Local Reviews
for Washington, WV
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Didnt take long
Allen - Washington, WV 26181
Very Nice and friendly…My heat and air is outside so kinda hard to communicate since I’m an invilid but got him to come inside where I paid the next year warranty and paid for the filter. Thanks!!
Thank you!
Mitchell - Washington, WV 26181
Awesome service.
Great service
Mitchell - Washington, WV 26181
Answered my questions. Very polite
Great Service
Myers - Washington, WV 26181
Job Well Done
Doc - Washington, WV 26181
Chad and Zach were very cooperative and customer focused with the installation of my new mini split unit. I was pleased with the work.
Great customer service
Smith - Washington, WV 26181
Matthew is a wonderful representative for Groggs Service!
Herrid - Washington, WV 26181
Matthew was exceptionally helpful, cooperative and efficient. He is an excellent representative for the business!
Response from Grogg's Home Services:
Thanks for sharing your review with us and the community.
Awesome Service and Price
Smith - Washington, WV 26181
As usual, someone was at my home as scheduled and, in this case, even before. I love the way they care for my little Westie, Holly.
great servoce
Tom - Washington, WV 26181
Quick service was able to be scheduled. Very efficient and capable and pleasant service technician. We are very appreciative.
Great service
Dulin Carol - Washington, WV 26181
He was nice and very helpful and explained everything very clearly for me to understand it. I would like to have him back again.
Great Service
Roberts - Washington, WV 26181
great service
Stephens - Washington, WV 26181
gentlemen very helpful
Response from Grogg's Home Services:
Thanks for sharing your review with us and the community.
Hot Water Tank
Blanc - Washington, WV 26181
Everyone I dealt with were polite, professional, and efficient. I especially appreciated the quick response. A little expensive, but worth it.
Great Service
Don - Washington, WV 26181
Shaun was a very nice person to deal with!
Fixed system!
Keeling - Washington, WV 26181
Repaired system in a timely manner
Shawn
Cheuvront - Washington, WV 26181
Shawn Lanahan professional service.
Great Service
Rittenhouse - Washington, WV 26181
Very kind, prompt, love that I was notified via text & email that the service tech was on his way, he also called and gave an estimated time of arrival. He was quick an very professional
Furnace blower lightning damage
Collins - Washington, WV 26181
Chris did an excellent job in finding the damaged components and rushed delivery of the replacement motor and control board.
Great Service
Anonymous - Washington, WV 26181
Cost was not great - otherwise, it would have been 5 stars.
Super Service
Harpold - Washington, WV 26181
Service was good. my cost is fixed with a yearly plan
Lough,Bill - Washington, WV 26181
Very satisfied with service.The tech seemed very knowllegable and answerd all my questions.
Great Service!
Smith - Washington, WV 26181
Very professional
Parsons - Washington, WV 26181
Customer
Wilson - Washington, WV 26181
He is very polite and knows the job well.
Superb Service
Harpold - Washington, WV 26181
John arrived at my house ready to give me a quote for some plumbing work. He had to go under my home into a crawl space. He went in, took pictures of the work while his partner was working on a quote for me. He was very nice and we chatted a bit while I was getting my quote put together. Very nice personality.
John T.
Tankless and ION 6
Travis W.
HVAC Maintenance - cleaned and checked operation of equipment. Verified working status of air purifier and filter was still in good condition. Recommend surge protection for equipment. All checks were good.
John B.
2018 Ruud furnace was flashing code for ignition failure. Gas valve was not receiving voltage for ignition. Replaced control board under warranty. I had one on my van so there is no need to return.
John B.
2016 Goodman package unit. Replaced faulty pressure switch
Travis W.
HVAC Maintenance - cleaned and checked operation of heating system. Changed AprilAire 413 filter. All checks were good. Installed surge protector on equipment.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Jordan H.
Misc. supplies -customer is going to order new cartridge for faucet and have us come back to install.
John B.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Found system low on refrigerant again. Customer has elected to add leak seal to the system. Added three lbs of r410a to the system. All other checks for maintenance were good. If leak seal doesn’t work estimated repair price to replace Evap coil would be $3000-3500.
Anthony L.
Service Call Fee: coupling on the water line and a shut off valve for the fridge
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Arcoaire split system furnace w/ 20x25x1 filter. Gas pressure good along with in range amp draws on blower and inducer motors, tight electrical connections. System was cycling on and off due to toggling pressure switches. Switches are in working order (previously replaced 12/21) however drains, tubing, and collection box were clogged. Cleared them all and adjusted length of one pressure switch tubing and system began to work properly. Cleaned flame sensor and inside of cabinet, all other checks good at this time.
John B.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Shawn L.
Work performed under GHAC Quality Pledge: Homeowner thermostat had a fault A093_f internal control fault. System wasn’t in fault when I arrived but I did notice water leaking onto the furnace from a bad glue spot on the exhaust pipe. I made repairs to the flue pipe and verified operation. If issues persist please notify us at that point.
John B.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
John B.
John B.
Chris D.
Repaired humidifier and signed customer up for a maintenance agreement. Technicians Chris and Alex
John B.
John B.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2012 Goodman furnace w/ 16x25x5 filter. All checks good at this time.
Shawn L.
Shawn & Steve maintenance
John B.
Matthew R.
Installed A.O. Smith 30 Gal Natural Gas Hot Water Tank
John B.
Chad B.
Travis W.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Furnace is exceeding average life span of equipment and informed customer that they should start preparing to replace the system soon. At this time though it is running safely and properly. Recommend low level CO alarm for home. Collected for maintenance agreement.
