Williamstown, WV

Service Call Platinum Client- several issues with 2009 amana furnace. Rollout switch was tripped when I arrived and furnace had water in it due to a clogged drain trap. Reset switch to get system running and check combustion analysis. CO(0) levels were at 130ppm in low fire, when system went into high fire I rose to 190ppm. Found that the system had high output gas pressure. Lowered gas pressure from 3.8 down to 3.2 inwg in high fire and 2.1 down to 1.7inwg in low fire. Levels dropped from 190ppm down to 128ppm. Cleared drain trap to fix water issue. Also preformed heating check for new maintenance agreement. Amp draw from blower was 3.5, 2.4 for the inducer motor. Cleaned flame sensor and changed air filter. Tightened electrical connections. Supplied customer with two new carbon monoxide detectors.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Service Call Platinum Client Arrived to find customer has been feeling weird and having head aches the last couple of days and they could smell some kind of burning smell from the furnace. Ran tested system and performed combustion analysis. Found furnace has a failed heat exchanger. CO(O) reached 1800ppm before maxing out flue pipe is also black from a bad burn. Shut system down and customer is getting quotes for a new system.

Performed Platinum Comfort Club Membership Tune-Up on Heating System. Two 6yr old Trane systems, both w/ 20x25x5 Skuttle filter boxes, (2) ceiling returns upstairs size 20x20x1, and also a Honeywell steam humidifier in home. Customer had their own filters to change out today. All checks good at this time, system is operating safely and properly. Opted to wait on a humidifier canister change, will quote for future reference to customer.

Removed and Replaced Chrome Angle Stops and Supply Lines in Both Bathrooms. Cut and Installed Isolation Valves on Hot and Cold Lines. Looked at Refrigerator Line and Need to Bring ¼"FPT x ¼" Push - In and Icemaker Line. Gave Quote for Water Softener and New Main Shut Off Valve. Price will Need Adjusted if Customer Wants RO System Added.

Service Call Fee: Arrived to find ignitor failed. Quoted for repair to replace pilot assembly. Customer getting quotes to replace the system due to age and condition.

Performed Platinum Comfort Club Membership Tune-Up on Heating System. Performed maintenance on system. 2014 Trane w/ 16x25x1 filter upstairs, and 10x30x1 wall filters for crawl space unit. Adjusted high gas pressure from a 3.9 to a 3.3. Inducer motor is running a little high in amps, otherwise system is operating properly and safely. All other checks good at this time.

Performed Platinum Comfort Club Membership Tune-Up on Heating System. Performed maintenance on 2005 Rheem system. All checks good at this time.

Performed anniversary check on 2 systems. Changed Aprilaire 413 for attic system and cleaned EAC filter on downstairs. Discussed comfort club with customer and benefits of having it with the new equipment. Customer already talked with office and was told his service agreement is good until November.

Performed Platinum Comfort Club Membership Tune-Up on Heating System All checks good. Did not have 20x25x1 filter. Please bring extra the next maintenance.

Quality Control Check: Had to insulate part of return, strap supply plenum up and do sheet metal around from coil to plenum to get a proper seal. Gas pressures 3.6 fan speed MH 1,000 CFM. Temperature rise 55/60 degrees. System is going to run long when goes from 69 to 75 degrees.

Performed Platinum Comfort Club Membership Tune-Up on Heating System - cleaned and checked operation of equipment. Customer filter size is 16-25-1. Recommend surge protector for equipment.

Performed Platinum Comfort Club Membership Tune-Up on Heating System - cleaned and checked operation of equipment. Found failing capacitor on blower motor,recommend replacing part to avoid any potential issues. Changed 16-25-1 filter. Quoted prices for air purifiers.

Service Call Platinum Client: furnace was making a loud noise yesterday per the owner's description. furnace is not making the noise today but is pulling high amp draw on the inducer motor. inducer motor is possibly having intermittent issues. furnace is very old, rusted and has multiple leak in the drain line and the exhaust vent. due to age, condition, and cost of true repair customer has decided to meet with an advisor for replacement between 11-1pm today.

Prestige Series Condensing Tankless with 10 Year Parts and Labor