Grogg’s Heating and Cooling Solutions for Reynoldsville, WV
Since 1970, Grogg’s Home Services has provided professional solutions for Reynoldsville, WV’s heating and cooling needs. Our reputable, local, family-owned business can serve your whole home, bringing you total peace of mind.
We provide a variety of services to keep you at peak comfort:
- Repair, Installation & Maintenance
- ACs, Furnaces & Heat Pumps
- Geothermal Units
To learn more, check out our Clarksburg, WV customer reviews!
Local Reviews
for Clarksburg, WV
Powered by Nearby NowOur Reviews by City
furnance stopped working serviced next day of call, fixed in 10 min.
Molina c/o Debrah Ray - Clarksburg, WV
John was very polite, very knowinf ,ex[lained everuthing he was doing and told me what to look for the next time batteries go out in thermostate and what to watch for.
Service rating
Clark - Clarksburg, WV
I did reply to another survey request. My appointment was between 8 and 9. I called at 9 and was told that technician was in a meeting and would be there in about 30 minutes. It would have been nice if your company would have called and informed me about this delay. In addition, the tech could not find my house and went up the alley. He asked what turned out to be my wife where I lived. My house number is on the pillar by the sidewalk and over the front porch. Don't know why he couldn't find my address. He didn't really explain the new service plan to me and I asked the gentleman at the office to explain it when I went to pay the bill. I do like Groggs and will continue to call your company for service.
Great service!
Fox - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Great
Jo - Clarksburg, WV
We were impressed with the installation of our windows
Good So Far
VFW - Clarksburg, WV
Removal of Our Equipment was a hard thing. It was very quick. The Technicians were great. Am excited to see how everything is going to be when the equipment is installed. If I had to say anything bad, is that they destroyed my mop cleaning up. But since that is something stupid to complain about, I think they were great.
Great
Vada - Clarksburg, WV
I was so pleased with Grogg's service especially John. Great worker, so kind and also pleasant. Did a wonderful job for me.
Great
Pierce - Clarksburg, WV
John is an excellent technician. He is prompt, curtious,,and considerate. He put shoe covers on before entering. Thank you for all your help. Will use You and refer you to other people. Have a nice day.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on John and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Jeff
Crestwood - Clarksburg, WV
No problems
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Helpful
Vecchio - Clarksburg, WV
The technician sent found the problem almost immediately and took care of the situation. Very nice and helpful.
Not Great
VFW - Clarksburg, WV
I was given a technician that did not have a great knowledge of the job i asked him to do. I wanted a full check on my heating and A/C, because the equipment has not been used for over a year. He did not know to purge the gas to light the furnace. Then he services the a/c and says you must have a leak. A/C was not used for a year. I thought I was paying for a complete check of the system. But, now I am left with, "You must have a leak". Do I or don't I! I payed for him to tell me! Sad thing is these people won a bid to replace my Heating and A/C in another building. Am I going to have the same gut wrenching questions? It Cost $218 for them to tell me, "you must have a leak" and "you are not getting fuel to your furnace." Frustrated. The cost of the coolant service was fair!
High priced.
Hamner - Clarksburg, WV
$250 for a 10 minute replacement of a $20 condenser capacitor 5 minutes from their shop is outrageous. They’ve jacked up their fees and are trying to get everyone to sign up for a monthly contract fee of $13 to get a discount.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry for the inconvenience we have caused you. We try and price fairly with the market.
Fast, professional installation.
Denny B - Clarksburg, WV
Friendly, knowledgeable workers.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service.
Lafferty - Clarksburg, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great installers .
Bonnell - Clarksburg, WV
The gentleman that installed my heat pump was very knowledgeable and went over everything with me . Hard working men and will recommend them to other people. Excellent service! Highly recommend
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Good
Harris - Clarksburg, WV
Nice guy, on the ball
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Prompt and friendly
Jerry - Clarksburg, WV
Grateful for your service and no interest financing !
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Very knowledgeable
Layfield - Clarksburg, WV
I was told by another company that I would have to install ductless AC because of the tight fit of the unit going in the crawl space. Not only did he figure out a way to make it work but he explained everything he needed to do to make it work. I
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Sharon and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Excellent
Robey - Clarksburg, WV
Excellent , starting with initial call to Jessica to technician Jason
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback David and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret!
Fast Service
Chenoweth - Clarksburg, WV
Called on Wednesday & got service the next day, Awsome.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your home services needs.
Great Service
Gilchrist - Clarksburg, WV
Our tech Greg was very knowledgeable and professional. Answered all of my questions and did an outstanding job!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your home services needs.
Fast service
Seti - Clarksburg, WV
Prompt weekend emergency service in oppressive heat. Very polite technician.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the five star review. We hope you consider Grogg's in the future for all your home services needs.
Came quickly.
Brown - Clarksburg, WV
I hated paying 159.00 for someone to just unbend a hose that had drooped down. Please call me at 304-622-7669 to explain the maintenance plan and the monthly payment for it. Thank you....
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the review and we are sorry for any problems we have caused. We will reach out to you tomorrow to discuss great ways to save you money.
The service was excellent
James - Clarksburg, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the five star review and we hope you consider Grogg’S in the future for all your Home Services needs.
Great company to work with
Russell - Clarksburg, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the five star review.
John K.
Found thermalcoupler failed replaced and operating properly at this time
Greg P.
Batteries in thermostat were dead, replaced, system heating at this time.
John K.
Platinum membership heating system operating properly at this time.
John K.
Monthly membership found inducer motor failing quoted level 6 for replacement.
John K.
Service customer was not at the home called and she is coming into the shop to pay bill. Found breaker tripped. System fully operating properly at this time.
John K.
Platinum membership heating and cooling system operating properly at this time.
Greg P.
After diagnosing over phone with manufacturer, they are sending two replacement blower motors to eliminate 4 second delay that is causing fan sensor to keep blowers on.
John K.
Battery in tstat was put in the wrong way fixed nd furnace operating properly at this time.
John K.
Customer furnace control board had failed replaced and operating properly at this point.
Greg P.
Needs install quote on replacing 4 single wall furnace exhausts, with 3in double wall exhaust. All way to roof, 3ft above roof.
John K.
Replaced ignitor system operating properly at this point.
James S.
Adapt to the existing vent , AC and electric
John K.
Replaced gas valve hanging heater operating properly at this time.
Greg P.
Performed warranty check, no issues found at this time.
Greg P.
Replaced tstat, furnace was starting, and shutting off, cleaned intake, working at this time. Recommend having bid on replacement furnace.
Brian S.
Includes all miscellaneous materials and labor to completely install.
Greg P.
Performed platinum maintenance check, ok at this time.
Brian S.
Includes all miscellaneous materials and labor to completely install.
Greg P.
Need to order heating elements for both units.
Greg P.
Need to order tstat, relief valve, expansion tank, and quote price. Have part numbers
Adam R.
Arrived to find hum cartridge not seated into housing properly, cause leak when hum was running. Installed correctly and showed no signs of leak. Recommended new @@413 every 6 months
Adam R.
customer already got a new install by another company
Greg P.
Replaced circulating pump on supply, all thermocouples, system operating properly at this time. Billed on previous invoice
Fred E.
Arrived and found paper stuck in blower wheel causing system to vibrate. Capacitor is bad and motor is drawin high amps. Need to replace motor and clean blower wheel to get system functioning properly. Customer interested in rebuild and new electric furnace pricing.
Greg P.
Replaced damaged panel on outdoor unit, all panels ok