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Rated 4.8 out of 1694 reviews

John Thompson

Master Plumber

Rating

Reviews

Name: John Thompson

Favorite Aspect of My Job: I work everyday

Hobbies: Work

Role Model: My dad

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.9 out of 5 stars based on 51 customer reviews

Map of Vincent, OH

John is a great plumber




Review of Grogg's Heating & Air Conditioning, Inc.

Service was good, just thought the price was high


Map of Washington, WV

great servoce




Review of Grogg's Heating & Air Conditioning, Inc.

Quick service was able to be scheduled. Very efficient and capable and pleasant service technician. We are very appreciative.


Map of Vienna, WV

Dripping condenser




Review of Grogg's Heating & Air Conditioning, Inc.

John Thompson did an excellent job of repairing a leak without having to tear out a wall.


Map of Vienna, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Was timely and professional.


Response from Grogg's Home Services:

Thank you for the wonderful review and for taking the time to share your feedback.


Map of Clarksburg, WV

Quick response.




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Reynoldsville, WV

changed out commode




Review of Grogg's Heating & Air Conditioning, Inc.

very good job , very pleased.price was outrageous.


Map of Williamstown, WV

Fast and efficient. Would hire again




Review of Grogg's Heating & Air Conditioning, Inc.

Arrived on time and were pleasant and courteous. They did excellent work


Map of Clarksburg, WV

Way More than Quote




Review of Grogg's Heating & Air Conditioning, Inc.

Work was quoted at $328. Plumbers told me of unexpected/unquoted repair issues encountered during day of repair. I wanted to understand these things do happen. My quoted amount of $328 became $904… I’m an older person on a fixed income.. on the positive, repairs are guaranteed for 1 year.


Map of Parkersburg, WV

Hot Water Heater




Review of Grogg's Heating & Air Conditioning, Inc.

Grogg’s did a great job installing our new hot water heater. Professional and friendly.


Map of Washington, WV

Superb Service




Review of Grogg's Heating & Air Conditioning, Inc.

John arrived at my house ready to give me a quote for some plumbing work. He had to go under my home into a crawl space. He went in, took pictures of the work while his partner was working on a quote for me. He was very nice and we chatted a bit while I was getting my quote put together. Very nice personality.


Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Would use them again


Great friendly and knowledgeable service




Review of Grogg's Heating & Air Conditioning, Inc.

John Thompson has always provided excellent service to Christ Lutheran Church.for the past 20 years. He always answers questions and will give advice to care for your investment. John also thinks ahead and makes sure if we would have a problem we have the equipment to fix it as quickly as possible. Wonderful service!


Very good service




Review of Grogg's Heating & Air Conditioning, Inc.


Good service, timely.




Review of Grogg's Heating & Air Conditioning, Inc.

On time, polite and knowledgeable. Prices were a little high, but that isn't the technicians fault.


John T.

John T.

INSTALL WATER HEATER

Near State St, Salem, WV 26426
Salem, WV - INSTALL WATER HEATER
John T.

John T.

Near Barnett Acres Rd, Clarksburg, WV 26301
John T.

John T.

Service Call Fee - Removed Cut/Broken Laundry Box and Installed New Laundry Box with New Stops and Isolation Valves. Installed Isolation Valve for FrostProof. Installed 29"x14" Access Panel for Isolation Valves. Installed and Leveled Washing Machine. Main Drain Vent has Leaked at One Point. Water Pressure is Excessive - 95psi. Recommend Main Shut Off Valve in Crawl Space Where Water Line Comes Through the Wall with Water Pressure Regulator, Gauge, and Isolation Shut Off Valve. Thermal Expansion Tank is Busted and Needs Replaced.

Near Twin Lakes Rd, North Hills, WV 26104
North Hills, WV - Service Call Fee - Removed Cut/Broken Laundry Box and Installed New Laundry Box with New Stops and Isolation Valves. Installed Isolation Valve for FrostProof. Installed 29"x14" Access Panel for Isolation Valves. Installed and Leveled Washing Machine. 

Main Drain Vent has Leaked at One Point. Water Pressure is Excessive - 95psi. Recommend Main Shut Off Valve in Crawl Space Where Water Line Comes Through the Wall with Water Pressure Regulator, Gauge, and Isolation Shut Off Valve. Thermal Expansion Tank is Busted and Needs Replaced.
John T.

John T.

Service Call Fee - Grinder Pmp for Basement Bathroom and Sink was not Pumping out. Took Lid Off in Hole and Pulled Pump Out. Float Sensor Switch was Stuck and Pump was Full of Fabric. Cleaned Pump and Turned Float Sensor to Where it Would Operate Properly. Checked for Proper Function and Watched Basin Pump Out Multiple Times.

Near Woodmont Wy, Fairmont, WV 26554
Fairmont, WV - Service Call Fee - Grinder Pmp for Basement Bathroom and Sink was not Pumping out. Took Lid Off in Hole and Pulled Pump Out. Float Sensor Switch was Stuck and Pump was Full of Fabric. Cleaned Pump and Turned Float Sensor to Where it Would Operate Properly. Checked for Proper Function and Watched Basin Pump Out Multiple Times.
John T.

John T.

Plumbing service call

Near Maplewood Dr, Fairmont, WV 26554
Fairmont, WV - Plumbing service call
John T.

John T.

Service Call Platinum Client - Shut Off Water at the Meter, Removed Main Off Valve and Installed New ½" Main Shut Off Valve, Pressure Gauge, Water Pressure Regulator, Bleeder Valve w/ Isolation Valve, Pressure Gauge After the Regulator, and Isolation Shut Off Valve. Turned All Water On and Checked for Leaks.

Near W Main St, Salem, WV 26426
Salem, WV - Service Call Platinum Client - Shut Off Water at the Meter, Removed Main Off Valve and Installed New ½"  Main Shut Off Valve, Pressure Gauge, Water Pressure Regulator, Bleeder Valve w/ Isolation Valve, Pressure Gauge After the Regulator, and Isolation Shut Off Valve. Turned All Water On and Checked for Leaks.
John T.

John T.

A.O. Smith 40 Gal Natural Gas Hot Water Tank

Near W 4th St, Williamstown, WV 26187
Williamstown, WV - A.O. Smith 40 Gal Natural Gas Hot Water Tank
John T.

John T.

Commercial Service Fee front entrance unisex restroom Replaced Mansfield Flapper disc front east hall ladies restroom hot delta cup spring and stem basement Shower Faucet cleaned Pressure balancing valve if valve loses Pressure again recommend Replacing Valve Cartridge

Near Dupont Rd, Parkersburg, WV 26101
Parkersburg, WV - Commercial Service Fee front entrance unisex restroom Replaced Mansfield Flapper disc front east hall ladies restroom hot delta cup spring and stem  basement Shower Faucet cleaned Pressure balancing valve if valve loses Pressure again recommend Replacing Valve Cartridge
John T.

John T.

Service Call Fee: Checked for Gas Leaks Around Hot Water Tank, Gas Valve on HWT is Cracked Inside the Threads in 2 Places. Gave Quote for New 40 Gallon Hot Water Tank. ACCEPTED - Need to Schedule Date and Wants to Finance.

Near State St, Salem, WV 26426
Salem, WV - Service Call Fee: Checked for Gas Leaks Around Hot Water Tank, Gas Valve on HWT is Cracked Inside the Threads in 2 Places. Gave Quote for New 40 Gallon Hot Water Tank. 
ACCEPTED - Need to Schedule Date and Wants to Finance.
John T.

John T.

Near 26th St, Parkersburg, WV 26104
John T.

John T.

Near W Main St, Clarksburg, WV 26301
John T.

John T.

DELUXE TUB & SHOWER FAUCET * 2 HANDLE - ADA, Lever Handle, Diverter on Spout * We Provide.

Near Lane Rd, Vincent, OH 45784
Vincent, OH - DELUXE TUB & SHOWER FAUCET * 2 HANDLE - ADA, Lever Handle, Diverter on Spout * We Provide.
John T.

John T.

Service Call Fee: Kitchen Drain Was Clogged - Used Plungers and it Helped. Removed Drain Under Kitchen Sink, Cut Drain Coming Through the Floor and Ran Snake 25ish Feet to Clear Blockage. Put Straps on in Basement to be rid of Low spots. Cut 3 inches out of Kitchen Drain in Basement to get Proper Fall and Used a Fernco to Repair. Re-attached all Drain Lines and Checked for Leaks.

Near Westwood Wy, Washington, WV 26181
Washington, WV - Service Call Fee: Kitchen Drain Was Clogged - Used Plungers and it Helped. Removed Drain Under Kitchen Sink, Cut Drain Coming Through the Floor and Ran Snake 25ish Feet to Clear Blockage. Put Straps on in Basement to be rid of Low spots. Cut 3 inches out of Kitchen Drain in Basement to get Proper Fall and Used a Fernco to Repair. Re-attached all Drain Lines and Checked for Leaks.
John T.

John T.

Service Call Platinum Client - Removed and Replaced Single Handle Tub & Shower Faucet with Delta Foundations, B114915C-SS, with Isolation Valves and Access Panels. Removed and Replaced Single Handle Allen + Roth Kitchen Faucet with New Chrome Stops, #2517128

Near Cherry St, Parkersburg, WV 26104
Parkersburg, WV - Service Call Platinum Client - Removed and Replaced Single Handle Tub & Shower Faucet with Delta Foundations, B114915C-SS, with Isolation Valves and Access Panels. Removed and Replaced Single Handle Allen + Roth Kitchen Faucet with New Chrome Stops, #2517128
John T.

John T.

Service Call Fee: Troubleshot Issue and Diagnosed Rheem Error Code 11 to be Insufficient Gas Pressure. Checked Gas Pressure and it was in range. Next Issue in line is Ignitor Coil. Rheem gave Customer the Parts Number and Told her where to purchase the part. She will either call and Reschedule Work to be Performed or have her husband install it.

Near Pine Dr, Little Hocking, OH 45742
Little Hocking, OH - Service Call Fee: Troubleshot Issue and Diagnosed Rheem Error Code 11 to be Insufficient Gas Pressure. Checked Gas Pressure and it was in range. Next Issue in line is Ignitor Coil. Rheem gave Customer the Parts Number and Told her where to purchase the part. She will either call and Reschedule Work to be Performed or have her husband install it.
John T.

John T.

Service Call Fee: Checked Kitchen Sink and Supplies for Leak. Busted Out Ceiling in Basement to Diagnose Issue. Dishwasher Supply Line Connection is Leaking Through Ceiling. Cut and Capped Connection. Installed Tee with Isolation Valve on the Hot Side Under Kitchen Sink. Pulled out Dishwasher and Replaced Supply Line. Replaced Chrome Stops and Supply Lines to Kitchen Faucet.

Near Fox Lair Pl, Fairmont, WV 26554
Fairmont, WV - Service Call Fee: Checked Kitchen Sink and Supplies for Leak. Busted Out Ceiling in Basement to Diagnose Issue. Dishwasher Supply Line Connection is Leaking Through Ceiling. Cut and Capped Connection. Installed Tee with Isolation Valve on the Hot Side Under Kitchen Sink. Pulled out Dishwasher and Replaced Supply Line. Replaced Chrome Stops and Supply Lines to Kitchen Faucet.
John T.

John T.

Service Call Fee: Removed and Replaced Busted FrostProof with Isolation Valve in Crawlspace.

Near Sapps Run Rd, Fairmont, WV 26554
Fairmont, WV - Service Call Fee: Removed and Replaced Busted FrostProof with Isolation Valve in Crawlspace.
John T.

John T.

DIAGNOSTIC FEE - Searched Everywhere to find out where the Floor Drain is Supposed to Drain to. Unable to Locate Drain Outlet and Couldn't Clear the Blockage. Noticed Water Stain on Block. Recommended having a Basement Guy come in and see if the Walls and Concrete Floors are Sealed. Also Recommended for us to Cut Concrete out, Cut Drain and Cap it then use a Condensate Pump to catch Furnace Condensate. T&P will have to Discharge to the Floor. Then Patch Concrete.

Near Valley View, Bridgeport, WV 26330
Bridgeport, WV - DIAGNOSTIC FEE - Searched Everywhere to find out where the Floor Drain is Supposed to Drain to.  Unable to Locate Drain Outlet and Couldn't Clear the Blockage. Noticed Water Stain on Block.  Recommended having a Basement Guy come in and see if the Walls and Concrete Floors are Sealed. Also Recommended for us to Cut Concrete out, Cut Drain and Cap it then use a Condensate Pump to catch Furnace Condensate. T&P will have to Discharge to the Floor. Then Patch Concrete.
John T.

John T.

Service No Charge - Removed and Replaced 40 Gallon Hot Water Tank with AO Smith ProLine 40 Gallon Natural Gas HWT with Thermal Expansion Tank, Water Shut Off Valves, Unions, Gas Shut Off Valve, Union, Regulator, and Vent.

Near 10th Ave, Vienna, WV 26105
Vienna, WV - Service No Charge - Removed and Replaced 40 Gallon Hot Water Tank with AO Smith ProLine 40 Gallon Natural Gas HWT with Thermal Expansion Tank, Water Shut Off Valves, Unions, Gas Shut Off Valve, Union, Regulator, and Vent.
John T.

John T.

Flushed Tankless Water Heater and Recommended Installing Halo Ion 6.

Near Arrow Dr, Marietta, OH 45750
Marietta, OH - Flushed Tankless Water Heater and Recommended Installing Halo Ion 6.
John T.

John T.

DIAGNOSTIC FEE

Near Cherry St, Parkersburg, WV 26104
Parkersburg, WV - DIAGNOSTIC FEE
John T.

John T.

Service Call Platinum Client - Gave Quotes for All Work.

Near Harrison Ave, Parkersburg, WV 26104
Parkersburg, WV - Service Call Platinum Client - Gave Quotes for All Work.
John T.

John T.

DIAGNOSTIC FEE

Near Emerald Dr, Bridgeport, WV 26330
Bridgeport, WV - DIAGNOSTIC FEE
John T.

John T.

Service Call Platinum Client - Completely RePlumbed Navien Tankless Water Heater, Replaced Vent Intake and Exhaust, Ran ¾" Gas Line with Regulator, Valves and Union, Added Valves for Water Lines. Installed 1" Main Shut Off Valve for Gas in Basement. Installed ½" Gas Ball Valve for Furnace.

Near Fall Run Rd, Walker, WV 26180
Walker, WV - Service Call Platinum Client - Completely RePlumbed Navien Tankless Water Heater, Replaced Vent Intake and Exhaust, Ran ¾" Gas Line with Regulator, Valves and Union, Added Valves for Water Lines. Installed 1" Main Shut Off Valve for Gas in Basement. Installed ½" Gas Ball Valve for Furnace.
John T.

John T.

Commercial Service Fee - Repaired Leaking Drain Line for Condensate in Pipe Chase.

Near Grand Central Ave, Vienna, WV 26105
Vienna, WV - Commercial Service Fee - Repaired Leaking Drain Line for Condensate in Pipe Chase.

Undeniably Good Reviews SINCE 1970

Impressive Service Grogg’s serviced my heating/cooling system twice this week for two different services & I must say I am very pleased & impressed with their professionalism, prices, & the excellent job they did for me. They came when said they would & were very happy to answer all my questions. Nutter ,
Honest & Efficient I thought I needed a full toilet replacement, but Matt showed me how my problem wasn't with the whole toilet but just the "guts" inside. He was able to solve the problem for a fraction of the price and time. I appreciated the honesty, and I felt like he really wanted to help without overcharging me. Danielle Fairmont, WV
Awesome Service and Price As usual, someone was at my home as scheduled and, in this case, even before. I love the way they care for my little Westie, Holly. Smith Washington, WV
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