Local Reviews
for Buckhannon, WV
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Great Service, Awesome Price!
Bender - Buckhannon, WV
Dakota was very prompt, knowledgeable and Nice. He genially enjoys his job and took the time to explain what he was doing and fixed our problem. I would not hesitate to call him again. He informed us Grogg's is doing not only heating and cooling but plumbing as well. Wonderful job. t
the guys were awesome
Shapiro - Buckhannon, WV
Fantastic service!
Kathy - Buckhannon, WV
Don was one of the nicest sales people we have met in a long time! Made us feel very comfortable and made sure we understood everything! Was very patient and came out on a Sunday to take care of us!
Good service
Shapiro - Buckhannon, WV
The young man was very professional
Great
Wood - Buckhannon, WV
Great, professional service today
Great service all around
Reger - Buckhannon, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Gary and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Wonderful Service. Dedicated to fixing the problem.
Evans - Buckhannon, WV
Technician Greg has taken the time to look for, explain and address the issues. Appreciate the efforts put forth and the timeliness of Groggs repair services.
Great service, polite & knowledgeable service representative. Awesome trouble-shooter.
Baker - Buckhannon, WV
Corey B.
demand service
Keith B.
Corey B.
Performed Platinum Comfort Club Membership Tune-Up on heat pump. system operating normally at this time, 25 degree temp rise
Dakota W.
Service Call Fee: when I arrived furnace board was off, found that there was no fuse, previous company had used a piece of wire instead of fuse and wire came out, put in 3 amp fuse system came on normally, preformed courtesy inspection, system operating normally.
Dakota W.
Service Call Fee: re ran thermostat wire and replaced thermostat, tested system, system operating normally
Corey B.
Dakota W.
Service Call Fee: System in an A1 error, indicating line temp sense error, found refrigerant leak at service calve on out door unit, tightened flare fitting and replaced schrader core, recharged system to factory charge, restarted system, once in full operation I went over flare fitting and valve core with electronic refrigerant leak detector, no leak present, high side pressure 450 psi, 40 degree temperature rise, system operating normally.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Advised customer to change filter every 30 days is getting a buildup of dust. Ran combustion Analysis. Checked and cleaned all electrical connections.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Ran combustion Analysis. Checked and cleaned all electrical connections. Customer had his own filter.
Dakota W.
Service Call Fee: system was in a open high limit lockout when I arrived, found rollout switch open and primary high limit stuck open, ran combustion analysis system failed with xxx CO levels, checked gas pressures, set at 9 inH20, checked flue to ensure no blockages, end of flue was black and sooted indicated failed heat exchanger. Advised customer on replacement and scheduled bid. Deactivated gas furnace, customer does have a heat pump, I changed zone panel settings to allow heat pump to run.
Dakota W.
Service Call After Hours Fee 12+-year-old Nordyne system freezing, removed dirty filter, pressures were 95/250, added 2lbs of R410A pressures 135/305 system operating normally, advised the customer that system does have a leak and to begin looking into replacing system soon.
Corey B.
maintenance check
Lee B.
Lee B.
John K.
INSTALLED WARRANTY EVAPORATOR COIL
Corey B.
Diagnosed mini split leak, performed repair and added refrigerant.
Dakota W.
Performed maintenance check on furnace
Don M.
Brian S.
HVAC Install
Brian S.
HVAC Install
Corey B.
Yearly Maintenance Check Performed by Corey B.
John K.
Service Work
Fred E.
Performed platinum check on package unit. Adjusted gas pressures down from 3.97 to 3.44. Cleaned condenser coil and checked amp draws and electrical. System is operating properly at this time.
John K.
Remove , replace wooden deck with new deck, and reconnect
Greg C.
20’ Lineset , pad to fit the AC , pull the power from the box to the AC