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Rated 4.8 out of 1006 reviews

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John Burchett

HVAC Service Technician

Rating

Reviews

Name: John Burchett

Hometown: Parkersburg

Favorite Aspect of My Job: knowing how to work on my own equipment

Hobbies: Disc golf

Role Model: Mom

Interesting Fact About Me: Born in Germany

Best Advice to Customers: pay your taxes

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.8 out of 5 stars based on 85 customer reviews

Map of Bridgeport, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Parkersburg, WV

Quick Response




Review of Grogg's Heating & Air Conditioning, Inc.

It was fixed the same day I called....which is fantastic for someone who doesn't like this humidity.


Map of Washington, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Very knowledgeable and professional, completed the task in great time


Map of Parkersburg, WV

Fix furnace




Review of Grogg's Heating & Air Conditioning, Inc.

Quick call out quick parts replacement and quick install. Couldn’t ask for more.


Map of Saint Marys, WV

Wonderful repair men




Review of Grogg's Heating & Air Conditioning, Inc.

Didn't have part needed to fix leak under air cond. coil and was back ordered and I asked if they could take one out of one of the units they had in stock and they did and now it is fixed.


Map of Vienna, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

He explained what he did to fix the problem


Map of Belpre, OH

Straightforward and fair!




Review of Grogg's Heating & Air Conditioning, Inc.

Good experience with Groggs HVAC. Technician was honest, fair, and did his job well. Excellent customer service with Groggs.


Map of Marietta, OH

fast,friendly service




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Little Hocking, OH

Fantastic Service!!!!!




Review of Grogg's Heating & Air Conditioning, Inc.

Seem like the air conditioner was producing enough cool air. Last time we had it service (not by your company) the filled it had a hole in the line had to refill it charged us for both. It is nice to know there are companies out there that don't rip off their customers. Service was great!


Map of Parkersburg, WV

Great Service. Tech was very polite.




Review of Grogg's Heating & Air Conditioning, Inc.


John B.

John B.

Near Bridgeport, WV 26330
John B.

John B.

Service Call Platinum Client-2018 revolve ac unit low on charge. Added 2lbs of r410a to the system. The customer has issues with the furnace as well.

Near Virginia St, Waverly, WV 26184
Waverly, WV - Service Call Platinum Client-2018 revolve ac unit low on charge. Added 2lbs of r410a to the system. The customer has issues with the furnace as well.
John B.

John B.

Near Paddock Green Dr, Parkersburg, WV 26104
John B.

John B.

Near S Sixth St, Parkersburg, WV 26101
John B.

John B.

Service Call Fee:2004 ac/1995 furnace. Ac low on refrigerant, capacitor weak, contactor in poor shape, blower wheel dirty, evaporator coil dirty, and clogged drain line. The estimate for repair is almost $1300. Given the age and condition of equipment, I would recommend the replacement of equipment versus repair. The customer is getting an estimate on Monday.

Near Pleasant Hill, Murraysville, WV 26164
Murraysville, WV - Service Call Fee:2004 ac/1995 furnace. Ac low on refrigerant, capacitor weak, contactor in poor shape, blower wheel dirty, evaporator coil dirty, and clogged drain line. The estimate for repair is almost $1300. Given the age and condition of equipment, I would recommend the replacement of equipment versus repair. The customer is getting an estimate on Monday.
John B.

John B.

anniversary check

Near Tucker Creek Rd, Elizabeth, WV 26143
Elizabeth, WV - anniversary check
John B.

John B.

Service Call Platinum Client- the pump was in working order when I arrived. The customer had removed a bunch of gunk out of the pump before I got here, and the drain tube for the humidifier was not set in the pump correctly. Wiped water up off the floor and checked the pump for any leaks. The refrigerant level of the system is good. The drain is clear. There is still a little residual water coming from under the unit that will dry up soon. Added a metal brace in the filter rack to keep the filter from falling.

Near Grant Hill Rd, Davisville, WV 26142
Davisville, WV - Service Call Platinum Client- the pump was in working order when I arrived. The customer had removed a bunch of gunk out of the pump before I got here, and the drain tube for the humidifier was not set in the pump correctly. Wiped water up off the floor and checked the pump for any leaks. The refrigerant level of the system is good. The drain is clear. There is still a little residual water coming from under the unit that will dry up soon. Added a metal brace in the filter rack to keep the filter from falling.
John B.

John B.

Service Call Platinum Client- 2002 nordyne ac had a failed capacitor. Replaced capacitor (35+5) and cleaned out dirty condenser coil. High head pressure from dirty coil is likely what killed the capacitor. Explained to the customer that the fan motor may go bad on the condenser as well. The furnace is from 1997 and the blower compartment is VERY dirty. The compartment and blower wheel should be cleaned if the customer plans to keep using equipment for a while. Given the age and condition of the equipment, I would recommend looking into replacing the system.

Near 19th Ave, Parkersburg, WV 26101
Parkersburg, WV - Service Call Platinum Client- 2002 nordyne ac had a failed capacitor. Replaced capacitor (35+5) and cleaned out dirty condenser coil. High head pressure from dirty coil is likely what killed the capacitor. Explained to the customer that the fan motor may go bad on the condenser as well. The furnace is from 1997 and the blower compartment is VERY dirty. The compartment and blower wheel should be cleaned if the customer plans to keep using equipment for a while. Given the age and condition of the equipment, I would recommend looking into replacing the system.
John B.

John B.

Service Call Fee: multiple issues found at the residence. The basement furnace is putting out high levels of carbon monoxide. The left burner has a yellow flame while the other three have a blue one. The drain line for the basement unit was clogged causing the drain pan to overfill. Cutline to clear the drain and cleaned out condensate pump. The upstairs furnace had a dirty flame sensor keeping the burners from burning. Cleaned sensor. combustion analysis came back fine for the upstairs furnace. The customer had ac charged a few months back by someone else. The upstairs unit is already low on refrigerant. The capacitor on ac unit downstairs is testing weak on the fan side. The customer declined repair of capacitor and refrigerant at this time. The customer is getting an estimate right now for replacing the furnace in the basement.

Near Market St, Parkersburg, WV 26101
Parkersburg, WV - Service Call Fee: multiple issues found at the residence. The basement furnace is putting out high levels of carbon monoxide. The left burner has a yellow flame while the other three have a blue one. The drain line for the basement unit was clogged causing the drain pan to overfill. Cutline to clear the drain and cleaned out condensate pump. The upstairs furnace had a dirty flame sensor keeping the burners from burning. Cleaned sensor. combustion analysis came back fine for the upstairs furnace. The customer had ac charged a few months back by someone else. The upstairs unit is already low on refrigerant. The capacitor on ac unit downstairs is testing weak on the fan side. The customer declined repair of capacitor and refrigerant at this time. The customer is getting an estimate right now for replacing the furnace in the basement.
John B.

John B.

service call

Near New England Ridge Rd, Washington, WV 26181
Washington, WV - service call
John B.

John B.

Service Call Fee:2018 Goodman ac unit. The compressor was not running due to a failed capacitor. The system has a 5-year parts warranty. Replaced capacitor under warranty. The condenser coil needs to be cleaned. The customer has elected to clean themselves. The customer is not interested in the maintenance plan at this time

Near C804, Vincent, OH 45784
Vincent, OH - Service Call Fee:2018 Goodman ac unit. The compressor was not running due to a failed capacitor. The system has a 5-year parts warranty. Replaced capacitor under warranty. The condenser coil needs to be cleaned. The customer has elected to clean themselves. The customer is not interested in the maintenance plan at this time
John B.

John B.

Service Call Platinum Client- water is leaking from evaporator coil drain pans for both units. They are both heavily rusted due to age (1994). Unit on the back right side was low on refrigerant, added 2 lbs of r22 to the system to get correct levels. The system still leaking water. Evaporator coil and pans would need to be replaced to eliminate water leaks. I strongly advise against repair due to cost and age of equipment. The customer is going on vacation and will decide on getting an estimate for replacement after they return

Near Dupont Rd, Washington, WV 26181
Washington, WV - Service Call Platinum Client- water is leaking from evaporator coil drain pans for both units. They are both heavily rusted due to age (1994). Unit on the back right side was low on refrigerant, added 2 lbs of r22 to the system to get correct levels. The system still leaking water. Evaporator coil and pans would need to be replaced to eliminate water leaks. I strongly advise against repair due to cost and age of equipment. The customer is going on vacation and will decide on getting an estimate for replacement after they return
John B.

John B.

Service Call After Hours Fee- replaced failed contactor. The customer is already scheduled for maintenance at the beginning of July.

Near Westwood Dr, Parkersburg, WV 26101
Parkersburg, WV - Service Call After Hours Fee- replaced failed contactor. The customer is already scheduled for maintenance at the beginning of July.
John B.

John B.

PERFORMED AFTER HOURS SERVICE CALL

Near Wakefield Dr, Washington, WV 26181
John B.

John B.

PERFORMED HVAC SERVICE FOR CUSTOMER

Near Co Rte 14/1, Mineral Wells, WV 26150
John B.

John B.

PERFORMED HVAC MAINTENANCE

Near Millstone Ln, Parkersburg, WV 26104
John B.

John B.

Service Call Platinum Client- performed a cooling check on both systems, changed filters, and explained the operation of the thermostat to the customer.

Near Ashley Ln, Mineral Wells, WV 26150
John B.

John B.

Service Call Platinum Client- maintenance check on HVAC system. Changed filter and customer-provided water panel.

Near Mountain View Rd, Bridgeport, WV 26330
John B.

John B.

Service Call Platinum Client- cooling unit outside was locked out on code L1( low pressure cut out) due to a very dirty air filter at the air handler. Cleaned washable filter and reset the system. Took a hose and cleaned coil and drop suction pressure down to 135 also increased temperature drop to 20 degrees—cleaned drain. Inspection inside the cabinet of the air handler shows rust due to a dirty drain line and likely coil freezing up from poor airflow from the dirty filter. Signing customers up on a maintenance plan to help avoid things like this from happening in the future.

Near Westwood Landings Rd, Parkersburg, WV 26101
John B.

John B.

Found condenser coil clogged - cleaned with coil chemicals and system operating properly

Near Dudley Ave, Parkersburg, WV 26101
John B.

John B.

Performed maintenance on furnace and AC for customer

Near Pearcy Ave, Parkersburg, WV 26101
John B.

John B.

Diagnosis of humidifier - changed water panel

Near 28th St, Vienna, WV 26105
John B.

John B.

Diagnosis on furnace - all checks are good

Near Charles Dr, Vienna, WV 26105
John B.

John B.

Tech replaced ignitor on a 2009 model trane furnace

Near Hocking Rd, Belpre, OH 45714
John B.

John B.

HVAC SERVICE

Near Oak Tree Ln, Belpre, OH 45714

Undeniably Good Reviews SINCE 1970

Super Install Technicians Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership. Dave Mineral Wells
New installation Team did a very professional job. Cleaned up everything and units worked as advertised by salesman. Would recommend this team to do your installation. Thanks for a seamless job. Wines Mineral Wells
Good service, friendly people. We like John and his helper. They come when we call and need help. Very friendly and caring. They like our dog too. Delaney Belpre
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