Rated 4.8 out of 1583 reviews
Rating
Reviews
Name: Matt Rockhold
Hometown: Parkersburg
Favorite Aspect of My Job: Meeting new people
Hobbies: Working on cars
Role Model: Flash
Interesting Fact About Me: I am a cool guy
Very pleased and happy with both the service and our Technician from Grogg's. Matthew was very knowledgeable, professional and friendly. He also answered my many questions without hesitation. I hope we get him again if a problem arises!
I need to have you come and fix the problem better.....we paid over $300 to solve the problem last month and problem is worse....please send someone that will look at it and see what can be done better.
Mr Rockhold was very professional and courteous. Despite liking Mr Rockhold, I could not justify paying the amount of money it would cost for my plumbing repair. I ultimately got a different plumber that performed the repair for less than half of the Grogg's quote. I gave 1 star for quality as I did not have any work done and cannot appropriately address the quality. I gave a 1 star for convenience as it was very inconvenient to pay the service fee, then find another plumber.
DID A NICE JOB.
Very professional and great work.
Good equipment and top level tradesmen that do good work on installation of the systems for HVAC .
Gave bad advice, said the valve would come apart at union. It didn't I destroyed valve and had to call another plumber to replace valve and broken water line. Groggs charged me $ 80.00 for a service call and bad advice.
Good service. Very professional.
No more leak
very good service
INSTALLATION: Run new hot water line in crawl space from sink to location of new dishwasher, install air gap for stand alone dishwasher(not beside a sink), run 2” drain line and connect into existing 2” drain in crawl space, install new dishwasher.
Misc. supplies - booster pump an stand
tear out duck work an reinstall
The Puronics® Defender™ iGen® whole-house water softener is an excellent solution for budget-minded homeowners. The intelligent iGen® control valve adapts to your water usage lifestyle and adjusts regeneration to maintain consistent water quality and reduces operating costs.
BRANCH LINE CLEAN OUT
REMOVE AND DISPOSE OF OLD WATER SOFTENER, CAP LINES
MAIN LINE CLEAN OUT TO 100 FEET
Service Call Fee:
PLUMBING INSTALL OF WATER HEATER
PROPRESS BALL VALVE
CLEAR TOILET STOPPAGE WITH AUGER
Performed 18 Point Platinum Plus Comfort Club Membership Check-Up on Plumbing System
Misc. supplies - Revive the hot and cold on top of the water heater and put it in a Spanish and tank on and moved and Disconnected her old one that was by the main which was 15' away from the water heater
Just showed him how to use his 3 handled shower just wasn't pulling the right lever and I put the middle lever back on for the diverter just charging a service call
Service Call Fee:
Snake the original quarter copper drain line in the bathroom did not go but 2' and ran into something hard could not do it during cleaning so I just charged them a service call they have copper lines and I may be afraid that it may be busted in the concrete wall
CUSTOMER PROVIDED WATER FILTER SYSTEM
Misc. supplies -changing shower faucet and replacing valve outside, allow 1 half day.
Description of work performed for Warranty Customer: Lower the system down to 8 and region the system
Service Call Fee
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