Name: John Burchett
Favorite Aspect of My Job: knowing how to work on my own equipment
Hobbies: Disc golf
Role Model: Mom
Interesting Fact About Me: Born in Germany
Best Advice to Customers: pay your taxes
Very knowledgeable and professional, completed the task in great time
Quick call out quick parts replacement and quick install. Couldn’t ask for more.
Didn't have part needed to fix leak under air cond. coil and was back ordered and I asked if they could take one out of one of the units they had in stock and they did and now it is fixed.
He explained what he did to fix the problem
Good experience with Groggs HVAC. Technician was honest, fair, and did his job well. Excellent customer service with Groggs.
Seem like the air conditioner was producing enough cool air. Last time we had it service (not by your company) the filled it had a hole in the line had to refill it charged us for both. It is nice to know there are companies out there that don't rip off their customers. Service was great!
Very friendly and nice staff. Arrived on time, completed thorough service. Communicated each process of the service and price. Very satisfied and pleased with the service
They came in diagnosed the problem and in no time fixed it. Good job!
PERFORMED AFTER HOURS SERVICE CALL
PERFORMED HVAC SERVICE FOR CUSTOMER
PERFORMED HVAC MAINTENANCE
Service Call Platinum Client- performed a cooling check on both systems, changed filters, and explained the operation of the thermostat to the customer.
Service Call Platinum Client- maintenance check on HVAC system. Changed filter and customer-provided water panel.
Service Call Platinum Client- cooling unit outside was locked out on code L1( low pressure cut out) due to a very dirty air filter at the air handler. Cleaned washable filter and reset the system. Took a hose and cleaned coil and drop suction pressure down to 135 also increased temperature drop to 20 degrees—cleaned drain. Inspection inside the cabinet of the air handler shows rust due to a dirty drain line and likely coil freezing up from poor airflow from the dirty filter. Signing customers up on a maintenance plan to help avoid things like this from happening in the future.
Found condenser coil clogged - cleaned with coil chemicals and system operating properly
Performed maintenance on furnace and AC for customer
Diagnosis of humidifier - changed water panel
Diagnosis on furnace - all checks are good
Tech replaced ignitor on a 2009 model trane furnace
HVAC Warranty Service
Technician replaced thermostat aprilaire 8476
Diagnostics on humidifier and carbon monoxide detectors
Diagnostics of Furnace Cleaning a test of flame sensor
HVAC Service evaluation of furnace - scheduled estimate for replacement
HVAC Service - ran combustion analysis and customer is getting estimate for new furnace due to CO present in the home
Replacement of Gas Valve
HVAC SERVICE - REPLACED SOME DUCT
Completed Warranty Inducer Motor installation.
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