Rated 4.8 out of 1856 reviews
Rating
Reviews
Name: Matt Rockhold
Hometown: Parkersburg
Favorite Aspect of My Job: Meeting new people
Hobbies: Working on cars
Role Model: Flash
Interesting Fact About Me: I am a cool guy
The men arrived a little early, which was fine. They had come all the way from Parkersburg. Very polite and professional. I only had to wait a week for the appointment, since it was not an emergency. The quality of the work was excellent. I do feel however, that $636 to clear a basement drain with a snake and repair a toilet was too much.
Toilet and sewer lines backed up. Couldn’t unplug myself. Another family member recommended Griggs because they had used them.
Matthew Rockhold was excellent! He was very thorough, extremely knowledgeable, and very pleasant to work with. Would highly recommend him!
Mathew was very professional and explained everything he was doing as he looked for the problem with our tankless water heater. If I need service again, I would like to have him come back to do the repairs.
I thought I needed a full toilet replacement, but Matt showed me how my problem wasn't with the whole toilet but just the "guts" inside. He was able to solve the problem for a fraction of the price and time. I appreciated the honesty, and I felt like he really wanted to help without overcharging me.
Response from Grogg's Home Services:
Thanks for sharing your review with us and the community.
Very good
I would definitely recommend Gregg's to anyone needing trustworthy plumbing services.
Response from Grogg's Home Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Everyone I dealt with were polite, professional, and efficient. I especially appreciated the quick response. A little expensive, but worth it.
Very pleased and happy with both the service and our Technician from Grogg's. Matthew was very knowledgeable, professional and friendly. He also answered my many questions without hesitation. I hope we get him again if a problem arises!
I need to have you come and fix the problem better.....we paid over $300 to solve the problem last month and problem is worse....please send someone that will look at it and see what can be done better.
Mr Rockhold was very professional and courteous. Despite liking Mr Rockhold, I could not justify paying the amount of money it would cost for my plumbing repair. I ultimately got a different plumber that performed the repair for less than half of the Grogg's quote. I gave 1 star for quality as I did not have any work done and cannot appropriately address the quality. I gave a 1 star for convenience as it was very inconvenient to pay the service fee, then find another plumber.
Replace existing furnace and AC
Water Testing
Replace existing furnace and AC
Quality pledge Quality pledge
Replace existing furnace and AC
Replace existing furnace and AC
PO - 20221222-43 Approved by William Bell and John Merckle
No payments and 0% for 6 months after 6 months remaining balance goes to 9.99% for 10 years = $88 a month - no penalty for early payoff
Replace existing package unit
No payments and 0% for 6 months after 6 months remaining balance goes to 9.99% for 10 years = $149 a month - no penalty for early payoff
Replace existing furnace and AC
40 gallon short power vent water heater, plumb in bathtub, plumb in kitchen sink, fix gas leak, fix leaking tub, rebuild upstairs toilet
Replace existing furnace AC
Quote Only
Drain clean in floor
Run new waterline by water heater for main shut off
Warranty gas valve for a water heater that we did not install Rheem water heater and I fixed the tnp valve drain because it was plugged off
CLEAR TOILET STOPPAGE WITH AUGER
PLUMBING SERVICE CALL
Misc. supplies -replacing warranty t&p valve warranty number p13645631 item number 186669
Snake the drain line for the toilet went down about 15 to 20 feet and running into red clay pulled out probably two bag full of toilet wipes told the customer that I could not do anything for him to call the city to come out and locate the line to dig up the concrete
Customer switched out their water heater over the weekend the vent is not properly vented right it needs to be 3 inch and Not 4 inch let her know that she was aware of the service call I did not speak to the owner because she was asleep she will call Lynn I talk to another lady about it
No issues with pressure reducing valve, reading 45-50 lbs. Cut out old 3/4 gate valve and installed a 3/4/ball valve with a repair coupling.
A flow system for sink downstairs showed no signs of leaking recommended they take a video where it leaks next time.
Customer supplied fill valve and flapper.
The last home service provider you'll ever need!
Request Appointment