Rated 4.8 out of 1858 reviews
Rating
Reviews
Name: Shawn Lanahan
Hometown: Indianapolis, IN
College: Ivy Tech
Favorite Aspect of My Job: Meeting new people, troubleshooting
Hobbies: Skateboarding, mountain biking
Interesting Fact About Me: Adopted
Best Advice to Customers: Change filters!
Did an excellent job checking out the equipment and explaining things.
When our furnace quit working, we called Groggs and they sent Shawn right over. In a little while, he had the furnace working again. Many thanks to Shawn!
Response from Grogg's Home Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Shawn was friendly, good at communicating & explaining things, and really knew his job well. He pinpointed my problems in a timely manner, and had my furnace up and running in no time. Highly recommend
Covered extra areas. Went above and beyond. Personable and helpful.
WAS HAVING FURNACE PROBLEMS...WAS SHUTTING OFF ALL THE TIME. CALLED AND MADE THE APPOINTMENT THE SAME DAY. THEY CAME OUT IN THE TIME FRAME AS EXPECTED. THEY FIXED THE PROBLEM AND WAS DONE IN NO TIME. GREAT WORK GROGGS!!!!!!
Always pleased with our service tech that comes out to our house.
Tech was nice and courteous and was very help full
My furnace quit working. I called and the service tech, Shawn Lanahan, was there the same day and was very professional. found the problem right away. It required a part that needed ordered. They told when it would come in and was there the day it came in to install and get me going again. Thank you so much for the care and professionalism you should my family and I.
The crew was very knowledgeable and helpful.
Even though they did not find the source of our problem, they were thorough and explained everything they did and advised us to call again if problem happens again.
Shawn was very thorough.
Very pleased groggs could send a service man so promptly. Shawn was very good at communicating what he was doing. Very pleased with the service call.
We were well satisfied with the service we received as well as the pricing.
Renewal
Dual
Bad gas valve
Surge protector
Agreement
Renewal
Renewal
Gas shut off
Surge
AC repair visit. Customer's pressure switch was faulty. Performed air conditioning repair and replaced the pressure switch, issue appeared to be resolved at this time.
Filter
New contract
Capacitor
Capacitor
3 smoke detectors
Thermostat
Drain
Sunday service
Lennox weekend
Weekend service
Diagnostic service
Daikin
Goodman
Maintenance
Goodman a/c
The last home service provider you'll ever need!
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