Curious why we have so many incredible reviews? We have a lot to offer our clients, from amazing warranties to precise workmanship performed. In addition, we are available to you 24/7 for emergencies. Please read our reviews below and find out why your neighbors consider us to be the only heating and air company and local plumber they call in Saint Marys, WV.
Local Reviews
for Saint Marys, WV
Powered by Nearby NowOur Reviews by City
Well pleased with service
Wilson - Saint Marys, WV
Great service.
Hendrickson - Saint Marys, WV
Very happy!
Brigbeachh - Saint Marys, WV
From our first call, to the first meeting with Epson,your Service Tech, to the install work being done, we were very impressed with all aspects of dealing with Grogg... Service Tech Epson answered all our questions, and explained exactly what was needed and how much it would cost.
Annual Inspection
Mankins - Saint Marys, WV
Nice guys
Meeks - Saint Marys, WV
Great
Bullman - Saint Marys, WV
Very good service. Friendly technicians.
Wilson - Saint Marys, WV
6 month check up for furnace.
Great service. Nice guy. Knowledgeable.
Meeks - Saint Marys, WV
Wonderful repair men
McCoy - Saint Marys, WV
Didn't have part needed to fix leak under air cond. coil and was back ordered and I asked if they could take one out of one of the units they had in stock and they did and now it is fixed.
Good service
Beard - Saint Marys, WV
Great service. Good rates and trustworthy employees.
Wilson - Saint Marys, WV
On time and competent
Mayfield - Saint Marys, WV
Great Job!
Sole - Saint Marys, WV
Fred was very friendly and did an excellent job.
Great service and kind employees
Tracey - Saint Marys, WV
They were in and out in 3 hours. They were very kind, considerate, and efficient. Groggs will be the only company we will use in the future
Service call
Hendrickson - Saint Marys, WV
Great company and excellent service
Impeccable service, response time great, friendly and competent personnel.
Boyles - Saint Marys, WV
He did a great job
Bills - Saint Marys, WV
Great service, excellent price
Wilson - Saint Marys, WV
Very satisfied
JOHN WAS VERY COURTEOUS AND INFORMATIVE. EXCELLENT SERVICE
Davis - Saint Marys, WV
MY ONLY CONCERN WAS IT TOOK FIVE DAYS TO GET A REPRESENTATIVE OUT TO MY HOUSE AND I HAD NO HEAT AT ALL. I HAD TO USE SMALL ELECTRIC HEATERS TO KEEP MY HOUSE AT 62 DEGREES DURING THE DAY BUT AT NIGHT IT GOT DOWN TO 56 DEGREES. I HAVE NEVER HAD TO WAIT FOR SERVICE AND THIS WAS KINDA UPSETTING! THE ONE REASON I WENT WITH GROGGS WAS THE EXCELLENT SERVICE AND EVEN AFTER HOURS THEY HAVE SENT A REPAIRMAN UP. I THINK THAT FIVE DAYS WAS ALITTLE LONG!!!!!!! BUT THIS WAS NOT JOHN'S FAULT.
Great Service
4X Industrial - Saint Marys, WV
Great service and very professional and friendly tech.
Great service
Bardwell - Saint Marys, WV
We are very pleased. Excellent customer service and very knowledgeable.
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Very Professional and Prompt
Willow - Saint Marys, WV
We were having issues and contacted them, they arrived in no time. Figured out our issue and advised us the next plan of action.
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Awesome service
Bardwell - Saint Marys, WV
Trey did an amazing job. Very patient and informative
Response from Grogg's Home Services:
Thank you for the great review on Trey and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Good Service , on Time and Efficient
Campogni - Saint Marys, WV
Great Service
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2015 York split system w/ AA413 filter. Replaced filter, all checks good at this time. #413 Replacement Media for Aprilaire 4400, 2410, & 3410
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Filter size is a 20-25-1. Door was not on air conditioner when I arrived. Secured door back in place. When compressor kicks on it sounds rough but goes away. With age of equipment if issue gets worse it may be time to think about replacing. Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Epson E.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Lee B.
Arrived to find outlet unit was plugged into was plugged into several outlets and could not track down the breaker. System really needs new wire ran with a designated breaker. Gave rough estimate from $600-$800. Plugged into the other receptacle on the same outlet to get customer running for now.
Matthew S.
Matthew S.
Chris D.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Coleman modular home furnace and a/c using (2) 16x20x1 filters. Blower motor capacitor rated for 7.5mfd found low out of range. Could not reach land lord at time of visit, will quote repair and pricing for upcoming maintenance plan renewal if interested.
Epson E.
hvac install
John T.
KITCHEN FAUCET * CUSTOMER PROVIDED
Epson E.
Service Call Platinum Client Air conditioning has a bad expansion valve. Customer has decided to get an estimate for replacement today.
Matthew S.
Lee B.
Epson E.
Work performed under GHAC Quality Pledge: Installed carbon monoxide detector. Explained thermostat as well.
Benjamin W.
John T.
Service Call Platinum Client - Drained/Flushed and Refilled 50 Gallon Bradford White Electric Hot Water Tank. Performed Home Inspection. Water Pressure - 55psi. Water Temperature - 130°F. Recommended Getting Rid of Mixing Valve on top of HWT. Kitchen Faucet doesn't Shut Off Correctly - has to be in a certain position. Upstairs Hall Bathroom Pop Up Assembly is missing.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Cleaned and checked operation of equipment. Filter sizes are 16-20-1 and 20-20-1. Recommend surge protector for equipment.
Benjamin W.
Chris D.
Lee B.
Lee B.
Lee B.
Alex G.
Lee B.
Epson E.
Service Call Platinum Client Air conditioning: indoor coil is leaking refrigerant estimate repair $2,000/3,000. Furnace had to be shot off dir to excessive amounts of carbon monoxide (over 2000ppm). Estimate repair price $3,000/3,500. Customer has noted for replacement. They have to go out of town today, but will call to get a visit for estimate on new equipment. Concentric venting kit will have to be replaced during installation as well. Talk to Epson about details.
