For exceptional heating, AC, electrician and plumbing services in Salem, WV, turn to the pros at Grogg’s! In business since 1970, our family owned and operated business provides repair, replacement and maintenance service on your home’s most important systems. We also offer indoor air quality, water filtration and window replacement services. Our team is ready to help with your entire home!
Curious why we have so many incredible reviews? We have a lot to offer our clients, from amazing warranties to precise workmanship performed. In addition, we are available to you 24/7 for emergencies. Please read our reviews below and find out why your neighbors consider us to be the only heating and air company and local plumber they call in Salem, WV.
Local Reviews
for Salem, WV
Our Reviews by City
none
Parsons - Salem, WV 26426
Efficient and knowledgable
Thompson - Salem, WV 26426
John went above and beyond. The work was done right and I don't foresee any issues in the future. Additionally, he inspected previous Grogg's work and plans to bring it up to his standards.
Great Service
Owens - Salem, WV 26426
Appreciate your work!
Great service!
Childs - Salem, WV 26426
Matthew, our service tech. was very kind and polite!
Service on unit
Moore - Salem, WV 26426
Excellent service
Great Service
Gilbert - Salem, WV 26426
Matthew Sanchez was very knowledgeable and professional. He was very informative and answered all of my questions. He was very efficient in his work.
Very thorough check
Scott - Salem, WV 26426
Matt was extremely informative and thorough for his a/c check! I would love to have him over and over again!
Friendly, knowledgeable, professional
Jozwick - Salem, WV 26426
I was pleased and impressed at how quickly Grogg's got me scheduled. I appreciated the call letting me know they were on the way. Corey checked and explained everything in detail. He patiently answered all my questions.
Great Service, Competent and helpful
Jthompson1116 - Salem, WV 26426
I had Grogg's install a new furnace and air conditioner last year....while the quote and end price may have been a little higher than the competition, there is no doubt Grogg's did a way better job than any of the comp would have with 0 complaining. When the hot water tank went out, I knew exactly who to call. The end product always looks and works great.
Disappointed service
Keyboy1984@aol.com - Salem, WV 26426
Was with no heat for about two weeks, had part after ordering it and made me wait one week to install it
Back Working in Less Than 24
Farmer 56A - Salem, WV 26426
It was great to get the Air Conditioning back working, especially during this heat wave. The Blower Motor definitely sounds different from the one we had before. Thank You Grogg's and John Kunkel taking care of us in less 12 hours from the time I called.
Quick and Precise
Farmer56A - Salem, WV 26426
Got to the house. Didn't mess around got right to the point.
Excellent
Pierson - Salem, WV 26426
Good personality
Lebel - Salem, WV 26426
Would of liked to of had an approximate time of service So I wouldn’t have to listen to the wife!
Outstanding service - great tech.
Howell - Salem, WV 26426
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service! Nice, helpful Technician
Childs - Salem, WV 26426
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great tech
Borowski - Salem, WV 26426
John had us up and running in no time, and a reasonable price. Will definitely keep as my HVAC service technicians.
Response from Grogg's Home Services:
Thank you for the great review and please consider us for all your home services needs.
Jordan H.
Customer has a double wide so it has to a gas water heater for doublewides. He is gonna see if he can fix it himself.
John B.
Ac not running because it was not getting 24v signal from furnace. Found that common wire had come loose from board when air cleaner was installed. Addressed wiring issue and ac is cooling again.
Epson E.
Cooling and heat check , filter
Corey B.
Advised customer of condition of inside of chimney. Metal is rotted out. Flue gases will condense inside chimney and cause damage to inside of chimney posing CO risk.
Doug H.
HVAC Maintenance - C
Anthony L.
Estimate to replace main sewer line in crawl space. Estimated time to complete the job will be two days.
Doug H.
Service No Charge Upon inspection found unit to have a burnt and cracked heat exchanger. Releasing excessive amounts of co into the home. Unit needs replaced as soon as possible.
Shawn L.
Shawn and Steve furnace repair
Matthew S.
Matthew S.
Matthew S.
Service Call Fee: Re-diagnosed previous issues. Ordered outdoor control board, indoor control board, and indoor blower motor. Parts will be in within the next week. Educated customer on what repairs will cost with membership included. He will be financing all repairs including membership with the installation of the parts.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Kyle P.
Anthony L.
WELL PUMP PRESSURE TANK
John T.
Service Call Platinum Client - Closet Flange was too Low. Pulled Toilet, Installed Push-In Closet Flange with Ring Raisers, Used Hydraulic Cement to Fill Hole Around Flange. Reset Toilet with New Wax Ring, Johnny Bolts, Caps, and Supply Line.
Kyle P.
Doug H.
Work performed under GHAC Quality Pledge: Replaced board and inducer motor. Helped crew move furnace up on blocks. Verified heat at 55 degree temperature rise.
Anthony L.
Service Call Fee: Inspected the plumbing for leaks. The toilets have cracks in the tanks and are recommended to be replaced, the drain lines from the tub/shower has a leak in the drain line under the tub, the sprayer on the kitchen faucet is cracked, the vanity has a leak in the drain line close to the toilet line, recommended to replace the toilet drain line from the toilet close to the main trunk before it drops down the wall and the ceiling with the plaster will have to be removed underneath the bathroom to be able to replace the bad drain lines. Additional may be required if more plumbing is needed.
Aaron C.
John T.
INSTALL WATER HEATER
John T.
Service Call Platinum Client - Shut Off Water at the Meter, Removed Main Off Valve and Installed New ½" Main Shut Off Valve, Pressure Gauge, Water Pressure Regulator, Bleeder Valve w/ Isolation Valve, Pressure Gauge After the Regulator, and Isolation Shut Off Valve. Turned All Water On and Checked for Leaks.
John T.
Service Call Fee: Checked for Gas Leaks Around Hot Water Tank, Gas Valve on HWT is Cracked Inside the Threads in 2 Places. Gave Quote for New 40 Gallon Hot Water Tank. ACCEPTED - Need to Schedule Date and Wants to Finance.
Aaron C.
Kyle P.
