Williamstown, WV

Customer said ac was not working. Found ac is not getting 240v. Ac power wire goes into a generac smart module box. Confirmed power to the box but nothing out to the ac. Led on smart module indicates a problem. Told customer to contact whoever put in the generac generator, or Stanley electric to fix/replace box.

2016 York unit out of refrigerant. No visual signs of oil. Added nitrogen to the system to try and find any leak. System held pressure off 533 psi. Tightened schrader core in service valves. Recharged system with refrigerant and added surge protection to ac unit.

Trane split system using 16x25x1 filter. Found dual cap rated for 50/5mfd reading 27 on compressor side, replaced capacitor. All other checks good at this time. Given age,condition, and refrigerant type, highly recommended avoiding any future major repairs and to mentally prepare for replacement to gain best value for money spent. Given other home projects, customers would like to wait to speak with comfort advisor at this time and may call in at a later season to get estimate before complete failure. Customer is monthly Cozy HVAC Plan member.

2011 Trane split system w/16x25x1 filter. All checks good at this time. Customer would like to renew as Cozy Home Plus to combine their HVAC and Plumbing for the future. ***Customer is still owed current plumbing check and so will now have 2 owed plumbing checks through this next agreement.

(2x) Bryant split systems using 16x25x5 and 20x25x5 Skuttle filters. Replaced filters. All other checks good at this time. Customer to establish 2system 1 visit Cozy HVAC today.

Performed maintenance on equipment. Changed both AA413 filters and recommend surge protection for systems. Installed surge protection and found no issues with the equipment at this time.

19 yr old furnace has a blower motor going out. Furnace vibrates pretty bad and motor gets a squeal to it. The blower wheel would need replaced as well. 20 yr old ac unit seems low on refrigerant as well, capacitors have been replaced in the unit. Customer has requested a quote for a new system. Estimate scheduled today 11-1.

HVAC Maintenance - (2x) Heil split systems both using AA413 filters. All checks good at this time. Today was anniversary check. Customer due to renew Cozy HVAC plan in September.

AC maintenance service call. Performed ductless mini split maintenance checklist, Cleaned and checked operation on 3 indoor units and one outdoor. Systems were working properly at this time. Blower wheels beginning to get build up on them but not causing any issues at this time. Discussed blower wheel cleanings with customer and it may be something to look at doing in the future as more build up occurs.

AC maintenance service call. Performed air conditioning tune-up, cleaned and checked operation of equipment. Changed AA413 filter and verified working status of plasma air and surge protector. Installed surge protector on furnace and found no issues at this time.

Performed heating and cooling check. Replace ac capacitor under warranty. Changed filter. Everything operating normally. Found a lot of dirt built up on the blower wheel. Recommend cleaning of blower wheel and heat exchanger. Also recommend plasma air to aid filter.

Precision Tune-Up on AC unit. Found system low on R410a refrigerant. Had to add just over 3lbs to correct the charge.

Customer said eco bee stat was not displaying correct room temperature. Eco bee was 5 degrees off from temperature probe. Adjusted calibration. Turned off eco+. Confirmed operation.

Customer said upstairs ac would not cool. Found fan motor would not turn on. Changed capacitor under warranty. Confirmed operation. Performed heating and cooling checks on all 3 systems.

Windows

Customer said ac wouldn’t keep up and had frost on the suction line. Ac is a Goodman 5 ton made in 2021. Found installer had not set blower speeds for 5 ton, and Y wires were wired into y1, instead of y/y2 so furnace blower would only operate in low stage cooling for single stage ac. Adjusted blower speeds and corrected wiring. Tested. Temp drop is 21. Confirmed operation.

Reme Halo bogo 50% off with duct cleaning.

Maintenance on hvac system. System does not have any surge protection installed on it. Left a quote to added protection.

Cooling maintenance on ac and mini split system. Cleaned and replaced filters. Return duct in home had a big clump of hair, dirt, and debris. Spoke with customer about duct cleaning and air cleaner for home. Ac has surge protection on it but mini split does not.

Performed maintenance on air conditioner. Changed AA413 filter and recommend surge protection for system. Found no issues with the equipment at this time.

Replaced failed transformer on 10 yr old Trane furnace. Unit had suffered a power surge causing the transformer to fail. Informed customer of our maintenance plan and option of adding surge protection to units.

Customer claims that furnace was making a loud noise yesterday when running. Said it sounded like a lawn mower. Unit was not making that noise for me where is was there. Filter was pretty dirty. Changed customer supplied air filter while here. Looked over furnace and didn’t see anything to be alarmed with, unit is operating as it should.

New Cozy HVAC Plus

Replace existing heat pump and air handler

COZY HVAC maintenance visit