Local Reviews
for Washington, WV
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DIY repair repair
Gilbert - Washington, WV
Excellent job correcting my DIY attempt. Likely their amusing job of the day.
Great service
Harpold - Washington, WV
Very knowledgeable and professional, completed the task in great time
Great Service, Courteous HVAC Tech!
Tennant - Washington, WV
Grogg's HVAC Tech Lee was courteous and informative while diagnosing our furnace issue. He was patient as he explained the problems we were having with our furnace and the options for repair. Grogg's has an excellent employee in this young man for both his professionalism and diagnostic service while on site.
Excellent service at reasonable price
Stu - Washington, WV
Windows were expertly installed, greatly improved sound transfer from outside & enhanced esthetic value of the home
Great service/advice
Queen - Washington, WV
Mr. Scott came to my residence and gave me an estimate on the replacement of my sewer line. He was very knowledgeable and professional at all times. It was a pleasure to work with him.
Terrific and prompt service
Randy - Washington, WV
Furnace stopped working. Service agent deduced what was wrong quickly. Made decision to replace HVAC unit.
He was like a professional
Dulin Charles - Washington, WV
Good
Excellent service but pricey
Lubeck - Washington, WV
Great service.
Layne - Washington, WV
I am curious why Travis wore mask and other person did not.
Very professional!
Bird - Washington, WV
Technician was very polite and professional. We are always pleased with Grogg’s.
Excellent service.
Allen - Washington, WV
Good service with reasonable price
Rafael - Washington, WV
They came in diagnosed the problem and in no time fixed it. Good job!
Great Service
Smith - Washington, WV
Good Service, polite and curteous.
Coleman - Washington, WV
Great information
Easter - Washington, WV
Explained the problem to us of what we were doing wrong with our humidistat
Great service technician’s
Bevins - Washington, WV
Great at explaining how everything was going to be done.
Outstanding Tech
Mowery - Washington, WV
Technician knows his trade, very experienced
Furnace Works
Welch - Washington, WV
Through service call
OK
Carter - Washington, WV
Everything went fine
Service call
Strickland - Washington, WV
Technician was knowledgeable and friendly. He had the problem corrected in minutes
on timr and quick.
Glines - Washington, WV
Great service. Was here within a few hours from phone call.
Scadden - Washington, WV
Always prompt and professional.
All went great!
Gary - Washington, WV
Well done professional installation.
Great service
Whipkey - Washington, WV
Very good experience
Amsbary - Washington, WV
Groggs offered to come right away. I told them it was not an emergency, and they still offered to come a day early. Gave the furnace a good going over and recommended some service it would need down the line. I would recommend their heating/AC service to anyone in the area.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Chris D.
Chris D.
Epson E.
John T.
Lee B.
Charlie H.
Charlie H.
Lee B.
Lee B.
Chad B.
Installation of new 60,000 BTU, 96% Efficient, 2-Stage Variable Speed Furnace and 2.5T AC
Lee B.
John B.
service call
Travis W.
heating and cooling check
John B.
Service Call Platinum Client- water is leaking from evaporator coil drain pans for both units. They are both heavily rusted due to age (1994). Unit on the back right side was low on refrigerant, added 2 lbs of r22 to the system to get correct levels. The system still leaking water. Evaporator coil and pans would need to be replaced to eliminate water leaks. I strongly advise against repair due to cost and age of equipment. The customer is going on vacation and will decide on getting an estimate for replacement after they return
Lee B.
Service Call Platinum Client Arrived to find compressor not starting found failed capacitor that caused the wire to the compressor to burn up. After replacing the capacitor checked the amp draw of the unit. The compressor was within spec but the fan motor was pulling high amps. A system is an R22 unit. I checked refrigerant levels and they appeared to be operating within spec. Discussed considering a replacement in the future.
Adam R.
Service Call: searched for leak on package unit. No evidence of leak was found as it’s been too long out of refrigeration to expose. Advised customer that we must return 2-3 weeks to check for specific leak location. Added 3lbs 410.
Chris D.
Service Call Platinum Client The system is 17 years old, and the overall condition is inferior. The sequencer shorted out, causing the heat strip to stay on when it should have been off. Identified burnt electrical wiring and safety device. Refer to photos. These parts were likely damaged by the excessive water draining off the coil when the drain plugged up. The evaporator coil itself is in terrible condition and is likely where the refrigerant has been leaking out. Corrosion, in combination with age, has eaten away the aluminum and would need to be replaced. My professional opinion is not to have this system repaired. The overall condition, coupled with the age and the fact that it is still running on R22 refrigerant, leaves us with the very high cost of repair with little to no assurance or guarantee that the customer will get adequate life from the rest of the system. We can only warranty the parts installed; everything else is old, worn out, and will have no warranty or guar
Jessica D.
PERFORMED HVAC MAINTENANCE FOR CUSTOMER
John B.
PERFORMED AFTER HOURS SERVICE CALL
Joseph L.
PROVIDED CUSTOMER WITH HVAC ESTIMATE
Epson E.
Service Call Platinum Client Old r22 system not operating properly due to airflow issues and low efficiency. The customer is getting an estimate for replacement.
Travis W.
Maintenance check for heating and cooling
John T.
Repaired Kitchen Sink / Lavatory Drain Pipe in Basement.
Chris D.
Replaced a noisy transformer, tested operation
John T.
Reconnected Water Line. Replaced Strapping on Pipe and Water Line