Curious why we have so many incredible reviews? We have a lot to offer our clients, from amazing warranties to precise workmanship performed. In addition, we are available to you 24/7 for emergencies. Please read our reviews below and find out why your neighbors consider us to be the only heating and air company and local plumber they call in Saint Marys, WV.
Local Reviews
for Saint Marys, WV
Our Reviews by City
Good job
Arden - Saint Marys, WV 26170
Service Call
Boyles - Saint Marys, WV 26170
Even though they did not find the source of our problem, they were thorough and explained everything they did and advised us to call again if problem happens again.
Great service
Beard - Saint Marys, WV 26170
Criss and Steve were very professional
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great service
Evans - Saint Marys, WV 26170
Criss and Steve done a professional job
Response from Grogg's Home Services:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
As Always! GREAT SERVICE, GREAT PEOPLE!
Chalmers - Saint Marys, WV 26170
Never any disappointment, always great technicians/service!
As Always! GREAT SERVICE, GREAT PEOPLE!
Chalmers - Saint Marys, WV 26170
Completely satisfied, more than completely satisfied! Matt was a fine example of what customer service should be. He took time to explain exactly what he was doing. He was polite, courtesous, patient and knew his job.
n/a
McGinnis - Saint Marys, WV 26170
tech was very efficient, informative and polite.
A1+
Chalmers - Saint Marys, WV 26170
Very professional, courteous. Took time explain what they were doing.
Well pleased with service
Wilson - Saint Marys, WV 26170
Great service.
Hendrickson - Saint Marys, WV 26170
Very happy!
Brigbeachh - Saint Marys, WV 26170
From our first call, to the first meeting with Epson,your Service Tech, to the install work being done, we were very impressed with all aspects of dealing with Grogg... Service Tech Epson answered all our questions, and explained exactly what was needed and how much it would cost.
Annual Inspection
Mankins - Saint Marys, WV 26170
Nice guys
Meeks - Saint Marys, WV 26170
Great
Bullman - Saint Marys, WV 26170
Very good service. Friendly technicians.
Wilson - Saint Marys, WV 26170
6 month check up for furnace.
Great service. Nice guy. Knowledgeable.
Meeks - Saint Marys, WV 26170
Wonderful repair men
McCoy - Saint Marys, WV 26170
Didn't have part needed to fix leak under air cond. coil and was back ordered and I asked if they could take one out of one of the units they had in stock and they did and now it is fixed.
Good service
Beard - Saint Marys, WV 26170
Great service. Good rates and trustworthy employees.
Wilson - Saint Marys, WV 26170
On time and competent
Mayfield - Saint Marys, WV 26170
Great Job!
Sole - Saint Marys, WV 26170
Fred was very friendly and did an excellent job.
Great service and kind employees
Tracey - Saint Marys, WV 26170
They were in and out in 3 hours. They were very kind, considerate, and efficient. Groggs will be the only company we will use in the future
Service call
Hendrickson - Saint Marys, WV 26170
Great company and excellent service
Impeccable service, response time great, friendly and competent personnel.
Boyles - Saint Marys, WV 26170
He did a great job
Bills - Saint Marys, WV 26170
Alex G.
Checked cooling. Capacitors are good. Filter is good.
Alex G.
Checked and cleaned. ac. Every is within manufacturer specs. Blower wheel and secondary heat exchanger are accumulating dirt. Recommend cleaning, filter upgrade, and air purifier.
Benjamin W.
Same issues as December, gas well needs addressed before repairs can be beneficial.
Greg C.
Replace furnace and add AC
Shawn L.
Flex duc
Travis W.
Performed anniversary check on equipment. Changed customer provided filter and discussed comfort club with them. Left brochure and they will call in if wanting to sign up.
Greg C.
Replace existing furnace and AC
Travis W.
Cleaned and checked operation of mobile home furnace. Changed 16-20-1(2) filters. Checked heat exchanger for cracks and didn’t see any. Cleaned out burner assembly of stink bugs. All checks were good. Recommend Co alarm for peace of mind if anything were to happen.
Travis W.
Cleaned and checked operation of equipment. Filter was still in good condition. Found no issues with the system. Recommend surge protection for equipment.
Shawn L.
Capacitor
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Adjusted gas pressures down to proper levels. Changed 16-20-1 filter. Recommend surge protector for equipment. Noticed dirt building up inside of blower wheel and recommended plasma air air purifier to avoid potential issues caused by dirt. Will also clean the homes air of bacteria, mold, particulates and viruses. Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Epson E.
Service Call Platinum Client Hose for pressure switch touching inducer motor made a hole. Need hose for it. Customer used hose from another furnace but they are going to need it. Will get hose to customer.
Shawn L.
Shawn &Steve gas furnace inspection
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Found failing capacitor on air conditioner. Capacitor size is 45/5 with +/- of 6%. Capacitor is currently reading 33/4 which is well below threshold. Discussed repair option with customer. All other checks were good.
Kyle P.
Shawn L.
Service No Charge: Returned to install dehumidifier in the basement as quoted to remedy condensation issues. Removed and replaced some duct wrap that had gotten saturated. Set dehumidifier to 45% the unit started at 63% and is currently down to 50% Everything checks out good.
Matthew R.
PLATINUM PLUMBING CHECK.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2018 Heil split system w/ AA413 filter.
Chris D.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Chris D.
#35 Aprilaire Humidifier Pad, Fits Models: 350, 360, 560, 560A, 568, 600, 760, 760A, 768, 700
Chris D.
Chris D.
John B.
Service call
Jordan H.
Misc. supplies -changed customer provided vanity faucet and changed shutoff valve in upstairs bathroom.
Shawn L.
Work performed under GHAC Quality Pledge: Homeowner witnessed water coming from the duct work in the basement. I checked the filter and it was mildly dirty. I checked the temperature drop. I had 67 degrees over 49 degrees for a 18 degrees drop which is perfect. The homeowner had just returned from being out of town and had lowered th the set point from 73 down to 70 which isn’t extreme. Homeowner wants a dehumidifier to help with the basement humidity issues. Need to return to investigate and or replace section of duct insulation that had gotten wet. Estimated square foot of house is 2400
