Curious why we have so many incredible reviews? We have a lot to offer our clients, from amazing warranties to precise workmanship performed. In addition, we are available to you 24/7 for emergencies. Please read our reviews below and find out why your neighbors consider us to be the only heating and air company and local plumber they call in Shinnston, WV.
Local Reviews
for Shinnston, WV
Our Reviews by City
Costly
George - Shinnston, WV 26431
Honest service
King - Shinnston, WV 26431
Technician Shawn was great and answered all of my questions. He was very personable and professional.
Matthew
Stalnaker - Shinnston, WV 26431
Matthew was a wonderful service man and hope he is one services my furnace next time He explained service well Thank you Matthew
Response from Grogg's Home Services:
We are happy to hear that Matthew did such an amazing job on your furnace service! Thanks for the wonderful review!
A/C not operating in my home. Temperature was 95 degrees. Great service.
Snyder - Shinnston, WV 26431
Very satisfied with your service as I had no AC & serviceman came the same day to repair it. Temperature in my home was 95 degrees & was sweltering. Thank you for your quick response to my problem.
Great professional service
Bender - Shinnston, WV 26431
We love the way Corey explains everything to us, offering preventative maintenance tips that may help our system last longer. We appreciate the attention to detail that Corey and Grogg’s provide.
Great service
Vincent - Shinnston, WV 26431
Corey was extremely good and polite
Great friendly service
Longwell - Shinnston, WV 26431
Knowledgeable
Breiding - Shinnston, WV 26431
Chad was very informative and took the time to explain all of his findings and the solutions to each problem. Great customer service!
Fast service, very good.
Stuart Smith - Shinnston, WV 26431
Very satisfied with one objection.
Snyder - Shinnston, WV 26431
Installation men were very efficient, courteous & cleaned up after installation. My one complaint is the furnace would not start due to a wire not connected from factory & technician had to figure it out & fix. Plus when furnace installed my outer door to furnace would not close. Furnace was bigger than my previous one thus not being able to close door to furnace. Another problem is vents bent on furnace door in some places. None of these problems were the fault of the installation men.
Great
Jarrett - Shinnston, WV 26431
Gregg did a wonderful job and I have heat and everything is perfect once again very happy with what the job he did
Great
Jarrett - Shinnston, WV 26431
Did a great job waiting on parts to come in
Great service
Jim - Shinnston, WV 26431
Great service from start to finish respectful of the house, very professional.
Awesome service
Derek - Shinnston, WV 26431
Response from Grogg's Home Services:
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
very professional and friendly
Pratt - Shinnston, WV 26431
Did everything they said when they said
Response from Grogg's Home Services:
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Feaster2
Dan - Shinnston, WV 26431
Feaster
Feaster - Shinnston, WV 26431
Feaster
Feaster - Shinnston, WV 26431
Super great service by john
Jarrett - Shinnston, WV 26431
John is the best
Super service
Jarrett - Shinnston, WV 26431
John k did a super service on my heating cooling system. Would recommend him to. All
Response from Grogg's Home Services:
Thank you for the great review and we hope you consider Grogg's in the future for all your Home Services needs.
Corey B.
Diagnosed system low on refrigerant due to leak in evaporator coil. Added 1lb R410a to get system cooling properly, customer would like an estimate to replace the system. Provided pricing to replace evaporator coil, approximately a 2 week wait time on a coil
Kyle P.
AC Repair & Furnace repair visit. investigated issues and Found unit gas valve to be off, gas pressures on low stage were set to 3.44. Also found AC fan speeds to not be set, set speeds for 2 tons of Air. Also found feel jumper for Y1/y2 To not be installed. All problems have been corrected.
Corey B.
Diagnosed burnt capacitor and start assist. Multiple wires burnt, potential compressor damage. Needs contactor and defrost control
Anthony L.
Dig out the line at the house on the right side, remove the leak section of pipe through the wall, core drill for a pvc sleeve to go through the wall to protect the water line, install new line from the outside wall to the inside with a new shut off valve and cover back with the dirt that was removed.
Josh J.
Matthew R.
Misc. supplies -replacing warranty t&p valve warranty number p13645631 item number 186669
Matthew S.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and checked capacitor values as well as amperage’s. Found flu pipe leaking vent gas and condensation and is not properly attached to th furnace. Educated customer on benefits of replacing system. Set comfort advisor appointment for 1-3 today. Also educated customer on IAQ to help prevent dust buildup in new system.
Kyle P.
Service Call Platinum Client Installed 700 automatic did run thermistor and wired for auto mode tested after install no issue with equipment. Did run customer through functions
Kyle P.
Service Call Platinum Client Installed 700 automatic did run thermistor and wired for auto mode tested after install no issue with equipment. Did run customer through functions
Anthony L.
STANDARD TUB & SHOWER FAUCET * 3 HANDLE
Jordan H.
Service Call Fee: - Attempted to Repair Existing Shower Faucet. Faucet Valve Washer is Shot. Gave Quote to Install New Shower Faucet. Installed Isolation Ball Valve on the Cold Side to Stop Leak.
Corey B.
No heat
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Alex G.
HVAC INSTALL
Anthony L.
Plumbing Service Call Fee:
Joshua W.
HVAC INSTALL
Jordan H.
Halo 5 Solves hard water and chlorine problems. The Halo Ion conditioner solves hard water problems by physically treating the water. The Halo 5 media bed provides high filtration, removing all traces of chlorine and chloramines from household water. 10 YEAR PARTS & 1 YEAR LABOR
Corey B.
AC service
Matthew R.
PEX COUPLING * BRASS
Matthew S.
Josh J.
HVAC INSTALL - FURNACE AND DUCT MODIFICATIONS
Anthony L.
Service Call Fee: fixed the washing machine water lines and valves
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Pressures were 126/315 Cleaned condenser (coil was pretty dirty) used dawn solution to clean as well as wiped outside down. Compressor amp draw 5.73 Fan amp draw .71 Cap tested at 40/4.9 Did not find any issues with system at this time. Unit is meeting all ruud manufacturers specifications at this time.
Matthew S.