Looking for a true partner when it comes to your heating, air and plumbing needs in Mineral Wells, WV? Connect with the team at Grogg's Home Services! Proudly serving your area since 1970, you will love our affordable prices and friendly service. Our technicians are knowledgeable and experienced, so you can rest assured that your systems are in good hands. For repairs, installations and maintenance services you can trust, Grogg's is your company!
Please check out our reviews below from clients near you in Mineral Wells, WV. They demonstrate the commitment we have to providing exceptional customer service on every job we do each and every time.
Local Reviews
for Mineral Wells, WV
Powered by Nearby NowOur Reviews by City
Very good experience.
Niles - Mineral Wells, WV 26150
Tech kept us informed of his expected arrival time. Knowledgeable and respectful. Great employee.
Great service
Spaur - Mineral Wells, WV 26150
He was here at the time they said he would be, completed the check and was on his way in a short time & we could go ahead with our day.
Great service
Jones - Mineral Wells, WV 26150
Prompt and courteous
Awesome Company
Poling - Mineral Wells, WV 26150
Groggs is the Best company everyone is very nice and polite from the owner's all the way down to the ones that get dirty doing the hard work.I bought a heating and cooling unit they had to redo all my ductwork that had rusted holes in it they worked as a team and work went very quickly to get me service .I'm elderly and on a fixed income and they put all of it on a payment plan. And my service plan is on a payment plan also. It all worked great for me I wouldn't recommend any other company. I depend on Grogg's
Great service! Very knowledgeable!
Williams - Mineral Wells, WV 26150
DID A NICE CLEAN JOB, CLEANED UP AFTER FINISHED...
Thompson - Mineral Wells, WV 26150
DID A NICE JOB.
Excellent service
Dye - Mineral Wells, WV 26150
They were on time and very informative
Janice. Yearly ck
Bargeloh - Mineral Wells, WV 26150
Timely and professional
Horrific
Knox - Mineral Wells, WV 26150
They techs where very nice and polite but after I asked many times if maybe my duct work had holes or unhooked I was told defiantly not that my system was old and needed replaced. After a short you tube video and tested stuff myself found my blower fan not working up to par 200$ and fixed the duct work that was loose my ac is back and works great they charged me 300$+ would not recommend groggs as they just want to sell you a new unit for 10k plus they told me the fan would be close to a 1000$ to replace fan alone
Very pleased
Hall - Mineral Wells, WV 26150
Shawn took his time, was very thorough in both the inspection and explaining everything,
Mike was very respectful and knowledgeable
Leavitt - Mineral Wells, WV 26150
Mike
Nugent - Mineral Wells, WV 26150
Great
We LOVE Groggs and Leroy is Awesome!
Kathy Frederick - Mineral Wells, WV 26150
After seeing a voltage fault code on our thermostat, I called Groggs and within 90 minutes, Robert a.k.a. Leroy Beck arrived. He listened, asked questions, checked our system inside and outside to make sure there was no problem. Leroy is knowledgeable, polite and efficient. The fault was simply a result of a brief power outage! As soon as communication was restored within the system, the error code was reset. We are relieved and thrilled with the service we receive every time we call Groggs! Happy New Year, Leroy…you Rock!
Response from Grogg's Home Services:
We are thrilled Leroy did such an awesome job troubleshooting your thermostat! Please don't hesitate to reach out anytime you need us! Thanks for the awesome review!
Office Manager
Powderly - Mineral Wells, WV 26150
Great service
Havens - Mineral Wells, WV 26150
Very courteous, and on time.
Response from Grogg's Home Services:
Thank you for the great review, Debora. We count ourselves lucky for customers like you and look forward to working with you again in the future!
Great experience
Sands - Mineral Wells, WV 26150
Furnace Cleaning
Steven - Mineral Wells, WV 26150
Super Install Technicians
Dave - Mineral Wells, WV 26150
Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership.
New installation
Wines - Mineral Wells, WV 26150
Team did a very professional job. Cleaned up everything and units worked as advertised by salesman. Would recommend this team to do your installation. Thanks for a seamless job.
Professional , friendly, and very helpful
Cottrill - Mineral Wells, WV 26150
Response from Grogg's Home Services:
We are so grateful for your kind words.
Service was great,
Dellinger - Mineral Wells, WV 26150
Service was great and thorough, and was explained what was going on.
Service was satisfactory
Deem - Mineral Wells, WV 26150
I felt like the tech was more concerned setting up a new furnance estimate followup then actually finding the problem. First thing said was my furnance has seen better days mainly because it was old. Don't get me wrong, the young man was courteous and appeared to check it out.
Great Service
Taylor - Mineral Wells, WV 26150
Response from Grogg's Home Services:
Thanks for sharing your review with us and the community.
Great
Squires - Mineral Wells, WV 26150
On task, knows what he's doing, friendly, made helpful suggestions.
Very good service. Asks appropriate questions, keeps work areas clean and is very courteous
Morrison - Mineral Wells, WV 26150
Satisfied to date.
Shawn L.
Condenser coil
John B.
Customer needed guidance of how to operate their new eco bee thermostat. Registered stat, paired room sensor, and set stat up on Wi-Fi. Looked over unit and removed screen that customer had put on exhaust vent to prevent any draft blockage like freezing water
Matthew R.
Run new waterline by water heater for main shut off
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Replace motor and performed heating check.
Epson E.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Shawn L.
Shawn: Furnace inspection
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of both furnaces. Changed filters in system and found no issues. Recommend surge protection for equipment.
Chris D.
Adjusted the furnace as much as possible, short of having some duct modifications done just keep the filters changed and as clean as possible. Technician Christopher and Alex
Benjamin W.
Service Call Fee: multiple burnt wire and electrics issues. high voltage relays will not open causing the heat to constantly run. scheduled consultation for replacement today between 3-5pm
Shawn L.
Shawn: furnace repair
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Changed Aprilaire 413 filter. Verified working status of surge protection. All checks were good.
John T.
Service Call Fee - Troubleshot 75 Gallon AO Smith Natural Gas PowerVent Hot Water Tank. Called Tech Support and They Said the Error Code was Saying that the Gas Valve is Going Bad. Gave Quote to Install New Gas Valve with a Drain and Refill Charge. Also Gave Quote for a New 50 Gallon PowerVent as another Option.
Shawn L.
CHECK & ADJUST GAS PRESSURE
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Replaced Aprilaire 413 filter. Renewed comfort club with customer. Verified working status of surge protector and IAQ. PLEASE MAIL CUSTOMER RECEIPT.
Epson E.
Service Call After Hours Fee Wire loose at the thermostat. Unit runs now. Attaching quote for maintenance plan. Unit needs it. 310-387-4165 please reach out to the number to schedule.
Anthony L.
Service Call Fee:reset the toilet
Epson E.
Service Call Platinum Client Inspection/maintenance on both systems. Gas leak at union upstairs on furnace fixed. Equipment upstairs running properly on heat (4 years old). air conditioning system r22 early 2000s. Furnace room needs door to be somewhat open or door with louvres for fresh air. Equipment downstairs: furnace and air conditioning from early 2000s. As well as r22. Both furnaces with within range combustion analysis. Ductwork in unconditioned crawl space needs insulated. ( anytime ductwork is installed in unconditioned space it requires to be insulated.) Will quote insulation of ductwork in the crawlspace and sent to customer.
Chris D.
Service check
Andrew M.
duct cleaning
Andrew M.
Duct cleaning
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2020 Ruud split system w/ AA213 filter. Replaced filter. All checks good at this time.
Andrew M.
HVAC DUCT CLEANING
Epson E.
MITSUBISHI CONDENSATE PUMP
Anthony L.
SUMP PUMP
Chris D.
Service No Charge Came back with Trey to review the customers setup and operation. Fan speeds are set, good pressures and temps. Saw no issue with voltage or amp draw. Installed a soft start and instructed the customer to keep us posted. If problem continues Chris will need sent back out to escalate the situation to Goodman and call tech support.
