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Rated 4.8 out of 1024 reviews

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Kyle Perry

Kyle Perry

HVAC Service Technician

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Name: Kyle Perry

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 1.0 out of 5 stars based on 1 customer reviews

Map of Salem, WV

Disappointed service




Review of Grogg's Heating & Air Conditioning, Inc.

Was with no heat for about two weeks, had part after ordering it and made me wait one week to install it


Kyle P.

Kyle P.

Provided customer courtesy inspection and service call for customer - getting pricing on new furnace

Near Broadway Ave, Clarksburg, WV 26301
Clarksburg, WV - Provided customer courtesy inspection and service call for customer - getting pricing on new furnace
Kyle P.

Kyle P.

Performed preventative heating check

Near Hidden Meadows Ln, Jane Lew, WV 26378
Jane Lew, WV - Performed preventative heating check
Kyle P.

Kyle P.

Service Call Platinum Client: condensation pump was failed due to build up did recommend adding vinegar and dawn to drain twice a year do strongly recommend adding CO alarms due to carrier unit having clamshell heat exchanger (very prone to failing)

Near Spring Ave, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client: condensation pump was failed due to build up did recommend adding vinegar and dawn to drain twice a year do strongly recommend adding CO alarms due to carrier unit having clamshell heat exchanger (very prone to failing)
Kyle P.

Kyle P.

Service Call Platinum Client: Arrived to find furnace locked out did reset. Did find that customers inlet gas pressure for system 1 was 5.4inwc and system 2 was 7.1 both were fluctuating did notify customer (she has gas from an abandoned gas well) that she will need to call a gas company.

Near Co Rte 29/1, Salem, WV 26426
Salem, WV - Service Call Platinum Client: Arrived to find furnace locked out did reset. Did find that customers inlet gas pressure for system 1 was 5.4inwc and system 2 was 7.1 both were fluctuating did notify customer (she has gas from an abandoned gas well) that she will need to call a gas company.
Kyle P.

Kyle P.

Service Call Platinum Client: Customers furnace would not close pressure switch , did install universal switch did chocked unit multiple times with no issues . Checked pull on inducer 1.55 did run furnace for approximately 30 mins furnace ran fine. Did sign customer up on Maintenance plan and did clean flame rod.

Near Morning View Ln, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client: Customers furnace would not close pressure switch , did install universal switch did chocked unit multiple times with no issues . Checked pull on inducer 1.55 did run furnace for approximately 30 mins furnace ran fine. Did sign customer up on Maintenance plan and did clean flame rod.
Kyle P.

Kyle P.

Did preform heating check did not find any issues with system , did check gas pressures (3.45) and also did run combustion analysis numbers read following

Near 5th St, Bridgeport, WV 26330
Bridgeport, WV - Did preform heating check did not find any issues with system , did check gas pressures (3.45) and also did run combustion analysis numbers read following
Kyle P.

Kyle P.

Did preform heating check on system did find the gas pressures to be 4.0 in wc did adjust them to 3.45 ( in accordance to carrier system specifications)

Near Columbine Dr, Lost Creek, WV 26385
Lost Creek, WV - Did preform heating check on system did find the gas pressures to be 4.0 in wc did adjust them to 3.45 ( in accordance to carrier system specifications)
Kyle P.

Kyle P.

Did preform heating check did not find any issues with system, did run combustion analysis as well as checked gas pressures all were within parameters

Near Glade Ave, Philippi, WV 26416
Philippi, WV - 
Did preform heating check did not find any issues with system, did run combustion analysis as well as checked gas pressures all were within parameters
Kyle P.

Kyle P.

Did preform heating check , customer did state a whining noise . I did hear the noise when the eco motor would ramp into low stage did take amp draw on system did not find any issues indicating a problem with drive. Did run combustion analysis all number met parameters.

Near Hackers Creek Rd, Weston, WV 26452
Weston, WV - Did preform heating check , customer did state a whining noise . I did hear the noise when the eco motor would ramp into low stage did take amp draw on system did not find any issues indicating a problem with drive. Did run combustion analysis all number met parameters.
Kyle P.

Kyle P.

Did recommend replacement of furnace (furnace is from 2004 ) and did notice corrosion build up on heat exchanger did notify customer. Do recommend adding surge protection to furnace if trying to get max life. Furnace is only approximately 75 percent efficient

Near Suds Run Rd, Mount Clare, WV 26408
Mount Clare, WV - Did recommend replacement of furnace (furnace is from 2004 ) and did notice corrosion build up on heat exchanger did notify customer. Do recommend adding surge protection to furnace if trying to get max life. Furnace is only approximately 75 percent efficient

Undeniably Good Reviews SINCE 1970

Even better than I expected Ben explained the problem to me and how he corrected it. He was also prompt and courteous. The Price was well below what I thought it would be. Stauffer Vienna
was here in timely manner of course this happened on a weekend,we were happy he could be here as quick as he was. thank you Dodrill Waverly
Super Install Technicians Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership. Dave Mineral Wells
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