Looking for a true partner when it comes to your heating, air and plumbing needs in Mount Clare, WV? Connect with the team at Grogg’s Home Services! Proudly serving your area since 1970, you will love our affordable prices and friendly service. Our technicians are knowledgeable and experienced, so you can rest assured that your systems are in good hands. For repairs, installations and maintenance services you can trust, Grogg’s is your company!
Please check out our reviews below from clients near you in Mount Clare, WV. They demonstrate the commitment we have to providing exceptional customer service on every job we do each and every time.
for Mount Clare, WV
Our Reviews by City
Follow-up service call
DanM. - Mount Clare, WV
Just a note of thanks and appreciation to Grogg’s Heating and Air and to our technician Fred from the Parkersburg area. Amid all of the COVID 19 going’s on, we received a phone call from our local office and was advised the we were due a follow-up service from last year. We scheduled this for today Wed. the 25th and Fred contacted us ahead of the advised time and said that he was in the area and could come by and take care of our service. As I mentioned, this is in the midst of the Corona scare and I had concerns about our safety and his wellbeing also. Fred was VERY understanding and showed a lot of respect for our concerns, he advised me that he would respect our concerns and would do the service call or reschedule if we felt the need to. He made mention to me, as we all have heard that PPE are very scarce and hard to get so I provided some gloves and he proceeded to take care of our service and he kept our distance and the whole call went off very well and we renewed our service agreement with Grogg’s for another year. Hats off and much appreciated thanks to Fred and the Grogg’s team !!
Hickman - Mount Clare, WV
Johnson - Mount Clare, WV
Green - Mount Clare, WV
Not so great
James - Mount Clare, WV
It was never set up right, the duct work was done wrong and they had to redo it. The thermostat wire was cut short so I had trouble with that too, now the duct work is dripping water above the furnace. And every time someone new would be working on it!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
We are sorry James for the problems we have caused. I will follow up and reach out to you tomorrow.
The experience was one of the worst I’ve ever had was nine different people working on installing my furnace with problems with installation
Abruzzino - Mount Clare, WV
ervice Call Platinum Client arrived to find system locked out due to tripped rollout. upon inspection found crack between two burners. this is a safety and potential fire hazard. condemned heat exchanger. estimate $5000-6000 to repair by replacing heat exchanger. recommend replacing unit due to age, condition, lack of maintenance by previous building owner. scheduled estimate for today at 1pm
Service Call Platinum Client trailer furnace is from 2007 and has a bad hot surface ignitor as well as a gas valve that flutters. did reccomed replacing unit customer did agree part to fix quoted roughly 600-800 for repairs. from sight glass heat exchanger does look very rough. lead set for 12/14 @ 11am
Did recommend replacement of furnace (furnace is from 2004 ) and did notice corrosion build up on heat exchanger did notify customer. Do recommend adding surge protection to furnace if trying to get max life. Furnace is only approximately 75 percent efficient
Repaired refrigerant leak
PERFORMED HVAC MAINTENANCE
Tune-Up on Heating & Cooling System
Performed Platinum Maintenance inspection on heating and cooling system
Quality pledge check after install
Installed a new hvac system and tankless hot water
HVAC MAINTENANCE CHECK ON FURNACE
Installation of Reme Halo LED
Installation of Reme Halo LED.
Installation of Reme Halo LED.
Performed Platinum checks - Service Work