Rated 4.8 out of 1583 reviews
Rating
Reviews
Name: Matthew Gebhardt
Hometown: Parkersburg, WV
College: WVU/WVU-P
Favorite Aspect of My Job: Working with my hands to create and actual, physical solution where you can walk away feeling accomplished.
Hobbies: Big sports fan, basketball, soccer, football, spending time with my son, watching movies and anything music.
Role Model: David Hasselhoff
Interesting Fact About Me: I used to jump out of planes for a living
Best Advice to Customers: Trust the professional technicians advice and don't be afraid to ask. Many here at Grogg's love to teach you about what you're receiving and it may help you maintain your system just from acquiring some base knowledge.
Groggs is the Best company everyone is very nice and polite from the owner's all the way down to the ones that get dirty doing the hard work.I bought a heating and cooling unit they had to redo all my ductwork that had rusted holes in it they worked as a team and work went very quickly to get me service .I'm elderly and on a fixed income and they put all of it on a payment plan. And my service plan is on a payment plan also. It all worked great for me I wouldn't recommend any other company. I depend on Grogg's
tech was very efficient, informative and polite.
Very professional
Very polite. Good experience.
Matt was extremely informative and thorough for his a/c check! I would love to have him over and over again!
The Grogg rep was knowledgeable and courteous
They were on time and very informative
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2016 Ruud split system w/ AA413 filter. Replaced filter. All checks good at this time. Would recommend surge protection for the unit to help better ensure the condition of the equipment.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System York heat pump w/ AA313 filter. Replaced filter. Cleared drain to condensate pump. Found dual capacitor rated for 45/5mfd out of range and replaced. Cleaned condenser coil. Getting good airflow, amp draws, and line temp on unit. Customer will renew Cozy HVAC Plus today.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2019 Heil split system w/ AA413 filter. Replaced filter. All checks good at this time. Customer will renew Cozy HVAC yearly today. Performed Platinum Comfort Club Membership Tune-Up on Cooling System #413 Replacement Media for Aprilaire 4400, 2410, & 3410
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2015 York 2stage furnace w/ AA600 series humidifier present.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2020 Heil split system w/ 16x25x1 filter. All checks good at this time.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2017 Heil split system w/ 16x25x1 filter. All checks good at this time. Also cleaned condenser coil to stay on top of the season. A recommendation would be to add surge protection to better protect the equipment. We can provide a 120v device for the furnace and a 240v for the outdoor a/c. Will leave quote for reference.
#413 Replacement Media for Aprilaire 4400, 2410, & 3410 Replaced filter, washed dehumidifier filter, inspected steam humidifier canister.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2015 Trane package unit w/ 18x25x1 filter. All checks good at this time. Prior service call had warranty blower motor replaced and 240v surge added, both are still functioning properly. Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2020 Heil a/c and modular home furnace setup w/ washable filter. All checks good at this time. Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2004 Rheem split system w/ 16x25x1 filter on r-22 refrigerant. Heavily cleaned condenser coil which brought the amp draws down slightly. No repairs found needed at this time, however given the age, wear, and EPA phased out refrigerant in use, I would highly advise avoiding any substantial repairs in the future and consider eventual replacement.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2008 Amana split system w/ Skuttle 20x25x5 filter on r410a refrigerant. All checks good at this time. A recommendation for the equipment would be to add surge protection to better protect the equipment’s electrical components. We can provide a 120v device for the furnace and a 240v for the outdoor a/c, will quote for reference. Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2022 Heil furnace and Bosch 3ton heat pump setup w/ AA413 filter.
Performed Platinum Comfort Club Membership Tune-Up on Heating System (2) 2017 Heil central air split systems w/ AA213 and AA413 filters. Replaced both filters. Main floor uses 4ton and upstairs uses the 3 ton. Fujitsu mini split upstairs utilizing one head unit. All (3) systems are operating properly at this time. Removed fair amount of vine growth on outdoor units while cleaning condenser coils. A recommendation I have would simply be to add surge protection for the equipment to better protect the units. If interested we can provide the needed 120v devices for the inside units, and a 240v for the outdoor units. Will quote one set for price reference. Performed Platinum Comfort Club Membership Tune-Up on Cooling System #413 Replacement Media for Aprilaire 4400, 2410, & 3410 #213 Replacement Media for Aprilaire 4200, 2210, & 3210
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Installed 2022 Bosh 3ton system w/ AA213 filter. All checks good at this time. AA Series 700 humidifier, REME LED, surge protection, and Honeywell zone control present.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2012 Heil split system w/ Skuttle 20x20x5 filter. Surge protection present. All checks good at this time and system is operating properly. Customer will renew Cozy Plan Agreement today. Performed Platinum Comfort Club Membership Tune-Up on Heating System - One Safety, Health, and Efficiency Inspection - 20% Discount off All HVAC Service Repairs - 5% Discount off All New Equipment - 10% Discount on IAQ Additions - FREE Service Call Fees during normal business hours (residential only) - Maintains Unit Warranty
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2019 York 4ton heat pump w/ AA213 filter. Replaced filter. All checks good at this time. System is operating properly and safely. Performed Platinum Comfort Club Membership Tune-Up on Heating System #213 Replacement Media for Aprilaire 4200, 2210, & 3210 Comfort Club Renewal Cozy Plan Yearly
Performed Platinum Comfort Club Membership Tune-Up on Heating System Performed Platinum Comfort Club Membership Tune-Up on Cooling System 20+yr furnace but 2021 Goodman a/c using 18x24x1 filter. All checks good at this time.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2017 Ruud split system w/ AA413 filter. Replaced filter. All checks good at this time. Medical needs in the family, spoke on benefits of air purification such as the REME LED. Performed Platinum Comfort Club Membership Tune-Up on Cooling System #413 Replacement Media for Aprilaire 4400, 2410, & 3410
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2013 Heil 4ton split system w/ Skuttle 20x25x5 filter. Replaced filter. All checks good at this time. System is operating properly and safely at this time. A recommendation for the system would be simply to add surge protection for the equipment. We can provide a 120v device for the furnace and a 240v for the outdoor a/c.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2015 York Affinity split system w/ AA213 filter. All checks good at this time.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2009 Trane split system w/ Skuttle 16x25x5 filter. Replaced filter. All checks good at this time.
Performed heating and cooling maintenance check on 2021 Ruud split system w/ AA413 filter. Replaced filter. Ensure clear drain and cleaned condenser coil. Slightly adjusted gas pressure 4.1” wc to 3.6” wc. All other checks good at this time.
Performed heating/cooling maintenance check on 2021 Heil 3ton self modulating split system w/ 16x25x1 filter. All checks on equipment good at this time. Customer has ecobee thermostat present with the additional stand alone temp. sensor in us of the bedroom yet still states there is a noticeable difference in temperature there. No seen issues with airflow from vents and underlying ductwork is not accessible, doors remain closed and opening them for better circulation may help. Spoke again on option of mini split for that room if issue persists and they want to address it.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2014 Payne package unit w/ 16x25x1 filter. All checks good at this time. Performed Platinum Comfort Club Membership Tune-Up on Cooling System
2021 Amana split system w/ AA213 filter. Replaced filter. All checks good at this time. ECM fan motor on outdoor unit. Customer made note of hearing a sound, we believe it is just the ramp up in rpm to high stage but nothing seen abnormal at time of visit. If it persists or gets worse most likely to call us back out to look further.
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