Name: Shawn Lanahan
Hometown: Indianapolis, IN
College: Ivy Tech
Favorite Aspect of My Job: Meeting new people, troubleshooting
Hobbies: Skateboarding, mountain biking
Interesting Fact About Me: Adopted
Best Advice to Customers: Change filters!
My furnace quit working. I called and the service tech, Shawn Lanahan, was there the same day and was very professional. found the problem right away. It required a part that needed ordered. They told when it would come in and was there the day it came in to install and get me going again. Thank you so much for the care and professionalism you should my family and I.
The crew was very knowledgeable and helpful.
Even though they did not find the source of our problem, they were thorough and explained everything they did and advised us to call again if problem happens again.
Shawn was very thorough.
Very pleased groggs could send a service man so promptly. Shawn was very good at communicating what he was doing. Very pleased with the service call.
We were well satisfied with the service we received as well as the pricing.
Friendly and informative and proactive
Response from Grogg's Home Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
As usual, someone was at my home as scheduled and, in this case, even before. I love the way they care for my little Westie, Holly.
Shawn did an outstanding job. He has a great personality, and he explained to us what was wrong with our heating and cooling system.
Contacted Grogg's through the chat feature on their website. It was not an emergency, but they scheduled a visit that same day. Shawn was here when he said he would be here, took care of the issue, and answered all questions. Very positive experience, thanks so much!
Very happy with Grogg's Home Services for the last 14 year's. Shawn explained in detail what all he checked \. Polite and professional. I highly recommend Grogg's!
Shaun did a wonderful job, explaining as he went through the job. Well done.
Installation of the new blower motor.
Gas valve Board
HVAC Service - P
Service Call Platinum Client: 19 year old gas furnace with a bad gas valve. Gas furnaces normally last between 10 to 20 years old. System is nearing the end of its life expectancy. Replaced the gas valve and observed for proper operation. Everything checks out good. System passes combustion test.
Work performed under GHAC Quality Pledge: Homeowner thermostat had a fault A093_f internal control fault. System wasn’t in fault when I arrived but I did notice water leaking onto the furnace from a bad glue spot on the exhaust pipe. I made repairs to the flue pipe and verified operation. If issues persist please notify us at that point.
Work performed under GHAC Quality Pledge: Homeowner noticed the furnace shutting down prematurely and the inducer motor would continue to run, At that point the system would shut down and not function. Homeowner noted the furnace had allot of residual heat sitting inside of it. I arrived and checked the gas pressure and temperature rise. Everything checked out good. I did speed up the heating speed on the blower lowering the temperature rise to the low specifications. I also increased the minimum off time from 2 minutes to 5 minutes.
Shawn: furnace repair
Service Call Platinum Client: Replaced the air filter and noticed a gas smell near the water heater. Homeowner had mentioned a burning smell within the home. Found a shutoff valve going to a gas fireplace downstairs leaking gas. I tightened down the packing and used digital gas detector and bubble checked for leaks after repair. Repair looks good. Checked all gas line connections in the utility room with digital gas detector and found no further issues. Homeowner was interested in water treatment. Performed a water test and found almost no chlorine and good levels of Ph.
Shawn: Furnace inspection
Shawn: Furnace repair
Shawn: Humidifier install
Shawn & Steve maintenance
Shawn and Steve furnace repair
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