Contact Us Call Now Request Service
Rated 4.8 out of 1694 reviews

Doug Hatfield

HVAC Service Technician

Rating

Reviews

Name: Doug Hatfield

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.8 out of 5 stars based on 37 customer reviews

Map of Bridgeport, WV

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Groggs did an excellent job


Map of Clarksburg, WV

Good




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Fairmont, WV

Very pleased




Review of Grogg's Heating & Air Conditioning, Inc.

I'm new to the area and called Groggs on a local recommendation. I couldn't be happier with the service! From the person who answered my call to the scheduling, technician, work done, plain-language explanation of service, and pricing, all was excellent.


Map of Bridgeport, WV

Troubleshooting




Review of Grogg's Heating & Air Conditioning, Inc.

Doug was good to work with, provided great customer service, and represented Grogg's very well. Hope to have him back when called again


Map of Fairmont, WV

Yearly service




Review of Grogg's Heating & Air Conditioning, Inc.

Technician did complete system check and cleaned heat pump unit.


Map of Fairmont, WV

Thank you




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Flemington, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Mr Hatfield was very professional and we felt confident in his work. Highly recommend him


Response from Grogg's Home Services:

Thank you so much for taking the time to leave us this amazing review!


Map of Bridgeport, WV

Prompt efficient service




Review of Grogg's Heating & Air Conditioning, Inc.

Groggs has the most hvac techs than other companies


Map of Clarksburg, WV

Excellent service!




Review of Grogg's Heating & Air Conditioning, Inc.

Doug was friendly, competent, efficient and very considerate not to bring mud into the house.


Map of Bridgeport, WV

Check up on thermostat




Review of Grogg's Heating & Air Conditioning, Inc.

Came same day to help us!!Very impressive!!


Grogg's installed surge protector on air conditioner and air purifier




Review of Grogg's Heating & Air Conditioning, Inc.

Excellent work; looking forward to noticing a difference in our air


Thorough Inspection




Review of Grogg's Heating & Air Conditioning, Inc.

Doug was very professional and knowledgeable. He reviewed what was being done as the service. He offered suggestions about the filters. Gave the furnace and air conditioner a thorough inspection. Doug was also personable and I felt comfortable about the service performed.


Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Doug Hatfield came early to fix our air conditioning. He told us what was wrong, was very informative as to what we needed, and then went on to complete the job. He was quite professional. We appreciate his service to Groggs and the community.


Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Groggs home services




Review of Grogg's Heating & Air Conditioning, Inc.


Doug H.

Doug H.

Service No Charge Upon inspection found unit to have no gas pressure on gas line. Furnace is working properly at this time. Advised customer to call gas company.

Near Zachs Run Rd, Mount Clare, WV 26408
Mount Clare, WV - Service No Charge
Upon inspection found unit to have no gas pressure on gas line. Furnace is working properly at this time. Advised customer to call gas company.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. System is in working condition at this time.

Near Hamilton Dr, Mount Clare, WV 26408
Mount Clare, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. System is in working condition at this time.
Doug H.

Doug H.

Service No Charge Upon inspection found unit to have a bad board and pressure switch. Parts ordered on 10and10 warranty on their way.

Near Cherry St, Mount Clare, WV 26408
Mount Clare, WV - Service No Charge
Upon inspection found unit to have a bad board and pressure switch. Parts ordered on 10and10 warranty on their way.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked running refrigerant pressures. Checked and cleaned all electrical connections. Checked capacitor. Cleaned coil with hose. Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned flame sensor. Checked and cleaned all electrical connections. Ran combustion Analysis.

Near Crestmont Cir, Fairmont, WV 26554
Fairmont, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked running refrigerant pressures. Checked and cleaned all electrical connections. Checked capacitor. Cleaned coil with hose.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned flame sensor. Checked and cleaned all electrical connections. Ran combustion Analysis.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked capacitor and filter.

Near Pinewood Rd, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Checked capacitor and filter.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked filter. Unit is running great at this time. I also checked heat pump. Checked running refrigerant pressures. Checked capacitor.

Near Middleville Rd, Flemington, WV 26347
Flemington, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Checked filter. Unit is running great at this time. I also checked heat pump. Checked running refrigerant pressures. Checked capacitor.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked drains. Ran combustion Analysis. Went under house in crawl space and checked dehumidifier. Dehumidifier is set on 40 and was at full capacity but home still at 67 percent humidity. No error codes on unit at this time. Crawl space had snakes at this time.

Near Issacs Creek Rd, , WV 26385
, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Checked drains. Ran combustion Analysis. Went under house in crawl space and checked dehumidifier. Dehumidifier is set on 40 and was at full capacity but home still at 67 percent humidity. No error codes on unit at this time. Crawl space had snakes at this time.
Doug H.

Doug H.

Near Stout St, Bridgeport, WV 26330
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked capacitor and running refrigerant pressures. Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned flame sensor. Checked and cleaned all electrical connections. Ran combustion Analysis as well. Checked air filter.

Near Oak Ln, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked capacitor and running refrigerant pressures.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned flame sensor. Checked and cleaned all electrical connections. Ran combustion Analysis as well. Checked air filter.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections on both units. Replaced a 413 air filter on attic unit. Checked both units running refrigerant pressures.

Near E Main St, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections on both units. Replaced a 413 air filter on attic unit. Checked both units running refrigerant pressures.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. Unit is running at this time.

Near Mandan Rd, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. Unit is running at this time.
Doug H.

Doug H.

Near Meadow Ln, Bridgeport, WV 26330
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked running refrigerant pressures and capacitors. Customer also stated she would call in to renew maintenance agreement once things get better for her.

Near Coleman Ave, Fairmont, WV 26554
Fairmont, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked running refrigerant pressures and capacitors. Customer also stated she would call in to renew maintenance agreement once things get better for her.
Doug H.

Doug H.

Service No Charge Customer stated their power went out and they had trouble with furnace starting. I checked all power connections and thermostat. Unit is running properly at this time.

Near Sardis Rd, Clarksburg, WV 26301
Clarksburg, WV - Service No Charge
Customer stated their power went out and they had trouble with furnace starting. I checked all power connections and thermostat. Unit is running properly at this time.
Doug H.

Doug H.

Both units were installed great. Both units are working great at this time. Verified pressures on both units. Checked both furnaces as well.

Near Saddleback Cir, Bridgeport, WV 26330
Bridgeport, WV - Both units were installed great. Both units are working great at this time. Verified pressures on both units. Checked both furnaces as well.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections on both units. Cleaned flame sensor on basement unit and ran combustion Analysis on it as well. Checked air filter on both systems. Customer stated that there is only one return in the hall way.

Near Meadow Ln, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections on both units. Cleaned flame sensor on basement unit and ran combustion Analysis on it as well. Checked air filter on both systems. Customer stated that there is only one return in the hall way.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked running refrigerant pressures. Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Cleaned out drain lines with distilled vinegar. Ran combustion Analysis.

Near Wildwood St, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked running refrigerant pressures.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Cleaned out drain lines with distilled vinegar. Ran combustion Analysis.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked running refrigerant pressures. Checked capacitor as well.

Near Waverly Way, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked running refrigerant pressures. Checked capacitor as well.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have a failed capacitor. Replaced with a new 35/5 capacitor. Checked refrigerant pressures. Checked and cleaned all electrical connections. Unit has a rescue fan motor that is still working. Unit will need replaced soon as it is rusting out and is an older r22 unit.

Near E Park Ave, Fairmont, WV 26554
Fairmont, WV - Service Call Fee:
Upon inspection found unit to have a failed capacitor. Replaced with a new 35/5 capacitor. Checked refrigerant pressures. Checked and cleaned all electrical connections. Unit has a rescue fan motor that is still working. Unit will need replaced soon as it is rusting out and is an older r22 unit.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked both capacitors. Fist system for the upstairs was low on refrigerant reading 99/213. I added 14.3 oz of refrigerant. Making it 117/271. Both units are working properly at this time.

Near Normandy Estates, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked and cleaned all electrical connections. Checked both capacitors. Fist system for the upstairs was low on refrigerant reading 99/213. I added 14.3 oz of refrigerant. Making it 117/271. Both units are working properly at this time.
Doug H.

Doug H.

Service No Charge Upon inspection found unit to have excess water on the ground around packing unit. Causing filter in unit to get wet. Advised customer to use existing filters in the home.

Near Circle Dr, Mount Clare, WV 26408
Mount Clare, WV - Service No Charge
Upon inspection found unit to have excess water on the ground around packing unit. Causing filter in unit to get wet. Advised customer to use existing filters in the home.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked capacitor and blower motor. I also checked heat strips and capacitors with running refrigerant pressures on heat pump. Customer had a good 413 filter all ready installed.

Near Babcock Dr, Fairmont, WV 26554
Fairmont, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Checked capacitor and blower motor. I also checked heat strips and capacitors with running refrigerant pressures on heat pump. Customer had a good 413 filter all ready installed.
Doug H.

Doug H.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System system operating with 7 degree temperature drop, R410a pressures operating at 87/250. diagnosed leaking evaporator coil confirmed with Ultrasonic leak detector. a previous technician added uv dye to system checked with UV light and found dye around multiple spots in evaporator coil. advised customer of cost of replacing evaporator coil. customer would like an estimate to replace the system. scheduled estimate Performed Platinum Comfort Club Membership Tune-Up on Heating System, runs for about 20 minutes before tripping limit temperature rise is 76 degrees gas pressures reading 2.6 inches WC fan speeds set properly for size of machine, return duct popped when furnace stops indicating possible return issue. 100,000 BTU furnace paired with 3 ton AC, possible sizing issue. Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran c

Near Skyline Dr, Fairmont, WV 26554
Fairmont, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System

system operating with 7 degree temperature drop, R410a pressures operating at 87/250. diagnosed leaking evaporator coil confirmed with Ultrasonic leak detector.  a previous technician added uv dye to system checked with UV light and found dye around multiple spots in evaporator coil. 

advised customer of cost of replacing evaporator coil. customer would like an estimate to replace the system. scheduled estimate 

Performed Platinum Comfort Club Membership Tune-Up on Heating System, runs for about 20 minutes before tripping limit temperature rise is 76 degrees gas pressures reading 2.6 inches WC fan speeds set properly for size of machine, return duct popped when furnace stops indicating possible return issue. 100,000 BTU furnace paired with 3 ton AC, possible sizing issue.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Ran c
Doug H.

Doug H.

Service No Charge Customer has video of a noise coming out of vent. While I was there checked amps on motor. Unit is not making noise at this time.

Near Bluecrest Dr, Grafton, WV 26354
Grafton, WV - Service No Charge
Customer has video of a noise coming out of vent. While I was there checked amps on motor. Unit is not making noise at this time.
Doug H.

Doug H.

Service Call Fee: Upon inspection found unit to have giving error codes for inducer motor. Verified unit was receiving call and 125v to motor.

Near Point of View, Bridgeport, WV 26330
Bridgeport, WV - Service Call Fee:
Upon inspection found unit to have giving error codes for inducer motor. Verified unit was receiving call and 125v to motor.

Undeniably Good Reviews SINCE 1970

Impressive Service Grogg’s serviced my heating/cooling system twice this week for two different services & I must say I am very pleased & impressed with their professionalism, prices, & the excellent job they did for me. They came when said they would & were very happy to answer all my questions. Nutter ,
Honest & Efficient I thought I needed a full toilet replacement, but Matt showed me how my problem wasn't with the whole toilet but just the "guts" inside. He was able to solve the problem for a fraction of the price and time. I appreciated the honesty, and I felt like he really wanted to help without overcharging me. Danielle Fairmont, WV
Awesome Service and Price As usual, someone was at my home as scheduled and, in this case, even before. I love the way they care for my little Westie, Holly. Smith Washington, WV
Read Reviews 

The last home service provider you'll ever need!

Request Appointment