Rated 4.8 out of 1790 reviews
Rating
Reviews
Name: Matt Sanchez
Matthew was very prompt and personable and did an excellent job for us.
Matt was extremely knowledgeable, polite and professional. He was so kind and made me feel safe having a stranger in my home.
Great service/ no cost/ however, later than told the issue was corrected and the tech was very knowledgeable and polite.
Response from Grogg's Home Services:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Response from Grogg's Home Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Technician was very knowledgeable and professional.
I highly recommend Groggs Furnace services
Pleasant technician - thorough and informativo.
Matthew, our service tech. was very kind and polite!
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked capacitor values and amperages. Found no issues with the outdoor systems. Systems are clean.
Service Call Platinum Client
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked capacitor and amperages of the system. Contactor is pitted and system is 19 years old. System uses R-22. Cleaned system thoroughly recommended replacement
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and checked capacitor values as well as amperage’s. System 100% has a crack in the heat exchanger. We had to physically light the furnace with a match. Highly recommended system be shutoff and made unoperational. Shut system off and talked directly to Don about updating his quote to only include furnace and a thermostat relocation.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and capacitor values as well as amperages of both furnaces. Also checked operation and tilters of mini splits. Changed 16x25x1 filters in both furnaces. Found alot of dust inside both furnaces and recommended Plasma Air IAQ for both systems to help take care of dust. Both systems are 14 years old and becoming very innefficient. Recommended getting a quote on replacing systems due to lack of reliability of the systems. All systems are currently functioning properly.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and checked capacitor values as well as amperages of the system. Found excessive dust buildup in the system and educated customer on how that can effect the operation of the system. Recommended Plasma Air IAQ to help prevent bio-growth and dust in the system. Customer declined IAQ but still asked for a quote. System is operatimg as intended
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked heat lit and heat pump operation. Found bio-growth in the system and recommended plasma air IAQ to prevent it from getting worse. System is operating as intended.
Plasma Air products are mounted in the central air conditioning system of any building. As air passes over the products, millions of positively and negatively charged ions are formed – just like in nature.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and checked capacitor values as well as amperage’s. Recommended Plasma Air Iaq to help prevent dust and bio-growth in the system. Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked refrigerant pressures and checked capacitor values as well as amperage’s. Cleaned system thoroughly. Contactor is pitted and system uses R-22 refrigerant.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked heat kit and heat pump pressures. Found no issues with system replaced customer provided filters.
Plasma Air products are mounted in the central air conditioning system of any building. As air passes over the products, millions of positively and negatively charged ions are formed – just like in nature. #213 Replacement Media for Aprilaire 4200, 2210, & 3210 Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked heat kit operation
Service No Charge Installed warranty pressure switch. Also found loose connection at the control board for the draft motor. Tightened connection and system started operating as intended.
Service Call Platinum Client Found control board failed due to power surge. Set comfort advisor visit for today between 3-5
Service Call Fee: Re-diagnosed previous issues. Ordered outdoor control board, indoor control board, and indoor blower motor. Parts will be in within the next week. Educated customer on what repairs will cost with membership included. He will be financing all repairs including membership with the installation of the parts.
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