Local Reviews
for Vincent, OH
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great efficient service.
Wiswell - Vincent, OH
Arrived as promised; did a though job which turned out to be more complicated than expected (unit was hot wired). Cleaned up after job.
Great Reliable Friendly Service
Peter - Vincent, OH
Been caring for my hvac for years. The best!
Love Grogg’s
Baker - Vincent, OH
I have used Grogg’s many times at different homes and for all kind of installations. They are always courteous, informative and efficient. They answer my questions without getting annoyed My only suggestion is that when they walk through the house with mud on their boots, that they wear booties over them. I should have made the request when they got there but I didn’t think about it.
Great customer service!!
Owens - Vincent, OH
The men who can out were extremely friendly and great at their jobs! They worked hard and did wonderful!! Will recommend !!!
As always excellent
Bradley - Vincent, OH
I would rather not continue to do these. Your service is great that is why we use you. Cannot we dispense with these evaluations?
Always a good experience!
Bradley - Vincent, OH
The title tells it all. We have never had a bad job by Grogg's. If anything does go wrong they always make it right.
Great service. Would definitely use Groggs again!
Gandee - Vincent, OH
Best service
Parker - Vincent, OH
Groggs is great and Travis is the best HVAC service I have ever met. Always on time, honest, knowledgeable, helpful, pleasant, integrity.
Great service
McCutcheon - Vincent, OH
Was early and got the job done. Courteous and helpful
Great service
Steven - Vincent, OH
Frank did an outstanding job repairing our furnace blower and explain what was done
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service
Steven - Vincent, OH
Great installation
Robinson - Vincent, OH
Great service
Atkinson - Vincent, OH
Best Service
Parker - Vincent, OH
Best service technician. Always a pleasure!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your Home Services needs.
Semi-Annual Service
Dave - Vincent, OH
On time, quick, competent and friendly. What else could be ask from a service tech.
Lee B.
Benjamin W.
Service Call Platinum Client: call concerning smell coming from ducts. customer was worried that smell was coming from gas burn off or heat exchanger. attic furnace is electric, no possibility of gas from attic furnace. filter was removed but was also very dirty. basement furnace is gas, 120K BTU installed incorrectly with 16×25×1 filter cut out on the side with no other side or bottom cut out. found a few of the fernco vent fittings were not tightened allowing water to escape from vent. filter was also very dirty, replaced it with filter supplied by customer. tightened up all ferncos, and checked combustion. combustion analysis shows safe and efficient operation, however heat rise is high and I believe the furnace will have issues in future if return-air issue is not dealt with. customer believes that the "sweet smell" he was picking up may have been from the filters lingering a glade air freshener scent. customer is having a duct cleaning done soon. signed up for COZY service plan on
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Performed yearly maintenance on the furnace. All checks were good. Propane pressure and furnace temperatures are good. Capacitor and motor amps are good. Filter was replaced and flame rod was cleaned today. A number of people living in a single dwelling. Recommend thinking about getting an air purifier installed to help cut back on virus exposure.
Lee B.
Service Call Fee: Arrived to find the filter operating properly but after waiting it for awhile saw the system was giving a code for high voltage. Checked incoming voltage and transformer. All checked good. Door panel is looking to have failed and is not covered under system warranty. Talked to customer with some options given by manager. Customer wants to wait before proceeding either way.
Adam R.
Performed Platinum Comfort Club Membership Tune-Up on heating and Cooling System
Matthew G.
Comfort Club Renewal. 2 system, 1 visit maintenance agreement for 2 heatpump units.
Greg C.
92% Efficient, Single Stage, 80,000 BTU Gas Furnace
Greg C.
92% Efficient, Single Stage, 80,000 BTU Gas Furnace
Greg C.
Chris D.
Jim K.
Lee B.
John B.
maintenance
John T.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System - cleaned and checked operation of equipment. Changed Aprilaire 501 filter. Checked Aprilaire steam humidifier and canister was still in good condition. Verified working status of REME Halo as well. Kicked no surge protector and recommended installation of surge protector.
Chris D.
Performed Platinum Comfort Club Membership Tune-Up on Heating System The reason for the code was the gas pressures were both off-fire hi and low stage. Would function on hi stage and drop the flame out on low stage. Supply gas pressure is higher than it should be and a regulator should be installed prior to the furnace to even out the operation of the gas pressures. The current incoming pressure is reading 13.3” wc when it should be between 7-10” wc
John T.
Service Call Platinum Client - Removed Laundry Tub Faucet and Replaced with Central Brass Faucet.
Adam R.
Service Call Platinum Client: furnace was short cycling due to dirty flame sensor unit needs annual maintenance I cleaned sensor today
Adam R.
Service Call Platinum Client: arrived to find stat not adjust temp. Removed and replaced tested new (customer supplied) stat all checks. Furnace showing its age and condition is declining I suggested he considered replacement in the near future
Adam R.
Service Call Platinum Client: arrived to find no water issues. Performed Inspection of system no evidence of water leak issue. Did find humidifier pad super plugged up and also humidifier cartridge was assembled incorrectly however homeowner claimed that it was all turned off.
Jim K.
Greg C.
John B.
Work performed under GHAC Quality Pledge: furnace was not receiving a signal from the thermostat. Found that the pull tab for the condensate pump had not been pulled out. When the pump is filled with water it cuts the signal to the furnace. Removed tab and pump started working along with the furnace. Adjusted gas pressure down a tad from 3.5 to 3.3 in wg.
Travis W.
maintenance
Benjamin W.
Maintenance visit
