Curious why we have so many incredible reviews? We have a lot to offer our clients, from amazing warranties to precise workmanship performed. In addition, we are available to you 24/7 for emergencies. Please read our reviews below and find out why your neighbors consider us to be the only heating and air company and local plumber they call in Shinnston, WV.
Local Reviews
for Shinnston, WV
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A/C not operating in my home. Temperature was 95 degrees. Great service.
Snyder - Shinnston, WV
Very satisfied with your service as I had no AC & serviceman came the same day to repair it. Temperature in my home was 95 degrees & was sweltering. Thank you for your quick response to my problem.
Great professional service
Bender - Shinnston, WV
We love the way Corey explains everything to us, offering preventative maintenance tips that may help our system last longer. We appreciate the attention to detail that Corey and Grogg’s provide.
Great service
Vincent - Shinnston, WV
Corey was extremely good and polite
Great friendly service
Longwell - Shinnston, WV
Knowledgeable
Breiding - Shinnston, WV
Chad was very informative and took the time to explain all of his findings and the solutions to each problem. Great customer service!
Fast service, very good.
Stuart Smith - Shinnston, WV
Very satisfied with one objection.
Snyder - Shinnston, WV
Installation men were very efficient, courteous & cleaned up after installation. My one complaint is the furnace would not start due to a wire not connected from factory & technician had to figure it out & fix. Plus when furnace installed my outer door to furnace would not close. Furnace was bigger than my previous one thus not being able to close door to furnace. Another problem is vents bent on furnace door in some places. None of these problems were the fault of the installation men.
Great
Jarrett - Shinnston, WV
Gregg did a wonderful job and I have heat and everything is perfect once again very happy with what the job he did
Great
Jarrett - Shinnston, WV
Did a great job waiting on parts to come in
Great service
Jim - Shinnston, WV
Great service from start to finish respectful of the house, very professional.
Awesome service
Derek - Shinnston, WV
Response from Grogg's Home Services:
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
very professional and friendly
Pratt - Shinnston, WV
Did everything they said when they said
Response from Grogg's Home Services:
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Feaster2
Dan - Shinnston, WV
Feaster
Feaster - Shinnston, WV
Feaster
Feaster - Shinnston, WV
Super great service by john
Jarrett - Shinnston, WV
John is the best
Super service
Jarrett - Shinnston, WV
John k did a super service on my heating cooling system. Would recommend him to. All
Response from Grogg's Home Services:
Thank you for the great review and we hope you consider Grogg's in the future for all your Home Services needs.
Kyle P.
Description of work performed for Warranty Customer replaced failed door switch under 10/10 warranty verified unit operating properly.
Kyle P.
found door switch to be failed used universal yellow switch in the mean time to get customer Cooling will order part in morning. 10/10 warranty
Kyle P.
did find outdoor coil to be leaking. unit is under warranty verified with lennox. did order part for unit.
John B.
Service Call Fee: arrived to find ac unit with a failed capacitor. Replaced 40+5 mfd under warranty.
Kyle P.
Service Call Platinum Client 2011 lennox compressor shorted to ground as well as burnt the feed in two furnace is from 2002 bit units are in very very poor condition did set up lead for replacement.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2021 Heil split system w/ AA413 filter. Replaced filter. All checks good at this time. Customer will renew Cozy Plan today.
Doug H.
Service Call Platinum Client found and diagnosed leak in evap coil. Also diagnosed poor airflow from restricted return giving options for repair and replacement
Kyle P.
Service Call Platinum Client york affinity with affinity thermostat. complaint was unit was not shutting off. did put both phsycrometers and thermostat read withing 1.5 degree the whole runtime did let thermostat satisfy twice and both condenser and furnace shut off as needed. pressures were 115/265 coil temp 35 (return temp 67) could not get thermostat to hold Call everything worked properly. however did find txv bulb loose did correct also thermostat is located in a room below return with one supply and a number of windows did close blinds and shut door and temp split from probes almost went within a degree in 5 mins
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System compressor amps 6.02 fan amps .96 capacitor checked while running 35/5.9 r22 pressures 61/166 ambient temp is 58 coil sat was at 35 did set up quote for new system
Allen W.
Andrew M.
Doug H.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked capacitor and air filter. Checked and cleaned all electrical connections. Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked capacitor. Cleaned leaf’s out and checked and cleaned all electrical connections.
Epson E.
Service Call Platinum Client Customer had another company installed air conditioning 6 months ago and new ductwork install for addition of the house. They used mastic to seal ductwork. Once that work was done they got the smell from the sealant in their home and it has decreased but is still strong enough for them. We are going to run the portable reme halo to see how much it improves to accurately take further steps.
Corey B.
service
Benjamin W.
Corey B.
Aprilaire 8448 Non-Programmable Multi-Stage Heat/Cool or Heat Pump Thermostat
Adam M.
Doug H.
RESCUE DIRECT DRIVE BLOWER MOTOR - 5461, 1/6-1/2 Hp, Multi-horsepower, 1075 Rpm, 4 Speed, 208/230V
Corey B.
service call
Chris D.
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System did wash condenser is was dirty standing pressures 168 @ 65 ambient capacitor tested at 34.9/ 4.90 od 35/5 do recommend adding surge protection to protect investment customer said they may be seling house not sure if they want to renew at this time
Corey B.
service and maintenance
Kyle P.
Performed Platinum Comfort Club Membership Tune-Up on Heating System did preform heating maintenance did adjust gas pressure to 3.25 from 3.55 temp rise 56 did clean flame sensor as well as cleaned drain and soaped
Corey B.
maintenance check
Kyle P.
Service No Charge customer described symptoms of short cycling she did say she cleaned flame sensor and unit has worked since I did re clean sensor as well as grounds did cycle furnace on a few time no issues however inducer is pulling hi gh amps as well as blower is struggling unit Is from 1994 if any costly repair will be needed customer did agree on replacing system however wants to wait for the time being.
