Looking for a true partner when it comes to your heating, air and plumbing needs in Mineral Wells, WV? Connect with the team at Grogg's Home Services! Proudly serving your area since 1970, you will love our affordable prices and friendly service. Our technicians are knowledgeable and experienced, so you can rest assured that your systems are in good hands. For repairs, installations and maintenance services you can trust, Grogg's is your company!
Please check out our reviews below from clients near you in Mineral Wells, WV. They demonstrate the commitment we have to providing exceptional customer service on every job we do each and every time.
Local Reviews
for Mineral Wells, WV
Our Reviews by City
Excellent service
Bill - Mineral Wells, WV 26150
Called service desk Monday morning and got appointment for that day from noon to 1700, was called back and they had tech in area and would be at my place within a few minutes. Arrived and found problem. Went back to shop got part and was back in business. Great job.
Very pleased
Richard - Mineral Wells, WV 26150
Did an excellent job checking out the equipment and explaining things.
Response from Grogg's Home Services:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
Repair
Richard - Mineral Wells, WV 26150
Very professional pleasure to have John as our technician
Response from Grogg's Home Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Great
Brenda - Mineral Wells, WV 26150
Very professional. Pays attention to detail. Job well done
Very good experience.
Niles - Mineral Wells, WV 26150
Tech kept us informed of his expected arrival time. Knowledgeable and respectful. Great employee.
Great service
Spaur - Mineral Wells, WV 26150
He was here at the time they said he would be, completed the check and was on his way in a short time & we could go ahead with our day.
Great service
Jones - Mineral Wells, WV 26150
Prompt and courteous
Awesome Company
Poling - Mineral Wells, WV 26150
Groggs is the Best company everyone is very nice and polite from the owner's all the way down to the ones that get dirty doing the hard work.I bought a heating and cooling unit they had to redo all my ductwork that had rusted holes in it they worked as a team and work went very quickly to get me service .I'm elderly and on a fixed income and they put all of it on a payment plan. And my service plan is on a payment plan also. It all worked great for me I wouldn't recommend any other company. I depend on Grogg's
Great service! Very knowledgeable!
Williams - Mineral Wells, WV 26150
DID A NICE CLEAN JOB, CLEANED UP AFTER FINISHED...
Thompson - Mineral Wells, WV 26150
DID A NICE JOB.
Excellent service
Dye - Mineral Wells, WV 26150
They were on time and very informative
Janice. Yearly ck
Bargeloh - Mineral Wells, WV 26150
Timely and professional
Horrific
Knox - Mineral Wells, WV 26150
They techs where very nice and polite but after I asked many times if maybe my duct work had holes or unhooked I was told defiantly not that my system was old and needed replaced. After a short you tube video and tested stuff myself found my blower fan not working up to par 200$ and fixed the duct work that was loose my ac is back and works great they charged me 300$+ would not recommend groggs as they just want to sell you a new unit for 10k plus they told me the fan would be close to a 1000$ to replace fan alone
Very pleased
Hall - Mineral Wells, WV 26150
Shawn took his time, was very thorough in both the inspection and explaining everything,
Mike was very respectful and knowledgeable
Leavitt - Mineral Wells, WV 26150
Mike
Nugent - Mineral Wells, WV 26150
Great
We LOVE Groggs and Leroy is Awesome!
Kathy Frederick - Mineral Wells, WV 26150
After seeing a voltage fault code on our thermostat, I called Groggs and within 90 minutes, Robert a.k.a. Leroy Beck arrived. He listened, asked questions, checked our system inside and outside to make sure there was no problem. Leroy is knowledgeable, polite and efficient. The fault was simply a result of a brief power outage! As soon as communication was restored within the system, the error code was reset. We are relieved and thrilled with the service we receive every time we call Groggs! Happy New Year, Leroy…you Rock!
Response from Grogg's Home Services:
We are thrilled Leroy did such an awesome job troubleshooting your thermostat! Please don't hesitate to reach out anytime you need us! Thanks for the awesome review!
Office Manager
Powderly - Mineral Wells, WV 26150
Great service
Havens - Mineral Wells, WV 26150
Very courteous, and on time.
Response from Grogg's Home Services:
Thank you for the great review, Debora. We count ourselves lucky for customers like you and look forward to working with you again in the future!
Great experience
Sands - Mineral Wells, WV 26150
Furnace Cleaning
Steven - Mineral Wells, WV 26150
Super Install Technicians
Dave - Mineral Wells, WV 26150
Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership.
New installation
Wines - Mineral Wells, WV 26150
Team did a very professional job. Cleaned up everything and units worked as advertised by salesman. Would recommend this team to do your installation. Thanks for a seamless job.
Professional , friendly, and very helpful
Cottrill - Mineral Wells, WV 26150
Response from Grogg's Home Services:
We are so grateful for your kind words.
Service was great,
Dellinger - Mineral Wells, WV 26150
Service was great and thorough, and was explained what was going on.
Benjamin W.
Performed quoted repair and signed up for new maintenance agreement.
Travis W.
Performed maintenance on air handler heat pump system. 16-20-1 filter was still in good condition. Verified working status of Plasma Air. System had proper subcooling and levels looked good. Found extremely weak capacitor and discussed repair option with customer. Replaced capacitor and all other checks were good. Renewed maintenance agreement for another year.
Alex G.
Furnace was throwing pressure switch error code for high and low pressure switches open. Confirmed good pressure switches. Found installer had shoved the vent on over tape and the tape sealed off the vent (see pictures). Removed tape, turned on furnace, no error codes, furnace lit. Checked over cooling operation. Everything is now working as it should. Confirmed operation.
John B.
Replaced board and stat under warranty
Alex G.
Checked new install system. Previous blower speed adjustments were good. Found txv bulb was installed loose and on the bottom of the suction line. Moved and tightened txv bulb so it can’t move. 20 degree temp drop. Confirmed operation.
Alex G.
Customer said ac was making a bad noise and the coil inside froze up. Found that the capacitor outside is out of range and that the system is low on refrigerant. These issues would cause stress on the compressor outside. Also the low refrigerant caused the coil to freeze up. Most likely cause is that there is a leak in the system. Would need to perform a leak search to find. System is from 2011, out of warranty. Customer opted to not repair anything and get a quote for a new system.
Benjamin W.
Goodman heat pump low on r410 refrigerant. Corrected charge and verified operation
Matthew G.
2018 York 4ton dual fuel heat pump system w/ AA213 filter and using propane gas as emergency heat. All checks good at this time. Customer is confused on exactly what an Extended Labor Warranty does/should cover. Although briefly discussing in person, if a paper copy of what that entails is available he would like one sent out to him please.
John B.
Replaced failed capacitor on 13 yr old arcoaire unit. System would benefit from yearly maintenance. Possibility of fan motor going out due to age and capacitor failure. Estimate repair would be $600-900 range. Customer declining maintenance program.
John B.
Evap coil was freezing due to an airflow issue on the coil. Fashioned a piece of sheet metal to address the airflow problem and added a pound of refrigerant to the ac unit. System is running with pressure of 117/251 on a 69 degree day with a temperature drop of 21 degrees.
John B.
The noise customer had was not present while I was here. Ran system in cooling and heating. Taped up small gap in filter cover to eliminate small whistle noise.
John B.
Furnace would make a vibrating/whistling noise with a call for cool, if you take the cover for filter off it stops. Reduced fan speed from high(grey) down to med high(yellow) on cooling speed tap. Also applied some foam insulation tape around gap for filter door.
Benjamin W.
Performed heating and cooling maintenance on both systems as per agreement. Both systems from 2006, however they are both running and performing well. Good heat and cooling on both, with electrical checks looking good as well. No issues to note at this time, however there has been a history of power issues at this address as well as so burnt wiring. I have attached a quote for added surge protection on both ac units.
Benjamin W.
Condensate pump replacement
Benjamin W.
Major electrical burnout caused disconnect wires to melt. Compressor is bad and will need replaced along with the contactor, capacitor, and service disconnect. Repair estimate will be attached to the email.
John B.
22 yr old Lennox ac unit basically empty of outdated r22 refrigerant. Checked heat exchanger on 23 yr old Coleman mobile home furnace to make sure it was safe and didn’t have any cracks. Customer is scheduled Monday 9-11 am for an estimate to replace the ac unit.
Matthew G.
2021 Heil split system w/ Skuttle 16x25x5 filter. All checks good at this time, customer will renew cozy HVAC Plan today.
Matthew G.
2016 York package unit using AA313 filter. Replaced filter. All checks good at this time and system is operating properly. Customer will renew Cozy HVAC Plan today.
Travis W.
Performed maintenance on equipment. Changed 16-25-1(2) filters and recommend surge protection for equipment. Found no issues at this time as everything is running properly. Renewed comfort club membership for another year.
John B.
Customer had a washer replaced recently. When drain hose for washer was changed the drain hose for condensate pump did not get put back into the drain and was simply laying on the floor. When pump kicked on water was being drained onto the garage floor. Put hose back into drain and zip tied it to the washer drain hose to prevent it falling out. Poured water into pump to test that it would drain properly. Customer was not interested in maintenance plan today.
Travis W.
Bearing in blower motor is sounding like it’s beginning to fail as it makes loud noise at start up then goes away. Also found capacitor below specs on blower motor as well. Discussed repair option with customer. Also recommend surge protection for equipment. Renewed comfort club for another year and found no other issues at this time.
Alex G.
Did heating and cooling check for maintenance. Changed both 413 filters. Everything running well. Recommend surge protectors for equipment and air purifier.
Shawn L.
Surge protector
Alex G.
Checked and cleaned heat pump. Installed in 2020. Running as it should. Everything is within spec. Customer is moving and does not wish to renew.
John B.
2006 rheem ac unit. Replaced failed contactor and weak capacitor (45+5). Scheduled duct cleaning and Reme halo for April 14th