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Rated 4.8 out of 1583 reviews

Doug Hatfield

HVAC Service Technician

Rating

Reviews

Name: Doug Hatfield

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.7 out of 5 stars based on 28 customer reviews

Map of Bridgeport, WV

Check up on thermostat




Review of Grogg's Heating & Air Conditioning, Inc.

Came same day to help us!!Very impressive!!


Map of Weston, WV

Grogg's installed surge protector on air conditioner and air purifier




Review of Grogg's Heating & Air Conditioning, Inc.

Excellent work; looking forward to noticing a difference in our air


Map of Bridgeport, WV

Thorough Inspection




Review of Grogg's Heating & Air Conditioning, Inc.

Doug was very professional and knowledgeable. He reviewed what was being done as the service. He offered suggestions about the filters. Gave the furnace and air conditioner a thorough inspection. Doug was also personable and I felt comfortable about the service performed.


Map of Bridgeport, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Doug Hatfield came early to fix our air conditioning. He told us what was wrong, was very informative as to what we needed, and then went on to complete the job. He was quite professional. We appreciate his service to Groggs and the community.


Map of Flemington, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Bridgeport, WV

Groggs home services




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Mount Clare, WV

great service




Review of Grogg's Heating & Air Conditioning, Inc.

for your information i have told each representative about the air registers in my living room and have not yet received a response from grogg. when they were originally put in they did not fit. the installers broke off the part that enables you to close them and said they would later bring registers that would work. it has been almost been 3 years and we still have not had a response.


Map of Clarksburg, WV

AC Repair




Review of Grogg's Heating & Air Conditioning, Inc.

Very nice gentleman, respectful and got right to work. Explained everything in detail when I didn’t understand.


Map of Bridgeport, WV

New thermostat




Review of Grogg's Heating & Air Conditioning, Inc.

Doug, our technician, did an excellent job. Quick and efficient. Explained things about our new thermostat. Easy to talk to and friendly. Made sure we were satisfied with everything before leaving. Would definitely recommend to anyone needing their services. Will call again in future if needed. Thanks for being there.


Map of Brownton, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Dependable and friendly service




Review of Grogg's Heating & Air Conditioning, Inc.

Prompt and knowledgeable service with Groggs.


Good service




Review of Grogg's Heating & Air Conditioning, Inc.


GROGGs provided an inspection of my furnace and A/C




Review of Grogg's Heating & Air Conditioning, Inc.

Mr. Doug Hatfield was very polite and thorough with his inspection. He made suggestions on what he felt would benefit the operations of both of them. We took his information seriously and invested in surge protectors and a Plasma Air product to help with filtering the impurities in the air. We appreciated his service and have requested his assistance when installing our order. Thank you!


Great service and great technician!




Review of Grogg's Heating & Air Conditioning, Inc.


Service man very polite and thorough!




Review of Grogg's Heating & Air Conditioning, Inc.


Doug H.

Doug H.

Work performed under GHAC Quality Pledge: Upon inspection found thermostat running normal. Checked and cleaned all electrical connections.

Near Corbin Branch Rd, Bridgeport, WV 26330
Bridgeport, WV - Work performed under GHAC Quality Pledge:
Upon inspection found thermostat running normal. Checked and cleaned all electrical connections.
Doug H.

Doug H.

CLEAN & REPAIR PVC CONDENSATE DRAIN

Near Grafton, WV 26354
Grafton, WV - CLEAN & REPAIR PVC CONDENSATE DRAIN
Doug H.

Doug H.

Service No Charge Upon running full maintenance found air filter clogged. Let customer know. Unit was running very low on refrigerant causing a coil to freeze and drain water in basement. Customer asked for a comfort adviser.

Near Broadview Ave, Fairmont, WV 26554
Fairmont, WV - Service No Charge
Upon running full maintenance found air filter clogged. Let customer know. Unit was running very low on refrigerant causing a coil to freeze and drain water in basement. Customer asked for a comfort adviser.
Doug H.

Doug H.

Service No Charge Upon inspection found unit to have a clogged drain just blew it out with nitrogen.

Near Maryland Ave, Nutter Fort, WV 26301
Nutter Fort, WV - Service No Charge
Upon inspection found unit to have a clogged drain just blew it out with nitrogen.
Doug H.

Doug H.

Commercial Service Fee Upon inspection found unit to have a complete dead capacitor. Replaced with new 45/5 capacitor. Spoke with customer about adding more runs to an already overworked system. Advised to save that up and replace with new system.

Near Heliport Loop Rd, Bridgeport, WV 26330
Bridgeport, WV - Commercial Service Fee
Upon inspection found unit to have a complete dead capacitor. Replaced with new 45/5 capacitor. Spoke with customer about adding more runs to an already overworked system. Advised to save that up and replace with new system.
Doug H.

Doug H.

Plasma Air products are mounted in the central air conditioning system of any building. As air passes over the products, millions of positively and negatively charged ions are formed – just like in nature.

Near Mulberry Ave, Weston, WV 26452
Weston, WV - Plasma Air products are mounted in the central air conditioning system of any building. As air passes over the products, millions of positively and negatively charged ions are formed – just like in nature.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked refrigerant pressures. Checked and cleaned all electrical connections. Also checked capacitor. Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Checked filter customer has a new 413 in with two spares.

Near Tanglewood Rd, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked refrigerant pressures. Checked and cleaned all electrical connections. Also checked capacitor.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Checked filter customer has a new 413 in with two spares.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked refrigerant pressures. Performed Platinum Comfort Club Membership Tune-Up on Heating System Replaced skittle filter. Checked and cleaned all electrical connections. Cleaned flame sensor.

Near Maple Ave, Stonewood, WV 26301
Stonewood, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked refrigerant pressures.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Replaced skittle filter. Checked and cleaned all electrical connections. Cleaned flame sensor.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Morning View Ln, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have bad board. Needs replaced

Near Sheridan St, Fairmont, WV 26554
Fairmont, WV - Service Call Fee:
Upon inspection found unit to have bad board. Needs replaced
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to be almost completely empty on refrigerant. Found leaking compression fitting in basement.

Near 14th St, Fairmont, WV 26554
Fairmont, WV - Service Call Fee:
Upon inspection found unit to be almost completely empty on refrigerant. Found leaking compression fitting in basement.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked refrigerant pressures they are good at this time. Checked and cleaned all electrical connections.

Near Briarwood Rd, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked refrigerant pressures they are good at this time. Checked and cleaned all electrical connections.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked capacitor. Checked blower motor and filter as well. Unit is in great shape.

Near Pennsylvania Ave, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked capacitor. Checked blower motor and filter as well. Unit is in great shape.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have clogged drain under the floor in crawl space. Cut line blew out with nitrogen.

Near Valley Dr, Bridgeport, WV 26330
Bridgeport, WV - Service Call Fee:
Upon inspection found unit to have clogged drain under the floor in crawl space. Cut line blew out with nitrogen.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have dead fan and compressor. It is an old r22 unit and will have to be replaced.

Near Fleming Way, Shinnston, WV 26431
Shinnston, WV - Service Call Fee:
Upon inspection found unit to have dead fan and compressor. It is an old r22 unit and will have to be replaced.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to be very low on R22 refrigerant. Customer requests comfort adviser after I told him it’s best to replace unit.

Near Sherwood Rd, Bridgeport, WV 26330
Bridgeport, WV - Service Call Fee:
Upon inspection found unit to be very low on R22 refrigerant. Customer requests comfort adviser after I told him it’s best to replace unit.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have flex duct disconnected in multiple places. Two capacitors filed. Reconnected flex duct and replaced two capacitors.

Near Garden Cir, Bridgeport, WV 26330
Bridgeport, WV - Service Call Fee:
Upon inspection found unit to have flex duct disconnected in multiple places. Two capacitors filed. Reconnected flex duct and replaced two capacitors.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have a bad control board and burnt blower motor.

Near Westfall Ave, Lost Creek, WV 26385
Lost Creek, WV - Service Call Fee:
Upon inspection found unit to have a bad control board and burnt blower motor.
Doug H.

Doug H.

Service No Charge Upon inspection found unit to have a compressor pulling very high amps with two jump starts on it. I also found old r22 unit to have a bad condenser fan motor bad. Unit needs replaced.

Near Columbia Dr, Fairmont, WV 26554
Fairmont, WV - Service No Charge
Upon inspection found unit to have a compressor pulling very high amps with two jump starts on it. I also found old r22 unit to have a bad condenser fan motor bad. Unit needs replaced.
Doug H.

Doug H.

Service Call After Hours Fee Upon inspection found unit to have a dead blower motor and extremely low on refrigerant. Unit is an older r22 and needs replaced.

Near Aaron Smith Dr, Bridgeport, WV 26330
Bridgeport, WV - Service Call After Hours Fee
Upon inspection found unit to have a dead blower motor and extremely low on refrigerant. Unit is an older r22 and needs replaced.
Doug H.

Doug H.

Service No Charge Upon inspection found unit was over charged and a failed capacitor.

Near Hillcrest Rd, Fairmont, WV 26554
Fairmont, WV - Service No Charge
Upon inspection found unit was over charged and a failed capacitor.
Doug H.

Doug H.

Upon inspection found unit had a dead capacitor. Replaced with a new 45/5 capacitor.

Near Lewis St, Clarksburg, WV 26301
Clarksburg, WV - Upon inspection found unit had a dead capacitor. Replaced with a new 45/5 capacitor.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have a dead nest thermostat.

Near Valley St, Salem, WV 26426
Salem, WV - Service Call Fee:
Upon inspection found unit to have a dead nest thermostat.
Doug H.

Doug H.

Service No Charge Upon inspection found unit had a clogged drain line. Took apart and blew out with compressed nitrogen.

Near Point of View, Bridgeport, WV 26330
Bridgeport, WV - Service No Charge
Upon inspection found unit had a clogged drain line. Took apart and blew out with compressed nitrogen.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Replaced capacitor. Charged system with 2lbs of 410 A. Checked air filter and blower motor. System now has a delta t of 16.4.

Near Twin Oaks Dr, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Replaced capacitor. Charged system with 2lbs of 410 A. Checked air filter and blower motor. System now has a delta t of 16.4.

Undeniably Good Reviews SINCE 1970

Really Fast! A/C died on a Saturday afternoon. Matt was out inspecting within an hour of my call. Unfortunately, it was bad news - catastrophic failure. Woods Fairmont, WV
Owner Corey is knowledgeable and completes his work in a timely manner. He has a good attitude and kept me informed at all phases. KTB Bridgeport, WV
Great Service Came right on time. Knew what to do and how. Very personable and pleasant. Fixed the hidden plumbing problem! Excellent service. Will use again if needed! Parker Vincent, OH
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