Rated 4.8 out of 1694 reviews
Rating
Reviews
Name: Kyle Perry
Hometown: Grafton, WV
College: Suny Oneonta NY and Electrical Engineering
Favorite Aspect of My Job: Helping customers feels as comfortable in their home as possible.
Hobbies: Fishing and outdoors.
Role Model: Albert Einstein
Interesting Fact About Me: I worked in the coal mines for 4½ years.
Kyle and his coworker Mike came to explain the new echo system thermostat that had been installed. They explained in detail how to operate the system. They were thorough and patient while explaining and gave us a hands on lesson. They also checked out the workings of our new heating and air conditioning system and made a few adjustments. These guys were great. We appreciated all the concern they had for our satisfaction. Thanks again Kyle and Mike.
Appreciate your work!
Technician was very helpful and professional and was able to fix our problem in no time!
very informed about his job.
Great service Fixed problem
Kyle was at my home within. 90 mins of me calling it in. Talk about customer survive. He was on it. And we can’t thank him enough. He was able to fix the issue and helped prevent further issues.
Bought mini split for 10,000 dollars. All three leaked. Ceiling wet. Beds wet I guess wrong parts. After a week or so new part came. Wrong again in the meantime I wait no ac. Then when part comes have to wait another week for appointment. I had window ac but gave it away thing I would have air.. still no air. When parts come In still have to for appointment. Nothing resolved after I’ve already made first payment. Big mistake
Wonderful
Kyle the service tech was very quick in finding the problem and getting the ac up and running asap. Job well done👍
Kyle was very good and check everything to find out what was going on with AC
The work that was done was great. A salesman was supposed to show up around or after 1 and that never happened.
Service Call Platinum Client Found Goodman control board to be failed. Did pick one up at jonstone and replaced board and verified operation. Furnace is in very poor condition gas pressures are 4.5 but the brass adjuster is striped and seized on gas valve. Also inducer motor is pulling high amps as well as sounding bad. Customers declined replacement at this time.
Service call
Service call
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Service Call Platinum Client: customer needed quote for new coil. they decided to go with getting a quote for a new system.
Service No Charge Found ignitor to be failed replaced ignitor verified heat exchanger with combustion analysis. No issues at this time .
Service Call Platinum Client Found gas pressures to be set at 4.3 did set gas pressures set at 3.20 Temp rise approximately 52 degrees Furnace is oversized for dwelling furnace is a 80k and dwelling is approximately 1200sf did advise customer.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Capacitor tested in range Did clean coils and exterior using dawn Pressures within range All amp draws within range No issues with outdoor unit at this time
Service Call Platinum Client Found dehumidifier to be making noise. Diagnosed a bad fan motor . Quoted for repair unit is not under warranty. 5467AA part number for assembly.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Temp rise approximately 60 Gas pressures 3.45 Cleaned flame sensor Filter clean Unit passed all combustion analysis However unit is pulling 10 amps on blower with capacitor in range did notify customer unit is approximately 20 years old did set lead for 9/22/22
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Pressures were 131/245 Sc 10 sh 10 Capacitor tested within range Compressor pulled 5.85 amps Fan .67 Washed coils with dawn solution No issues with cooling at this time Performed Platinum Comfort Club Membership Tune-Up on Heating System Gas pressures 3.27 Temp rise 50 degrees All combustion analysis numbers passed all parameters. Changed filter and cleaned flame sensor Did offer IAQ items customer declined at this time .
Performed Platinum Comfort Club Membership Tune-Up on Heating System
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