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Rated 4.8 out of 1313 reviews

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Managers/Leaders

Coordinators

Dispatcher/CSRs

Comfort Advisors

Service Technicians

Lead Installers

Lead Plumbers

Install Assistants

Plumbing Assistants

Warehouse Associates

Kyle Perry

HVAC Service Technician

Rating

Reviews

Name: Kyle Perry

Hometown: Grafton, WV

College: Suny Oneonta NY and Electrical Engineering

Favorite Aspect of My Job: Helping customers feels as comfortable in their home as possible.

Hobbies: Fishing and outdoors.

Role Model: Albert Einstein

Interesting Fact About Me: I worked in the coal mines for 4½ years.

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.6 out of 5 stars based on 16 customer reviews

Map of Clarksburg, WV

great staff




Review of Grogg's Heating & Air Conditioning, Inc.

Office staff was very helpful in rescheduling appointment. and technicians answered all my questions confidently.


Map of Clarksburg, WV

Great Service-Kyle is great!




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Bridgeport, WV

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Wallace, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Bridgeport, WV

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Very knowledgeable technician


Map of Clarksburg, WV

Great Technicians




Review of Grogg's Heating & Air Conditioning, Inc.

Josh and Allen and all the crew were great to work. They worked in a professional manner and were very friendly. I would recommend them to anyone needing a Furnace installed.


Map of Fairmont, WV

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Very pleased that the technician explained the problem so I could understand !


Map of Moatsville, WV

All good.




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Mannington, WV

Above and beyond!




Review of Grogg's Heating & Air Conditioning, Inc.

OK, This survey will be for both trips this week to keep our hvac up and running. If all your techs. are as courteous, efficient, knowledgeable, and just a nice as Kyle you have a winning team for sure. Keep up the great service. Thanks


Map of Mount Clare, WV

Great service tech




Review of Grogg's Heating & Air Conditioning, Inc.

Above and beyond to get it done is shorts time with professional attitude


Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Very pleased with company


Fantastic Service when really needed !!




Review of Grogg's Heating & Air Conditioning, Inc.

Your tech Klye went above and beyond to make sure that our problems were solved and that we had heat on one of the worst cold nights of the season. Kyle is to be commended and he is an employee that others should strive to be.


Above and beyond!




Review of Grogg's Heating & Air Conditioning, Inc.

Very impressed with Kyle. He is extremely professional and friendly. Happy we went with Grogg's. Kyle arrived in 10 degree weather and stayed with the task until he found the trouble and had us up and running. Great Guy.


Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Kyle was courteous and professional and knew exactly what he was doing. Highly recommend.


Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Groggs was able to come same day and fixed furnace within an hour. However I did feel the replaced part was overly priced.


Kyle P.

Kyle P.

Service Call Platinum Client york affinity with affinity thermostat. complaint was unit was not shutting off. did put both phsycrometers and thermostat read withing 1.5 degree the whole runtime did let thermostat satisfy twice and both condenser and furnace shut off as needed. pressures were 115/265 coil temp 35 (return temp 67) could not get thermostat to hold Call everything worked properly. however did find txv bulb loose did correct also thermostat is located in a room below return with one supply and a number of windows did close blinds and shut door and temp split from probes almost went within a degree in 5 mins

Near Horners Run Rd, Shinnston, WV 26431
Shinnston, WV - Service Call Platinum Client
york affinity with affinity thermostat. complaint was unit was not shutting off. did put both phsycrometers and thermostat read withing 1.5 degree the whole runtime did let thermostat satisfy twice and both condenser and furnace shut off as needed. pressures were 115/265 coil temp 35 (return temp 67) could not get thermostat to hold Call everything worked properly. 

however did find txv bulb loose did correct also thermostat is located in a room below return with one supply and a number of windows did close blinds and shut door and temp split from probes almost went within a degree in 5 mins
Kyle P.

Kyle P.

Service No Charge r-22 unit from 1997 low on r-22 refrigerate. did advise customer of price per lb he declined to charge it. he also declined the monthly maintenance plan after being informed to pay the service fee. customer also did not have means to pay service charge. was informed to try and pay by the end of the day. customer wants to go through home warranty first to see if they will replace or repair. I did inform him we don't do home warranty work.

Near Pride Ave, Clarksburg, WV 26301
Clarksburg, WV - Service No Charge
r-22 unit from 1997 low on r-22 refrigerate. did advise customer of price per lb he declined to charge it. he also declined the monthly maintenance plan after being informed to pay the service fee. customer also did not have means to pay service charge. was informed to try and pay by the end of the day. customer wants to go through home warranty first to see if they will replace or repair. I did inform him we don't do home warranty work.
Kyle P.

Kyle P.

Service Call Platinum Client found gas union outside of cabinet to be leaking did confirm with bubbles. did manage to tighten union to stop gas leak also confirmed with bubbles. attached before repair and after repair pictures to Work order. no gas leaks at this time did bubble check every other connection to be sure

Near Briarwood Rd, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
found gas union outside of cabinet to be leaking did confirm with bubbles. did manage to tighten union to stop gas leak also confirmed with bubbles. 
attached before repair and after repair pictures to Work order. no gas leaks at this time did bubble check every other connection to be sure
Kyle P.

Kyle P.

Service Call Platinum Client found cpvc drain that we connected to to be clogged used nitrogen cleared drain verified clear drain then did put vinegar in traps also. did check pressures due to history 112/259 coil temp 36.6 @ 60 ambient no issues at this time

Near Sherwood Rd, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
found cpvc drain that we connected to to be clogged used nitrogen cleared drain verified clear drain then did put vinegar in traps also. 
did check pressures due to history 112/259 coil temp 36.6 @ 60 ambient no issues at this time
Kyle P.

Kyle P.

Service No Charge found gas supply to valve to be turned off nothing wrong with gas valve cycled furnace multiple times no issues

Near Valley St, Salem, WV 26426
Salem, WV - Service No Charge
found gas supply to valve to be turned off nothing wrong with gas valve cycled furnace multiple times no issues
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System compressor amps 6.02 fan amps .96 capacitor checked while running 35/5.9 r22 pressures 61/166 ambient temp is 58 coil sat was at 35 did set up quote for new system

Near Saltwell Rd, Shinnston, WV 26431
Shinnston, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
compressor amps 6.02
fan amps .96
capacitor checked while running 35/5.9 
r22 pressures 61/166 ambient temp is 58 coil sat was at 35
did set up quote for new system
Kyle P.

Kyle P.

Service Call Platinum Client pressures were 113/266 did drive up liquid Saturation to 80 degrees ambient temp is 50 vapor Saturation is 34 return temp is 67 customer complaint was had to keep turning down thermostat to get unit to kick on did find that thermostat was scheduled to cool to 78 did set all days to 68 do believe this was the issue pressures looked good Givin the ambient temperature.

Near Hillcrest Dr, Mount Clare, WV 26408
Mount Clare, WV - Service Call Platinum Client
pressures were 113/266 did drive up liquid Saturation to 80 degrees ambient temp is 50 vapor Saturation is 34 return temp is 67 

customer complaint was had to keep turning down thermostat to get unit to kick on did find that thermostat was scheduled to cool to 78 did set all days to 68 do believe this was the issue pressures looked good Givin the ambient temperature.
Kyle P.

Kyle P.

Service Call Platinum Client customer attempted to change ecm motor had wiring in airhandler to be incorrect. did rewire entire unit. found contactor to be bad as well as ecm motor to be fried motor will start and run for a second and repeat to try to run didnswap ecm with old motor and same outcome did quote ecm motor customer decided to replace ecm.

Near Flanigan Ave, Salem, WV 26426
Salem, WV - Service Call Platinum Client
customer attempted to change ecm motor had wiring in airhandler to be incorrect. did rewire entire unit. found contactor to be bad as well as ecm motor to be fried motor will start and run for a second and repeat to try to run didnswap ecm with old motor and same outcome did quote ecm motor customer decided to replace ecm.
Kyle P.

Kyle P.

Service Call Platinum Client did replace pressure switch verified operation fired multiple times inducer pulling 1.80 switch rated for 1.5 all in working order

Near Morning View Ln, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
did replace pressure switch verified operation fired multiple times inducer pulling 1.80 switch rated for 1.5 all in working order
Kyle P.

Kyle P.

Service Call Platinum Client tested humidity in home with My psychometer tested at 41 percent typically want the house between 35-45 percent anything above 45 percent can start mold growth humidifier working fine. did change both pad and filter 413 and did renew two year a check. also sold duct cleaning scheduled for may 31

Near Berkshire Cir, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
tested humidity in home with My psychometer tested at 41 percent 
typically want the house between 35-45 percent anything above 45 percent can start mold growth humidifier working fine. 
did change both pad and filter 413 and did renew two year a check. 

also sold duct cleaning scheduled for may 31
Kyle P.

Kyle P.

Service Call Platinum Client furnace is 20 plus years of age did explain furnace is in poor condition and may think about replacing customer agreed set lead for 4-6-22

Near Hamill Ave, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client
furnace is 20 plus years of age did explain furnace is in poor condition and may think about replacing customer agreed set lead for 4-6-22
Kyle P.

Kyle P.

Service Call Platinum Client goodman unit found to be empty on refrigerate customer will like a quote to replace did set up for Don to update quote

Near Ridgeway Dr, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
goodman unit found to be empty on refrigerate customer will like a quote to replace did set up for Don to update quote
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System passed all manufacturing parameters Performed Platinum Comfort Club Membership Tune-Up on Cooling System capacitor did test out of range did replace capacitor did also add surge protection to outdoor unit due to customer having power issues. pressures 133/267 vapor Saturation was at 43 degrees compressor amp draw was 6.12 fan amp draw was .64 did wash coils did not find any other issues with outdoor unit

Near Main St, Lumberport, WV 26386
Lumberport, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
passed all manufacturing parameters 

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
capacitor did test out of range did replace capacitor 
did also add surge protection to outdoor unit due to customer having power issues. pressures 133/267 vapor Saturation was at 43 degrees 
compressor amp draw was 6.12 
fan amp draw was .64 
did wash coils 
did not find any other issues with outdoor unit
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System coo read 70 ppm (is elevated ) 5.5 % 02 blower amps 5.21 inducer 1.55 blower cap tested within range pulled blower motor to inspect heat exchanger did nit find any cracks however heat exchanger is in very poor condition would suggest replacing unit before heat exchanger fails Performed Platinum Comfort Club Membership Tune-Up on Cooling System pressure were 114/229 38 degree Saturation temp capacitor tested while running tested at 39.8 /4.9 all within range no contactor cleaned coils System is from 2009 do recommend replacing system if any repair is needed did add filter size

Near Lost Run Rd, Grafton, WV 26354
Grafton, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
coo read 70 ppm (is elevated ) 5.5 % 02 
blower amps 5.21
inducer 1.55
blower cap tested within range 
pulled blower motor to inspect heat exchanger did nit find any cracks however heat exchanger is in very poor condition would suggest replacing unit before heat exchanger fails 

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
pressure were 114/229 38 degree Saturation temp 
capacitor tested while running tested at 39.8 /4.9 all within range 
no contactor 
cleaned coils 
System is from 2009 do recommend replacing system if any repair is needed 
did add filter size
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System pressure were 128 /298 liquid sat above 80 coil temp 36.9 coils cleaned capacitor tested within range contactor looked good no signs of carbon tracking do recommend adding surge protection Performed Platinum Comfort Club Membership Tune-Up on Heating System heat strips pulling 22.1 amps bank 1 bank 2 pulling 19 amps bank 2 blower capacitor tested at 9.98 of 10 blower amps approximately 3.56 did not find any issues with furnace

Near Heavenly Meadow Ln, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
pressure were 128 /298 liquid sat above 80 coil temp 36.9 
coils cleaned 
capacitor tested within range 
contactor looked good no signs of carbon tracking 
do recommend adding surge protection 

Performed Platinum Comfort Club Membership Tune-Up on Heating System
heat strips pulling 22.1 amps bank 1 
bank 2 pulling 19 amps bank 2 
blower capacitor tested at 9.98 of 10 
blower amps approximately 3.56 
did not find any issues with furnace
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System heat pump pressures were 78/320 did clean coils did find a failed single run capacitor on fan side did replace compressor amp draw was approximately 6.98 amps fan .76 did not find any other issues with condensor Performed Platinum Comfort Club Membership Tune-Up on Heating System maintenance on unico tested capacitor blower amps were 5.56 heat strips pulled below 19 amps on both banks temp rise with heatpump was 32 degrees @55 ambient did not find any issues

Near Indian Run, Salem, WV 26426
Salem, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
heat pump pressures were 78/320 
did clean coils 
did find a failed single run capacitor on fan side did replace 
compressor amp draw was approximately 6.98 amps 
fan .76
did not find any other issues with condensor

Performed Platinum Comfort Club Membership Tune-Up on Heating System
maintenance on unico tested capacitor 
blower amps were 5.56
heat strips pulled below 19 amps on both banks 
temp rise with heatpump was 32 degrees @55 ambient 
did not find any issues
Kyle P.

Kyle P.

Service No Charge did not find any issues with systems however the bryant for furnace in garage is old and is on its last leg compressor pulling high amps and is r22 as well as main system is r22. do recommend replacing unitts if issue occurs did nit find any issues with other two units. customer declined maintenance plans on units

Near Rodney St, Clarksburg, WV 26301
Clarksburg, WV - Service No Charge
did not find any issues with systems however the bryant for furnace in garage is old and is on its last leg compressor pulling high amps and is r22 as well as main system is r22. do recommend replacing unitts if issue occurs did nit find any issues with other two units. customer declined maintenance plans on units
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System changed filter and humidipad pressures were 128/299 Saturation was 38 degrees 22 degree split capacitor tested within range outdoor unit was dirty did wash condensor coils did add plasma pure to system to help improve indoor air quality compressor most were @ 5.98

Near Locust Ave, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
changed filter and humidipad 
pressures were 128/299 Saturation was 38 degrees 22 degree split 
capacitor tested within range 
outdoor unit was dirty did wash condensor coils 
did add plasma pure to system to help improve indoor air quality 
compressor most were @ 5.98
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System pressures were 131/260 coil temp was 45 degrees subcooling was at 5 capacitor tested within range (40/5) compressor amp draw 5.56 fan amp draw was .68 did wash coils did not find any issues with ac at this time did talk to customer about reme halo and did quote reme will really help with indoor air quality.

Near Valley Dr, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
pressures were 131/260 coil temp was 45 degrees subcooling was at 5 
capacitor tested within range (40/5) 
compressor amp draw 5.56
fan amp draw was .68 
did wash coils 
did not find any issues with ac at this time 
did talk to customer about reme halo and did quote  
reme will really help with indoor air quality.
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System found dead capacitor on outdoor unit replaced compressor drawing 11.11 amps fan 0.81 amps pressures 118/261 vapor Saturation is 39.9 filter was pretty dirty and did replace filter no issues with system at this time

Near Washburn St, Lost Creek, WV 26385
Lost Creek, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
found dead capacitor on outdoor unit replaced 
compressor drawing 11.11 amps 
fan 0.81 amps 
pressures 118/261 vapor Saturation is 39.9 
filter was pretty dirty and did replace filter 
no issues with system at this time
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System unit is from 2020 registered under different homeowner (no warranty did confirm through jonstone.) unit is 3 tons and was paired with ac coil from 2009 that is a 4 ton coil. also has no line dryer added. pressures were 80 / 285 coil Saturation temp was below freezing pressures were low do believe their to be other issues. did set up lead for may 3 2022 Performed Platinum Comfort Club Membership Tune-Up on Heating System found goodman furnace from 2009 to be in very poor condition coo reading 250 (elevated) gas pressures set to 3.25 still no result blower cabinet very dirty as well as wheel. do recommend this unit to be replaced

Near Rush Run Rd, Salem, WV 26426
Salem, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
unit is from 2020 registered under different homeowner (no warranty did confirm through jonstone.) unit is 3 tons and was paired with ac coil from 2009 that is a 4 ton coil. also has no line dryer added. pressures were 80 / 285 coil Saturation temp was below freezing pressures were low do believe their to be other issues. did set up lead for may 3 2022

Performed Platinum Comfort Club Membership Tune-Up on Heating System
found goodman furnace from 2009 to be in very poor condition 
coo reading 250 (elevated) gas pressures set to 3.25 still no result 
blower cabinet very dirty as well as wheel. do recommend this unit to be replaced
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System pressures were 115/298 sc 12.3 super heat 9.8 capacitor tested at 44/ 5 contactor looked good no pitting or carbon tracking cleaned coils with solution cleaned put electrical components compressor amp draw was 6.59 fan motor was 0.65 did not find any issues with condenser unit at this time

Near Ocala St, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
pressures were 115/298 sc 12.3 super heat 9.8 
capacitor tested at 44/ 5 
contactor looked good no pitting or carbon tracking 
cleaned coils with solution 
cleaned put electrical components 
compressor amp draw was 6.59 
fan motor was 0.65 
did not find any issues with condenser unit at this time
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling & Heating System washed coils pressures 114/270 sat temp 37 degrees sc 9.3 sh 12.5 cap tested at 39.1 /5.02 compressor amps 5.57 fan 1.45 contactor looked good no pitting or carbon tracking. did not find any issues

Near Briar Patch Rd, Philippi, WV 26416
Philippi, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling & Heating System
washed coils 
pressures 114/270 sat temp 37 degrees sc 9.3 sh 12.5 
cap tested at 39.1 /5.02 
compressor amps 5.57
fan 1.45 
contactor looked good no pitting or carbon tracking. 
did not find any issues
Kyle P.

Kyle P.

Service Call Platinum Client found herm terminal to be charred off did repair to allow unit to cool unit is over 20 years old did set lead for may 2

Near Nutter Fort, WV 26301
Nutter Fort, WV - Service Call Platinum Client
found herm terminal to be charred off did repair to allow unit to cool 
unit is over 20 years old did set lead for may 2
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System pressures were 120/233 sc 7.1 sh 11 coil temp 37.8 temp drop was 19 degrees capacitor tested 41/4.67 compressor amp draw 5.56 fan 0.63 amps did not find any issues with outdoor unit.. indoor unit ac only no heat strips ecm pulling 1.55 amps did clear drain and add vinegar did not find any issues

Near River Rd, Morgantown, WV 26501
Morgantown, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
pressures were 120/233 sc 7.1 sh 11 coil temp 37.8
temp drop was 19 degrees 
capacitor tested 41/4.67
compressor amp draw 5.56 
fan 0.63 amps 
did not find any issues with outdoor unit.. 

indoor unit ac only no heat strips 
ecm pulling 1.55 amps 
did clear drain and add vinegar 
did not find any issues

Undeniably Good Reviews SINCE 1970

Friendly, knowledgeable, professional I was pleased and impressed at how quickly Grogg's got me scheduled. I appreciated the call letting me know they were on the way. Corey checked and explained everything in detail. He patiently answered all my questions. Jozwick Salem, WV
Great Service Keith was awesome. He took the time to explain the what would work best for my home. Worked with my budget to get me the best unit. Harper Fairmont, WV
Great Service Corey is always professional and knowledgeable. Always solves our problems. He keeps us up dot date on the latest technology available for our system Cyphert Bridgeport, WV
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