Name: Chad Boone
Favorite Aspect of My Job: Helping people out
Best Advice to Customers: Keep filters clean
The installation went smoothly, despite an undersized crane.
Bey professional and courteous technicians. Explained what they were doing, so I could understand. Personable fellas. Chad and the other two did a great job.
Chad and Zach were very cooperative and customer focused with the installation of my new mini split unit. I was pleased with the work.
Great fast and quality work Workers explained everything in detail and answered all of my questions Will use Grogg’s again
From sales to the actual install the team was professional and did great work. The issues we did have were outside of the teams control and they provided great customer service through the process.
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us this amazing review! We appreciate you business.
We purchased this Bosch System because of its rating and efficiency. Our old system was no longer efficient so we decided to spend more money than we had originally planned to get a top of the line system. The installation went great, the installers were very knowledgeable at what they were going. We only hope the system lives up to its reputation and performs as the comfort representative said it would. As far as pricing we don't know because we never compared with any other companies. Only problem right now is getting adjusted to the new thermostat and how it works. Thanks You Dave and Debbie Strothers
Your very lucky to have an employee like him! Especially In these times!! Your staff cares, and it reflect well for you !! take care of them your very fortunate. Our contact with your company todate has been exemplary!!
Great service all the way around. Epson was our service tech that initially came to fix our furnace, but due to the age getting parts would be expensive. So the following day Joe came to give us an estimate for a new furnace. Joe was great, honest explained everything to us from the unit to financing. On Monday morning Chad and Zach installed our new Furnace and A/C unit. They were very professional friendly and polite. They answered all of our questions, explained everything they did and how the new unit works. They did an outstanding job. Definitely recommend using Groggs from the service tech, sales and installation all the guys were fantastic.
Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership.
They did an excellent job. Problem free, well done and fast.
The men who can out were extremely friendly and great at their jobs! They worked hard and did wonderful!! Will recommend !!!
Both installers polite and helpful with instructions
For Furnace Only: $4,381.00
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