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Rated 4.8 out of 1583 reviews

Kyle Perry

HVAC Service Technician

Rating

Reviews

Name: Kyle Perry

Hometown: Grafton, WV

College: Suny Oneonta NY and Electrical Engineering

Favorite Aspect of My Job: Helping customers feels as comfortable in their home as possible.

Hobbies: Fishing and outdoors.

Role Model: Albert Einstein

Interesting Fact About Me: I worked in the coal mines for 4½ years.

Local Reviews

Grogg's Heating & Air Conditioning, Inc. Rated 4.4 out of 5 stars based on 27 customer reviews

Map of Clarksburg, WV

service call




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Mannington, WV

Friendly staff and helpful by phone and on site. We appreciate you helping us!




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Weston, WV

Emergency call




Review of Grogg's Heating & Air Conditioning, Inc.

Kyle was at my home within. 90 mins of me calling it in. Talk about customer survive. He was on it. And we can’t thank him enough. He was able to fix the issue and helped prevent further issues.


Map of Bridgeport, WV

Problems.




Review of Grogg's Heating & Air Conditioning, Inc.

Bought mini split for 10,000 dollars. All three leaked. Ceiling wet. Beds wet I guess wrong parts. After a week or so new part came. Wrong again in the meantime I wait no ac. Then when part comes have to wait another week for appointment. I had window ac but gave it away thing I would have air.. still no air. When parts come In still have to for appointment. Nothing resolved after I’ve already made first payment. Big mistake


Map of Bridgeport, WV

Great service




Review of Grogg's Heating & Air Conditioning, Inc.

Wonderful


Map of Grafton, WV

Great service Kyle




Review of Grogg's Heating & Air Conditioning, Inc.

Kyle the service tech was very quick in finding the problem and getting the ac up and running asap. Job well done👍


Map of Clarksburg, WV

Good job




Review of Grogg's Heating & Air Conditioning, Inc.

Kyle was very good and check everything to find out what was going on with AC


Map of Lumberport, WV

Service




Review of Grogg's Heating & Air Conditioning, Inc.

The work that was done was great. A salesman was supposed to show up around or after 1 and that never happened.


Map of Morgantown, WV

Helpful technician




Review of Grogg's Heating & Air Conditioning, Inc.


Map of Bridgeport, WV

Fast service




Review of Grogg's Heating & Air Conditioning, Inc.

I called to get My rentals air conditioning looked at. They where able to come a few days later which is great considering I am a new customer.


Good business




Review of Grogg's Heating & Air Conditioning, Inc.

I called Groggs based on recommendation of a friend. They were great. Problem found and fixed.


great staff




Review of Grogg's Heating & Air Conditioning, Inc.

Office staff was very helpful in rescheduling appointment. and technicians answered all my questions confidently.


Great Service-Kyle is great!




Review of Grogg's Heating & Air Conditioning, Inc.


Great Service




Review of Grogg's Heating & Air Conditioning, Inc.


Great service




Review of Grogg's Heating & Air Conditioning, Inc.


Kyle P.

Kyle P.

RUN CAPACITOR * PREMIUM AMERICAN MADE

Near Dogwood Rd, Bridgeport, WV 26330
Bridgeport, WV - RUN CAPACITOR * PREMIUM AMERICAN MADE
Kyle P.

Kyle P.

Near Brightridge Dr, Bridgeport, WV 26330
Kyle P.

Kyle P.

Quality Control Check: Adjusted fan speeds according to unit using econet , also adjusted charge. Delta before repairs was at 9.4 after tuneup delta sitting at 17.6 did attach picture of pressures and delta. Pressures were 141/350 @ 91 ambient. Sc 11 sh10 Also had to clean coil it was packed with grass clippings did advise customer of issues.

Near Shinnston Pike, Clarksburg, WV 26301
Clarksburg, WV - Quality Control Check:
Adjusted fan speeds according to unit using econet , also adjusted charge. Delta before repairs was at 9.4 after tuneup delta sitting at 17.6 did attach picture of pressures and 
delta. 
Pressures were 141/350 @ 91 ambient. Sc 11 sh10 
Also had to clean coil it was packed with grass clippings did advise customer of issues.
Kyle P.

Kyle P.

Near Brighton Cir Rd, Clarksburg, WV 26301
Kyle P.

Kyle P.

Near Summerstone Dr, Flemington, WV 26347
Kyle P.

Kyle P.

Did find a old return air fresh air intake that pulls air from outside in. Did take pic and show customer. Vent is not needed did recommend handyman to place brick and mortar over. Basement stays cold and when unit pulls hot noise air in causing condensation.

Near Hazelwood Ave, Stonewood, WV 26301
Stonewood, WV - Did find a old return air fresh air intake that pulls air from outside in. Did take pic and show customer. Vent is not needed did recommend handyman to place brick and mortar over. Basement stays cold and when unit pulls hot noise air in causing condensation.
Kyle P.

Kyle P.

Service Call Platinum Client Spoke with tech support unit had solid 24v call at outdoor board unit would kick in high at age cooling for approximately 3 mins at a time but go back into standby mode with no codes or faults showing did confirm board needs replaced

Near Bonanza Ln, Fairmont, WV 26554
Fairmont, WV - Service Call Platinum Client
Spoke with tech support unit had solid 24v call at outdoor board unit would kick in high at age cooling for approximately 3 mins at a time but go back into standby mode with no codes or faults showing did confirm board needs replaced
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Pressures were 127/306 sc 12 sh 13 Temp drop 18.9 Compressor amp draw 5.1 Fan .09 Cap tested good no issues at this time Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned flame sensor Gas pressures were right at 3.25 Blower ECM 3.33 amps inducer 1.77 Changed filter

Near Hickory Ave, Fairmont, WV 26554
Fairmont, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Pressures were 127/306 sc 12 sh 13 
Temp drop 18.9 
Compressor amp draw 5.1
Fan .09
Cap tested good no issues at this time 
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned flame sensor 
Gas pressures were right at 3.25 
Blower ECM 3.33 amps inducer 1.77 
Changed filter
Kyle P.

Kyle P.

DUAL CAPACITOR * PREMIUM AMERICAN MADE Service Call Platinum Client R22 system low on refrigerate pressures were 56/167 sat 35.5 SH 23.4 Capacitor also failed testing 23 of 25 on herm. Did advise customer of issues

Near Country Club Rd, Grafton, WV 26354
Grafton, WV - DUAL CAPACITOR * PREMIUM AMERICAN MADE

Service Call Platinum Client
R22 system low on refrigerate pressures were 56/167 sat 35.5 SH 23.4 
Capacitor also failed testing 23 of 25 on herm. Did advise customer of issues
Kyle P.

Kyle P.

Service Call Platinum Client Drain was clogged , did vacuum out from lowest point also treated poured multiple gallons of hot soapy water down drain. Drain is open.

Near Club View Dr, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
Drain was clogged , did vacuum out from lowest point also treated poured multiple gallons of hot soapy water down drain. Drain is open.
Kyle P.

Kyle P.

Service Call Platinum Client drain was clear poured multiple bottles of hot soapy water did not see any leaks. Did see a quarter size water droplet do believe that bottom cover is condensating when humidity is high did not find any issue

Near Santa St, Salem, WV 26426
Salem, WV - Service Call Platinum Client drain was clear poured multiple bottles of hot soapy water did not see any leaks. Did see a quarter size water droplet do believe that bottom cover is condensating when humidity is high did not find any issue
Kyle P.

Kyle P.

Service Call Platinum Client Installed co protection and both surge protectors on heil unit also did install surge protection on York system Drain was clogged did clear trap with vacuum and also treated drain pump is operating as Intended.

Near Mountain View Rd, Bridgeport, WV 26330
Bridgeport, WV - Service Call Platinum Client
Installed co protection and both surge protectors on heil unit also did install surge protection on York system 

Drain was clogged did clear trap with vacuum and also treated drain pump is operating as Intended.
Kyle P.

Kyle P.

Service Call Platinum Client Did find inducer motor pulling high amps also found blower cap dead unit also has quite a bit of duct issues goodman system from 2009 did notify customers of issues. Customer decided to get quote for duct issues and new system set up lead for 7/29/22

Near Country Club Rd, Grafton, WV 26354
Grafton, WV - Service Call Platinum Client
Did find inducer motor pulling high amps also found blower cap dead unit also has quite a bit of duct issues goodman system from 2009 did notify customers of issues. Customer decided to get quote for duct issues and new system set up lead for 7/29/22
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Unit in high stage pressures were 123/298 Delta 20 .6 coils clean Heil 5 stage Compressor 4.5 amps Fan .34 Coils clean

Near Grant St, Clarksburg, WV 26301
Clarksburg, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Unit in high stage pressures were 123/298 
Delta 20 .6 coils clean 
Heil 5 stage 
Compressor 4.5 amps 
Fan .34
Coils clean
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Pressure were 127/303 Delta 18.9 Cap tested in range under load Coils clean

Near S 1st St, Shinnston, WV 26431
Shinnston, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Pressure were 127/303 
Delta 18.9 
Cap tested in range under load 
Coils clean
Kyle P.

Kyle P.

Near 2nd St, Shinnston, WV 26431
Kyle P.

Kyle P.

Service Call Platinum Client Customer wasn’t talking to Alexa correctly to adjust temperature. Customer also said Spotify wasn’t working correctly did go through app and customer has to create a Amazon account to link. No issues with equipment.

Near Hamill Ave, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client
Customer wasn’t talking to Alexa correctly to adjust temperature. Customer also said Spotify wasn’t working correctly did go through app and customer has to create a Amazon account to link. No issues with equipment.
Kyle P.

Kyle P.

Near Wexford Way, Bridgeport, WV 26330
Kyle P.

Kyle P.

Found board to be failed on unit. Confirmed 24v at board but board would not recognize the call for cooling and would not ramp up fan. Causing it to freeze. F was displayed on board single light in bottom corner displays CFM in fan operation 3 ton u it was only getting 700 cfm (indicating by f call and cfm display) replaced board new board recognized cooling call C also cfm indicated 1200cfm 20 degree delta pressures were 125/300 sc10 sh 14

Near Wayside Ln, Bridgeport, WV 26330
Bridgeport, WV - Found board to be failed on unit. Confirmed 24v at board but board would not recognize the call for cooling and would not ramp up fan. Causing it to freeze. F was displayed on board single light in bottom corner displays CFM in fan operation 3 ton u it was only getting 700 cfm (indicating by f call and cfm display) replaced board new board recognized cooling call C also cfm indicated 1200cfm 20 degree delta pressures were 125/300 sc10 sh 14
Kyle P.

Kyle P.

Service Call back Found cap to be unsecured , cap then grounded to cabinet, burning fan control relays. Temporarily wired fan motor to door switch to get customer cooling ordered board hot parts .

Near N 22nd St, Clarksburg, WV 26301
Clarksburg, WV - Service Call back
Found cap to be unsecured , cap then grounded to cabinet, burning fan control relays. Temporarily wired fan motor to door switch to get customer cooling ordered board hot parts .
Kyle P.

Kyle P.

Service Call Platinum Client Found 14” supply to be fallen down doubled zip tied inner and taped and zipped putter and tapped. Flex is very secure. Did find thermostat to have corrosion on back did also seal hole leaking crawl air to back of stat causing issues all replaced under warranty

Near WV-20, Buckhannon, WV 26201
Buckhannon, WV - Service Call Platinum Client
Found 14” supply to be fallen down doubled zip tied inner and taped and zipped putter and tapped. Flex is very secure. 
Did find thermostat to have corrosion on back did also seal hole leaking crawl air to back of stat causing issues all replaced under warranty
Kyle P.

Kyle P.

Near Highland Ridge Rd, Bridgeport, WV 26330
Kyle P.

Kyle P.

Near Smithfield Ave, Bridgeport, WV 26330
Kyle P.

Kyle P.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Capacitor tested in range Compressor amp draw 8.3 Fan 1.56 Pressure were 116/260 (69 return ) (67 ambient) subcooling at 12 Coils cleaned Did not find any issue with system at this time

Near Jarvisville Rd, Salem, WV 26426
Salem, WV - Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Capacitor tested in range 
Compressor amp draw 8.3
Fan 1.56
Pressure were 116/260 (69 return ) (67 ambient) subcooling at 12
Coils cleaned 
Did not find any issue with system at this time
Kyle P.

Kyle P.

Service Call Platinum Client Found leaky fitting on indoor unit remade fitting pressures up to 450 held also bubble checked all fittings. Pulled system down to 472 microns attached pics. Added 3lb factory charge verified unit operation system had 27 degree drop.

Near E Main St, Clarksburg, WV 26301
Clarksburg, WV - Service Call Platinum Client
Found leaky fitting on indoor unit remade fitting pressures up to 450 held also bubble checked all fittings. Pulled system down to 472 microns attached pics. Added 3lb factory charge verified unit operation system had 27 degree drop.

Undeniably Good Reviews SINCE 1970

Really Fast! A/C died on a Saturday afternoon. Matt was out inspecting within an hour of my call. Unfortunately, it was bad news - catastrophic failure. Woods Fairmont, WV
Owner Corey is knowledgeable and completes his work in a timely manner. He has a good attitude and kept me informed at all phases. KTB Bridgeport, WV
Great Service Came right on time. Knew what to do and how. Very personable and pleasant. Fixed the hidden plumbing problem! Excellent service. Will use again if needed! Parker Vincent, OH
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