For exceptional heating, AC, electrician and plumbing services in Salem, WV, turn to the pros at Grogg’s! In business since 1970, our family owned and operated business provides repair, replacement and maintenance service on your home’s most important systems. We also offer indoor air quality, water filtration and window replacement services. Our team is ready to help with your entire home!
Curious why we have so many incredible reviews? We have a lot to offer our clients, from amazing warranties to precise workmanship performed. In addition, we are available to you 24/7 for emergencies. Please read our reviews below and find out why your neighbors consider us to be the only heating and air company and local plumber they call in Salem, WV.
Local Reviews
for Salem, WV
Powered by Nearby NowOur Reviews by City
Disappointed service
Keyboy1984@aol.com - Salem, WV
Was with no heat for about two weeks, had part after ordering it and made me wait one week to install it
Back Working in Less Than 24
Farmer 56A - Salem, WV
It was great to get the Air Conditioning back working, especially during this heat wave. The Blower Motor definitely sounds different from the one we had before. Thank You Grogg's and John Kunkel taking care of us in less 12 hours from the time I called.
Quick and Precise
Farmer56A - Salem, WV
Got to the house. Didn't mess around got right to the point.
Excellent
Pierson - Salem, WV
Good personality
Lebel - Salem, WV
Would of liked to of had an approximate time of service So I wouldn’t have to listen to the wife!
Outstanding service - great tech.
Howell - Salem, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service! Nice, helpful Technician
Childs - Salem, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great tech
Borowski - Salem, WV
John had us up and running in no time, and a reasonable price. Will definitely keep as my HVAC service technicians.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and please consider us for all your home services needs.
Kyle P.
Service Call Platinum Client ran combustion analysis on unit each cell did pass with below 40ppm unit is way oversized for house and is short cycling furnace is a 110000 but furnace with very little return and house is maybe 1800 square feet did notify customer that since this furnace is from 1980 that it will be very difficult to find parts for. since its a draft hood setup it is not a safe furnace design due to if flu is blocked it will continue to run. do recommend if going to chance to run equipment to have CO protection on each floor a low level CO monitor. did explain equipment isn't very safe and really needs to be replaced. my professional opinion I wouldn't operate this equipment.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Doug H.
maintenance check
Doug H.
maintenance check
Joshua W.
Zack W.
New installation of hvac equipment.
John B.
Service Call Platinum Client- system intermittently not running due to a dirty flame sensor. Also drain line inside of furnace had come loose and dripping water inside. Cleaned sensor and reattached drain line. Used a drain strap to help hold drain line in place.
Alex G.
Kyle P.
Service Call Platinum Client found furnace to have cracked heat exchanger as well as a hole in heat exchanger. did get bid set for following Monday
Corey B.
Service Call Platinum Client found package unit furnace not heating due to tripped rollout switch, flame rolls out as soon as blower starts an trips rollout within 10 seconds. visually inspected heat exchanger and found all tubes to be ruptured with 1/4" to 1/2" wide cracks running down them. disabled heat on package unit. verbally quoted customer approximately $2000-3000 to repair by replacing heat exchanger and inducer motor. recommended replacing system, customer receiving estimate to replace. signed customer up on Cozy Maintenance Plan
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Ran combustion Analysis. Checked and cleaned all electrical connections. Tightened up band on inducer motor there was water leaking. Installed surge protector. Everything is in great spec.
Doug H.
PERFORMED HEATING AND COOLING MAINTENANCE CHECK
Kyle P.
Service Call Platinum Client: Arrived to find furnace locked out did reset. Did find that customers inlet gas pressure for system 1 was 5.4inwc and system 2 was 7.1 both were fluctuating did notify customer (she has gas from an abandoned gas well) that she will need to call a gas company.
Corey B.
Diagnosed system not lighting due to blown up igniter. Existing igniter in two pieces customer states that when he turned furnace on he saw sparks and flames and immediately flip the switch back off. Replaced igniter with universal hot surface igniter and tested equipment. System lighting and operational performed combustion analysis system operating.
Lee B.
Epson E.
Service Call Fee: Mini-split in the living room - one in the left- wasn’t draining due to the condensation pipe being clogged. Took housing apart and clean with nitrogen. It’s draining properly now. I am advising yearly maintenance on 6 mini-splits. I will talk to Trey about quoting them a price and details about this.
Epson E.
Nordyne air conditioning system was found low on refrigerant (4 to 5lbs r410). As well as a dirty condenser coil. At this time customer is declining repair and wants to wait.
Don M.
PROVIDED CUSTOMER WITH HVAC ESTIMATE
Corey B.
PERFORMED HVAC MAINTENANCE
David S.
HOME PROJECTS ESTIMATE
Epson E.
HVAC SERVICE
Corey B.
HVAC SERVICE
Keith B.
HVAC Estimate
Sam B.
Service Call - customer requested in home estimate
Corey B.
Yearly Maintenance Check Performed by Corey B.