Rated 4.9 out of 1950 reviews
Rating
Reviews
Name: Shawn Lanahan
Hometown: Indianapolis, IN
College: Ivy Tech
Favorite Aspect of My Job: Meeting new people, troubleshooting
Hobbies: Skateboarding, mountain biking
Interesting Fact About Me: Adopted
Best Advice to Customers: Change filters!
Service was great and professional.
Response from Grogg's Home Services:
William, thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
We asked Shawn multiple questions on different items very helpful 😀
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us a 5-star review!
Shawn arrived promptly as scheduled. He quickly assessed the problem with our air conditioner and made the necessary repairs. He thoughtfully waited until he was certain all was well. We highly recommend Grogg’s and have used their services many times.
Response from Grogg's Home Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Shawn was personable and efficient in maintenance service. He even got our address corrected in Grogg's records. Thanks, Shawn!
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Did an excellent job checking out the equipment and explaining things.
Response from Grogg's Home Services:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
When our furnace quit working, we called Groggs and they sent Shawn right over. In a little while, he had the furnace working again. Many thanks to Shawn!
Response from Grogg's Home Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Shawn was friendly, good at communicating & explaining things, and really knew his job well. He pinpointed my problems in a timely manner, and had my furnace up and running in no time. Highly recommend
Covered extra areas. Went above and beyond. Personable and helpful.
WAS HAVING FURNACE PROBLEMS...WAS SHUTTING OFF ALL THE TIME. CALLED AND MADE THE APPOINTMENT THE SAME DAY. THEY CAME OUT IN THE TIME FRAME AS EXPECTED. THEY FIXED THE PROBLEM AND WAS DONE IN NO TIME. GREAT WORK GROGGS!!!!!!
Always pleased with our service tech that comes out to our house.
Tech was nice and courteous and was very help full
My furnace quit working. I called and the service tech, Shawn Lanahan, was there the same day and was very professional. found the problem right away. It required a part that needed ordered. They told when it would come in and was there the day it came in to install and get me going again. Thank you so much for the care and professionalism you should my family and I.
The crew was very knowledgeable and helpful.
Even though they did not find the source of our problem, they were thorough and explained everything they did and advised us to call again if problem happens again.
Yearly cooling checks
Yearly cooling maintenance and filter change.
Replaced bad thermostat
Performed yearly maintenance.
Leak repair
Found a dirty filter pulled into the blower motor causing it to be off balance. Replaced the filter and signed up for a maintenance agreement.
Yearly maintenance checks on a 5 year old York system. Everything checked out good. Found no issues today.
Outside package unit not running. Found a bad thermostat. Replaced thermostat and verified proper operation.
Performed yearly cooling maintenance. Added a surge protector today to protect delicate electronics in newer modern equipment.
Cooling check. Everything looks good.
Yearly heating and cooling checks on 12 year old systems. Found no issues.
Cooling check, everything checked out good.
20 year old air conditioning failing. Homeowner has a appointment with a sales representative.
Performed cooling tune-up. Found no issues.
10 year old R-22 unit with burnt compressor wires. Made repairs and signed up for a maintenance agreement.
Performed yearly maintenance on the air conditioning under the Cozy Plus Comfort plan. Everything checked out properly.
One year anniversary check performed. Recommended signing up for a maintenance agreement.
Replaced warranty evaporator coil and filled back up with refrigerant.
Replaced warranty contactor
Replaced bad capacitor
Warranty repair.
Refrigerant leak, topped off. Recommended replacement.
Replaced leaking warranty evaporator coil.
18 year old R-22 system with a bad compressor. Getting quotes on system replacement.
Found a bad contactor, replaced the contactor and added a surge protector to help prevent future electrical issues.
The last home service provider you'll ever need!
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