Plumbing Service- Install new plumbing
Epson E.
Parkersburg- Installation
Josh C.
Installation- Parkersburg
John T.
Plumbing Service- water leak repair
Fred E.
Arrived and found compressor shorted to ground, t-stat wire bare and shorting, dirty condenser coil and contactor very pitted and burned. Fuse blown and transformer in furnace is likely to fail due to number of low voltage shorts. Due to excessive cost of repairs and style of refrigerant and reliability factor it may be time to think about a more efficient system.
Fred E.
Arrived and found condensate pump wire loose at wire nut. Installed wire nut and secured connection. System is operating properly at this time.
Richard M.
Clipped wire during duct mod installation yesterday. Found broken wire and repaired checked system operation.
Frank M.
Goodman
Richard M.
Installation of return duct on 2 furnaces..
Epson E.
Installation- Parkersburg