Local Reviews
for Waverly, WV
Our Reviews by City
Outstanding service as always! Keep up the good work.
Dawn - Waverly, WV 26184
Great service
Odell - Waverly, WV 26184
Response from Grogg's Home Services:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great job
Stutzman - Waverly, WV 26184
Great service
Odell - Waverly, WV 26184
Great service today.
Ash - Waverly, WV 26184
we were very pleased with our service.
Stephens - Waverly, WV 26184
we appreciate your services and helping with questions we had asked about.
we had very informative service. just and one new installation. will be having another in a few weeks.
Stephens - Waverly, WV 26184
Extremely Knowledgeable
Hackathorn - Waverly, WV 26184
Chris was great and i formative like hes done this all his life. Great person very friendly.
Wonderful service
Rebecca - Waverly, WV 26184
I appreciate how quickly the technicians were able to come to our house to check our furnace. They were very professional and polite. They gave options going forward and scheduled the person to come and talk to us about a new one. It all happened very quickly and we will get our new furnace on Monday. Thank you so much!
Great service
Locke - Waverly, WV 26184
was here in timely manner
Dodrill - Waverly, WV 26184
of course this happened on a weekend,we were happy he could be here as quick as he was. thank you
Very knowledgeable
Harper - Waverly, WV 26184
Super great service very professional l would recommend Fred to everyone.
Great service and great price.
Knotts - Waverly, WV 26184
I enjoy doing business with Grogg's and I trust their expertise.
First visit didn't fix it, second visit rescheduled.
Not Impressed - Waverly, WV 26184
For a company that answers their phone by saying, "How can we exceed your expectations?". they don't.
John is an excellent tech and is always thorough.
Deal - Waverly, WV 26184
Excellent service and acceptable price
Deal - Waverly, WV 26184
AC PROBLEM
Locke - Waverly, WV 26184
Great Service.
Great
Hogan - Waverly, WV 26184
Great job
blower down
Deal - Waverly, WV 26184
John quickly diagnosed the problem. Grateful the parts were still under warranty. The air was repaired as soon as the parts were delivered.
Response from Grogg's Home Services:
Thank you for the great review.
Quick response, accurate diagnosis, efficiently repaired, good price Accurate diagnosis, efficiently repaired, reasonable price
Knotts - Waverly, WV 26184
I would recommend Groggs to anyone seeking heating or cooling needs or anything else that is offered through their company. Employees are courteous and well-trained to competently tackle the job before them.
Response from Grogg's Home Services:
Thank you for the five star review. I hope you consider Grogg's in the future for all your home services needs.
Good company and people to work with.
Harsh - Waverly, WV 26184
The Groggs people were dedicated and hard-working. We recommend them.
Response from Grogg's Home Services:
Thank you for the 5 star review. We hope you consider Grogg's in the future for all your home services needs.
Knowledgeable, dedicated people
Harsh - Waverly, WV 26184
The Groggs people were professional and worked hard all day to install our A/C. We recommend them!
Response from Grogg's Home Services:
Thank you for the five star review. We hope you consider Grogg's in the future for all your home services needs.
Alex G.
Performed owed cozy heating and cooling check. Everything looked good and operated as it should. Outdoor unit had an excess of built up lint on the fins. Washed off out door unit. Informed customer to keep an eye on it and to wash it off with a garden hose, not a pressure washer to avoid bending the fins. Customer will call back in to renew maintenance plan. Left quote. Confirmed operation of equipment.
Travis W.
Performed maintenance on equipment. Customer recently changed filters. recommend surge protection for system as I found contactor blackened from possible surge. Discussed comfort club renewal with customer and renewed for another year.
Shawn L.
18 year old R-22 system with a bad compressor. Getting quotes on system replacement.
Travis W.
Performed maintenance on equipment. Customer recently changed filter and I recommended surge protection for system. Found no issues with the system at this time as everything was running properly. Left brochure with customer to look over as well.
Alex G.
Customer said system is not cooling. System is 30 years old and would like changed. Customer also wants surge protectors and duct cleaning.
Travis W.
Performed maintenance on equipment. Changed AA413 filter and recommended surge protection for equipment. Verified working status of REME Halo and condensate pump. All checks were good.
Alex G.
Ran a new stat wire from package unit to thermostat. Reattached 6” flex that was unhooked. Tested operation of cooling, heating, and auxiliary heating. All 3 settings confirmed operational. Recommend surge protectors on the out door unit. Also recommend a best duct cleaning when customer is done with remodel.
Alex G.
Customer stated heat was not working. Could not test system or stat due to a blown fuse that is not a normal one. Also some duc5 work is unhooked. Quoted repair for new stat wire, new fuse, reattaching 7” flex duct, and testing equipment. Equipment is from 2017.
Alex G.
Customer said furnace was not working. Found the main control board was bad. And also the inducer motor is bad. Due to age Parts were hard to find, but found them at Sid Harvey. Left a quote for repair. Customer is also going to get a quote for a new furnace. Cannot guarantee functionality of other furnace parts until main control board is replaced, which could potentially increase cost of repair. Recommend replacement due to age of furnace and uncertainty of operation. Furnace is from 2007.
Shawn L.
Surge protection
Shawn L.
Labor warranty
Benjamin W.
All electrical checks good on ac and furnace. Cleaned outdoor coil with water hose. Checked indoor air filter. Cleaned flame sensor. Both surge protectors are working. No issues found. Customer did have an existing complaint on furnace operation when outdoor temperatures are 20 or below so may need to revisit these issues next cold snap or next winter.
Alex G.
Furnace working upon arrival. Customer said red light would flash 4 times when it wouldn’t work. Yellow light would flash sporadically when it was working. 4 red flash indicates ignition failure. Yellow light flash indicates poor flame sense. Pulled flame sensor, tested poor. Cleaned and retested, tested fine. watched for a heating cycle and saw no more issues or error codes. Informed customer of rust on burners and burner box. Performed combustion analysis and passed.
John B.
Ruud heat pump system has a blown fuse. Looked over system for a short. Repaired the orange wire at thermostat. Also found some wear on a wire in heat pump. Applied insulation tape to hole and wires to prevent further wear.
John B.
2005 Goodman furnace has a failing draft motor. Unit was in lockout. Reset system and got motor to run but it is really loud. Unit passed combustion analysis but co levels were a bit higher than usual. Unit is showing its age. Estimate repair cost is $700-900. Due to age of system I do not recommend repair. Customer is getting an estimate today 1-3 for new system.
Matthew R.
Replace existing package unit
John B.
Maintenance of hvac system and renewal of plan.
Epson E.
Work performed under GHAC Quality Pledge: Will replace control board and inducer.
Shawn L.
Work performed under GHAC Quality Pledge: Homeowner noticed the furnace shutting down prematurely and the inducer motor would continue to run, At that point the system would shut down and not function. Homeowner noted the furnace had allot of residual heat sitting inside of it. I arrived and checked the gas pressure and temperature rise. Everything checked out good. I did speed up the heating speed on the blower lowering the temperature rise to the low specifications. I also increased the minimum off time from 2 minutes to 5 minutes.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Filter was still in good condition. All checks were good.
Shawn L.
Service Call Platinum Client: Arrived to a 32 year old mobile home furnace reading carbon monoxide above 400ppm I turned off the furnace and signed the homeowner up for a maintenance agreement. He has a sales guy coming to offer replacement options.
Alex G.
hvac install
Chris D.
Fixed the issue with the system and helped the customer out with her stove. Technician Chris D.
John B.
Anthony L.
Misc. supplies -replace the flex line for the range
