Local Reviews
for Ravenswood, WV
Our Reviews by City
Excellent service
Charles - Ravenswood, WV 26164
We asked Shawn multiple questions on different items very helpful 😀
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us a 5-star review!
Terrific
David - Ravenswood, WV 26164
Great Service
Ronald - Ravenswood, WV 26164
Great Service!
James - Ravenswood, WV 26164
Very knowledgeable and friendly. Answered every question I asked.
Spring maintenance check
Dorothy - Ravenswood, WV 26164
Travis was very professional, he did the maintenance check and changed the filter. He provided a review of the service and suggested follow up. Very pleased with his service
Perfect, no complaints. Thank you
William - Ravenswood, WV 26164
Excellent service, thank you
annual inspection
Tim - Ravenswood, WV 26164
work done professionally
Chad Boone
Howard - Ravenswood, WV 26164
Bey professional and courteous technicians. Explained what they were doing, so I could understand. Personable fellas. Chad and the other two did a great job.
Chris
Howard - Ravenswood, WV 26164
Chris was very efficient, courteous and has a great personality. He is my sons age, and I can tell he has a good work ethic. My husband and I felt comfortable talking with him, and appreciate his honesty.
AC repair
Bare - Ravenswood, WV 26164
Once again Groggs employees did a great job getting my air conditioning problems diagnosed and repaired.
Great Service
Mary - Ravenswood, WV 26164
Travis was very nice.
HVAC installation anniversary service
Williams - Ravenswood, WV 26164
Techs were friendly, knowledgeable and explained what they were doing. Offered recommendations and made sure everything was in order before they left.
Great service
Schoolcraft - Ravenswood, WV 26164
Friendly, courteous and very prompt.
Excellent service
Kirk - Ravenswood, WV 26164
Great service, as always
Great service
Standel - Ravenswood, WV 26164
Service was timely an fixed the problem 👍🏽
Blackburn - Ravenswood, WV 26164
All went well, problem fixed.
Great service!
Pickens - Ravenswood, WV 26164
Ben was so helpful
Best service
Pattee - Ravenswood, WV 26164
Matthew worked hard to install our water softener. Fixed the piping to help me understand the system. Explained it all to my husband and I.
Was pleasant an knew what he was doimg, did a good service on Ac an Furnance
Blackburn - Ravenswood, WV 26164
Great Friendly Service
Akers - Ravenswood, WV 26164
Travis arrived on time, was professional, friendly, and accomplished what was needed. Groggs is very fortunate to have Travis on their staff, a very good man.
Great service
Pickens - Ravenswood, WV 26164
Knowledgeable and friendly
Great Customer Service
Floyd - Ravenswood, WV 26164
Epson Espinosa is great, very knowledgeable, I had him writing his name on paper so I could request him the next time. He takes his time and explains and answers any questions you might have.
Great service
Duncan - Ravenswood, WV 26164
Excellent customer service very nice and full of great information!!! Enjoyed his visit
Great service!
Pickens - Ravenswood, WV 26164
Friendly employees!
Very pleased with service.
Bob - Ravenswood, WV 26164
Fred was very friendly, polite and told me exactly what he was going to do.
Shawn L.
Yearly cooling checks
Travis W.
Performed maintenance on equipment. Changed filters and found what appears to be mold growth inside downstairs system. Installed Plasma Air to deactivate any live mold spores and stop any new from forming. Found no issues with the equipment at this time.
Travis W.
Performed owed maintenance check on equipment. Customer recently changed filter. Verified working status of urge protector on AC but also recommend installing one on air handler as well. Found no issues with the system at this time, all checks were good. Sent renewal invoice to customers email and they will send in payment.
Epson E.
Diagnosis from 5/31/2023 Evaporator coil leaking refrigerant. Will order, office will call to schedule repair. No filter drier required, isolated condenser. Need 2” pvc couplings and 3/4” fittings to reattach drain and intake. When coil is replaced, please remove net on condenser coil and clean coil, no net needed back.
Benjamin W.
Dead capacitor not allowing ac to come on. Replace with a new 40/5mfd capacitor and tested operation. Refrigerant pressures look good, and unit is running smoothly.
Travis W.
Performed maintenance on equipment. Customer changed filter and it’s still in good condition. Verified working status of surge protection and discussed renewal of maintenance agreement.
John B.
Cooling maintenance check. Added 2 pounds of r410a to the 10 yr old york ac unit. Filter was still in good condition.
Matthew G.
2012 Heil heat pump system using AA313 filter. Replaced filter. All checks good at this time and customer will renew Cozy HVAC plan today .
John B.
Replaced control board on Bosch heat pump under warranty.
John B.
16 yr old Gibson ac has multiple issues. Unit is empty of refrigerant. The unit has been retrofitted to use refrigerant 422B that we do not use. Unit also has a fan motor that has failed on it. Furnace is just as old. Customer is getting an estimate to replace the system today.
John B.
AC maintenance visit. Performed air conditioning maintenance tune-up and Added 2 lbs of r410a to Goodman package unit. Did not see any traces of oil with visual inspection. Left unit running with pressures of 120/300 and a 21 degree temperature drop.
John B.
Air conditioner repair visit. Compressor was not able to start due to a weak capacitor. Performed AC repair and replaced capacitor under warranty and checked unit for proper operation. Advised customer of benefits of regular air conditioning maintenance - Customer declined maintenance program.
Matthew G.
2013 Goodman heat pump system w/ 16x25x1 filter. Arrived to find main breaker tripped for the outdoor a/c unit. After a few attempts the breaker cooperated, however when asking the system for cooling, the compressor does not engage, neither does blower motor, and only the outdoor fan motor comes on. During visit I got proper voltage into/out of contactor and no issue with capacitor. Customer to be scheduled for a return tech visit to dive further for diagnosis. Customer watches home for homeowners, but system is barely ran and nobody to have been in the home to note when the problem started occurring.
John B.
Control board on Bosch heat pump suffered a power surge. Ordering new one from supplier.
Matthew G.
2020 Ruud 4ton split system w/ Aa213 filter. All checks good at this time. Replaced filter. Renewing Cozy HVAC at this time.
David S.
Great Lakes Harbor Lights Energy Guard 2 Low E Argon Lifetime Warranty W/W NO Foam Filling 5- 44.5''x 51.25'' DH 6- 35.5''x 34.5'' DH 2- 35.5''x 34.5'' DH Obstructed 1-35.5''x 54.5'' DH Comfort Smart DH W/W with Foam filled frame $ 10,800
John B.
Repaired leak from pvc in drain and vent pipe.
Jordan H.
Customer was not interested in service agreement
Alex G.
Filter exchange.
John B.
When I arrived house set to 68 degrees and maintaining temperature. I lowered temperature and checked unit outside. Unit was not running. Board initially flashed rapidly for normal operation, anti short cycle delay. Removed stat plug on outdoor board and plugged back in, the board then flashed code 9 for outdoor ambient sensor. Checked for resistance and plugged back into board. Unit started running after that. Customer had mentioned that the outdoor unit got hit with the tractor. It’s possible that the wire had become loose causing intermittent operation of unit. System is running well with a 25 degree temperature drop and pressures of 109/249 on 77 degree day. While I was inside I noticed the return vent in basement was caked in dust. Mention to customer about getting ductwork cleaned.
Shawn L.
HVAC Maintenance visit. Performed full heating maintenance and air conditioning maintenance checklist on customer's system. Cleaned everything up, checked performance, everything looks good at this time.
Shawn L.
Maintenance
Travis W.
Performed maintenance on AC. Installed new filter and surge protector on system after finding burnt wire on AC. No other issues found at this time.
Benjamin W.
New Membership with drain repair
Epson E.
Replaced