Local Reviews
for Marietta, OH
Our Reviews by City
Alisons Laundry Room Move
Sites - Marietta, OH 45750
Anthony and His Partner were the nicest professionals I have had the pleasure to meet, and work in My Home, complete two different jobs in record time, and with excellent results, including doing additional services with no questions asked! Cleaned up the work area, hauled out all refuse,leaving a clean environment!
Nice job
Waller - Marietta, OH 45750
The crew was very knowledgeable and helpful.
Through and knowledgeable
Green - Marietta, OH 45750
Great job done.
Ritchie - Marietta, OH 45750
He was very pleasant and fixed my furnace. I’m very pleased with the experience.
Great Workers
SitesAntiqueAl - Marietta, OH 45750
When Anthony and Chuck arrived at Our House, They were very polite and professional, and started right in looking the jobsite over and advising Us of the best way to get the job done, and done in the way to save time and money and to satsfy Us tge most. Very pleased!
Great customer service
Patricia - Marietta, OH 45750
Travis was very nice and took his time and checked everything.
Great Service
Swigart - Marietta, OH 45750
Great Service
Swigart - Marietta, OH 45750
Great Service
Swigart - Marietta, OH 45750
From sales to the actual install the team was professional and did great work. The issues we did have were outside of the teams control and they provided great customer service through the process.
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us this amazing review! We appreciate you business.
Travis was polite and informative
Andris - Marietta, OH 45750
My husband and I were satisfied with the job he did
Response from Grogg's Home Services:
We’re so glad you had a good experience.
Quoted , delivered , cannot ask for for more, very very efficient!, highly recommended !!!!!
Delzotto - Marietta, OH 45750
Excellent service!
Scohy - Marietta, OH 45750
AJ (the plumber) and Brook in the phone were the best!
great service, high price
Larry - Marietta, OH 45750
Wonderful technicians, Excellent work
Great service
Marshall - Marietta, OH 45750
Courteous
Great Service
Delzotto - Marietta, OH 45750
Your very lucky to have an employee like him! Especially In these times!! Your staff cares, and it reflect well for you !! take care of them your very fortunate. Our contact with your company todate has been exemplary!!
A/C and Furnace Summer Maintenance
Ensign - Marietta, OH 45750
The Technician was very courteous and professional and set my mind at ease that all was in good order. He offered to explain everything that was done and answer any questions I had. It was a pleasure to have him work on my equipment.
Extra Costs
Napier - Marietta, OH 45750
Travis was great, however the oversight on the lack of surge protectors vs warranty is on Groggs, not the customer. After paying $7000 for a new unit, I wasn’t expecting to be shelling out more cash for something you missed. Thanks
Great job!
Littler - Marietta, OH 45750
Excellent service at a fair price
Reagan - Marietta, OH 45750
Groggs technicians did a masterful job installing our new air conditioning system.
Quick response
Newman - Marietta, OH 45750
We really appreciate the quick response from Chris during our crisis. Thank you
Awesome Service
Hupp - Marietta, OH 45750
He knew what he was doing explained everything and very nice person.
Great service
McCutcheon - Marietta, OH 45750
EXCELLENT in ALL WAYS
McCauley - Marietta, OH 45750
I am very impressed, and happy with the experiences I have had with Grogg's, and especially with Jim, and with Shawn. Both were VERY friendly and knowledgeable. I look forward to future business with Grogg's........
Great service
McCutcheon - Marietta, OH 45750
Great service
Ruth - Marietta, OH 45750
Very efficient, mannerly.
Travis W.
Performed maintenance on equipment. Cleaned both systems and replaced failing capacitor on AC. Systems now are operating safely at this time. Filter size is 22-24-1 and quoted price for humidifier as one that is on system currently is not functioning and outdated. Please mail customer receipt and quote on humidifier.
Travis W.
Performed maintenance on equipment. Recommended surge protection for system. Found no issues with operation at this time. Customer renewed maintenance agreement today.
Alex G.
Customer had no heat. Flashing a code 2 for pressure switch. Inducer motor was stuck and could not turn. Removed inducer and cleaned it out. Spun freely. Tested operation. Watched for 1 heat cycle. Operated normally. flame sensor getting good signal and inducer pulling good. Informed customer of rust on burners. Unit is 17 years old.
John B.
Hvac maintenance check. Furnaces checks good. Unable to complete cooling maintenance. Capacitor for unit has failed and control board is flashing low pressure fault for low refrigerant. Customer has decided to wait on repair for now and will call back in a month or two to reschedule repair. Ac unit is 18 yrs at this point and will likely continue to have issues until unit is replaced. Customer did not wish to get an estimate for a new unit.
Matthew R.
Replace existing furnace and AC
Travis W.
Performed maintenance on equipment. Changed 16-25-1 filter and recommended surge protector for system. Found no issues at this time.
Travis W.
HVAC maintenance service visit. Performed AC maintenance on equipment. Changed 20-25-5 filter, and recommend whole home surge protection for system. All checks were good.
Shawn L.
Lennox weekend
John B.
14 yr old Goodman furnace. Removed piece of old filter from blower wheel that was causing noise. Furnace has some rusty spots throughout the unit. Unit is entering the average age of how long a unit would last (15-18 yrs). Due to the rust and wet basement unit will go out sooner than later. Replaced out of date carbon monoxide detector.
Travis W.
Performed owed maintenance check. Found failing capacitor and dirty blower wheel. Dirty blower wheel is possible cause of capacitor that is failing. Discussed repair options with customer and replaced 16-25-1 filter. Customer will keep an eye on system and call in to make repairs if it starts having issues operating.
John B.
19 yr old aire-flo furnace is over heating and cutting out on high temperature limit. Changed dirty filter and unit is still overheating with an 82 degree temperature rise. Gas pressure 2.9 inwg, combustion analysis had elevated carbon monoxide levels in flue gas(118ppm). Return duct is very dirty. Blower wheel, secondary heat exchanger, evaporator coil, and duct work would need cleaned to get furnace running within an acceptable heating range. Furnace also seems to have an issue at start up with pressure switch or control board. Draft motor kicked on for a few seconds and shut back off a couple of times before eventually stay running to close the switch. Given that furnace is past average life expectancy and high cost of repair I would recommend getting a new system installed. Estimate for quote on new equipment is scheduled Thursday feb 23rd 9-11am.
Travis W.
Performed warranty check on equipment. Changed AA213 filter and verified working status of surge protection. Renewed labor warranty agreement. Recommended air purification for home.
Chad B.
Add mini splits to basement
Travis W.
Performed anniversary check on equipment. Changed AA313 filter and verified working status of surge protection. Recommended whole home air purifier to improve indoor air quality against dust, bacteria, viruses, mold and allergens.
Epson E.
Replace existing furnace and AC
Benjamin W.
Improper venting
Greg C.
Replace existing furnace and AC
Shawn L.
After hours
Epson E.
Plan home plan
Shawn L.
Agreement
Alex G.
Repair boiler
John B.
Customer concern was furnace not reaching temp. Found thermostat was off about five degrees from set point when it cuts off signal for heat. Replaced old thermostat. Furnace is almost 30 yrs old and should be replaced soon. With the age of unit we cannot guarantee proper operation of unit. Previous technician replaced a burnt up control board. I recommend surge protection added to the furnace.
Shawn L.
Board
John B.
Warranty blower . Customer did not want maintenance plan
Shawn L.
After hours