Looking for a true partner when it comes to your heating, air and plumbing needs in Lumberport, WV? Connect with the team at Grogg’s Home Services! Proudly serving your area since 1970, you will love our affordable prices and friendly service. Our technicians are knowledgeable and experienced, so you can rest assured that your systems are in good hands. For repairs, installations and maintenance services you can trust, Grogg’s is your company!
Please check out our reviews below from clients near you in Lumberport, WV. They demonstrate the commitment we have to providing exceptional customer service on every job we do each and every time.
for Lumberport, WV
Our Reviews by City
Stout - Lumberport, WV 26386
The work that was done was great. A salesman was supposed to show up around or after 1 and that never happened.
Average to Above Average
Brandon - Lumberport, WV 26386
Response from Grogg's Home Services:
Thank you for the review and we hope you consider Grogg's in the future for all your Home Services needs.
Service No Charge Arrived and talked to the customer again about the benefits of replacing the system rather than cleaning and making repairs. Also talked with Keith about updating the quote for a new system. Told the customer that I wouldn’t be able to add refrigerant today due to the temperature outside. Customer agreed to hold off on repairs and update the quote to now include a blower cleaning and evaporator coil cleaning with a maintenance membership renewal. If customer still does not decide to move forward with a new system they can reschedule repairs for a later date.
Performed Platinum Comfort Club Membership Tune-Up on Heating System passed all manufacturing parameters Performed Platinum Comfort Club Membership Tune-Up on Cooling System capacitor did test out of range did replace capacitor did also add surge protection to outdoor unit due to customer having power issues. pressures 133/267 vapor Saturation was at 43 degrees compressor amp draw was 6.12 fan amp draw was .64 did wash coils did not find any other issues with outdoor unit
Service Call Platinum Client heat pump not coming on at all with call for heat inspected wiring found contactor to be failed contacts have broken off with one side looking like it had one had at one point been welded to the contact. also found capacitor to be failed 40/5 testing at 34/4.1. replaced contactor and capacitor. system now firing up noticed banding on outdoor coil in heating, system producing nine degree temperature rise refrigerant pressure 26 over 160. system is a 2007 Goodman R22 heat pump, low on refrigerant, spoke to customer about potential replacement, customer does not want to replace only wants repair. added 2 lb of R22, system no longer banding producing 20 degree temperature rise. spoke to customer about the importance of yearly maintenance as the system ages, signed customer up on cozy maintenance plan waving service call fee, and discounting repair
Service Call Platinum Client adjusted gas pressures from 3.88 to 3.20 verified temp rise was 53 degrees also adjusted fan speed to allow 18 percent more airflow did havebto invoice him he did agree to pay no issues. did call office to verify to collect later did sign customer up on cozy plus
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned and checked burners. Checked capacitor. Checked blower. Blower is starting to get dirty can use a blower cleaning. Also recommend a surge protector.
repair and maintenance
Arrived to find pressure switch intermittently closing. Replaced and all checks good. Signed customer up on maintenance plan.
Service Call Fee. Work performed by Chad P.