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Rated 4.8 out of 1006 reviews

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Ben Willard

HVAC Service Technician

Rating

Reviews

Name: Ben Willard

Role Model: My brother

Interesting Fact About Me: Wrestled in College

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.5 out of 5 stars based on 2 customer reviews

Map of Vienna, WV

Polite masked repairmen—three visits because one filter was missing




Review of Grogg's Heating & Air Conditioning, Inc.

Really appreciate getting MERV 13 filters for the furnaces Have you thought of trying to improve the ventilation in schools and day cares, making CORSI boxes, or researching and obtaining quality masks for children?


Map of Marietta, OH

Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Benjamin W.

Benjamin W.

Near 2nd Ave, Vienna, WV 26105
Benjamin W.

Benjamin W.

Service Call Platinum Client: performed routine maintenance on heating and cooling systems (2 ac 2 furnaces). All 4 systems are operating properly and efficiently at this time. Some shrubs and vines growing up around outdoor units. Removed those from around the coils and base of the units. the customer still needs a 413 filter, but we are currently out of stock. deliver and collect payment for the filter when in stock.

Near Greenmont Pl, Vienna, WV 26105
Vienna, WV - Service Call Platinum Client: performed routine maintenance on heating and cooling systems (2 ac 2 furnaces). All 4 systems are operating properly and efficiently at this time. Some shrubs and vines growing up around outdoor units. Removed those from around the coils and base of the units. the customer still needs a 413 filter, but we are currently out of stock. deliver and collect payment for the filter when in stock.
Benjamin W.

Benjamin W.

Service Call After Hours Fee: no cooling. No codes or issues were found on indoor and outdoor boards. The only error codes thrown were server and router connection. Reset equipment and system reconnected to wifi and is running with no issue at this time.

Near Windsor Dr, Mineral Wells, WV 26150
Mineral Wells, WV - Service Call After Hours Fee: no cooling. No codes or issues were found on indoor and outdoor boards. The only error codes thrown were server and router connection. Reset equipment and system reconnected to wifi and is running with no issue at this time.
Benjamin W.

Benjamin W.

Service Call After Hours Fee: fuse blowing in call for cooling. Wire nut on outdoor low voltage came off allowing contact to body of ac. tightened wore nut and used electrical tape to ensure hold. The system is running properly now. customer supplied a new 24v 3amp fuse.

Near 4th Ave, Parkersburg, WV 26101
Parkersburg, WV - Service Call After Hours Fee: fuse blowing in call for cooling. Wire nut on outdoor low voltage came off allowing contact to body of ac. tightened wore nut and used electrical tape to ensure hold. The system is running properly now. customer supplied a new 24v 3amp fuse.
Benjamin W.

Benjamin W.

Service Call Fee: no cooling or blower activation from safety shut-off switch in the attic drain pan. evap coil drain plugged causing drip into the drain pan. The drain pan was also plugged, not allowing the pan to drain excess water. Cleared coil and pan drains with air and wet vac. The system is running and draining properly now. The pan drain runs underneath the supply trunk, causing a bad slope and slow drainage. Recommend condensate pump if the issue happens again.

Near Winding Rd, Parkersburg, WV 26104
Parkersburg, WV - Service Call Fee: no cooling or blower activation from safety shut-off switch in the attic drain pan. evap coil drain plugged causing drip into the drain pan. The drain pan was also plugged, not allowing the pan to drain excess water. Cleared coil and pan drains with air and wet vac. The system is running and draining properly now. The pan drain runs underneath the supply trunk, causing a bad slope and slow drainage. Recommend condensate pump if the issue happens again.
Benjamin W.

Benjamin W.

Service Call After Hours Fee no fan activation on the air conditioner. ac in rough shape, with a corrosion hole in the coil. missing fins on the front most likely from dog urine. suggest replacing. bad capacitor. replaced capacitor and ac now running fine.

Near 33rd St, Vienna, WV 26105
Vienna, WV - Service Call After Hours Fee no fan activation on the air conditioner. ac in rough shape, with a corrosion hole in the coil. missing fins on the front most likely from dog urine. suggest replacing. bad capacitor. replaced capacitor and ac now running fine.
Benjamin W.

Benjamin W.

Service Call Fee: arrived to find no activation of furnace or ac. tracked high voltage issue back to a breaker box with neutral and ground reversed. also bad transformer at the circuit board. corrected the reversed wires and replaced the transformer. the test ran the system for heat and cooling. both systems operating now. ac is 28 years old and in very rough shape. would suggest replacing sooner than later.

Near 33rd St, Parkersburg, WV 26104
Parkersburg, WV - Service Call Fee: arrived to find no activation of furnace or ac. tracked high voltage issue back to a breaker box with neutral and ground reversed. also bad transformer at the circuit board. corrected the reversed wires and replaced the transformer. the test ran the system for heat and cooling. both systems operating now. ac is 28 years old and in very rough shape. would suggest replacing sooner than later.
Benjamin W.

Benjamin W.

Service Call Platinum Client: no cooling. bad burnout on contactor due to power surge. replaced contactor and installed 240v surge protection. the system is now operating properly.

Near Maple Dr, Williamstown, WV 26187
Williamstown, WV - Service Call Platinum Client: no cooling. bad burnout on contactor due to power surge. replaced contactor and installed 240v surge protection. the system is now operating properly.
Benjamin W.

Benjamin W.

Maintenance visit

Near Tick Ridge Rd, Vincent, OH 45784
Vincent, OH - Maintenance visit
Benjamin W.

Benjamin W.

Service Call

Near T1409, Marietta, OH 45750
Marietta, OH - Service Call
Benjamin W.

Benjamin W.

service call

Near 30th St, Parkersburg, WV 26104
Parkersburg, WV - service call
Benjamin W.

Benjamin W.

Replaced CONDENSER FAN BLADE

Near Court St, Elizabeth, WV 26143
Elizabeth, WV - Replaced CONDENSER FAN BLADE
Benjamin W.

Benjamin W.

Commercial Service Fee: compressor overheating, shutting the system off. found the system was low on r22 after cooling off the compressor. the system ran for about 15 minutes until overheating again. The outdoor coil is clean but restricted due to fins being pressed in. cooled compressor with water while charging, the system ran well for about 20 minutes before overheating again. 60 amp 3phase breaker on a 40amp max. multiple ac units are all very close to each other. scheduled lead for replacement between 1-3 pm.

Near Market St, Parkersburg, WV 26101
Parkersburg, WV - Commercial Service Fee: compressor overheating, shutting the system off. found the system was low on r22 after cooling off the compressor. the system ran for about 15 minutes until overheating again. The outdoor coil is clean but restricted due to fins being pressed in. cooled compressor with water while charging, the system ran well for about 20 minutes before overheating again. 60 amp 3phase breaker on a 40amp max. multiple ac units are all very close to each other. scheduled lead for replacement between 1-3 pm.
Benjamin W.

Benjamin W.

Installed new ptac units.

Near Paden City, WV 26159
Paden City, WV - Installed new ptac units.
Benjamin W.

Benjamin W.

Service Call provided

Near County House Ln, Marietta, OH 45750
Marietta, OH - Service Call provided
Benjamin W.

Benjamin W.

Near County House Ln, Marietta, OH 45750
Benjamin W.

Benjamin W.

Service Call Fee: ac not cooling. Found the unit low on refrigerant. The customer mentioned that it had been recharged and the motor had been replaced in the past. The customer is speaking with his wife about replacement options before making any decision moving forward.

Near Palmer Dr, Fairmont, WV 26554
Benjamin W.

Benjamin W.

Service Call Platinum Client: found system low on r22. Added 2lbs 12oz. Subcooling, superheat, and temperature drop are correct. the system is operating properly now.

Near Morgantown Ave, Fairmont, WV 26554
Benjamin W.

Benjamin W.

Service Call Fee: AC not cooing well. only 10⁰F temp drop indoor upon arrival. found subcooling below factory specs. added 9oz of refrigerant. subcooling is perfect for factory specs now. 17⁰F temp drop indoor now.

Near Nora St, Parkersburg, WV 26101
Benjamin W.

Benjamin W.

Performed heating and cooling maintenance for customer

Near Fairview Ave, Parkersburg, WV 26104
Benjamin W.

Benjamin W.

Furnace making loud noise in fan operation. The blower wheel is damaged. Ordered new warranty blower wheel.

Near Brackenridge Rd, Vincent, OH 45784
Benjamin W.

Benjamin W.

HVAC SERVICE - INSTALLED REME HALO

Near 26th St, Parkersburg, WV 26104
Benjamin W.

Benjamin W.

Technician performed heating maintenance and supplied filter replacement.

Near Dickens Dr, Mineral Wells, WV 26150
Benjamin W.

Benjamin W.

Work performed under Quality Pledge

Near Holly St, Marietta, OH 45750
Benjamin W.

Benjamin W.

Service Technician performed diagnostic on furnace.

Near River Rd, Vienna, WV 26105

Undeniably Good Reviews SINCE 1970

Super Install Technicians Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership. Dave Mineral Wells
New installation Team did a very professional job. Cleaned up everything and units worked as advertised by salesman. Would recommend this team to do your installation. Thanks for a seamless job. Wines Mineral Wells
Good service, friendly people. We like John and his helper. They come when we call and need help. Very friendly and caring. They like our dog too. Delaney Belpre
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