Local Reviews
for Washington, WV
Powered by Nearby NowOur Reviews by City
very good
Sullivan - Washington, WV
knowledgable technician; very pleasant and helpful.
Karen
Mitchell - Washington, WV
Great service very knowledgeable
Judy - Washington, WV
Explained options for furnace took pictures and showed us the inside and back of furnace. Very knowledgeable and friendly.
Great service
Rolston - Washington, WV
Excellent Service!
Brown - Washington, WV
Very good explanation of our problems.
Queen - Washington, WV
Great service!!!
PJarvis - Washington, WV
Great service all the way around. Epson was our service tech that initially came to fix our furnace, but due to the age getting parts would be expensive. So the following day Joe came to give us an estimate for a new furnace. Joe was great, honest explained everything to us from the unit to financing. On Monday morning Chad and Zach installed our new Furnace and A/C unit. They were very professional friendly and polite. They answered all of our questions, explained everything they did and how the new unit works. They did an outstanding job. Definitely recommend using Groggs from the service tech, sales and installation all the guys were fantastic.
DIY repair repair
Gilbert - Washington, WV
Excellent job correcting my DIY attempt. Likely their amusing job of the day.
Great service
Harpold - Washington, WV
Very knowledgeable and professional, completed the task in great time
Great Service, Courteous HVAC Tech!
Tennant - Washington, WV
Grogg's HVAC Tech Lee was courteous and informative while diagnosing our furnace issue. He was patient as he explained the problems we were having with our furnace and the options for repair. Grogg's has an excellent employee in this young man for both his professionalism and diagnostic service while on site.
Excellent service at reasonable price
Stu - Washington, WV
Windows were expertly installed, greatly improved sound transfer from outside & enhanced esthetic value of the home
Great service/advice
Queen - Washington, WV
Mr. Scott came to my residence and gave me an estimate on the replacement of my sewer line. He was very knowledgeable and professional at all times. It was a pleasure to work with him.
Terrific and prompt service
Randy - Washington, WV
Furnace stopped working. Service agent deduced what was wrong quickly. Made decision to replace HVAC unit.
He was like a professional
Dulin Charles - Washington, WV
Good
Excellent service but pricey
Lubeck - Washington, WV
Great service.
Layne - Washington, WV
I am curious why Travis wore mask and other person did not.
Very professional!
Bird - Washington, WV
Technician was very polite and professional. We are always pleased with Grogg’s.
Excellent service.
Allen - Washington, WV
Good service with reasonable price
Rafael - Washington, WV
They came in diagnosed the problem and in no time fixed it. Good job!
Great Service
Smith - Washington, WV
Good Service, polite and curteous.
Coleman - Washington, WV
Great information
Easter - Washington, WV
Explained the problem to us of what we were doing wrong with our humidistat
Great service technician’s
Bevins - Washington, WV
Great at explaining how everything was going to be done.
Outstanding Tech
Mowery - Washington, WV
Technician knows his trade, very experienced
Furnace Works
Welch - Washington, WV
Through service call
Lee B.
Joshua W.
John T.
Service No Charge - Quoted Customer for New Faucet and Pop Up Assembly. Gave Quote for if we buy or if he buys. Customer will Call to Schedule a Date for one or the other.
John T.
Service Call Fee: Troubleshot Low Water Pressure. Bypassed Water Softener and Pressure went Back up to Normal. Wants someone to Come Out and Quote for a New Softener System.
Adam R.
Service Call Fee: arrived to find system running and keeping temp. Customer sail that wasn’t the case last night. I observed operation with no faults and no issues. Verified fan speeds and the gas pressure on high and low fire. All checks good. Flame sensor is the only obvious concern so I pulled and cleaned. Temps were kinda high but customer was firm on all the vents I found closed needed to remain so. I suggested maintenance on unit
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System. Performed maintenance on furnace, did not need to replace filter at this time. all checks were good at this time.
Matthew G.
Performed Platinum Comfort Club Membership Tune-Up on Heating System. Performed maintenance on furnace, replaced filter, amp draws and gas pressures were good. system has surge protection.
John B.
Service Call Platinum Client-2009 amana air handler needs a new heat kit. Ordering from lute and will return to install when we receive part. Heat pump is working as it should.
John B.
Commercial Service Fee-1996 Lennox horizontal application. Blower motor, capacitor, and limit switch need replaced. Rest of furnace is in very poor shape. Furnace sits on a metal brace holding it up and the bracket for it is right in front of the blower cabinet. A lot of extra labor in order to repair furnace. Estimate repair cost is $1500-2000. Comfort advisor is scheduled today 1-3 for a new furnace.
John B.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Customer already changed filter Furnace checks good
Shawn L.
Service Call Platinum Client: checked and verified the thermostat operations. Went through the settings and compaired the thermostat readings with my thermometer. Everything checks out good.
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System; performed yearly checks on the air conditioner. Disconnect was good. Thermostat wire was good. Capacitor is good. Motor amps are good.
John B.
Service Call Platinum Client-Service Call Fee:2001 Lennox had water in draft motor due to a clogged drain. Cleared drain and water. Added dish soap to drain to help clean. System is functioning again. System is past average life expectancy and customer may want to plan on replacing unit in the near future.
Epson E.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Maintenance on furnace. I am attaching a quote for ignitor and run capacitor. Original to furnace and are likely to fail at anytime.
Chris D.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Issues were related to maintenance. Filter needed changed 20x20x1 Flame sensor and DSI igniter both had significant carbon buildup. Gas pressure was higher then permitted at 3.8” lowered it down to 3.4” wc
Chris D.
Service Call Platinum Client Customer has excellent water pressure, but unfortunately it is a bit to high for the humidifier. To compensate I shuttered down the water valve to reduce the flow, which previously was sprayer over the water defused.
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Performed yearly checks on the 23 year old furnace. Cleaned the filter. Checked the electrical wiring and the drain line. Checked motor amps. Performed a combustion analysis on the furnace. All these things came out good. The 10 uf fan capacitor is reading 3.1 it needs replaced. I did replace it today. Strongly recommend getting some carbon monoxide protection inside the home.
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System: Performed yearly checks on the air conditioner. Disconnect and wiring looks good. Capacitor reads good. Motor amps are good. All checks were good. No further action needed at this time.
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Performed yearly checks on the furnace. Everything checks out good. Changed filter and checked electrical wiring. Checked amp draws on the motors. Checked gas pressure and temperature rise. Performed combustion analysis and it checked out good. Everything is in good condition. No further action needed at this time.
Chris D.
Service Call Platinum Client Customer was hearing a rumbling/screeching noise for 3 days anytime the air handler was running. Found a bad capacitor for theblower motor, but bearing and blower both looked functional and were not currently making any noise. Customer would like maintenance schedule for spring, and would like the RGF plug in installed in February. Will need a Outlet receptacle and pigtail to wire it off the incoming power for the air handler (down flow)
Epson E.
Service Call Platinum Client Inducer motor housing had water in it caused by obstruction on drain T for it. Took apart and cleared problem. Unit is operating now.
Shawn L.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Performed yearly maintenance on the furnace. Replaced the filter. Checked all electrical wiring. Checked gas pressure and motor amps. Cleaned flame sensor. Performed a combustion analysis on the system. All checks were good. No further action needed at this time.
Adam R.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Jim K.
Matthew R.
WOODFORD SILLCOCK
