Grogg’s Heating and Cooling Solutions for Reynoldsville, WV
Since 1970, Grogg’s Home Services has provided professional solutions for Reynoldsville, WV’s heating and cooling needs. Our reputable, local, family-owned business can serve your whole home, bringing you total peace of mind.
We provide a variety of services to keep you at peak comfort:
- Repair, Installation & Maintenance
- ACs, Furnaces & Heat Pumps
- Geothermal Units
To learn more, check out our Clarksburg, WV customer reviews!
Local Reviews
for Clarksburg, WV
Powered by Nearby NowOur Reviews by City
Great Service
Cork - Clarksburg, WV
Great Service
Cork - Clarksburg, WV
Our Experience With Grogg's Services
Pigott, Phyllis - Clarksburg, WV
Fast friendly service. Great salespeople and installers. Good reputable company. Would highly recommend it.
Great
Rickles - Clarksburg, WV
Give that guy a raise he deserves it
Great
Di - Clarksburg, WV
John, you were the reason for making Grogg my new heating and air conditioning co. Thanks for your service
emergency call
Molina c/o Debrah Ray - Clarksburg, WV
Greg was very good,He explanied things very well ,he was also very polite. He even talked about a digital smoke and carbon dioxide system you carry. He also put in a order ,for someone to check my hotwater heater. Dominion flagged it because I need a double wall pipe on the exterior from it and also a drip valve ,and have 10 days o get i installed. Very satisfied with tech and company.
furnance stopped working serviced next day of call, fixed in 10 min.
Molina c/o Debrah Ray - Clarksburg, WV
John was very polite, very knowinf ,ex[lained everuthing he was doing and told me what to look for the next time batteries go out in thermostate and what to watch for.
Service rating
Clark - Clarksburg, WV
I did reply to another survey request. My appointment was between 8 and 9. I called at 9 and was told that technician was in a meeting and would be there in about 30 minutes. It would have been nice if your company would have called and informed me about this delay. In addition, the tech could not find my house and went up the alley. He asked what turned out to be my wife where I lived. My house number is on the pillar by the sidewalk and over the front porch. Don't know why he couldn't find my address. He didn't really explain the new service plan to me and I asked the gentleman at the office to explain it when I went to pay the bill. I do like Groggs and will continue to call your company for service.
Great service!
Fox - Clarksburg, WV
Great service
Randolph - Clarksburg, WV
Great
Jo - Clarksburg, WV
We were impressed with the installation of our windows
Good So Far
VFW - Clarksburg, WV
Removal of Our Equipment was a hard thing. It was very quick. The Technicians were great. Am excited to see how everything is going to be when the equipment is installed. If I had to say anything bad, is that they destroyed my mop cleaning up. But since that is something stupid to complain about, I think they were great.
Great
Vada - Clarksburg, WV
I was so pleased with Grogg's service especially John. Great worker, so kind and also pleasant. Did a wonderful job for me.
Great
Pierce - Clarksburg, WV
John is an excellent technician. He is prompt, curtious,,and considerate. He put shoe covers on before entering. Thank you for all your help. Will use You and refer you to other people. Have a nice day.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on John and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Jeff
Crestwood - Clarksburg, WV
No problems
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Helpful
Vecchio - Clarksburg, WV
The technician sent found the problem almost immediately and took care of the situation. Very nice and helpful.
Not Great
VFW - Clarksburg, WV
I was given a technician that did not have a great knowledge of the job i asked him to do. I wanted a full check on my heating and A/C, because the equipment has not been used for over a year. He did not know to purge the gas to light the furnace. Then he services the a/c and says you must have a leak. A/C was not used for a year. I thought I was paying for a complete check of the system. But, now I am left with, "You must have a leak". Do I or don't I! I payed for him to tell me! Sad thing is these people won a bid to replace my Heating and A/C in another building. Am I going to have the same gut wrenching questions? It Cost $218 for them to tell me, "you must have a leak" and "you are not getting fuel to your furnace." Frustrated. The cost of the coolant service was fair!
High priced.
Hamner - Clarksburg, WV
$250 for a 10 minute replacement of a $20 condenser capacitor 5 minutes from their shop is outrageous. They’ve jacked up their fees and are trying to get everyone to sign up for a monthly contract fee of $13 to get a discount.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry for the inconvenience we have caused you. We try and price fairly with the market.
Fast, professional installation.
Denny B - Clarksburg, WV
Friendly, knowledgeable workers.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service.
Lafferty - Clarksburg, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great installers .
Bonnell - Clarksburg, WV
The gentleman that installed my heat pump was very knowledgeable and went over everything with me . Hard working men and will recommend them to other people. Excellent service! Highly recommend
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Good
Harris - Clarksburg, WV
Nice guy, on the ball
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Prompt and friendly
Jerry - Clarksburg, WV
Grateful for your service and no interest financing !
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Very knowledgeable
Layfield - Clarksburg, WV
I was told by another company that I would have to install ductless AC because of the tight fit of the unit going in the crawl space. Not only did he figure out a way to make it work but he explained everything he needed to do to make it work. I
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Sharon and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Excellent
Robey - Clarksburg, WV
Excellent , starting with initial call to Jessica to technician Jason
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback David and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret!
John K.
Replaced humidifier tstat system operating properly at this time.
Greg P.
Cycled furnace, operating properly at this time, however, recent error codes show pressure switch not closing, and found collector box to have cracks in it, also leaking, will need replaced.
John K.
Platinum tuneup system operating properly at this time do an analysis on furnace carbon monoxide was a little higher than normal advise customer that it installed call the monoxide monitor and hallway other than that system operating properly at this time
Michael S.
All miscellaneous materials and labor to completely install, adapting to the existing utilities.
John K.
Change differential on the temperature on thermostat down here pump low on refrigerant added 1 pound one return back in the spring to leak search and check refrigerant again
Michael S.
Flush Lineset , pad to fit the AC , add a 8†HP duct to the front side of the return ductwork and a grill in the bottom of the return drop
Greg P.
Furnace rollout switch was tripped, performed combustion analysis, found co ppm over 2000. Furnace is 16 years old, recommend replacing. Bid set.
Michael S.
Remove coil , adapt to existing gas line , electric , flue and filter
John K.
Upon arrival found over 2000 ppm. Also in the home found call monoxide at 11 ppm before shutting furnace off sold carrier replacement furnace and monthly platinum agreement
Greg P.
One valve was not tight, tightened valve, will allow to cycle to see if water continues, replaced main floor tstats with thermostats customer had purchased from last visit.
Greg P.
Furnace check complete, changed filter, inducer motor making loud noise on start up, and intermittently during operation, ordered replacement. 10/10.
Greg P.
Platinum heating check complete, ok at this time.
Greg P.
Performed platinum maintenance check, ok at this time.
John K.
Replaced inducer motor system operating properly at this time.
Greg P.
Replaced aqua stat for boiler, received wrong relief valve. Customer will check on relief valve in a couple days now that stat has been replaced and boiler burners are cycling properly, to notify whether or not to re order correct valve. Bill to billing address on file.
Greg P.
Radiator leaking at on connection in upstairs room, was able to tighten connection, will need to run to determine if repair has stopped leak. Customer said that the unit had not lit previously, but has since, been lighting and heating. Checked unit, is igniting properly at this time. Customer will notify if leak continues, or unit does not ignite.
Greg P.
Gas company had found meter to be bad, causing co level in house to rise. Performed combustion analysis on furnace, operating properly at this time. Customer was told by dominion that after hour fee will be covered by them due to faulty gas meter, will need to bill.
John K.
Found gas valve not operating replaced system operating properly at this point
Greg P.
Apt 1 wall furnace has hole in exchanger, will need bid. Apt 4 pilot assembly orifice was blocked, cleaned, working at this time. Also replaced tstat. Needs quote on wall unit for apt 2, and an additional upstairs unit.
John K.
System operating properly at this time
John K.
Found thermalcoupler failed replaced and operating properly at this time
Greg P.
Batteries in thermostat were dead, replaced, system heating at this time.
John K.
Platinum membership heating system operating properly at this time.
John K.
Monthly membership found inducer motor failing quoted level 6 for replacement.
John K.
Service customer was not at the home called and she is coming into the shop to pay bill. Found breaker tripped. System fully operating properly at this time.