Local Reviews
for Fairmont, WV
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Great service
Rosemarie - Fairmont, WV
Grogg sent Jon our way. Our heat pump was making terrible noise. Jon listened for just a few minutes and knew what was wrong. He called and got the parts he needed. So very polite.
Great
Wilson - Fairmont, WV
Very professional. On time.
Very knowledgeable and courteous. A pleasure to deal with!
Jones - Fairmont, WV
Great Service
Vanpelt - Fairmont, WV
Knew what he was doing ! Quick response. Have had 35 calls on this one furnace that is only 7 yrs old !
Sivak - Fairmont, WV
Great service
Harper - Fairmont, WV
Very Helpful and very friendly!
Gage - Fairmont, WV
They helped me get into a great furnace option that I could afford. I was extremely worried about the expenses to come with buying a furnace but they made it very easy and helped ease those worries. Would definitely recommend and will continue using them for all of my heating and cooling needs!
Knowledgeable heating & a/c company.
Gibson - Fairmont, WV
Have relied on Groggs for over 12 years to maintain & service my furnace & a/c.
Can’t wait all day.
Gibson - Fairmont, WV
I requested first appointment when I scheduled this appointment for the second time. At 1:30 having not heard a word I started my day. Not pleased we now have to schedule a third appointment appointment.
Not timely but good
Gibson - Fairmont, WV
Waited all day for morning appointment. Had to reschedule due to missing parts. Maintenance work was completed. Service rep very professional and thorough
Excellent service, great pricing.
Kelly - Fairmont, WV
Groggs employees were easy to work with, knowledgeable and we're here when they said they would be and finished the work in the amount of time they quoted. From the sales rep down to the installers, everything was great.
New Combi Unit installed.
Clint - Fairmont, WV
I recently had a combi unit (boiler+water tank) installed in my house that was built in 1926. I cant complain about the service, installation and knowledge received from the installers. Everything thing was completed every professional and tidy. This is my second installation with Groggs, I had a mini split installed in 2016 and have no compliants, whenever issued arrived that were out of their control, they were always to remedy the issues.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service
Landrum - Fairmont, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service, knowledgable technicians
Kelly - Fairmont, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
I am very pleased with Greg. His tone of service with me was excellent. He explained the problem in a way that I could understand the issue. I was als
Nickolich - Fairmont, WV
Great service
Harbert - Fairmont, WV
Nothing but a good experience thank you
Not happy at all
Wood - Fairmont, WV
I took a picture of the unit. I am not happy with the “fix.” The PVC pipe the worker added is not even straight and looks unprofessional.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry for the inconvenience we have caused. If you would like to speak with management further, you can reach us at 301.213.2762.
Great Service
Staley - Fairmont, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Very Good
Starr - Fairmont, WV
Very Satisfied
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Quality service in a timely manner.
Vanpelt - Fairmont, WV
I Called answering service at 7AM Saturday. The technician arrived around 8:45 AM. He, fixed the AC unit and the job was completed by 9:30 AM. Very pleased with the job. I have used this company in the past and will continue to do so in the future.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Great Service
Darlene - Fairmont, WV
Service Tech arrived right when he said he would be here. He checked my furnace and air conditioner and replaced the filter. Her answered any questions I had. Very personable. Like I said , Great Service both in my home and on the phone when I call the office.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Darlene and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Awesome service!
Ferguson - Fairmont, WV
Very professional, always on time and explanation of service is always very clear and thorough.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your Home Services needs.
Appreciative
Justin - Fairmont, WV
They came out on a Sunday evening during a stretch of 90 degree weather. Great service and great people.
Great Service
Bonnie - Fairmont, WV
Jason took care of my immediate problem with lack of cooling. He also made me aware that my Home Plan had recently expired and so we took care of that as well.
Corey B.
maintenance check
James S.
Travis W.
MAINTENANCE CHECK
Corey B.
SERVICE CALL
Corey B.
Service Call Platinum Client diagnosed system freezing up due to dirty filter and being a little low on refrigerant. replaced filter added 2lbs R410arefrigerant. system operating normally at this time, verified 19-degree temperature drop. spoke to a customer about RGF reme halo and Halo led, customer, asked about humidifiers, quoted customer and provided information for Aa 700a and AA 800 STEAM HUMIDIFIER. The customer is going to talk it over with her husband
Dakota W.
Maintenance check
John K.
service call
Roy R.
BRANCH LINE CLEAN OUT
John K.
PERFORMED HVAC MAINTENANCE
Corey B.
PERFORMED HVAC MAINTENANCE
Benjamin W.
Service Call Fee: ac not cooling. Found the unit low on refrigerant. The customer mentioned that it had been recharged and the motor had been replaced in the past. The customer is speaking with his wife about replacement options before making any decision moving forward.
Benjamin W.
Service Call Platinum Client: found system low on r22. Added 2lbs 12oz. Subcooling, superheat, and temperature drop are correct. the system is operating properly now.
Corey B.
Installed a new capacitor that was quoted in December. Fired up the system, verified 22-degree temperature drop, checked refrigerant pressures within normal range.
Michael S.
Installed a new 16 SEER 2.5 Ton Condensing Unit with duct modifications.
Michael S.
Installed a new 16 SEER 2.5 Ton Condensing Unit with duct modifications.
John K.
Install fan blade - system operating at this time
John K.
Customer signed up for preventative maintenance for furnace and AC - replaced motor on outdoor unit
Corey B.
quoted customer duct modifications
Keith B.
Provided customer with HVAC Estimate
Corey B.
Aprilaire 800 Canister Replacement
Don M.
Provided customer with HVAC estimate
John K.
Boiler service work
Corey B.
Performed HVAC Maintenance on furnace and AC
Keith B.
Provided customer with HVAC Estimate
Don M.
Provided customer with HVAC estimate