Looking for a true partner when it comes to your heating, air and plumbing needs in Mineral Wells, WV? Connect with the team at Grogg's Home Services! Proudly serving your area since 1970, you will love our affordable prices and friendly service. Our technicians are knowledgeable and experienced, so you can rest assured that your systems are in good hands. For repairs, installations and maintenance services you can trust, Grogg's is your company!
Please check out our reviews below from clients near you in Mineral Wells, WV. They demonstrate the commitment we have to providing exceptional customer service on every job we do each and every time.
Local Reviews
for Mineral Wells, WV
Powered by Nearby NowOur Reviews by City
DID A NICE CLEAN JOB, CLEANED UP AFTER FINISHED...
Thompson - Mineral Wells, WV
DID A NICE JOB.
Excellent service
Dye - Mineral Wells, WV
They were on time and very informative
Janice. Yearly ck
Bargeloh - Mineral Wells, WV
Timely and professional
Horrific
Knox - Mineral Wells, WV
They techs where very nice and polite but after I asked many times if maybe my duct work had holes or unhooked I was told defiantly not that my system was old and needed replaced. After a short you tube video and tested stuff myself found my blower fan not working up to par 200$ and fixed the duct work that was loose my ac is back and works great they charged me 300$+ would not recommend groggs as they just want to sell you a new unit for 10k plus they told me the fan would be close to a 1000$ to replace fan alone
Very pleased
Hall - Mineral Wells, WV
Shawn took his time, was very thorough in both the inspection and explaining everything,
Mike was very respectful and knowledgeable
Leavitt - Mineral Wells, WV
Mike
Nugent - Mineral Wells, WV
Great
We LOVE Groggs and Leroy is Awesome!
Kathy Frederick - Mineral Wells, WV
After seeing a voltage fault code on our thermostat, I called Groggs and within 90 minutes, Robert a.k.a. Leroy Beck arrived. He listened, asked questions, checked our system inside and outside to make sure there was no problem. Leroy is knowledgeable, polite and efficient. The fault was simply a result of a brief power outage! As soon as communication was restored within the system, the error code was reset. We are relieved and thrilled with the service we receive every time we call Groggs! Happy New Year, Leroy…you Rock!
Response from Grogg's Home Services:
We are thrilled Leroy did such an awesome job troubleshooting your thermostat! Please don't hesitate to reach out anytime you need us! Thanks for the awesome review!
Office Manager
Powderly - Mineral Wells, WV
Great service
Havens - Mineral Wells, WV
Very courteous, and on time.
Response from Grogg's Home Services:
Thank you for the great review, Debora. We count ourselves lucky for customers like you and look forward to working with you again in the future!
Great experience
Sands - Mineral Wells, WV
Furnace Cleaning
Steven - Mineral Wells, WV
Super Install Technicians
Dave - Mineral Wells, WV
Very pleased with two system installation. Chad and Zach are two of the best techs I have experienced in 50 years of home ownership.
New installation
Wines - Mineral Wells, WV
Team did a very professional job. Cleaned up everything and units worked as advertised by salesman. Would recommend this team to do your installation. Thanks for a seamless job.
Professional , friendly, and very helpful
Cottrill - Mineral Wells, WV
Response from Grogg's Home Services:
We are so grateful for your kind words.
Service was great,
Dellinger - Mineral Wells, WV
Service was great and thorough, and was explained what was going on.
Service was satisfactory
Deem - Mineral Wells, WV
I felt like the tech was more concerned setting up a new furnance estimate followup then actually finding the problem. First thing said was my furnance has seen better days mainly because it was old. Don't get me wrong, the young man was courteous and appeared to check it out.
Great Service
Taylor - Mineral Wells, WV
Great
Squires - Mineral Wells, WV
On task, knows what he's doing, friendly, made helpful suggestions.
Very good service. Asks appropriate questions, keeps work areas clean and is very courteous
Morrison - Mineral Wells, WV
Satisfied to date.
Great service
McClead - Mineral Wells, WV
Great
Dye - Mineral Wells, WV
5 they were really good excellent workers that took care of thing that we need it cleaned up and job little it really looks good
Pleasant service
Karen - Mineral Wells, WV
John was professional & courteous. He was able to give a repair price quickly & detect the problem quickly. We are very pleased with his visit to the church.
Good company
Frazier - Mineral Wells, WV
The service was great all the way around!
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Great service
Riddle - Mineral Wells, WV
Great service!
Response from Grogg's Home Services:
Thank you so much for your amazing feedback Jonathan and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
John B.
Service Call Platinum Client- replaced failed capacitor under warranty. Installed new air filter and surge protection on condenser. Did cooling maintenance today.
Epson E.
INSTALL WARRANTY DIRECT DRIVE BLOWER MOTOR
Matthew R.
A.O. Smith 50 Gal Natural Gas Hot Water Tank
Epson E.
Service Call Platinum Client Need new motor. Order and will call to install.
Epson E.
Service Call Platinum Client Finished maintenance. Unit has cold return temperature due to return location in cold bedrooms (66/65 degrees) Blower motor was replaced last year and was left on low speed for air conditioning, return on truck line is not open all the way either. All these factors were contributing for low temperature/pressure and unit would freeze up when ambient would drop. Increased speeds, cleaned, pressures, etc good.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Benjamin W.
found ac system was very dirty and in need of proper maintenance. after cleaning the outdoor unit, found that the subcooling was only 3⁰ with a factory spec of 10⁰. corrected the refrigerant charge and got a 20⁰ temperature drop. completed routine maintenance of the hvac system. checked filter and thermostat operations in all 3 zones. one thermostat was displaying low battery. all checks look good for now.
John B.
Service Call Platinum Client- cleaned both condenser coils on outside units that did not get clean on maintenance visit in February. Changed dirty filter. 19 degree temperature drop on upstairs r22 unit. System was set to 73 degrees when I arrived and was maintaining temperature.
Epson E.
Service Call Platinum Client Unit was low on refrigerant and had defected wire from thermostat to air handler. Replaced entire wire and took unit to pressures/charge requirements. System would run for 10 minutes and cut out on communication error. After repair, unit ran for over 30 minutes with no issues.
Matthew S.
John T.
MAIN LINE CLEAN OUT TO 100 FEET. Ran 75 feet through the main line and cleared out debris.
John T.
Quote as per Dave. piped in/ put in shower drain.
John B.
ductwork has water dripping off of it. Humidity level in the building is 80%. Verified that filter wasn’t dirty, blower wheel was clean, and evaporator coil wasn’t plugged. Solution would be to install a dehumidification system to the building. I’ve taken some pictures for the file and I am sending a quote for the system.
John B.
Service Call Fee:ac unit had no power to it, found breaker tripped. Also found fuse on furnace blown to a bare wire on stat wire going to ac outside. Replaced section of wire and replaced fuse on furnace. Reset breaker and got power back to unit. When I got outside the fan motor was running but not the compressor. Compressor ended up kicking on but was struggling, the capacitor tested very weak for the compressor( 20 when it should be 50).System uses the old r22 refrigerant that they don’t produce anymore. Furnace is in disrepair. Vent pipe was disconnected from draft motor inside the furnace. Furnace is super rusted inside. The system has been running without a filter for a very long time. Blower motor and evaporator coil are covered in a blanket of dirt. System only has a 7 degree temperature drop. Customer is getting an estimate today 10-11 for a new system.
Aaron C.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2021 Ruud split system w/ 16x25x1 filter. All checks good at this time customer inquired about potential of duct cleaning, will quote option for her 2.5ton system as reference.
Anthony L.
SHOWER DRAIN PAN SNAP-IN SOLVENT WELD because it’s leaking on the bottom
Anthony L.
Service Call Fee:need to replace the shower drain because it’s leaking into the crawl space and fix the 3/4” drain line for the water heater
Matthew R.
PROPRESS ELBOW
Matthew S.
Matthew S.
Chris D.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating & Cooling System System was low on R-410. Added 1 lb to get system where it needed to be. Replaced capacitor, all other checks were good.
Shawn L.
Service Call Fee: Replaced bad warranty capacitor. Checked refrigerant pressures. Looks good.
John B.
Service Call Platinum Client-thermostat programming got messed up for Monday causing the heat to run. Every other day was set correctly. Reprogrammed schedule for Monday.
