Local Reviews
for Fairmont, WV
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Great service
Rosemarie - Fairmont, WV
Grogg sent Jon our way. Our heat pump was making terrible noise. Jon listened for just a few minutes and knew what was wrong. He called and got the parts he needed. So very polite.
Great
Wilson - Fairmont, WV
Very professional. On time.
Very knowledgeable and courteous. A pleasure to deal with!
Jones - Fairmont, WV
Great Service
Vanpelt - Fairmont, WV
Knew what he was doing ! Quick response. Have had 35 calls on this one furnace that is only 7 yrs old !
Sivak - Fairmont, WV
Great service
Harper - Fairmont, WV
Very Helpful and very friendly!
Gage - Fairmont, WV
They helped me get into a great furnace option that I could afford. I was extremely worried about the expenses to come with buying a furnace but they made it very easy and helped ease those worries. Would definitely recommend and will continue using them for all of my heating and cooling needs!
Knowledgeable heating & a/c company.
Gibson - Fairmont, WV
Have relied on Groggs for over 12 years to maintain & service my furnace & a/c.
Can’t wait all day.
Gibson - Fairmont, WV
I requested first appointment when I scheduled this appointment for the second time. At 1:30 having not heard a word I started my day. Not pleased we now have to schedule a third appointment appointment.
Not timely but good
Gibson - Fairmont, WV
Waited all day for morning appointment. Had to reschedule due to missing parts. Maintenance work was completed. Service rep very professional and thorough
Excellent service, great pricing.
Kelly - Fairmont, WV
Groggs employees were easy to work with, knowledgeable and we're here when they said they would be and finished the work in the amount of time they quoted. From the sales rep down to the installers, everything was great.
New Combi Unit installed.
Clint - Fairmont, WV
I recently had a combi unit (boiler+water tank) installed in my house that was built in 1926. I cant complain about the service, installation and knowledge received from the installers. Everything thing was completed every professional and tidy. This is my second installation with Groggs, I had a mini split installed in 2016 and have no compliants, whenever issued arrived that were out of their control, they were always to remedy the issues.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service
Landrum - Fairmont, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service, knowledgable technicians
Kelly - Fairmont, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
I am very pleased with Greg. His tone of service with me was excellent. He explained the problem in a way that I could understand the issue. I was als
Nickolich - Fairmont, WV
Great service
Harbert - Fairmont, WV
Nothing but a good experience thank you
Not happy at all
Wood - Fairmont, WV
I took a picture of the unit. I am not happy with the “fix.” The PVC pipe the worker added is not even straight and looks unprofessional.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry for the inconvenience we have caused. If you would like to speak with management further, you can reach us at 301.213.2762.
Great Service
Staley - Fairmont, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Very Good
Starr - Fairmont, WV
Very Satisfied
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review on and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Quality service in a timely manner.
Vanpelt - Fairmont, WV
I Called answering service at 7AM Saturday. The technician arrived around 8:45 AM. He, fixed the AC unit and the job was completed by 9:30 AM. Very pleased with the job. I have used this company in the past and will continue to do so in the future.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Great Service
Darlene - Fairmont, WV
Service Tech arrived right when he said he would be here. He checked my furnace and air conditioner and replaced the filter. Her answered any questions I had. Very personable. Like I said , Great Service both in my home and on the phone when I call the office.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Darlene and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Awesome service!
Ferguson - Fairmont, WV
Very professional, always on time and explanation of service is always very clear and thorough.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review. We really hope you consider Grogg's for all your Home Services needs.
Appreciative
Justin - Fairmont, WV
They came out on a Sunday evening during a stretch of 90 degree weather. Great service and great people.
Great Service
Bonnie - Fairmont, WV
Jason took care of my immediate problem with lack of cooling. He also made me aware that my Home Plan had recently expired and so we took care of that as well.
Corey B.
demand service
Corey B.
Demand service
Corey B.
maintenance Check
Corey B.
Install Quality Pledge
Kyle P.
Service No Charge found condensing fan motor to be failed quoted repair they do want bid to replace unit.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked air filter it was in great shape. Ran combustion Analysis. Checked and cleaned all electrical connections.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Corey B.
CONDENSATE PUMP * UNIVERSAL - 2 Quarts * Replacement * Add For Any Additional Parts
Dakota W.
Service Call Platinum Client, pulled previous error code from furnace, indicated failure to light burners, tested system, burners lit but board gave a low flame sense code, cleaned flame sensor as part of annual furnace maintenance.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Ran combustion Analysis. Checked and cleaned all electrical connections. Cleaned out cabinet. Everything is in great working condition.
Corey B.
service call no heat
Nathan B.
Nathan B.
Corey B.
service call
Corey B.
HONEYWELL HOT SURFACE IGNITOR KIT * UNIVERSAL
Dakota W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System, replaced filters, customer provided, cleaned cabinet, checked all wiring connections, inspected blower motor and wheel, checked gas pressure, set to 10 inH2O, 50 degree temp rise, system operating normally.
Dakota W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System replaced filter, customer provided, cleaned cabinet, flushed drain line, inspected all wiring connections, checked blower capacitor, inspected blower motor and wheel, 35 degree temperature rise, system operating normally
Dakota W.
Performed 17 Point Labor Warranty Check extending Labor Warranty for a one year period. Replaced filter, flushed drain lines, inspected condensate pump, inspected flue, cleaned cabinet and flame sensor, checked all wiring connections, checked blower capacitor, inspected blower motor and wheel, inspected inducer motor, ran combustion analysis, all numbers within normal range, adjusted gas pressure from 3.8 to 3.3 inH2O, system has a 45 degree temperature rise.
Dakota W.
Service Call Fee: 20+ year old Lennox furnace, system was off when I arrived, jumpered system to heat, system came on normally but when Call for blower came blower failed to start, found wire connection for blower tap on the control board was scorched, attempted to start motor to verify operation and it blew the 3amp bussman fuse in the switch. Would need to replace control board and fuse, unable to verify motor operation, believe short originated in motor, scheduled bid for replacement
Corey B.
Commercial Service Fee diagnosed failed blower motor and control board on minisplit head. could possibly be replaced with old head if still available. quoted repair of head. customer wants to know if ductless can be moved to functioning outdoor unit. advised customer that this would be labor intensive and expensive. customer wants keith to call him to go over install and bid
Don M.
HVAC ESTIMATE
Doug H.
Corey B.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Dakota W.
Service Call Platinum Client male fitting for tubing on condensate pump was broken off causing water to blow out, replaced condensate pump, also found flue fittings dry fit, glued all fittings, system operating normally.
Dakota W.
TURN POWER SWITCH TO ON OR OFF POSITION
