Grogg’s is the dependable choice in Mineral Wells, WV for heating, air conditioning, plumbing, electrical and other home services.
See how we’ve cared for homes in Mineral Wells, WV from top to bottom in our HVAC, plumbing and electrical reviews below.
Local Reviews
for Mineral Wells, WV
Powered by Nearby NowOur Reviews by City
Service was satisfactory
Deem - Mineral Wells, WV
I felt like the tech was more concerned setting up a new furnance estimate followup then actually finding the problem. First thing said was my furnance has seen better days mainly because it was old. Don't get me wrong, the young man was courteous and appeared to check it out.
Great Service
Taylor - Mineral Wells, WV
Great
Squires - Mineral Wells, WV
On task, knows what he's doing, friendly, made helpful suggestions.
Very good service. Asks appropriate questions, keeps work areas clean and is very courteous
Morrison - Mineral Wells, WV
Satisfied to date.
Great service
McClead - Mineral Wells, WV
Great
Dye - Mineral Wells, WV
5 they were really good excellent workers that took care of thing that we need it cleaned up and job little it really looks good
Pleasant service
Karen - Mineral Wells, WV
John was professional & courteous. He was able to give a repair price quickly & detect the problem quickly. We are very pleased with his visit to the church.
Good company
Frazier - Mineral Wells, WV
The service was great all the way around!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service
Riddle - Mineral Wells, WV
Great service!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Jonathan and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Great service!
Riddle - Mineral Wells, WV
Great place to get all of your heating and cooling needs.
Excellant Service
Fitzwater - Mineral Wells, WV
We have always got great service so we do not waste our time by checking with other companies for price or availability.
Excellent service
Kirby - Mineral Wells, WV
Exceeds expectations
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you Robert for the great review. We hope you consider Grogg's in the future for all your home services needs.
Grogg's Customers for life!
Kathy Frederick - Mineral Wells, WV
Josh Curfman and Alex(whose last name I can't recall!) did a phenomenal job installing the new Fujitsu heat pump in our garage. They arrived on time and had the entire job completed and their work areas swept and cleaned before noon! Both young men were pleasant and respectful of our home and were very tolerant of our curious dog! Everyone from the call center staff with whom we spoke, to our salesman and all installers were a true pleasure to work with.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you Kathy for the 5 star review. Please consider Grogg's in the future for all your home services needs.
Great service and great price
Roger - Mineral Wells, WV
Josh and Alex were very professional and did a great job
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the 5 star review.
Disappointed
Heinselman - Mineral Wells, WV
My unit’s coil needs replaced. I’m upset because it is taking too long for the replacement part to arrive and be installed. This hot weather is unbearable in a my home. The techs have been sympathetic, however this last coolest lasted less than 24 hours. Here we are hot and no relief in sight.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry for the inconvenience Charlene. We take full responsibility for the delay. We hope everything can be taken care of today and you will be cooler than a penguin.
Great service. Quick and reasonable prices!
Wesley - Mineral Wells, WV
Highly recommend
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you Wesley for the great review.
Service 7/3/2019
Dickel - Mineral Wells, WV
We have had a technician out multiple times since getting our AC installed last summer. Most recently, we had to have a valve replaced yesterday. The temperature went down, but today it is already back up to 80 in our house.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry for the inconvenience. We strive to perform 5 star service. We weill take a look into this.
Customer Service
Dickel - Mineral Wells, WV
Fred Ernak is an outstanding customer service representative. However, I do have an issue with whoever does the scheduling. Our last service call resulted in the need for a new TSV (I think) valve. I never received any missed called or voicemails from Grogg’s so they never scheduled to have a technician come and repair the valve. Now our house is 80 degrees and it won’t be fixed for four days. I don’t understand why they wouldn’t attempt to call multiple times or even leave voice messages.
Groggs provided prompt service. The technicians were very friendly and courteous. I would highly recommend them. They did a great job in my new heat
Carol - Mineral Wells, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and we hope you consider Grogg's in the future for all your Home Services needs.
Frederick was very professional. He let me know my options regarding my old air conditioning unit.
Edwards - Mineral Wells, WV
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and we hope you consider Grogg's in the future for all your Home Services needs.
Frank M.
Checked water, charged, and changed capacitor. Work performed by Frank M.
Fred E.
Service Call Fee: Arrived and found compressor pulling LRA and not starting. System is also very low on charge. Due to age, condition, cost of repairs and type of refrigerant it may be time to think about a more efficient system.
Adam R.
Commercial Service Fee due to failed condenser motor. Work performed by Adam R.
Adam R.
Service Call - Set lead for replacement
John B.
Work performed under GHAC Quality Pledge:
Frank M.
Replaced Thermostat
Frank M.
Work performed under GHAC Quality Pledge: fan speed too low switch dip switches until its 1200 cfm no books left tech support backed up seems ok now
John B.
Condenser was running very hot. Cleaned out coil with water hose. Added 1lb of r22 refrigerant. Changed air filter. System is in very rough shape. Customer may want to consider replacing unit in the short future.
Charlie H.
Estimate for new Tankless Water Heater. No Repair was able to be done due to the company that made existing tank is no longer in business. Estimate given by Charlie H.
Frank M.
Leak
John B.
Unit is an old Coleman mobile home furnace. Was unable to get 24v out of transformer, replaced and it still didn’t work. Also tried switching out the relay, that also didn’t work. Unit needs to be replaced. Customer is declining getting a quote for a new system. Informed customer that this would affect her AC as well.
Adam R.
Changed filters. Hum was locked out. Reset and got it up and running. Washed out condenser and bump tested it. Installed co alarm
Tim H.
Install new A/C. New lineset, pad and disconnect. Run power wire from box to outdoor unit
Fred E.
Arrived and found relay on board for inducer motor is intermittent. Need to replace board to get system functional. Furnace only. Replaced control board and system is operating properly at this time.
Frank M.
Ac
Epson E.
16 seer ac installation in attic
Adam R.
Arrived to find bad contactor, removed and replaced only to observe compressor fail while taking pressure readings that were apparently pretty low at start up but do not believe they would have rebounded to acceptable range
Adam R.
Arrived to find upstairs unit out of charge r22 20 yrs old. Customer was informed that repair of existing would be 2500-3k
carl@groggs.com
Two zone system , adapt to the existing ductwork & power
John B.
Preformed heating and cooling check. Customer doesn’t have carbon monoxide detection, they will get some detection themselves.
John B.
Preformed heating check. Carbon monoxide detector in basement is no good, customer will replace it themselves.
Richard M.
System is in a state of complete failure 3 heat strips all burnt 2 sequencers burnt blower motor running half speed and blower wheel completely clogged.
Travis W.
Performed annual maintenance on equipment.
John B.
Banging noise customer is heating is an air flow issue. Changed dirty filter and it reduced the noise but it is still persistent. When the door panel is off the noise stop. Also when the filter is off it stops. Another issue the customer has the compressor from the heat pump is locked up and tripping the breaker. We will be returning Monday to find the airflow issue and figure out the compressor.
Fred E.
Arrived and found gas valve failed. Ordered warranty valve from Lennox. Will schedule and replace once valve arrives.
