Rating
Reviews
Name: Doug Hatfield
Came same day to help us!!Very impressive!!
Excellent work; looking forward to noticing a difference in our air
Doug was very professional and knowledgeable. He reviewed what was being done as the service. He offered suggestions about the filters. Gave the furnace and air conditioner a thorough inspection. Doug was also personable and I felt comfortable about the service performed.
Doug Hatfield came early to fix our air conditioning. He told us what was wrong, was very informative as to what we needed, and then went on to complete the job. He was quite professional. We appreciate his service to Groggs and the community.
for your information i have told each representative about the air registers in my living room and have not yet received a response from grogg. when they were originally put in they did not fit. the installers broke off the part that enables you to close them and said they would later bring registers that would work. it has been almost been 3 years and we still have not had a response.
Very nice gentleman, respectful and got right to work. Explained everything in detail when I didn’t understand.
Doug, our technician, did an excellent job. Quick and efficient. Explained things about our new thermostat. Easy to talk to and friendly. Made sure we were satisfied with everything before leaving. Would definitely recommend to anyone needing their services. Will call again in future if needed. Thanks for being there.
Prompt and knowledgeable service with Groggs.
Mr. Doug Hatfield was very polite and thorough with his inspection. He made suggestions on what he felt would benefit the operations of both of them. We took his information seriously and invested in surge protectors and a Plasma Air product to help with filtering the impurities in the air. We appreciated his service and have requested his assistance when installing our order. Thank you!
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked refrigerant pressures. Checked and cleaned all electrical connections. Also checked capacitor. Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Checked filter customer has a new 413 in with two spares.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked refrigerant pressures. Performed Platinum Comfort Club Membership Tune-Up on Heating System Replaced skittle filter. Checked and cleaned all electrical connections. Cleaned flame sensor.
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