Local Reviews
for Coolville, OH
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Much appreciated
Vicki - Coolville, OH 45723
Service was provided with professionalism and efficiency coupled with kindness and friendliness. I felt comfortable with the work and the information provided.
Great Service
Enoch - Coolville, OH 45723
He did a very good job I would recommend him
Geo thermal
Watson - Coolville, OH 45723
My geothermal stopped working and it was 81 degrees in the house. Got an appointment the next day. He was polite, efficient and knowledgeable
Great Service and would recommend
Enoch - Coolville, OH 45723
Great Service he was very polite
Response from Grogg's Home Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Polite, professional staff
Pletcher - Coolville, OH 45723
Great
Winter - Coolville, OH 45723
Very pleased, Jessica did a great job, very Professional
Good job. Polite. Very informative. Pleasant personality.
Gentner - Coolville, OH 45723
Plesant personality, very knowledgeable in his trade. Got us up and running on a sweltering day. Good man.
Heat pump issue
DeHaven - Coolville, OH 45723
John was very professional, patience and knowledgeable. He diagnosed and fixed my heat pump and made recommendations for the future.
Benjamin W.
Service Call Fee: leak was not coming from drain p an, but from the exhaust and the reservoir tubing.
Shawn L.
Service Call Platinum Client: Pressure switches and inducer motor had water in them. Removed and vacuumed pieces. Vacuumed condensate drain. Observed operation. Currently functioning properly. Should replace pressure switches as a preventative.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2021 Heil split system w/16x25x1 filter. Heavy build up inside cabinet of furnace during last attempt for anniversary check. 70% eff flue piping had work done in September to fix previous issues, cleanliness possibly stemmed from that. Ensured clear drains, cleaned equipment, good gas pressures on heat and line temps for cooling, all electrical components in range with good amp draws. System is operating properly at this time.
John B.
John B.
Service Call Platinum Client- no faults present. Alarm history shows low refrigerant pressure code last night. Started system on a 58 degree morning and found system with a suction pressure of 115 and liquid of 193. Sub cooling of 4 degrees. System is cooling well(thermostat temperature of 70, supply temp of 47. Also changed air filter.
Greg C.
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Performed year checks on the air handler. Replaced the filter. Checked amps on the blower motor and the heat strips. Evaporator coil is clean. Blower motor is clean. Checked temperature rise on the electric heat as well as the heat pump heat. All checks were good, found no issues at this time.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Changed customer provided filters. All checks were good. Discussed comfort club renewal with customer and recommended surge protection. *Customer would like a call regarding service contract *
Anthony L.
A.O. Smith 40 Gal Natural Gas Hot Water Tank Includes 3 - 1/2 short off valves
Benjamin W.
Service Call Fee: drain trap was plugged causing drain pan to over flow. cleared drain trap with pressurized nitrogen. also blew out the vinyl tubing for the condensate pump. added some cleaner to the reservoir tank of the pump to help clear out some of the build up in the line. coil is draining properly now.
Shawn L.
Service Call back: Returned to a locked up condenser fan motor. It didn’t last through the season. Replaced the motor with a new one and double checked the temperatures. Everything checks out ok at the moment. System is still getting old. I still recommend replacement.
John B.
John B.
Service Call Platinum Client- replaced failed capacitor under warranty on 5 yr old heil heat pump. Preformed cooling maintenance today. Recommended surge protection for both indoor and outdoor equipment.
Shawn L.
Service Call back: Returned to find the fan relay board getting a signal to come on but not sending voltage to the blower motor. The fan relay board needs replaced. Air handler model:FSM2X4200A Estimated cost of repair is $600.00 Homeowner wants to speak with a comfort advisor. Austin Ross 304-488-0297
Shawn L.
Shawn L.
Service Call Platinum Client: 18 year old arcoair heat pump has a failing condenser fan motor. Estimated cost for repair is around $1,ooo~$800.00 for motor and fan blade. Homeowner is going to let it run and see for how long it will continue to run. Equipment replacement is suggested due to the age of the equipment. Arcoair Model: HHP430AKC2 Serial:E044425501
Jordan H.
Misc. supplies -1/2 in propress fitting was leaking. Cut it out and replaced it.
Epson E.
Service Call Platinum Client Assist with HWG tank. Geo has leaks on lines for HWG. Not worth to fix. Previous contractor left it off since it has had multiple leaks. Plumber fix water leak on cold line.
Epson E.
Drain cleaning
Anthony L.
Service Call Fee: replaced the ball with a tee on the water heater
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2019 Lennox heat pump w/ 18x24x4 Lennox filter. Filter was ordered but not changed at visit. Customer plans to pick up at office tomorrow. Also AA8448 we installed in April claimed to be faulty with a5-6 degree wait until it would shut off. Customer had already replaced with another Performed Platinum Comfort Club Membership Tune-Up on Heating System
Benjamin W.
Service Call Platinum Client: go back to install warranty thermistor.
Matthew R.
Misc. supplies - Install tub and shower faucet for a modular home customer Did not want to pay she is a cozy home member and the prices were too high
Benjamin W.
Service Call Platinum Client: verified bad thermistor with tech support. ordered new thermistor to be installed upon availability.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Washable filter. Found failing capacitor for inducer motor. Recommend replacing part to avoid any potential issues. Performed Platinum Comfort Club Membership Tune-Up on Cooling System Single cell run capacitor
