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Rated 4.8 out of 1790 reviews

John Burchett

HVAC Service Technician

Rating

Reviews

Name: John Burchett

Hometown: Parkersburg

Favorite Aspect of My Job: knowing how to work on my own equipment

Hobbies: Disc golf

Role Model: Mom

Interesting Fact About Me: Born in Germany

Best Advice to Customers: pay your taxes

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.8 out of 5 stars based on 129 customer reviews

Map of Parkersburg, WV 26101

Good service




Review of Grogg's Heating & Air Conditioning, Inc.

Only took 15 minutes

ParkersburgWV26101 39.2675-81.5475

Map of Parkersburg, WV 26101

Great, friendly & experienced service at an affordable price




Review of Grogg's Heating & Air Conditioning, Inc.

Spoke in understandable terms with care and concern

ParkersburgWV26101 39.23-81.5475

Map of Parkersburg, WV 26104

Service person was great to answer all my questions and give me what I felt was good information going forward




Review of Grogg's Heating & Air Conditioning, Inc.

If all your employees were this polite,service would have a great reputation

ParkersburgWV26104 39.2875-81.5175

Map of Walker, WV 26180

Great service . Well mannered




Review of Grogg's Heating & Air Conditioning, Inc.

John was very friendly and knowledgeable

WalkerWV26180 39.24-81.41

Map of Washington, WV 26181

Didnt take long




Review of Grogg's Heating & Air Conditioning, Inc.

Very Nice and friendly…My heat and air is outside so kinda hard to communicate since I’m an invilid but got him to come inside where I paid the next year warranty and paid for the filter. Thanks!!

WashingtonWV26181 39.26-81.655

Map of Parkersburg, WV 26101

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

We needed a new thermostat because our old one quit working. A new one was installed quickly and it works perfectly.

ParkersburgWV26101 39.2725-81.555

Map of Washington, WV 26181

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Answered my questions. Very polite

WashingtonWV26181 39.2625-81.6275

Map of Parkersburg, WV 26101

Fall HVAC Service Checkup




Review of Grogg's Heating & Air Conditioning, Inc.

John has always done a great job for checkups at our home.

ParkersburgWV26101 39.2425-81.565

Map of Marietta, OH 45750

Great job done.




Review of Grogg's Heating & Air Conditioning, Inc.

He was very pleasant and fixed my furnace. I’m very pleased with the experience.

MariettaOH45750 39.425-81.465

Map of Williamstown, WV 26187

Great!!!




Review of Grogg's Heating & Air Conditioning, Inc.

Called to let me know he was on his way. Right in got to work to correct the problem! Polite young man!

WilliamstownWV26187 39.38-81.475

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Clearly a great tech. Clearly explained the problem and provided a corrective action that will work.

ViennaWV26105 39.3325-81.5475

Response from Grogg's Home Services:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!


Impressive Service




Review of Grogg's Heating & Air Conditioning, Inc.

Grogg’s serviced my heating/cooling system twice this week for two different services & I must say I am very pleased & impressed with their professionalism, prices, & the excellent job they did for me. They came when said they would & were very happy to answer all my questions.

WV26415 39.32-80.9

Response from Grogg's Home Services:

Thanks for sharing your review with us and the community.


Great service




Review of Grogg's Heating & Air Conditioning, Inc.

WaverlyWV26184 39.3375-81.3775

Response from Grogg's Home Services:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.


Good service




Review of Grogg's Heating & Air Conditioning, Inc.

Very pleasant knowledgeable employee

WalkerWV26180 39.15-81.445

Needed protection, priced right.




Review of Grogg's Heating & Air Conditioning, Inc.

The recommended surge protector was needed and the price for the product and installation was an offer that could not be passed up.

ParkersburgWV26101 39.24-81.545

John B.

John B.

No isssues found with 2011 mini split. Refrigerant pressure of 425 in heating mode( too cold in garage to get cooling mode to kick on). 60 degrees in the garage and was getting 112 degrees out of mini split. Customer was concerned out was low on refrigerant because they saw ice on the outdoor unit. I explained the defrost operation with mini split.

Near Miller Ave, Belpre, OH 45714
John B.

John B.

Tightened spade connection points on limit switches on floor furnace. Unit fires up every time I turned it on. If issues comes back limit switches will most likely need replaced.

Near 31st St, Parkersburg, WV 26101
John B.

John B.

1997 carrier style furnace has a locked up draft motor. Estimate repair cost for motor is $600-900. Furnace is in poor condition, top cabinet is very rusty. I do not recommend repair. Customer is getting an estimate today to replace furnace and possibly hot water tank. Set customer back up in monthly hvac maintenance program, their card had expired in June.

Near 30th St, Parkersburg, WV 26104
John B.

John B.

After replacing mount we found blower pulling high amps and shaking pretty badly. Replaced blower motor, capacitor, and wheel.

Near Watson Rd, Parkersburg, WV 26104
John B.

John B.

Customer wished to have old thermostat put back on because of particular scheduling and it matches all the other stats they have.

Near Charles St, Parkersburg, WV 26101
John B.

John B.

Gas company shut off furnace and hot water tank, they couldn’t tell what was putting off the high co levels. Old General Electric gas furnace (looks to be 1987)failed combustion analysis. Was reading 562 ppm of carbon monoxide in the flue vent before removing my combustion analysis tool. Left and center chamber are compromised giving off high levels. Furnace has been condemned and red tagged.Hot water tank was installed in 2018 and passed combustion analysis test. Customer is getting an estimate today for a new furnace from 3-5pm.

Near 26th Pl, Parkersburg, WV 26101
John B.

John B.

Humidistat control was flashing e1 error code. Reset control but code came back after about 30 seconds. Replaced humidistat control and unit is back to normal. Customer had mentioned a rattling noise with condensate pump. I didn’t hear a rattle with it when I looked at it. Offered to replace pump but customer declined.

Near Sycamore Run, Glenville, WV 26351
John B.

John B.

Replaced control board and gas valve under parts warranty

Near 11th Ave, Vienna, WV 26105
John B.

John B.

Replaced burner assembly, flame sensor, and igniter under warranty

Near 22nd Ave, Parkersburg, WV 26101
John B.

John B.

Replaced control board and igniter

Near Gihon Rd, Parkersburg, WV 26101
John B.

John B.

2014 Trane furnace is cutting out on temperature limit. Unit is getting too hot and shutting down. When running in low fire we had 135 degrees in the supply with 77 degree return. Furnace is over sized for the home. Home is about 12,000 sq ft. Furnace is 100k btu. Also filter being used is not filtering much. Blower cabinet has a lot of dirt in it. Dirt is collecting on bottom of evap coil which is cutting the airflow down. Estimate cleaning cost for coil is $350-550 with no guarantee that furnace still won’t overheat. Customer is going to check with company they got equipment with about what they can do for them. I have informed customer that Groggs does offer free estimates for new hvac equipment.

Near Main St, Vincent, OH 45784
John B.

John B.

27 yr old package unit failed combustion analysis with high carbon monoxide levels(1021ppm before I removed meter). This unit is condemned. Different 18 yr old package unit heat was not working. Found and replaced failed capacitor for draft motor. After we got this unit running we tested combustion analysis on it as well. This unit has also failed combustion analysis, was reading 7359 ppm of carbon monoxide levels and climbing. This unit is condemned as well. Appointment is scheduled Monday 3-5pm with comfort advisor for an estimate to replace units.

Near Washington Blvd, Belpre, OH 45714
John B.

John B.

No issues found with 2017 York furnace. Unit operates with out fault every time we tried. Checked drain, gas pressure, combustion analysis, and flame sensor. Showed customer how to read code if issue comes back. I checked the outside vent as well and informed them to make sure vent was clear and didn’t have ice formed on it if they have an issue.

Near W Main St, West Union, WV 26456
John B.

John B.

Motor mount for blower motor on York furnace has broken. Unable to find mount in town for motor. Ordered a mount from Virginia air and will return when part arrives.

Near Watson Rd, Parkersburg, WV 26104
John B.

John B.

No issues found with equipment. Ended up being user error on thermostat. Customer turned on ac when they though it was heat. Set schedule on stat for customer and explained the modes.

Near Rocky Point Rd, Fleming, OH 45729
John B.

John B.

Replaced failed igniter on 10 yr old York furnace.

Near 7th Ave, Vienna, WV 26105
John B.

John B.

26 yr old York unit has a locked up draft motor. Unable to diagnose any further. Estimate repair cost for motor is $600-900. Air filter in system was completely plugged. Customer has requested an estimate to replace furnace. Appointment is scheduled 1-3pm today.

Near 2nd St, Marietta, OH 45750
John B.

John B.

Thermostat was constantly sending signal for fan to run. Replaced faulty thermostat and tested operation on 10 yr old American standard furnace.

Near OH-676, Marietta, OH 45750
John B.

John B.

Drain line for pump goes to roof and is freezing keeping the pump from operating properly. There is no good options for drain other than tearing ceiling out to reroute drain. Russ is checking about getting a team out this afternoon to fix.

Near Parkview Dr, Parkersburg, WV 26104
John B.

John B.

Water supply hose for humidifier had come out of place and caused water to leak in the basement. Water had traveled out of furnace room and into surrounding rooms. Placed hose in proper location and secured it with a clip. Wiped up standing water in the return duct.

Near 14th Ave, Vienna, WV 26105
John B.

John B.

Cleaned dirty flame sensor on 12 yr old Philco furnace. Customer hadn’t had heating maintenance done yet so I went ahead and did the heating check today. Combustion analysis, gas pressure, and amp draws are good. Filter is clean. Cleaned flame sensor and drain line. Tightened stat wire connection. Unit ran the first time I fired it up. Now it shuts off a second after ignition. I’ve tried jumping all the pressure switches thinking that may be the issue but system still won’t stay lit. Will need to order a control board for the system. Estimate $600-800 for a new board. Igniter also appears in rough shape, it should be replaced as well.

Near Gihon Rd, Parkersburg, WV 26101
John B.

John B.

26 yr old Lennox furnace. Unit ran when we turned it on. Checked gas pressure and found it to be high at 4.3 inwg, reduced it down to 3.2 inwg. Made sure drain was clear and the draft motor was pulling enough to close pressure switch. Furnace is rusty and showing its age. Customer has requested an appointment for pricing on new equipment. I will have office call to schedule an estimate on Monday.

Near 36th St, Vienna, WV 26105
John B.

John B.

Cleaned flame sensor on 2016 York furnace.

Near Henrietta St, Ravenswood, WV 26164
John B.

John B.

2009 heil furnace had a pressure switch that failed to open causing system not to run. Replaced switch and system is functioning again.

Near Harrison Ave, Parkersburg, WV 26104
John B.

John B.

2018 Ruud furnace was flashing code for ignition failure. Gas valve was not receiving voltage for ignition. Replaced control board under warranty. I had one on my van so there is no need to return.

Near Hyview Terrace, Washington, WV 26181

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