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Rated 4.8 out of 1787 reviews

Doug Hatfield

HVAC Service Technician

Rating

Reviews

Name: Doug Hatfield

Hometown: Bridgeport WV

College: Fairmont State

Favorite Aspect of My Job: Helping People

Hobbies: Camping, Hiking and Fishing

Role Model: My Father

Interesting Fact About Me: My arm is titanium

Best Advice to Customers: Keep up with preventative maintenance

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.8 out of 5 stars based on 40 customer reviews

Map of Clarksburg, WV

Doug Hatfield is the best!




Review of Grogg's Heating & Air Conditioning, Inc.

He is very thorough and answers all my questions, as dumb as some of them are sometime!

ClarksburgWV 39.28-80.345

Map of Clarksburg, WV 26301

great




Review of Grogg's Heating & Air Conditioning, Inc.

they were wondeful

ClarksburgWV26301 39.27-80.3125

Map of Mount Clare, WV 26408

good service




Review of Grogg's Heating & Air Conditioning, Inc.

Mount ClareWV26408 39.2175-80.29

Response from Grogg's Home Services:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.


Map of Bridgeport, WV 26330

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Groggs did an excellent job

BridgeportWV26330 39.2875-80.2175

Map of Clarksburg, WV 26301

Good




Review of Grogg's Heating & Air Conditioning, Inc.

ClarksburgWV26301 39.305-80.355

Map of Fairmont, WV 26554

Very pleased




Review of Grogg's Heating & Air Conditioning, Inc.

I'm new to the area and called Groggs on a local recommendation. I couldn't be happier with the service! From the person who answered my call to the scheduling, technician, work done, plain-language explanation of service, and pricing, all was excellent.

FairmontWV26554 39.42-80.1775

Map of Bridgeport, WV 26330

Troubleshooting




Review of Grogg's Heating & Air Conditioning, Inc.

Doug was good to work with, provided great customer service, and represented Grogg's very well. Hope to have him back when called again

BridgeportWV26330 39.3625-80.195

Map of Fairmont, WV 26554

Yearly service




Review of Grogg's Heating & Air Conditioning, Inc.

Technician did complete system check and cleaned heat pump unit.

FairmontWV26554 39.3875-80.1675

Map of Fairmont, WV 26554

Thank you




Review of Grogg's Heating & Air Conditioning, Inc.

FairmontWV26554 39.4725-80.155

Map of Flemington, WV 26347

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Mr Hatfield was very professional and we felt confident in his work. Highly recommend him

FlemingtonWV26347 39.3225-80.1475

Response from Grogg's Home Services:

Thank you so much for taking the time to leave us this amazing review!


Prompt efficient service




Review of Grogg's Heating & Air Conditioning, Inc.

Groggs has the most hvac techs than other companies

BridgeportWV26330 39.3125-80.2675

Excellent service!




Review of Grogg's Heating & Air Conditioning, Inc.

Doug was friendly, competent, efficient and very considerate not to bring mud into the house.

ClarksburgWV26301 39.28-80.3575

Check up on thermostat




Review of Grogg's Heating & Air Conditioning, Inc.

Came same day to help us!!Very impressive!!

BridgeportWV26330 39.365-80.2

Grogg's installed surge protector on air conditioner and air purifier




Review of Grogg's Heating & Air Conditioning, Inc.

Excellent work; looking forward to noticing a difference in our air

WestonWV26452 39.035-80.4725

Thorough Inspection




Review of Grogg's Heating & Air Conditioning, Inc.

Doug was very professional and knowledgeable. He reviewed what was being done as the service. He offered suggestions about the filters. Gave the furnace and air conditioner a thorough inspection. Doug was also personable and I felt comfortable about the service performed.

BridgeportWV26330 39.265-80.235

Doug H.

Doug H.

HVAC Maintenance - C

Near Ridgeway Dr, Bridgeport, WV 26330
Doug H.

Doug H.

Service No Charge Upon inspection found unit to have a wire disconnected from pressure switch. Replaced wire and unit is running beautifully.

Near Barrington Ct, Bridgeport, WV 26330
Bridgeport, WV - Service No Charge
Upon inspection found unit to have a wire disconnected from pressure switch. Replaced wire and unit is running beautifully.
Doug H.

Doug H.

Service No Charge Replaced screw in fuse.

Near N 21st St, Clarksburg, WV 26301
Clarksburg, WV - Service No Charge
Replaced screw in fuse.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion analysis.

Near Duff Ave, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion analysis.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked filter. And cleaned flame sensor. Ran combustion analysis and aklso checked gas pressure.

Near Seneca Dr, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Checked filter. And cleaned flame sensor. Ran combustion analysis and aklso checked gas pressure.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked dehumidifier and can see where it will need a new filter after the first of the year. Cheacked humidifier it also will need a new water board after the first of the year. I also checked the remi halo. Furnace is running good at 98% efficiency.

Near Clarksburg, WV
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Checked dehumidifier and can see where it will need a new filter after the first of the year. Cheacked humidifier it also will need a new water board after the first of the year. I also checked the remi halo. Furnace is running good at 98% efficiency.
Doug H.

Doug H.

Work performed under GHAC Quality Pledge: Upon inspection found unit to have a leak on flue. Reglued and asked customer to leave off for a couple hours to make sure it dried good.

Near Pennsylvania Ave, Bridgeport, WV 26330
Bridgeport, WV - Work performed under GHAC Quality Pledge:
Upon inspection found unit to have a leak on flue. Reglued and asked customer to leave off for a couple hours to make sure it dried good.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Grey Fox Farm Ln, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Doug H.

Doug H.

Work performed under GHAC Quality Pledge: Returned to customer to adjust remi halo to cut down on odor.

Near 4th Ave, Mount Clare, WV 26301
Mount Clare, WV - Work performed under GHAC Quality Pledge:
Returned to customer to adjust remi halo to cut down on odor.
Doug H.

Doug H.

Service No Charge Upon inspection found unit to have a burnt and cracked heat exchanger. Releasing excessive amounts of co into the home. Unit needs replaced as soon as possible.

Near Salem, WV 26426
Salem, WV - Service No Charge
Upon inspection found unit to have a burnt and cracked heat exchanger. Releasing excessive amounts of co into the home. Unit needs replaced as soon as possible.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections on both units. Cleaned flame sensors Checked drains and gas pressures on both units. Replaced a 16x25x1 filter that was customers.

Near Old Davisson Run Rd, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections on both units. Cleaned flame sensors Checked drains and gas pressures on both units. Replaced a 16x25x1 filter that was customers.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Reglued flue due to excessive water leaking.

Near George Washington Hwy, Grafton, WV 26354
Grafton, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Reglued flue due to excessive water leaking.
Doug H.

Doug H.

Service No Charge Upon inspection found unit to have an intermediate flame sensor. With no access to it due to brick wall.

Near Meathouse Fork, Jane Lew, WV 26378
Jane Lew, WV - Service No Charge
Upon inspection found unit to have an intermediate flame sensor. With no access to it due to brick wall.
Doug H.

Doug H.

Service Call After Hours Fee Upon inspection found unit to have a failed limit switch.

Near Mesa Dr, Bridgeport, WV 26330
Bridgeport, WV - Service Call After Hours Fee
Upon inspection found unit to have a failed limit switch.
Doug H.

Doug H.

Service Call Fee Upon inspection found unit to be very old and dirty blower motor is caked with debris. Vents are full dust and debris. Customer has hardly any airflow. I suggest a new unit.

Near Greenbrier Dr, Lost Creek, WV 26385
Lost Creek, WV - Service Call Fee
Upon inspection found unit to be very old and dirty blower motor is caked with debris. Vents are full dust and debris. Customer has hardly any airflow. I suggest a new unit.
Doug H.

Doug H.

Service No Charge Upon inspection found units 10x20 dampener failing. Needs replaced. Waiting on price from dealer.

Near Heavner Grove Rd, Buckhannon, WV 26201
Buckhannon, WV - Service No Charge
Upon inspection found units 10x20 dampener failing. Needs replaced. Waiting on price from dealer.
Doug H.

Doug H.

Flat Rate Labor Installed 10 ft of 8inc flex duct.

Near Johnson Ave, Bridgeport, WV 26330
Bridgeport, WV - Flat Rate Labor
Installed 10 ft of 8inc flex duct.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections on customers boiler.

Near Sedgwick St, Buckhannon, WV 26201
Buckhannon, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections on customers boiler.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Had to adjust gas pressure from 4.92 down to 3.4. Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. Starting to have high co(o). Unit is running at this time.

Near Pierce Dr, Lost Creek, WV 26385
Lost Creek, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Had to adjust gas pressure from 4.92 down to 3.4. Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. Starting to have high co(o). Unit is running at this time.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked capacitor and standing pressures. Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Changed filter with a new 413.

Near E Main St, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked capacitor and standing pressures.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Changed filter with a new 413.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Checked air filter. Ran combustion Analysis as well. Unit is in great condition at this time.

Near Arbor Ct, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Checked air filter. Ran combustion Analysis as well. Unit is in great condition at this time.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Green Acres Rd, Salem, WV 26426
Salem, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections in customers package unit. Cleaned flame sensor. Ran combustion Analysis.

Near Fowler Rd, Jane Lew, WV 26378
Jane Lew, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections in customers package unit. Cleaned flame sensor. Ran combustion Analysis.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis.

Near Nutter Run Rd, Mount Clare, WV 26408
Mount Clare, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis.
Doug H.

Doug H.

Near Lockwood Dr, Clarksburg, WV 26301

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