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Rated 4.8 out of 1788 reviews

Kyle Perry

HVAC Service Technician

Rating

Reviews

Name: Kyle Perry

Hometown: Grafton, WV

College: Suny Oneonta NY and Electrical Engineering

Favorite Aspect of My Job: Helping customers feels as comfortable in their home as possible.

Hobbies: Fishing and outdoors.

Role Model: Albert Einstein

Interesting Fact About Me: I worked in the coal mines for 4½ years.

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.6 out of 5 stars based on 38 customer reviews

Map of Bridgeport, WV 26330

Amazing service by everyone from groggs




Review of Grogg's Heating & Air Conditioning, Inc.

Everything was great from there women in the office to your great technicians And plumbing team God bless him thank you all

BridgeportWV26330 39.3175-80.285

Map of Bridgeport, WV 26330

Service




Review of Grogg's Heating & Air Conditioning, Inc.

BridgeportWV26330 39.3-80.275

Map of Bridgeport, WV 26330

Good service




Review of Grogg's Heating & Air Conditioning, Inc.

He explained what was wrong

BridgeportWV26330 39.3825-80.2025

Map of Parkersburg, WV 26104

Breaker repair / replacement




Review of Grogg's Heating & Air Conditioning, Inc.

Could not find a replacement. I understand that may not be the company’s fault and they may tried several times in the past.The technicians were great, answered all of my questions.

ParkersburgWV26104 39.305-81.52

Map of Bridgeport, WV 26330

Explanation of how to operate new system




Review of Grogg's Heating & Air Conditioning, Inc.

Kyle and his coworker Mike came to explain the new echo system thermostat that had been installed. They explained in detail how to operate the system. They were thorough and patient while explaining and gave us a hands on lesson. They also checked out the workings of our new heating and air conditioning system and made a few adjustments. These guys were great. We appreciated all the concern they had for our satisfaction. Thanks again Kyle and Mike.

BridgeportWV26330 39.265-80.235

Response from Grogg's Home Services:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!


Map of Salem, WV 26426

Great Service




Review of Grogg's Heating & Air Conditioning, Inc.

Appreciate your work!

SalemWV26426 39.2875-80.505

Map of Sutton, WV 26601

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

SuttonWV26601 38.6725-80.7125

Map of Grafton, WV 26354

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

GraftonWV26354 39.345-79.9825

Map of Bridgeport, WV 26330

Excellent service




Review of Grogg's Heating & Air Conditioning, Inc.

Technician was very helpful and professional and was able to fix our problem in no time!

BridgeportWV26330 39.365-80.19

Map of Clarksburg, WV 26301

great service




Review of Grogg's Heating & Air Conditioning, Inc.

very informed about his job.

ClarksburgWV26301 39.2825-80.355

Great service, friendly techs




Review of Grogg's Heating & Air Conditioning, Inc.

Great service Fixed problem

ClarksburgWV26301 39.2775-80.3425

service call




Review of Grogg's Heating & Air Conditioning, Inc.

ClarksburgWV26301 39.2675-80.3775

Friendly staff and helpful by phone and on site. We appreciate you helping us!




Review of Grogg's Heating & Air Conditioning, Inc.

ManningtonWV26582 39.53-80.3575

Emergency call




Review of Grogg's Heating & Air Conditioning, Inc.

Kyle was at my home within. 90 mins of me calling it in. Talk about customer survive. He was on it. And we can’t thank him enough. He was able to fix the issue and helped prevent further issues.

WestonWV26452 39.025-80.445

Problems.




Review of Grogg's Heating & Air Conditioning, Inc.

Bought mini split for 10,000 dollars. All three leaked. Ceiling wet. Beds wet I guess wrong parts. After a week or so new part came. Wrong again in the meantime I wait no ac. Then when part comes have to wait another week for appointment. I had window ac but gave it away thing I would have air.. still no air. When parts come In still have to for appointment. Nothing resolved after I’ve already made first payment. Big mistake

BridgeportWV26330 39.2925-80.26

Kyle P.

Kyle P.

warranty gas valve install

Near Walt Nuzum Farm Dr, Bridgeport, WV 26330
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Preformed heating maintenance on trane system did find that condensation pump was making a non desirable noise but did pump the water. Made customer aware. Furnace is 12 years old and did pass combustion analysis.

Near Lindale St, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Preformed heating maintenance on trane system did find that condensation pump was making a non desirable noise but did pump the water. Made customer aware. Furnace is 12 years old and did pass combustion analysis.
Kyle P.

Kyle P.

Service Call Platinum Client Found lose ire connection on stat remade connection verified unit operation

Near Capitol Ave, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client
Found lose ire connection on stat remade connection verified unit operation
Kyle P.

Kyle P.

Service Call Platinum Client Put comuncating infinity stat in heating for elderly customer. Verified iperation as well

Near Country Club Rd, Fairmont, WV 26554
Fairmont, WV - Service Call Platinum Client 
Put comuncating infinity stat in heating for elderly customer. Verified iperation as well
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Little Sand Run Rd, Buckhannon, WV 26201
Buckhannon, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Kyle P.

Kyle P.

Near Wakefield St, Bridgeport, WV 26330
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Units inducer pulling high Amps made customer aware and he wants to order the draftmotor did order motor.

Near Rocky Ln, Fairmont, WV 26554
Fairmont, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System

Units inducer pulling high Amps made customer aware and he wants to order the draftmotor did order motor.
Kyle P.

Kyle P.

Service Call Platinum Client Found common wire to be loose in board not powering humidistat tightened connection

Near Riverwood Rd, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client
Found common wire to be loose in board not powering humidistat tightened connection
Kyle P.

Kyle P.

Near Maranatha Dr, Fairmont, WV 26554
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed filter, cleaned flame sensor, verified amp draw for inducer and blower were in range, and ran combustion analysis on unit which passed. Did find that unit is under returned pretty bad. Temp rise was high but gas valve currently on Lennox has no adjustment. Did make owner aware of issue.

Near Barrington Ct, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Changed filter, cleaned flame sensor, verified amp draw for inducer and blower were in range, and ran combustion analysis on unit which passed.
Did find that unit is under returned pretty bad. Temp rise was high but gas valve currently on Lennox has no adjustment. Did make owner aware of issue.
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned flame sensor, changed filter, adjusted gas pressure from 4.99 to 3.33. Inducer and blower amp draw in range, unit passed combustion analysis. Customer declined renewal at this time, will speak with partner and call in at a later time if interested in renewal.

Near Lynn Ave, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned flame sensor, changed filter, adjusted gas pressure from 4.99 to 3.33.
Inducer and blower amp draw in range, unit passed combustion analysis.
Customer declined renewal at this time, will speak with partner and call in at a later time if interested in renewal.
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Heating System Downstairs gas furnace is from 2002 but did pass combustion analysis Blower cap and motor passed inspection Inducer piling proper Amps However do recommend adding plasma pure to blower cabinet to help with dust , pollen and types of other non favorable particles in the air. Did quote also suggest adding low level carbon monoxide detector in upstairs due to the age of furnace.

Near Dogwood Rd, Bridgeport, WV 26330
Bridgeport, WV - Performed Platinum Comfort Club Membership Tune-Up on Heating System
Downstairs gas furnace is from 2002 but did pass combustion analysis 
Blower cap and motor passed inspection
Inducer piling proper Amps

However do recommend adding plasma pure to blower cabinet to help with dust , pollen and types of other non favorable  particles in the air. Did quote also suggest adding low level carbon monoxide detector in upstairs due to the age of furnace.
Kyle P.

Kyle P.

Near Heritage Rd, Bridgeport, WV 26330
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Performed Platinum Comfort Club Membership Tune-Up on Heating System

Near Shearwood Forest Dr, Bridgeport, WV 26330
Bridgeport, WV -  Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Kyle P.

Kyle P.

Service Call Platinum Client Upon maintenance found board giving 61 error indicating blower (ecm) to be in a overload condition. Did read dc voltage on 4 pin between red and brown indicating ecm motor getting signal to run. Diagnosed bad ecm blower. After 5pm will get po and order in the morning.

Near Johnson Williams Hollow Rd, , WV 26456
, WV - Service Call Platinum Client
Upon maintenance found board giving 61 error indicating blower (ecm) to be in a overload condition. Did read dc voltage on 4 pin between red and brown indicating ecm motor getting signal to run. Diagnosed bad ecm blower. After 5pm will get po and order in the morning.
Kyle P.

Kyle P.

Description of work performed: Replaced limit under10/10 verified proper operation, unit had approximately 50 degree rise with gas pressures set at 3.22 furnace operating meeting all ICP parameters.

Near W Virginia Ave, Clarksburg, WV 26301
Clarksburg, WV - Description of work performed: 
Replaced limit under10/10  verified proper operation, unit had approximately 50 degree rise with gas pressures set at 3.22 furnace operating meeting all ICP parameters.
Kyle P.

Kyle P.

Service Call Platinum Client Found trap in furnace to be full of debris cleaned trap out and verified operation no issues at this time

Near Sardis Rd, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client
Found trap in furnace to be full of debris cleaned trap out and verified operation no issues at this time
Kyle P.

Kyle P.

Near Westfall Ave, Lost Creek, WV 26385
Kyle P.

Kyle P.

Near Lynch St, Salem, WV 26426
Kyle P.

Kyle P.

Service Call Platinum Client Found ignitor to be failed replaced ignitor and adjusted gas pressures cycled furnace multiple times no issues. However furnace is in very poor condition unit did pass combustion analysis. At this time also strongly recommended replacing system but customer declined at this time.

Near US Hwy 19 N, Jane Lew, WV 26378
Jane Lew, WV - Service Call Platinum Client
Found ignitor to be failed replaced ignitor and adjusted gas pressures cycled furnace multiple times no issues. However furnace is in very poor condition unit did pass combustion analysis. At this time also strongly recommended replacing system but customer declined at this time.
Kyle P.

Kyle P.

Service Call Platinum Client Found a family of birds in flu causing pressure switch not to close removed birds from vent and verified operation also did maintenance on system set gas pressures to 3.25 and cleaned flame sensor

Near E North St, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
Found a family of birds in flu causing pressure switch not to close removed birds from vent and verified operation also did maintenance on system set gas pressures to 3.25 and cleaned flame sensor
Kyle P.

Kyle P.

Service Call Platinum Client Installed 700 automatic did run thermistor and wired for auto mode tested after install no issue with equipment. Did run customer through functions

Near Saltwell Rd, Shinnston, WV 26431
Shinnston, WV - Service Call Platinum Client
Installed 700 automatic did run thermistor and wired for auto mode tested after install no issue with equipment. Did run customer through functions
Kyle P.

Kyle P.

Service Call Platinum Client Installed 700 automatic did run thermistor and wired for auto mode tested after install no issue with equipment. Did run customer through functions

Near Saltwell Rd, Shinnston, WV 26431
Shinnston, WV - Service Call Platinum Client
Installed 700 automatic did run thermistor and wired for auto mode tested after install no issue with equipment. Did run customer through functions
Kyle P.

Kyle P.

Work performed under GHAC Quality Pledge: repositioned clips for bottom door and sealed holes and re attached door

Near US-19, Weston, WV 26452
Weston, WV - Work performed under GHAC Quality Pledge: repositioned clips for bottom door and sealed holes and re attached door
Kyle P.

Kyle P.

Service No Charge Found control board to be failed did pick one up at jonstone and installed unwarranted part. Verified furnace operation. Analysis did read High co (400ppm) did adjust gas pressures to 3.18 after adjusting co read 140 ppm.. Landlord did agree to pay amount through invoice and office due to not being available. To pay over phone.

Near Sturm St, Clarksburg, WV 26301
Clarksburg, WV - Service No Charge
Found control board to be failed did pick one up at jonstone and installed unwarranted part. Verified furnace operation. Analysis did read High co (400ppm) did adjust gas pressures to 3.18 after adjusting co read 140 ppm.. 

Landlord did agree to pay amount through invoice and office due to not being available. To pay over phone.

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