For exceptional heating, AC, electrician and plumbing services in Salem, WV, turn to the pros at Grogg’s! In business since 1970, our family owned and operated business provides repair, replacement and maintenance service on your home’s most important systems. We also offer indoor air quality, water filtration and window replacement services. Our team is ready to help with your entire home!
Curious why we have so many incredible reviews? We have a lot to offer our clients, from amazing warranties to precise workmanship performed. In addition, we are available to you 24/7 for emergencies. Please read our reviews below and find out why your neighbors consider us to be the only heating and air company and local plumber they call in Salem, WV.
Local Reviews
for Salem, WV
Powered by Nearby NowOur Reviews by City
Great Service
Gilbert - Salem, WV
Matthew Sanchez was very knowledgeable and professional. He was very informative and answered all of my questions. He was very efficient in his work.
Very thorough check
Scott - Salem, WV
Matt was extremely informative and thorough for his a/c check! I would love to have him over and over again!
Friendly, knowledgeable, professional
Jozwick - Salem, WV
I was pleased and impressed at how quickly Grogg's got me scheduled. I appreciated the call letting me know they were on the way. Corey checked and explained everything in detail. He patiently answered all my questions.
Great Service, Competent and helpful
Jthompson1116 - Salem, WV
I had Grogg's install a new furnace and air conditioner last year....while the quote and end price may have been a little higher than the competition, there is no doubt Grogg's did a way better job than any of the comp would have with 0 complaining. When the hot water tank went out, I knew exactly who to call. The end product always looks and works great.
Disappointed service
Keyboy1984@aol.com - Salem, WV
Was with no heat for about two weeks, had part after ordering it and made me wait one week to install it
Back Working in Less Than 24
Farmer 56A - Salem, WV
It was great to get the Air Conditioning back working, especially during this heat wave. The Blower Motor definitely sounds different from the one we had before. Thank You Grogg's and John Kunkel taking care of us in less 12 hours from the time I called.
Quick and Precise
Farmer56A - Salem, WV
Got to the house. Didn't mess around got right to the point.
Excellent
Pierson - Salem, WV
Good personality
Lebel - Salem, WV
Would of liked to of had an approximate time of service So I wouldn’t have to listen to the wife!
Outstanding service - great tech.
Howell - Salem, WV
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service! Nice, helpful Technician
Childs - Salem, WV
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great tech
Borowski - Salem, WV
John had us up and running in no time, and a reasonable price. Will definitely keep as my HVAC service technicians.
Response from Grogg's Home Services:
Thank you for the great review and please consider us for all your home services needs.
Matthew S.
Matthew S.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2012 Ducane furnace and 2021 Amana a/c using (2) 16x25x1 filters. All checks good at this time. Customers would like to establish maintenance plan however want to discuss how many visits they want first and will reach out to office to start when ready. Also advised surge protection and quoted for reference with maintenance plan discount applied if they’d like to be invest in that protection.
John T.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2008 Heil split system w/ 20x30x1 filter. All checks good at this time. System uses r-22 refrigerant.
Corey B.
Commercial Service Fee diagnosed failed compressor shorted to ground. compressor plug has rust and signs of wear. capacitor failed. compressor covered by manufacturer warranty. customer would like to repair. ordered compressor, line dryer, and compressor plug. to replace 70/5 capacitor at time of compressor replacement.
Doug H.
Service Call Platinum Client Ordered new condenser fan motor. Covered under parts warranty.
Shawn L.
Corey B.
Demand service
Corey B.
Coil repair
Jordan H.
Misc. supplies -yard hydrant rebuild and new head.
Corey B.
Demand service
Kyle P.
Service No Charge found gas supply to valve to be turned off nothing wrong with gas valve cycled furnace multiple times no issues
John B.
Service Call Platinum Client- system had a blown fuse on control board when I arrived. Found that the 24v coil in contactor was causing short. Replaced contactor under warranty
Chad B.
Kyle P.
Service Call Platinum Client customer attempted to change ecm motor had wiring in airhandler to be incorrect. did rewire entire unit. found contactor to be bad as well as ecm motor to be fried motor will start and run for a second and repeat to try to run didnswap ecm with old motor and same outcome did quote ecm motor customer decided to replace ecm.
John B.
Benjamin W.
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System heat pump pressures were 78/320 did clean coils did find a failed single run capacitor on fan side did replace compressor amp draw was approximately 6.98 amps fan .76 did not find any other issues with condensor Performed Platinum Comfort Club Membership Tune-Up on Heating System maintenance on unico tested capacitor blower amps were 5.56 heat strips pulled below 19 amps on both banks temp rise with heatpump was 32 degrees @55 ambient did not find any issues
Doug H.
Old r22 unit. Pressures are in good range. Customer’s complaint is he wants better performance out of his older equipment. Called Jason and set a lead.
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System unit is from 2020 registered under different homeowner (no warranty did confirm through jonstone.) unit is 3 tons and was paired with ac coil from 2009 that is a 4 ton coil. also has no line dryer added. pressures were 80 / 285 coil Saturation temp was below freezing pressures were low do believe their to be other issues. did set up lead for may 3 2022 Performed Platinum Comfort Club Membership Tune-Up on Heating System found goodman furnace from 2009 to be in very poor condition coo reading 250 (elevated) gas pressures set to 3.25 still no result blower cabinet very dirty as well as wheel. do recommend this unit to be replaced
John B.
Service Call Platinum Client- found system with a failed capacitor. Replaced under parts warranty and completed cooling maintenance today. All checks good. Recommending plasma air purifier for the home.
Corey B.
demand service, no cooling
Doug H.
Surge Protector 240 Volt
