Local Reviews
for Vincent, OH
Our Reviews by City
Geo troubleshooting
Jason - Vincent, OH 45784
Epson got to the bottom of my issue. Took my manuals home and solved it on his own time. Great work!
Great service!
Dawn - Vincent, OH 45784
Very friendly, great service.
Excellent service, very friendly, very knowledgeable
Pryor - Vincent, OH 45784
John is a great plumber
Crumbley - Vincent, OH 45784
Service was good, just thought the price was high
Great Service
Parker - Vincent, OH 45784
Came right on time. Knew what to do and how. Very personable and pleasant. Fixed the hidden plumbing problem! Excellent service. Will use again if needed!
great job
Gillilan - Vincent, OH 45784
Professional service as always
Rowan - Vincent, OH 45784
Shawn L. came and took care of what turned out to be a dirty filter issue. He had it diagnosed and fixed quick, while being polite, respectful, and professional.
Annual service
McLaughlin - Vincent, OH 45784
Great Service
Hill - Vincent, OH 45784
Very professional and answered all of my questions.
Great service.
Lisa - Vincent, OH 45784
Great service Representative.
Great service
Lowary - Vincent, OH 45784
Service tech Chris came out same day as I called. He and Jim were very detailed and helped with taking care of the issur
Great Service
Atkinson - Vincent, OH 45784
great efficient service.
Wiswell - Vincent, OH 45784
Arrived as promised; did a though job which turned out to be more complicated than expected (unit was hot wired). Cleaned up after job.
Response from Grogg's Home Services:
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us.
Great Reliable Friendly Service
Peter - Vincent, OH 45784
Been caring for my hvac for years. The best!
Love Grogg’s
Baker - Vincent, OH 45784
I have used Grogg’s many times at different homes and for all kind of installations. They are always courteous, informative and efficient. They answer my questions without getting annoyed My only suggestion is that when they walk through the house with mud on their boots, that they wear booties over them. I should have made the request when they got there but I didn’t think about it.
Great customer service!!
Owens - Vincent, OH 45784
The men who can out were extremely friendly and great at their jobs! They worked hard and did wonderful!! Will recommend !!!
As always excellent
Bradley - Vincent, OH 45784
I would rather not continue to do these. Your service is great that is why we use you. Cannot we dispense with these evaluations?
Always a good experience!
Bradley - Vincent, OH 45784
The title tells it all. We have never had a bad job by Grogg's. If anything does go wrong they always make it right.
Great service. Would definitely use Groggs again!
Gandee - Vincent, OH 45784
Best service
Parker - Vincent, OH 45784
Groggs is great and Travis is the best HVAC service I have ever met. Always on time, honest, knowledgeable, helpful, pleasant, integrity.
Great service
McCutcheon - Vincent, OH 45784
Was early and got the job done. Courteous and helpful
Great service
Steven - Vincent, OH 45784
Frank did an outstanding job repairing our furnace blower and explain what was done
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service
Steven - Vincent, OH 45784
Great installation
Robinson - Vincent, OH 45784
Great service
Atkinson - Vincent, OH 45784
Shawn L.
Dual
John B.
10 yr old York heat pump. Compressor was not running when I arrived. Reset power to outdoor unit and unit started running. Suction pressure plummeted in heat mode. Pressures were good in cooling mode and good temperature drop. Unit has a restriction in refrigerant line that only effects the heating side for heat pump. Customer has elected to just use gas furnace for now since ac is still working. When I removed cap to true suction valve I could see refrigerant leaking out of it. Changed Schrader valve core on true suction valve today to eliminate leak.
Travis W.
Performed anniversary check on equipment. Changed AA413 filter and verified working status of surge protection. Renewed comfort club agreement and found no issues with the equipment.
Jordan H.
Puronics Defender
Travis W.
Performed maintenance on equipment. Found very dirty blower wheel and failing capacitor. Furnace is 16 years old and discussed with customer repair vs replacement options. Recommended looking at replacing while system is still operating. They are wanting to discuss what route to go and go from there. All checks with AC were good and AA501 filter was still in good condition.
Epson E.
Diagnosis fee
Travis W.
Performed warranty check on equipment. Changed AA401 filter but customer wants filter upgrade. Will need to get one in stock and then come back to install. All checks were good. Customer signed estimate and will collect when coming out to do filter upgrade.
John B.
Maintenance on hvac system. Customer had already change their filter. Furnace is 24 yrs old. Draft motor is damaged and leaking water inside furnace cabinet. Ac is 16 yrs old and uses the outdated r22 refrigerant that they do not produce anymore. Customer has requested an estimate to replace system. Estimate scheduled 11-1 today.
Travis W.
Performed owed maintenance check. Changed 2 - 16-25-1 filters and cleaned dirty blower wheel. All other checks were good. Discussed plasma air as option to keep blower wheel clean from any further build up.
Epson E.
Refrigerant
Travis W.
Performed maintenance on equipment. Changed AA213 filter and found no issues with the equipment. Renewed comfort club with customer.
Epson E.
8476 thermostat
Epson E.
Plan
Travis W.
Performed,ed maintenance on heat pump system. Changed AA313 filter and verified working status of surge protection. Discussed comfort club renewal with customer. Please mail customer receipt.
Matthew G.
HVAC Maintenance - P
John B.
2014 Trane furnace is cutting out on temperature limit. Unit is getting too hot and shutting down. When running in low fire we had 135 degrees in the supply with 77 degree return. Furnace is over sized for the home. Home is about 12,000 sq ft. Furnace is 100k btu. Also filter being used is not filtering much. Blower cabinet has a lot of dirt in it. Dirt is collecting on bottom of evap coil which is cutting the airflow down. Estimate cleaning cost for coil is $350-550 with no guarantee that furnace still won’t overheat. Customer is going to check with company they got equipment with about what they can do for them. I have informed customer that Groggs does offer free estimates for new hvac equipment.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. All checks were good. Recommend surge protection for equipment.
Jordan H.
Misc. supplies -pulled toilet we worked on in march and added another wax ring due to toilet leaking when flushed.
John T.
Benjamin W.
INSTALL WARRANTY INDUCED DRAFT FAN MOTOR
Benjamin W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: checked gas pressure, cleaned flame sensor, checked drain, and filter. furnace is operating well. no issues to note at this time.
Andrew M.
Epson E.
Service Call After Hours Fee Inducer motor getting voltage 120 but no response. Needs replaced. Will order and office will call to schedule repair. Please call 740-525-0025 when calling to schedule.
Benjamin W.
Service Call Platinum Client: vent is leaking above inaccessible area in the ceiling. will need to schedule to come back for repair to cut and run a new section of the vent. signed up for new maintenance plan. furnace check up will be done at the time of the repair.
John B.
Work performed under GHAC Quality Pledge: replaced board and draft motor
