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Rated 4.8 out of 1025 reviews

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John Burchett

John Burchett

HVAC Service Technician

Rating

Reviews

Name: John Burchett

Hometown: Parkersburg

Favorite Aspect of My Job: knowing how to work on my own equipment

Hobbies: Disc golf

Role Model: Mom

Interesting Fact About Me: Born in Germany

Best Advice to Customers: pay your taxes

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.8 out of 5 stars based on 86 customer reviews

Map of Vincent, OH

Love Grogg’s




Review of Grogg's Heating & Air Conditioning, Inc.

I have used Grogg’s many times at different homes and for all kind of installations. They are always courteous, informative and efficient. They answer my questions without getting annoyed My only suggestion is that when they walk through the house with mud on their boots, that they wear booties over them. I should have made the request when they got there but I didn’t think about it.


Map of Bridgeport, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Parkersburg, WV

Quick Response




Review of Grogg's Heating & Air Conditioning, Inc.

It was fixed the same day I called....which is fantastic for someone who doesn't like this humidity.


Map of Washington, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Very knowledgeable and professional, completed the task in great time


Map of Parkersburg, WV

Fix furnace




Review of Grogg's Heating & Air Conditioning, Inc.

Quick call out quick parts replacement and quick install. Couldn’t ask for more.


Map of Saint Marys, WV

Wonderful repair men




Review of Grogg's Heating & Air Conditioning, Inc.

Didn't have part needed to fix leak under air cond. coil and was back ordered and I asked if they could take one out of one of the units they had in stock and they did and now it is fixed.


Map of Vienna, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

He explained what he did to fix the problem


Map of Belpre, OH

Straightforward and fair!




Review of Grogg's Heating & Air Conditioning, Inc.

Good experience with Groggs HVAC. Technician was honest, fair, and did his job well. Excellent customer service with Groggs.


Map of Marietta, OH

fast,friendly service




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Little Hocking, OH

Fantastic Service!!!!!




Review of Grogg's Heating & Air Conditioning, Inc.

Seem like the air conditioner was producing enough cool air. Last time we had it service (not by your company) the filled it had a hole in the line had to refill it charged us for both. It is nice to know there are companies out there that don't rip off their customers. Service was great!


John B.

John B.

Service Call Platinum Client- 2015 nordyne mobile home furnace has multiple issues. When gas valve opens for ignition it make an awful noise and sometimes gets stuck and continues making that noise. Also the board flashes low flame sense. The roof jack wasn’t replaced when this furnace was put in. There is a draft that comes in and is causing the low flame sense issue. Estimate repair cost for those two items are $1200-$2000. Furnace is not in great shape overall. Inside the unit is very dirty. I am awaiting a call back from supplier to hear on warranty status and part availability for gas valve. Customer has also requested an estimate to replace the furnace that would include changing out the roof jack with it. Estimate is scheduled tomorrow 3-5.

Near Mill View Dr, Parkersburg, WV 26104
Parkersburg, WV - Service Call Platinum Client- 2015 nordyne mobile home furnace has multiple issues. When gas valve opens for ignition it make an awful noise and sometimes gets stuck and continues making that noise. Also the board flashes low flame sense. The roof jack wasn’t replaced when this furnace was put in. There is a draft that comes in and is causing the low flame sense issue. Estimate repair cost for those two items are $1200-$2000. Furnace is not in great shape overall. Inside the unit is very dirty. I am awaiting a call back from supplier to hear on warranty status and part availability for gas valve. Customer has also requested an estimate to replace the furnace that would include changing out the roof jack with it. Estimate is scheduled tomorrow 3-5.
John B.

John B.

Performed heating and cooling preventative maintenance

Near Newbury Rd, Coolville, OH 45723
Coolville, OH - Performed heating and cooling preventative maintenance
John B.

John B.

Description of work performed for Warranty Customer- return visit to replace inducer motor under warranty.

Near Greenwood Dr, Williamstown, WV 26187
Williamstown, WV - Description of work performed for Warranty Customer- return visit to replace inducer motor under warranty.
John B.

John B.

Description of work performed for Warranty Customer- return visit to replace inducer motor under warranty.

Near Lakewood Cir, Washington, WV 26181
Washington, WV - Description of work performed for Warranty Customer- return visit to replace inducer motor under warranty.
John B.

John B.

Performed heating and cooling preventative maintenance

Near Oak Ln, Washington, WV 26181
Washington, WV - Performed heating and cooling preventative maintenance
John B.

John B.

Service Call Platinum Client- customer recently had gas turned back on at the residence. They thought we needed to light the pilot. Both furnaces use hot surface ignitors. Changes filters in both. Had to remove draft motor for the Lennox furnace to remove debris that had fallen in it. Combustion analysis tested good on both furnaces. House is empty and customer has requested thermostats set to 60 degrees.

Near 2nd Ave, Vienna, WV 26105
Vienna, WV - Service Call Platinum Client- customer recently had gas turned back on at the residence. They thought we needed to light the pilot. Both furnaces use hot surface ignitors. Changes filters in both. Had to remove draft motor for the Lennox furnace to remove debris that had fallen in it. Combustion analysis tested good on both furnaces. House is empty and customer has requested thermostats set to 60 degrees.
John B.

John B.

CRITTER REMOVAL FROM EQUIP

Near Brettwood Dr, Washington, WV 26181
Washington, WV - CRITTER REMOVAL FROM EQUIP
John B.

John B.

Service Call Platinum Client- system was having intermittent issues with low heat pressure switch. Checked vent and drain to ensure they were clear. Picked up a new pressure switch cluster under warranty and changed out. System is functioning properly again. Also during investigation I found the transformer for the reme halo had failed. Discarded transformer and wired halo directly to board at R&C to apply 24v and got halo working again.

Near Nicholson Ln, Parkersburg, WV 26101
Parkersburg, WV - Service Call Platinum Client- system was having intermittent issues with low heat pressure switch. Checked vent and drain to ensure they were clear. Picked up a new pressure switch cluster under warranty and changed out. System is functioning properly again. Also during investigation I found the transformer for the reme halo had failed. Discarded transformer and wired halo directly to board at R&C to apply 24v and got halo working again.
John B.

John B.

Service Call Fee:1996 comfortmaker furnace in the attic was not receiving a call for heat from the thermostat. Replaced faulty thermostat and system is functioning again. Combustion analysis check came back good. Customer could benefit from maintenance on equipment.

Near Rosemont Ave, Clarksburg, WV 26301
Clarksburg, WV - Service Call Fee:1996 comfortmaker furnace in the attic was not receiving a call for heat from the thermostat. Replaced faulty thermostat and system is functioning again. Combustion analysis check came back good. Customer could benefit from maintenance on equipment.
John B.

John B.

Service Call Platinum Client- vent pipe was leaking water at elbow pipe connection. Cut pip and pulled out pipe. Allied primer and pipe glue to pipe and elbow. Reattached and added furnco. Informed customer to leave system off for at least 2 hours to allow the glue to cure.

Near 31st St, Parkersburg, WV 26104
Parkersburg, WV - Service Call Platinum Client- vent pipe was leaking water at elbow pipe connection. Cut pip and pulled out pipe. Allied primer and pipe glue to pipe and elbow. Reattached and added furnco. Informed customer to leave system off for at least 2 hours to allow the glue to cure.
John B.

John B.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed air filter and water panel for humidifier. Tested humidifier operation. Checked combustion analysis, gas pressure, amp draws, and temperature rise. Cleaned drains and flame sensor. Added surge protector on furnace. Furnace is in good working order.

Near Wyndemere Way, Parkersburg, WV 26105
Parkersburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Changed air filter and water panel for humidifier. Tested humidifier operation. Checked combustion analysis, gas pressure, amp draws, and temperature rise. Cleaned drains and flame sensor. Added surge protector on furnace. Furnace is in good working order.
John B.

John B.

Estimate for replacement has been scheduled for tomorrow. Customer also needs plumbing work done, we’ve got the, scheduled for next Wednesday 12-5.

Near 32nd St, Vienna, WV 26105
Vienna, WV - Estimate  for replacement has been scheduled for tomorrow. Customer also needs plumbing work
 done, we’ve got the, scheduled for next Wednesday 12-5.
John B.

John B.

Work performed under GHAC Quality Pledge: furnace was not receiving a signal from the thermostat. Found that the pull tab for the condensate pump had not been pulled out. When the pump is filled with water it cuts the signal to the furnace. Removed tab and pump started working along with the furnace. Adjusted gas pressure down a tad from 3.5 to 3.3 in wg.

Near Veto Rd, Vincent, OH 45784
Vincent, OH - Work performed under GHAC Quality Pledge: furnace was not receiving a signal from the thermostat. Found that the pull tab for the condensate pump had not been pulled out. When the pump is filled with water it cuts the signal to the furnace. Removed tab and pump started working along with the furnace. Adjusted gas pressure down a tad from 3.5 to 3.3 in wg.
John B.

John B.

Furnace and ac check good. The condenser coil is slightly dirty with what appears to be pet hair. Removed reme halo and patched hole. Changed dirty filter. The customer is selling the home and they are not interested in getting maintenance.

Near River Rd, Vienna, WV 26105
Vienna, WV - Furnace and ac check good. The condenser coil is slightly dirty with what appears to be pet hair. Removed reme halo and patched hole. Changed dirty filter. The customer is selling the home and they are not interested in getting maintenance.
John B.

John B.

Near Bridgeport, WV 26330
John B.

John B.

Service Call Platinum Client-2018 revolve ac unit low on charge. Added 2lbs of r410a to the system. The customer has issues with the furnace as well.

Near Virginia St, Waverly, WV 26184
Waverly, WV - Service Call Platinum Client-2018 revolve ac unit low on charge. Added 2lbs of r410a to the system. The customer has issues with the furnace as well.
John B.

John B.

Near Paddock Green Dr, Parkersburg, WV 26104
John B.

John B.

Near S Sixth St, Parkersburg, WV 26101
John B.

John B.

Service Call Fee:2004 ac/1995 furnace. Ac low on refrigerant, capacitor weak, contactor in poor shape, blower wheel dirty, evaporator coil dirty, and clogged drain line. The estimate for repair is almost $1300. Given the age and condition of equipment, I would recommend the replacement of equipment versus repair. The customer is getting an estimate on Monday.

Near Pleasant Hill, Murraysville, WV 26164
Murraysville, WV - Service Call Fee:2004 ac/1995 furnace. Ac low on refrigerant, capacitor weak, contactor in poor shape, blower wheel dirty, evaporator coil dirty, and clogged drain line. The estimate for repair is almost $1300. Given the age and condition of equipment, I would recommend the replacement of equipment versus repair. The customer is getting an estimate on Monday.
John B.

John B.

anniversary check

Near Tucker Creek Rd, Elizabeth, WV 26143
Elizabeth, WV - anniversary check
John B.

John B.

Service Call Platinum Client- the pump was in working order when I arrived. The customer had removed a bunch of gunk out of the pump before I got here, and the drain tube for the humidifier was not set in the pump correctly. Wiped water up off the floor and checked the pump for any leaks. The refrigerant level of the system is good. The drain is clear. There is still a little residual water coming from under the unit that will dry up soon. Added a metal brace in the filter rack to keep the filter from falling.

Near Grant Hill Rd, Davisville, WV 26142
Davisville, WV - Service Call Platinum Client- the pump was in working order when I arrived. The customer had removed a bunch of gunk out of the pump before I got here, and the drain tube for the humidifier was not set in the pump correctly. Wiped water up off the floor and checked the pump for any leaks. The refrigerant level of the system is good. The drain is clear. There is still a little residual water coming from under the unit that will dry up soon. Added a metal brace in the filter rack to keep the filter from falling.
John B.

John B.

Service Call Platinum Client- 2002 nordyne ac had a failed capacitor. Replaced capacitor (35+5) and cleaned out dirty condenser coil. High head pressure from dirty coil is likely what killed the capacitor. Explained to the customer that the fan motor may go bad on the condenser as well. The furnace is from 1997 and the blower compartment is VERY dirty. The compartment and blower wheel should be cleaned if the customer plans to keep using equipment for a while. Given the age and condition of the equipment, I would recommend looking into replacing the system.

Near 19th Ave, Parkersburg, WV 26101
Parkersburg, WV - Service Call Platinum Client- 2002 nordyne ac had a failed capacitor. Replaced capacitor (35+5) and cleaned out dirty condenser coil. High head pressure from dirty coil is likely what killed the capacitor. Explained to the customer that the fan motor may go bad on the condenser as well. The furnace is from 1997 and the blower compartment is VERY dirty. The compartment and blower wheel should be cleaned if the customer plans to keep using equipment for a while. Given the age and condition of the equipment, I would recommend looking into replacing the system.
John B.

John B.

Service Call Fee: multiple issues found at the residence. The basement furnace is putting out high levels of carbon monoxide. The left burner has a yellow flame while the other three have a blue one. The drain line for the basement unit was clogged causing the drain pan to overfill. Cutline to clear the drain and cleaned out condensate pump. The upstairs furnace had a dirty flame sensor keeping the burners from burning. Cleaned sensor. combustion analysis came back fine for the upstairs furnace. The customer had ac charged a few months back by someone else. The upstairs unit is already low on refrigerant. The capacitor on ac unit downstairs is testing weak on the fan side. The customer declined repair of capacitor and refrigerant at this time. The customer is getting an estimate right now for replacing the furnace in the basement.

Near Market St, Parkersburg, WV 26101
Parkersburg, WV - Service Call Fee: multiple issues found at the residence. The basement furnace is putting out high levels of carbon monoxide. The left burner has a yellow flame while the other three have a blue one. The drain line for the basement unit was clogged causing the drain pan to overfill. Cutline to clear the drain and cleaned out condensate pump. The upstairs furnace had a dirty flame sensor keeping the burners from burning. Cleaned sensor. combustion analysis came back fine for the upstairs furnace. The customer had ac charged a few months back by someone else. The upstairs unit is already low on refrigerant. The capacitor on ac unit downstairs is testing weak on the fan side. The customer declined repair of capacitor and refrigerant at this time. The customer is getting an estimate right now for replacing the furnace in the basement.
John B.

John B.

service call

Near New England Ridge Rd, Washington, WV 26181
Washington, WV - service call
John B.

John B.

Service Call Fee:2018 Goodman ac unit. The compressor was not running due to a failed capacitor. The system has a 5-year parts warranty. Replaced capacitor under warranty. The condenser coil needs to be cleaned. The customer has elected to clean themselves. The customer is not interested in the maintenance plan at this time

Near C804, Vincent, OH 45784
Vincent, OH - Service Call Fee:2018 Goodman ac unit. The compressor was not running due to a failed capacitor. The system has a 5-year parts warranty. Replaced capacitor under warranty. The condenser coil needs to be cleaned. The customer has elected to clean themselves. The customer is not interested in the maintenance plan at this time

Undeniably Good Reviews SINCE 1970

Even better than I expected Ben explained the problem to me and how he corrected it. He was also prompt and courteous. The Price was well below what I thought it would be. Stauffer Vienna
was here in timely manner of course this happened on a weekend,we were happy he could be here as quick as he was. thank you Dodrill Waverly
Super Install Technicians Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership. Dave Mineral Wells
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