Local Reviews
for Washington, WV
Our Reviews by City
Excellent service
Sharon - Washington, WV 26181
Very efficient, informative, polite, and willing to answer all questions.
Thorough
Kate - Washington, WV 26181
Technician was courteous and informative.
Awesome Service and Price
Linda - Washington, WV 26181
Travis is a very nice young man and very accomodating, especially with my little Westie Dog "Holly Ray".
Didnt take long
Allen - Washington, WV 26181
Very Nice and friendly…My heat and air is outside so kinda hard to communicate since I’m an invilid but got him to come inside where I paid the next year warranty and paid for the filter. Thanks!!
Thank you!
Mitchell - Washington, WV 26181
Awesome service.
Great service
Mitchell - Washington, WV 26181
Answered my questions. Very polite
Great Service
Myers - Washington, WV 26181
Job Well Done
Doc - Washington, WV 26181
Chad and Zach were very cooperative and customer focused with the installation of my new mini split unit. I was pleased with the work.
Great customer service
Smith - Washington, WV 26181
Matthew is a wonderful representative for Groggs Service!
Herrid - Washington, WV 26181
Matthew was exceptionally helpful, cooperative and efficient. He is an excellent representative for the business!
Response from Grogg's Home Services:
Thanks for sharing your review with us and the community.
Awesome Service and Price
Smith - Washington, WV 26181
As usual, someone was at my home as scheduled and, in this case, even before. I love the way they care for my little Westie, Holly.
great servoce
Tom - Washington, WV 26181
Quick service was able to be scheduled. Very efficient and capable and pleasant service technician. We are very appreciative.
Great service
Dulin Carol - Washington, WV 26181
He was nice and very helpful and explained everything very clearly for me to understand it. I would like to have him back again.
Great Service
Roberts - Washington, WV 26181
great service
Stephens - Washington, WV 26181
gentlemen very helpful
Response from Grogg's Home Services:
Thanks for sharing your review with us and the community.
Hot Water Tank
Blanc - Washington, WV 26181
Everyone I dealt with were polite, professional, and efficient. I especially appreciated the quick response. A little expensive, but worth it.
Great Service
Don - Washington, WV 26181
Shaun was a very nice person to deal with!
Fixed system!
Keeling - Washington, WV 26181
Repaired system in a timely manner
Shawn
Cheuvront - Washington, WV 26181
Shawn Lanahan professional service.
Great Service
Rittenhouse - Washington, WV 26181
Very kind, prompt, love that I was notified via text & email that the service tech was on his way, he also called and gave an estimated time of arrival. He was quick an very professional
Furnace blower lightning damage
Collins - Washington, WV 26181
Chris did an excellent job in finding the damaged components and rushed delivery of the replacement motor and control board.
Great Service
Anonymous - Washington, WV 26181
Cost was not great - otherwise, it would have been 5 stars.
Super Service
Harpold - Washington, WV 26181
Service was good. my cost is fixed with a yearly plan
Lough,Bill - Washington, WV 26181
Very satisfied with service.The tech seemed very knowllegable and answerd all my questions.
Great Service!
Smith - Washington, WV 26181
Shawn L.
Gas shut off
Travis W.
Performed warranty check on equipment. Changed AA313 filter and found no issues with the system. Renewed service contract with customer.
Alex G.
Did maintenance check. Customer mentioned strange noises at outdoor unit and not heating as well. Found loose panels outside and fixed rattling. Filter causing poor airflow causing system to run longer. Changed filter. Recommend air purifier and humidifier.
Travis W.
Performed AC maintenance on one year old system. Filter was still in good condition and installed surge protector on AC. All checks were good.
Travis W.
Performed labor warranty check on equipment. Changed AA413 filter and recommended surge protection and whole home air purifier.
Travis W.
Performed maintenance on equipment. Changed AA313 filter and installed surge protector. Renewed comfort club membership.
Travis W.
Performed maintenance on equipment. Changed AA413 filter and discussed dehumidification options. Renewed comfort club with customer.
John B.
Heating maintenance on 22 yr old heil furnace . Unit is definitely showing its age. Vent pipe is wearing out and has rust streaks running down it. Draft motor has a noise to it, likely bearing is going out. System has potential to leak carbon monoxide into the home. Customer also does not have any carbon monoxide detection in the home. I do not recommend repair on equipment this old. Customer is getting an estimate today for new equipment before making any decision.
Travis W.
Performed owed maintenance check on 2 systems. Filter was still in good condition. Installed surge protector on upstairs system. Renewed comfort club. Filter size is 16-20-1 and 16-25-1.
Matthew R.
Water Testing
Matthew R.
Replace existing furnace and AC
John B.
1989 Coleman mobile home furnace. Initial call was for a broken gas valve. When I removed gas valve I did a visual inspection of the heat exchanger and found a huge crack in it. Unit is condemned and customer is getting a quote to replace today 3-5 pm.
John B.
Maintenance check on hvac system. Ac slightly low on refrigerant. Added one pound of r410a to the unit. Furnace was full of stink bugs. Got those swept out of unit and wiped down.
John B.
24 yr old rheem furnace is not sending voltage to gas valve to open up on a call for heat. Would need to replace control board in order to test combustion analysis for safety. Given the age and shape of system I do not recommend repair. Customer has an appointment scheduled 1-3 today for an estimate to replace system.
Travis W.
Customer not present during inspection. Changed AA413 filter and verified working status of surge protection, humidifier and REME Halo. Found no issues with the equipment. Please send bill for filter as well as information on maintenance plans.
Travis W.
Performed anniversary check on equipment. Changed AA213 filter and discussed comfort club with customer. Found no issues with the system.
Travis W.
Performed anniversary check. Changed AA35 filter which was causing humidify to leak. Verified working status of surge protection, REME Halo and humidifier. Customers maintenance doesn’t expire until September 2023.
Travis W.
Performed anniversary check on equipment. Changed AA213 filter and verified working status of humidifier, surge protection and CO alarm. Found no issues with the equipment.
Travis W.
Performed maintenance on equipment. Changed 20-25-5 filter and replaced failing capacitor. Signed customer up for maintenance plan and discussed air purifier for home.
Alex G.
Leak repair and recharge of Fujitsu mini split system.
Shawn L.
Warranty Daikin
Chad B.
Replace existing furnace and AC
Shawn L.
Mobile home igniter
Travis W.
Cleaned and checked operation of heat pump. Changed AA413 filter and verified working status of steam humidifier and REME LED.
John B.
28 yr old Lennox furnace. Draft motor is making a squealing noise. Motor has potential to fail soon. Estimate repair cost is $700-900. Given the age of equipment I would not recommend repair. Supply vent above the furnace has black growth on it, potentially mold. Customer is getting an estimate today 11-1 for a new system.