Name: John Kunkel
John was very polite, very knowinf ,ex[lained everuthing he was doing and told me what to look for the next time batteries go out in thermostate and what to watch for.
Had a new heat pump system installed by Grogg's late summer, and it didn't operate properly when cold weather came. John found a refrigerant leak and was able to fix that. He also rewired the thermostat so now the heat pump and the auxiliary heat both seem to work now. I can't comment on price, but I'm hoping there won't be a charge for this service because this is a new system.
Had an after business hours problem with furnace. Was contacted right away by the technician. John was courteous, knowledgeable and good at his job. He was very thorough with his inspection and had the furnace back up and running in no time. Thanks again!
Wonderful I will be using them again
On time Serviced Furnace Replaced Filter Came back to finish the job Installed new Flexible ducting
He was very helpful in getting the furnace to run. I’m not sure if he changed the filter yet I’ll ask him tomorrow. He is to return tomorrow to finish the service.
We had routine maintenance on our furnace and the service was done promptly and efficiently. Would recommend Groggs to others.
Propmt thorough service Accommodating when i was without heat. Very much appreciated!
Found gas valve not operating replaced system operating properly at this point
Replaced blower wheel
System operating properly at this time
Found water in inducer motor drip leg clear and system heating properly at this time.
Found thermalcoupler failed replaced and operating properly at this time
Platinum membership heating system operating properly at this time.
Replace Primary & Secondary Heat Exchanger
Monthly membership found inducer motor failing quoted level 6 for replacement.
Service customer was not at the home called and she is coming into the shop to pay bill. Found breaker tripped. System fully operating properly at this time.
Platinum membership heating and cooling system operating properly at this time.
Battery in tstat was put in the wrong way fixed nd furnace operating properly at this time.
Customer furnace control board had failed replaced and operating properly at this point.
Replaced inducer motor before failure. Older part had failing internal barring and made bad squill. System operating properly at this time.
Gas turned off
Replaced ignitor system operating properly at this point.
System operating properly at this time. No problem found.
Inducer motor failing ordered replacement quoted level 6
Replaced gas valve hanging heater operating properly at this time.
Tech found control board compromised. I returned and replaced control board system fully operating.
Gas was turned off gas man came out and everything operating properly at this point.
Mini split system operating properly no problem found
Replaced failed blower motor system operating properly at this time. Customer approved paying half now half after end of December.
Platinum membership heat exchanger, inducer motor, flame sensor and ignite needs replacement under warranty
Replaced control module and high limit furnace been a platinum system from installed system operating properly at this time.
Service system operating properly at this time.