Name: Trey Moellendick
Hometown: Vienna, WV
Favorite Aspect of My Job: Steady paychecks
Hobbies: golf, hiking, fishing
Role Model: My dad
Interesting Fact About Me: I have lost 120lbs
Best Advice to Customers: keep your filters clean
Technicians are courteous and friendly.
Trey was very helpful. Answered all my questions and offered great advice on improving efficiency of my furnace.
He was great. Explained everything very well. Nice guy. Thank you!
Technician was knowledgeable and friendly. He had the problem corrected in minutes
Trey was prompt, professional and answered my questions and concerns about checking my boiler heating system before getting into winter. I highly recommend Groggs Company and am glad to have trained service people a phone call away.
Richard did a very good job of getting my heat back on. I watched the procedure and it was very interesting what was going on with my unit that kept it from working the way it should. Big thanks to Richard. Now is not the time for no heat!
Replaced 2 bearings and main blower shaft in roof top package unit.
Needs new observer thermostat reads incorrect temperature needs ordered.
Has bad pressure switches . Sticking randomly ordered from Sid Harvey need to return ASAP to fix when switches arrive..will install eccobee3 while making final repair to system..
Checked heating system , ran combustion analyzer system exceeds system spec for efficiency and has no defects in operation at this time. Also cleaned flame sensor.
System needs new gas valve and inducer motor ASAP. System heat source has been switched to h/p only
System had control board issues would not auto stage into high fire. Replaced board under warranty
Replaced hot surface igniter and cleaned flame sensor send paper receipt in mail. 6184 volcano rd walker wv 26180..
Power off to furnace unknown cause. Amp pull correct across circuit.
Gibson furnace running when arrived but was flashing low flame sense. Removed/cleaned flame sensor and checked system operation. No longer giving flame sense issues als checked system performance and other components during visit maintenance related issue non warranty..2007 model furnace..
System is working correctly but is double breaker Ed incorrectly could be major system issue if not addressed. We installed it incorrectly
Customer had intermittent door switch
Installed filters and explained. Also found broken pipe clamp on inducer housing causing slow drip. Replaced clamp also trimmed hoses and secured. Checked for any further leakage. Mail copy in mail
Replaced inducer motor and checked furnace operation.
Replaced 2&3 way thermistors per factory recommendation checked system operation. Remember to keep minisplit filters cleaned regularly.
Clogged drain causing water to back up into furnace and cause issues removed clog and replaced downstairs filter. Still needs skuttle 2000 humidifier pad and 413 filter.
Found bad bearings and blower shaft will require 2 men when arrives asap
System plat check replaced filter and humidifier pad
Customer had light switch on furnace turned off.. also cleaned flame sensor and checked system operation. Talked about proper maintenance and filter change intervals.
2010 Lennox 2 stage gas furnace in excellent working condition. Has very poor drain system needs condensate pump, 20ft of tubing and 2â€ pvc y to install pump. Customer wanted prices on installing pump. Also spoke about possible filter upgrade and humidifier replacement
Customer complaining of strange odor during a/c operation . Explained how rapid swings in temp and humidity can cause dampness related odors will treat coil and drain pan with disinfectant when we return to perform fall maint. Check. I made office aware maint. Check is due to be completed.
Installed eco bee tstat and spoke about indoor air quality products and system age.
Offset temp in thermosatat 4 degrees also opened one register and closed one register. Customer letâ€™s system cool down at night so outside perimeter offices get colder than the hallway entry where thermostat is located
Contactor stuck closed on outdoor unit replaced
Checked both furnaces for proper operation and checked system flame sensors and heat rise replaced filters in both systems and cleaned flame sensors.
Replace battery in tstat and checked system operation. Wants checkup in spring. Needs to consider replacing system