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Rated 4.8 out of 1790 reviews

John Thompson

Master Plumber

Rating

Reviews

Name: John Thompson

Favorite Aspect of My Job: I work everyday

Hobbies: Work

Role Model: My dad

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 52 customer reviews

Map of Salem, WV 26426

Efficient and knowledgable




Review of Grogg's Heating & Air Conditioning, Inc.

John went above and beyond. The work was done right and I don't foresee any issues in the future. Additionally, he inspected previous Grogg's work and plans to bring it up to his standards.

SalemWV26426 39.285-80.505

Map of Vincent, OH 45784

John is a great plumber




Review of Grogg's Heating & Air Conditioning, Inc.

Service was good, just thought the price was high

VincentOH45784 39.3475-81.6725

Map of Washington, WV 26181

great servoce




Review of Grogg's Heating & Air Conditioning, Inc.

Quick service was able to be scheduled. Very efficient and capable and pleasant service technician. We are very appreciative.

WashingtonWV26181 39.22-81.655

Map of Vienna, WV 26105

Dripping condenser




Review of Grogg's Heating & Air Conditioning, Inc.

John Thompson did an excellent job of repairing a leak without having to tear out a wall.

ViennaWV26105 39.325-81.55

Map of Vienna, WV 26105

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Was timely and professional.

ViennaWV26105 39.335-81.5325

Response from Grogg's Home Services:

Thank you for the wonderful review and for taking the time to share your feedback.


Map of Clarksburg, WV 26301

Quick response.




Review of Grogg's Heating & Air Conditioning, Inc.

ClarksburgWV26301 39.2475-80.38

Map of Reynoldsville, WV 26422

changed out commode




Review of Grogg's Heating & Air Conditioning, Inc.

very good job , very pleased.price was outrageous.

ReynoldsvilleWV26422 39.2875-80.4425

Map of Williamstown, WV 26187

Fast and efficient. Would hire again




Review of Grogg's Heating & Air Conditioning, Inc.

Arrived on time and were pleasant and courteous. They did excellent work

WilliamstownWV26187 39.3525-81.4275

Map of Clarksburg, WV 26301

Way More than Quote




Review of Grogg's Heating & Air Conditioning, Inc.

Work was quoted at $328. Plumbers told me of unexpected/unquoted repair issues encountered during day of repair. I wanted to understand these things do happen. My quoted amount of $328 became $904… I’m an older person on a fixed income.. on the positive, repairs are guaranteed for 1 year.

ClarksburgWV26301 39.3-80.35

Map of Parkersburg, WV 26101

Hot Water Heater




Review of Grogg's Heating & Air Conditioning, Inc.

Grogg’s did a great job installing our new hot water heater. Professional and friendly.

ParkersburgWV26101 39.2275-81.5725

Superb Service




Review of Grogg's Heating & Air Conditioning, Inc.

John arrived at my house ready to give me a quote for some plumbing work. He had to go under my home into a crawl space. He went in, took pictures of the work while his partner was working on a quote for me. He was very nice and we chatted a bit while I was getting my quote put together. Very nice personality.

WashingtonWV26181 39.2225-81.6425

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

WilliamstownWV26187 39.3975-81.4625

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Would use them again

WestonWV26452 39.015-80.4775

Great friendly and knowledgeable service




Review of Grogg's Heating & Air Conditioning, Inc.

John Thompson has always provided excellent service to Christ Lutheran Church.for the past 20 years. He always answers questions and will give advice to care for your investment. John also thinks ahead and makes sure if we would have a problem we have the equipment to fix it as quickly as possible. Wonderful service!

AthensOH45701 39.33-82.0975

Very good service




Review of Grogg's Heating & Air Conditioning, Inc.

ParkersburgWV26104 39.285-81.525

John T.

John T.

Trench and 3/4” water line from meter to backside of house, trench and hook into the sewer system, connect all drains and run them into the main sewer.

Near Pike St, Mineral Wells, WV 26150
John T.

John T.

Plumbing Maintenance

Near 11th Ave, Vienna, WV 26105
John T.

John T.

Tankless and ION 6

Near Killdeer Ln, Washington, WV 26181
John T.

John T.

Right Bowl Lavatory is not Hooked up to Main Drain in Crawl Space.

Near Hickory Dr, Jane Lew, WV 26378
John T.

John T.

Service Call Fee - Could not get Anything to Back Up. Flushed Many Times and Ran Loads of Water. Nothing Showed in Either of the Cleanouts. Called City to have them Check Their Side of Things.

Near Woodside Ln, Bridgeport, WV 26330
Bridgeport, WV - Service Call Fee - Could not get Anything to Back Up. Flushed Many Times and Ran Loads of Water. Nothing Showed in Either of the Cleanouts. Called City to have them Check Their Side of Things.
John T.

John T.

Service No Charge - Troubleshot Sewer Gas Smell, Seen a Crack in the Top of the Main Sewer Line at 25ish Feet, with the Drain Camera,that Could be Causing the Gases to Leach Out. Found a Partial Clog at 12ish Feet. Ran Snake to Break it Up. Ran Camera Again to be Sure Blockage was Cleared.

Near N Streetcar Way, Lost Creek, WV 26385
Lost Creek, WV - Service No Charge - Troubleshot Sewer Gas Smell, Seen a Crack in the Top of the Main Sewer Line at 25ish Feet,  with the Drain Camera,that Could be Causing the Gases to Leach Out. Found a Partial Clog at 12ish Feet. Ran Snake to Break it Up. Ran Camera Again to be Sure Blockage was Cleared.
John T.

John T.

Service Call Fee - Removed Leaking Pressure Gauge Below Regulator and Installed New Bushing and Gauge, Cleaned Existing Copper Lines. Gave Quote to Replace Water Softener Isolation Valves w/ Fittings.

Near Bender Rd, Marietta, OH 45750
Marietta, OH - Service Call Fee - Removed Leaking Pressure Gauge Below Regulator and Installed New Bushing and Gauge, Cleaned Existing Copper Lines. Gave Quote to Replace Water Softener Isolation Valves w/ Fittings.
John T.

John T.

Near 19th St, Vienna, WV 26105
John T.

John T.

Near Veto Rd, Vincent, OH 45784
John T.

John T.

Near Eastlawn Ave, Parkersburg, WV 26101
John T.

John T.

Near Vermont Ave, Fairmont, WV 26554
John T.

John T.

Misc. supplies - Added wood block to sure up faucet and caulked around escutcheon

Near Circle Dr, Fairmont, WV 26554
Fairmont, WV - Misc. supplies - Added wood block to sure up faucet and caulked around escutcheon
John T.

John T.

Customer is very dissatisfied with the maintenance side of Groggs. Has purchased a lot of equipment and service plans and feels he is paying too much for maintenance. Customer has also tried many times to contact his salesman Keith and has not been contacted back.

Near Meadowlane Ave, Fairmont, WV 26554
Fairmont, WV - Customer is very dissatisfied with the maintenance side of Groggs. Has purchased a lot of equipment and service plans and feels he is paying too much for maintenance. Customer has also tried many times to contact his salesman Keith and has not been contacted back.
John T.

John T.

Service Call Fee - Troubleshot Hot Water Tank. Diagnosed Temperature Sensor Failure. Gas Valve went Bad. Gave Quote to Install a New Tank, 40 Gallon Natural Gas.

Near E Grafton Rd, Fairmont, WV 26554
Fairmont, WV - Service Call Fee - Troubleshot Hot Water Tank. Diagnosed Temperature Sensor Failure. Gas Valve went Bad. Gave Quote to Install a New Tank, 40 Gallon Natural Gas.
John T.

John T.

GAS LINE WORK

Near Fifth St, Parkersburg, WV 26101
Parkersburg, WV - GAS LINE WORK
John T.

John T.

Service Call Platinum Client - Removed and Replaced Customer Provided Toilet with New Closet Flange, Wax Ring, Johnny Bolts, Caps, Supply Line, Tee and Chrome Stop. Disposed of Old Toilet. Replaced Lavatory Faucet with New Trip Waste, Supply Lines and Installed 1/4 Turn Chrome Stops. Replaced Chrome Stops For Kitchen Faucet.

Near 213 Lynn Avenue, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client - Removed and Replaced Customer Provided Toilet with New Closet Flange, Wax Ring, Johnny Bolts, Caps, Supply Line, Tee and Chrome Stop. Disposed of Old Toilet. Replaced Lavatory Faucet with New Trip Waste, Supply Lines and Installed 1/4 Turn Chrome Stops. Replaced Chrome Stops For Kitchen Faucet.
John T.

John T.

Service No Charge - Removed and Replaced 1/2” Water Pressure Regulator with Isolation Valve and Pressure Gauge.

Near N Streetcar Way, Lost Creek, WV 26385
Lost Creek, WV - Service No Charge - Removed and Replaced 1/2” Water Pressure Regulator with Isolation Valve and Pressure Gauge.
John T.

John T.

Service Call Fee - Customer had Toilet Pulled, Ran Snake Many Times up to 90 Feet to Clear Blockage. Reset Toilet with New Wax ring, Johnny Bolts, Caps, and Supply Line. Excessive Water Pressure, 115psi Recommended Replacing 1/2” Water Pressure Regulator.

Near N Streetcar Way, Lost Creek, WV 26385
Lost Creek, WV - Service Call Fee - Customer had Toilet Pulled, Ran Snake Many Times up to 90 Feet to Clear Blockage. Reset Toilet with New Wax ring, Johnny Bolts, Caps, and Supply Line. 

Excessive Water Pressure, 115psi  Recommended Replacing 1/2” Water Pressure Regulator.
John T.

John T.

Service Call Fee - Cut Out Leaking Fittings After the Water Meter in the Basement. Installed New Pex Pipe and Fittings to Repair Leak with an Isolation Shut Off Valve. Troubleshot and Diagnosed Drain Leak, Ran Water From Every Fixture, Making Sure Nothing Shows Up Other than the Washing Machine Drain. Busted Mortar and Cut Pipe to see that the Pipe was Pushed into a Clay Pipe. Installed a 3” Fernco Cap to Be Rid of Leaking Through Mortar. Stuffed and Cemented Other Side of Drain Pipe that is Going into the Wall.

Near 2nd St, Marietta, OH 45750
Marietta, OH - Service Call Fee - Cut Out Leaking Fittings After the Water Meter in the Basement. Installed New Pex Pipe and Fittings to Repair Leak with an Isolation Shut Off Valve. 

Troubleshot and Diagnosed Drain Leak, Ran Water From Every Fixture, Making Sure Nothing Shows Up Other than the Washing Machine Drain. Busted Mortar and Cut Pipe to see that the Pipe was Pushed into a Clay Pipe. Installed a 3” Fernco Cap to Be Rid of Leaking Through Mortar. Stuffed and Cemented Other Side of Drain Pipe that is Going into the Wall.
John T.

John T.

Service Call Fee - Trouble Shot AO Smith 40 Gallon Electric Hot Water Tank and Found that Breaker was Tripped. Reset Breaker and Found that the Bottom Element of HWT isn't Working. Drained Down HWT and Removed and Replaced Bottom Element. Refilled HWT and Checked for Proper Function. Called AO Smith and had them Send a Warranty Element for Backup. Electrical Wire and Breaker Need to be Replaced and Properly Sized. Has 12AWG Wire and a Double Pole 20Amp Breaker, Needs 10AWG Wire and a 30Amp Double Pole Breaker.

Near C20, Marietta, OH 45750
Marietta, OH - Service Call Fee - Trouble Shot AO Smith 40 Gallon Electric Hot Water Tank and Found that Breaker was Tripped. Reset Breaker and Found that the Bottom Element of HWT isn't Working. Drained Down HWT and Removed and Replaced Bottom Element. Refilled HWT and Checked for Proper Function. Called AO Smith and had them Send a Warranty Element for Backup. 

Electrical Wire and Breaker Need to be Replaced and Properly Sized. Has 12AWG Wire and a Double Pole 20Amp Breaker, Needs 10AWG Wire and a 30Amp Double Pole Breaker.
John T.

John T.

Near C20, Marietta, OH 45750
John T.

John T.

Service Call Platinum Client - Removed Leaking Chrome Traps and Kitchen Drain Assembly. Installed New Basket Strainer and All New Tubular Drain Assembly with Traps.

Near Brentwood Dr, Belpre, OH 45714
Belpre, OH - Service Call Platinum Client - Removed Leaking Chrome Traps and Kitchen Drain Assembly. Installed New Basket Strainer and All New Tubular Drain Assembly with Traps.
John T.

John T.

Service Call Fee - Gave Quotes to Install New Toilets and Hot Water Tank.

Near Barrington Ct, Bridgeport, WV 26330
Bridgeport, WV - Service Call Fee - Gave Quotes to Install New Toilets and Hot Water Tank.
John T.

John T.

Service No Charge - Cut/Busted Concrete in Basement Around Floor Drain. Cut Drains and Ran Camera Down Stream 25' Until it Stopped at the Foundation, Located Head 2' from the Corner of the House. Capped Drain Lines and Filled Hole with Drywall. Cut and Capped Drain Behind Furnace. Installed Condensate Pump and Ran Humidifier and Coil Condensate to it. Pumped into Drain Vent for Grinder Pump. Installed Drip Tube on T&P Valve. Checked Everything for Proper Function.

Near Valley View, Bridgeport, WV 26330
Bridgeport, WV - Service No Charge - Cut/Busted Concrete in Basement Around Floor Drain. Cut Drains and Ran Camera Down Stream 25' Until it Stopped at the Foundation, Located Head 2' from the Corner of the House. Capped Drain Lines and Filled Hole with Drywall. Cut and Capped Drain Behind Furnace. Installed Condensate Pump and Ran Humidifier and Coil Condensate to it. Pumped into Drain Vent for Grinder Pump. Installed Drip Tube on T&P Valve. Checked Everything for Proper Function.
John T.

John T.

Service Call Platinum Client - Inspected, Drained/Flushed and Refilled AO Smith ProLine 50 Gallon Natural Gas Hot Water Tank. Added Salt for Water Softener. Performed Home Inspection on All Plumbing Fixtures. Water Pressure - High, 105psi. Water Temperature - 120°F. Master Bathroom does not have a Pop Up Assembly and Lavatory Faucet is in Bad Shape, Recommended Replacing Both. Tightened Toilet Flush Handle and Fill Valve is Not Adjustable in Upstairs Master Bathroom, Toilet Double Flushes, Recommended Rebuild. Adjusted Toilet Fill Valve Air Gap and Tightened Flush Handle in Upstairs Gues Bathroom. Gave Quote for Water Pressure Regulator. Accepted. Need to Schedule an Appointment.

Near N Hills Dr, North Hills, WV 26104
North Hills, WV - Service Call Platinum Client - Inspected, Drained/Flushed and Refilled AO Smith ProLine 50 Gallon Natural Gas Hot Water Tank. Added Salt for Water Softener. 
Performed Home Inspection on All Plumbing Fixtures. Water Pressure - High, 105psi. Water Temperature - 120°F. Master Bathroom does not have a Pop Up Assembly and Lavatory Faucet is in Bad Shape, Recommended Replacing Both. Tightened Toilet Flush Handle and Fill Valve is Not Adjustable in Upstairs Master Bathroom, Toilet Double Flushes,  Recommended Rebuild. Adjusted Toilet Fill Valve Air Gap and Tightened Flush Handle in Upstairs Gues Bathroom. 

Gave Quote for Water Pressure Regulator. Accepted. Need to Schedule an Appointment.

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