Local Reviews
for Vincent, OH
Our Reviews by City
Excellent service
Steve - Vincent, OH 45784
Jordan Hare was the technician that handled our issue. Jordan did and excellent job and answered all my questions. Response time was excellent.
Response from Grogg's Home Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Yearly service
Daniel - Vincent, OH 45784
Very polite and thorough.
Geo troubleshooting
Jason - Vincent, OH 45784
Epson got to the bottom of my issue. Took my manuals home and solved it on his own time. Great work!
Great service!
Dawn - Vincent, OH 45784
Very friendly, great service.
Excellent service, very friendly, very knowledgeable
Pryor - Vincent, OH 45784
John is a great plumber
Crumbley - Vincent, OH 45784
Service was good, just thought the price was high
Great Service
Parker - Vincent, OH 45784
Came right on time. Knew what to do and how. Very personable and pleasant. Fixed the hidden plumbing problem! Excellent service. Will use again if needed!
great job
Gillilan - Vincent, OH 45784
Professional service as always
Rowan - Vincent, OH 45784
Shawn L. came and took care of what turned out to be a dirty filter issue. He had it diagnosed and fixed quick, while being polite, respectful, and professional.
Annual service
McLaughlin - Vincent, OH 45784
Great Service
Hill - Vincent, OH 45784
Very professional and answered all of my questions.
Great service.
Lisa - Vincent, OH 45784
Great service Representative.
Great service
Lowary - Vincent, OH 45784
Service tech Chris came out same day as I called. He and Jim were very detailed and helped with taking care of the issur
Great Service
Atkinson - Vincent, OH 45784
great efficient service.
Wiswell - Vincent, OH 45784
Arrived as promised; did a though job which turned out to be more complicated than expected (unit was hot wired). Cleaned up after job.
Response from Grogg's Home Services:
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us.
Great Reliable Friendly Service
Peter - Vincent, OH 45784
Been caring for my hvac for years. The best!
Response from Grogg's Home Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Love Grogg’s
Baker - Vincent, OH 45784
I have used Grogg’s many times at different homes and for all kind of installations. They are always courteous, informative and efficient. They answer my questions without getting annoyed My only suggestion is that when they walk through the house with mud on their boots, that they wear booties over them. I should have made the request when they got there but I didn’t think about it.
Great customer service!!
Owens - Vincent, OH 45784
The men who can out were extremely friendly and great at their jobs! They worked hard and did wonderful!! Will recommend !!!
As always excellent
Bradley - Vincent, OH 45784
I would rather not continue to do these. Your service is great that is why we use you. Cannot we dispense with these evaluations?
Always a good experience!
Bradley - Vincent, OH 45784
The title tells it all. We have never had a bad job by Grogg's. If anything does go wrong they always make it right.
Great service. Would definitely use Groggs again!
Gandee - Vincent, OH 45784
Best service
Parker - Vincent, OH 45784
Groggs is great and Travis is the best HVAC service I have ever met. Always on time, honest, knowledgeable, helpful, pleasant, integrity.
Great service
McCutcheon - Vincent, OH 45784
Was early and got the job done. Courteous and helpful
Great service
Steven - Vincent, OH 45784
Frank did an outstanding job repairing our furnace blower and explain what was done
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service
Steven - Vincent, OH 45784
Matthew R.
Cleaned the flame sensor and flame rod. Checked Gas pressure it is at 9in/wc. Ran multiple faucets for awhile and had no issues.
Travis W.
Performed cooling check on equipment. Filter was just changed in January and still looked good. Verified working status of surge protection and recommended plasma air whole home air purifier. All checks were good.
Travis W.
Changed 16-25-1 filter and performed cooling check on equipment. Cleaned coil and found no issues at this time. Recommended surge protection for system. All checks were good.
Matthew G.
2001 Trane modular air handler with 2018 Goodman heat pump using washable filter. System is low on refrigerant, getting pressures of 25low/190high, along with both the blower capacitor and outdoor dual cell Capacitor being out of range. Customer yearly has leak issue and has replaced indoor coil a couple of times along with potential airflow issues. Customer would like to avoid heavy spending towards temporary fixes and have the intent to replace in very near future anyway, and so would like a comfort advisor visit to get some estimates and see options available.
Matthew G.
2021 Ruud split system using AA413 filter. Replaced filter. All checks good at this time. Customer has Cozy HVAC Plus plan and is set to renew in November
Matthew G.
2018 modular home furnace and York a/c using 16x20x1 (2x) filters on propane gas for heat. All checks good at this time.
Travis W.
Performed maintenance on equipment. Filter size is 16-25-1 and I replaced a failing capacitor on blower motor. All other checks were good. Recommend surge protector for new AC system. Customer will call in if wanting to have surge protector installed. He was not interested in renewing at this time.
Travis W.
Performed maintenance on electric package unit. System is operating properly at this time. Cleaned coils and recommended surge protection for system. Please send customer bill for new maintenance agreement.
Matthew G.
2017 Heil heat pump system w/ Honeywell 16x25x4 filter box. All checks good at this time. Customer would like to wait to decide on renewing his maintenance agreement. We spoke on the difference between visitation options, the cost, and attempted to clear up any miscommunication post the switch to Service Titan.
Benjamin W.
Performed Cozy + Cooling maintenance per customer agreement. System is running and cooling well with good refrigerant pressures. All electrical checks good as well. Changed AA213 filter as well.
Alex G.
Customer said ac was not working. Found wire on the capacitor to the compressor melted in half and contactor was corroded. Replaced both and repaired wire. Confirmed operation. Told customer I can’t guarantee how long repair will last. Set lead for new ac.
Anthony L.
Repair the water line in the basement at the wall. New shut off valves, new pressure reducing valve, pressure gauge, check valve and new 3/4 inch water line tied back into the water line in the basement bathroom.
John B.
The noise customer was experiencing was just the blower motor picking up speed with a call for heat and cool. Fan is set to on . Went ahead and did cooling maintenance check today. Filter and surge protection are still in good shape. I did not witness anything abnormal and System is running fine. Informed customer of a leaky water valve in the basement. Customer was already aware but did not wish to take any action to fix leak.
Matthew G.
Changed indoor air filter (AA413). Cleaned outdoor coil with water hose. Checked electrical connections and and draws on the fan and compressor. Checked capacitor. All electrical components are within range. Refrigerant levels and temperatures look good. Reme Halo and surge protection devices are all operational.
Shawn L.
Dual
John B.
10 yr old York heat pump. Compressor was not running when I arrived. Reset power to outdoor unit and unit started running. Suction pressure plummeted in heat mode. Pressures were good in cooling mode and good temperature drop. Unit has a restriction in refrigerant line that only effects the heating side for heat pump. Customer has elected to just use gas furnace for now since ac is still working. When I removed cap to true suction valve I could see refrigerant leaking out of it. Changed Schrader valve core on true suction valve today to eliminate leak.
Travis W.
Performed anniversary check on equipment. Changed AA413 filter and verified working status of surge protection. Renewed comfort club agreement and found no issues with the equipment.
Jordan H.
Puronics Defender
Travis W.
Performed maintenance on equipment. Found very dirty blower wheel and failing capacitor. Furnace is 16 years old and discussed with customer repair vs replacement options. Recommended looking at replacing while system is still operating. They are wanting to discuss what route to go and go from there. All checks with AC were good and AA501 filter was still in good condition.
Epson E.
Diagnosis fee
Travis W.
Performed warranty check on equipment. Changed AA401 filter but customer wants filter upgrade. Will need to get one in stock and then come back to install. All checks were good. Customer signed estimate and will collect when coming out to do filter upgrade.
John B.
Maintenance on hvac system. Customer had already change their filter. Furnace is 24 yrs old. Draft motor is damaged and leaking water inside furnace cabinet. Ac is 16 yrs old and uses the outdated r22 refrigerant that they do not produce anymore. Customer has requested an estimate to replace system. Estimate scheduled 11-1 today.
Travis W.
Performed owed maintenance check. Changed 2 - 16-25-1 filters and cleaned dirty blower wheel. All other checks were good. Discussed plasma air as option to keep blower wheel clean from any further build up.
Epson E.
Refrigerant
Travis W.
Performed maintenance on equipment. Changed AA213 filter and found no issues with the equipment. Renewed comfort club with customer.